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Lean	
  Startup	
  +	
  Story	
  Mapping	
  =	
  
Awesome	
  Products	
  Faster!	
  

www.agile42.com	
  
1	
  
Brad	
  Swanson	
  
Senior	
  Agile	
  Coach	
  @	
  agile42	
  
brad.swanson@agile42.com	
  
@bradswanson	
  
Agile42	
  
The	
  Agile	
  Coaching	
  Company	
  

2	
  
David Hawks
CEO of Agile Velocity
Agile Trainer and Coach
Certified Scrum Coach (CSC)
Agile Austin Board Member
(Education Chair)
@austinagile
austinagile.com (blog)
3

Transforming Technology Organizations
What is the difference between focusing
on
Outcomes
Vs
Output?
4	
  
We want to Shift the Process from a
Requirements Delivery Process…

False Assumptions:
1.  The customer knows what he wants
2.  The developers know how to build it
3.  Nothing will change along the way
5	
  
…To a Requirements Discovery Process

Reality:
1.  The customer discovers what he wants
2.  The developers discover how to build it
3.  Many things change along the way

6	
  
How good are we at predicting what
customers need?
Feature/funcPon	
  usage	
  in	
  the	
  soRware	
  industry	
  
oRen	
  

13%	
  

always	
  

7%	
  

16%	
  somePmes	
  

Never	
  
45%	
  

never	
  

rarely	
  

19%	
  

Rarely	
  
SomePmes	
  
ORen	
  
Always	
  

From:	
  A	
  Standish	
  Group	
  2002	
  study	
  
8	
  
Validated	
  Learning:	
  the	
  Build-­‐
Measure-­‐Learn	
  cycle	
  
1) What do
we need to
learn?!

Learn	
  

Build	
  
Minimize time
thru the loop

3) What is the
simplest thing
to build to
measure it?!
(MVP)!

Measure	
  

2) How can we measure it?!

Eric	
  Ries:	
  The	
  Lean	
  Startup	
  
9	
  
Minimal	
  Viable	
  Product	
  -­‐	
  MVP	
  
MVP is “the fastest way to get through
the Build-Measure-Learn feedback loop
with the minimum amount of effort.”
– Eric Ries, The Lean Startup

10	
  
Lean	
  Canvas:	
  Ash	
  Maurya	
  

1.	
  
Problem	
  

top	
  3	
  problems	
  
	
  
	
  
	
  
	
  

ExisPng	
  
alternaPves	
  

Lean	
  Canvas	
  

4.	
  
SoluPon	
  

top	
  3	
  features	
  

8.	
  Key	
  
metrics	
  

e.g.	
  AARRR	
  

7.	
  Cost	
  Structure	
  

3.	
  Unique	
   9.	
  Unfair	
  
2.	
  
advantage	
  
value	
   Not	
  easily	
  copied	
  or	
   Customer	
  
bought	
  
proposiPon	
  
segments	
  
Clear	
  compelling	
  
message.	
  Why	
  
makes	
  you	
  
different?	
  	
  

Target	
  customers	
  

5.	
  
Channels	
  

Path	
  to	
  customers	
  

	
  
	
  
	
  

Early	
  adopters?	
  

6.	
  Revenue	
  streams	
  

Customer	
  acquisiPon,	
  distribuPon,	
  people,	
   Revenue	
  model,	
  life	
  Pme	
  value,	
  revenue,	
  
etc.	
  
gross	
  margin	
  

Product	
  

Market	
  

Lean	
  Canvas,	
  from	
  Ash	
  Maurya:	
  Running	
  Lean.	
  Licensed	
  under	
  CreaPve	
  Commons-­‐AdribuPon-­‐Share	
  Alike	
  3.0	
  
*AARRR	
  metrics:	
  acquisiPon,	
  acPvaPon,	
  revenue,	
  retenPon,	
  referral	
  (Dave	
  McClure)	
  

11	
  
ParPal	
  Lean	
  Canvas:	
  Home	
  AutomaPon	
  
• 
• 
• 

1.	
  Problem	
  

Inefficient	
  energy	
  
usage	
  
Age	
  &	
  disability	
  
create	
  difficulty	
  
?	
  

4.	
  SoluPon	
  

•  Voice	
  command	
  
lights,	
  appliances	
  
•  Scheduled	
  tasks	
  
•  MoPon	
  detecPon	
  
•  ?	
  

3.	
  Unique	
  value	
  
proposiPon	
  

•  Integrated	
  control	
  of	
   • 
ALL	
  home	
  systems	
  
• 
•  Free	
  installaPon	
  
•  ?	
  

9.	
  Unfair	
  
advantage	
  

Patents	
  
?	
  

2.	
  Customer	
  
segments	
  

•  Elderly/disabled	
  
•  Eco-­‐conscious	
  
•  ?	
  

	
  
	
  
	
  
ExisPng	
  alternaPves	
  

•  Hire	
  help	
  
•  Perform	
  manually	
  
•  ?	
  

• 
• 
• 

8.	
  Key	
  metrics	
  
#	
  requests	
  4	
  info	
  
#	
  subscripPons	
  
?	
  

7.	
  Cost	
  Structure	
  

MarkePng,	
  ,	
  product	
  design,	
  ?	
  

Product	
  

	
  
	
  
	
  

5.	
  Channels	
  
• 
• 
• 

Infomercials	
  
Social	
  media	
  
?	
  

Early	
  adopters?	
  

6.	
  Revenue	
  streams	
  

Hardware	
  sales,	
  subscripPon,	
  ?	
  

Market	
  

Lean	
  Canvas,	
  from	
  Ash	
  Maurya:	
  Running	
  Lean.	
  Licensed	
  under	
  CreaPve	
  Commons-­‐AdribuPon-­‐Share	
  Alike	
  3.0	
  

12	
  
Challenges	
  with	
  One	
  
dimensional	
  backlogs	
  
• Do	
  you	
  understand	
  
the	
  workflow?	
  
• Are	
  you	
  able	
  to	
  see	
  
the	
  relaPonship	
  of	
  
larger	
  stories	
  to	
  child	
  
stories?	
  
• How	
  do	
  you	
  validate	
  
that	
  your	
  backlog	
  is	
  
complete?	
  
• What	
  context	
  do	
  you	
  
use	
  for	
  
prioriPzaPon?	
  

15	
  
User tasks are decomposed into
smaller tasks and organized into
activities

16	
  
User Story Maps help us plan releases
in complete and valuable slices
17	
  
Anatomy	
  of	
  a	
  User	
  Story	
  Map	
  
backbone	
  
AcPvity	
  

AcPvity	
  

(Theme/epic)	
  

(Theme/epic)	
  

High	
  

Task	
  
(story)	
  

AcPvity	
  

(Theme/epic)	
  

(Theme/epic)	
  

AcPvity	
  

(Theme/epic)	
  

Workflow	
  sequence	
  

walking	
  skeleton	
  
Task	
  
(story)	
  

AcPvity	
  

Task	
  
(story)	
  

Task	
  
(story)	
  

Task	
  
(story)	
  

Task	
  
(story)	
  

Task	
  
(story)	
  

Task	
  
(story)	
  

Low	
  

Priority	
  

MVP	
  
Task	
  
(story)	
  

Task	
  
(story)	
  
Task	
  
(story)	
  

Task	
  
(story)	
  

Task	
  
(story)	
  
Task	
  
(story)	
  

Next	
  
Release	
  
(MVI)	
  

Task	
  
(story)	
  

18	
  
Step	
  1:	
  At	
  your	
  tables:	
  
Ø 
Ø 

Ø 

Choose	
  a	
  Customer	
  Segment	
  from	
  your	
  Lean	
  Canvas	
  
Someone	
  plays	
  the	
  part	
  of	
  this	
  Customer	
  and	
  describes	
  
what	
  they	
  would	
  do	
  with	
  the	
  product	
  
The	
  rest	
  of	
  the	
  group	
  writes	
  these	
  tasks	
  down	
  on	
  post-­‐its	
  
19	
  
Step	
  2:	
  Merge	
  these	
  post-­‐its	
  into	
  a	
  single	
  model:	
  
Ø 

Ø 
Ø 

Arrange	
  them	
  leR	
  to	
  right	
  in	
  an	
  order	
  that	
  makes	
  sense	
  to	
  
the	
  group	
  
Eliminate	
  duplicates	
  
Cluster	
  items	
  that	
  seem	
  similar	
  and	
  create	
  labels	
  for	
  the	
  
20	
  
clusters	
  if	
  items	
  seem	
  to	
  go	
  together	
  
Step	
  3:	
  Determine	
  the	
  MVP	
  and	
  subsequent	
  releases:	
  
Ø 
Ø 
Ø 

Walk	
  the	
  map	
  to	
  determine	
  necessary	
  tasks	
  
Draw	
  a	
  line	
  below	
  those	
  tasks	
  –	
  this	
  is	
  your	
  MVP	
  
Discuss	
  with	
  stakeholders	
  to	
  determine	
  subsequent	
  logical
	
  
releases	
  

21	
  
Minimal	
  Viable	
  Product	
  -­‐	
  MVP	
  
MVP is “the fastest way to get through
the Build-Measure-Learn feedback loop
with the minimum amount of effort.”
– Eric Ries, The Lean Startup

22	
  
Reading the activities across the top
of the system helps us understand
end-to-end use of the system.
23	
  
User tasks make ideal user stories

24	
  
User Story Mapping is Collaborative &
Fosters Co-Ownership

25	
  
User Story Maps help us see things
from a user’s perspective

Colors	
  for	
  different	
  
user	
  personas	
  
26	
  
With User Story Mapping you can test
for Gaps by Walking the Map

27	
  

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Lean Startup + Story Mapping = Awesome Products Faster

  • 1. Lean  Startup  +  Story  Mapping  =   Awesome  Products  Faster!   www.agile42.com   1  
  • 2. Brad  Swanson   Senior  Agile  Coach  @  agile42   brad.swanson@agile42.com   @bradswanson   Agile42   The  Agile  Coaching  Company   2  
  • 3. David Hawks CEO of Agile Velocity Agile Trainer and Coach Certified Scrum Coach (CSC) Agile Austin Board Member (Education Chair) @austinagile austinagile.com (blog) 3 Transforming Technology Organizations
  • 4. What is the difference between focusing on Outcomes Vs Output? 4  
  • 5. We want to Shift the Process from a Requirements Delivery Process… False Assumptions: 1.  The customer knows what he wants 2.  The developers know how to build it 3.  Nothing will change along the way 5  
  • 6. …To a Requirements Discovery Process Reality: 1.  The customer discovers what he wants 2.  The developers discover how to build it 3.  Many things change along the way 6  
  • 7. How good are we at predicting what customers need? Feature/funcPon  usage  in  the  soRware  industry   oRen   13%   always   7%   16%  somePmes   Never   45%   never   rarely   19%   Rarely   SomePmes   ORen   Always   From:  A  Standish  Group  2002  study   8  
  • 8. Validated  Learning:  the  Build-­‐ Measure-­‐Learn  cycle   1) What do we need to learn?! Learn   Build   Minimize time thru the loop 3) What is the simplest thing to build to measure it?! (MVP)! Measure   2) How can we measure it?! Eric  Ries:  The  Lean  Startup   9  
  • 9. Minimal  Viable  Product  -­‐  MVP   MVP is “the fastest way to get through the Build-Measure-Learn feedback loop with the minimum amount of effort.” – Eric Ries, The Lean Startup 10  
  • 10. Lean  Canvas:  Ash  Maurya   1.   Problem   top  3  problems           ExisPng   alternaPves   Lean  Canvas   4.   SoluPon   top  3  features   8.  Key   metrics   e.g.  AARRR   7.  Cost  Structure   3.  Unique   9.  Unfair   2.   advantage   value   Not  easily  copied  or   Customer   bought   proposiPon   segments   Clear  compelling   message.  Why   makes  you   different?     Target  customers   5.   Channels   Path  to  customers         Early  adopters?   6.  Revenue  streams   Customer  acquisiPon,  distribuPon,  people,   Revenue  model,  life  Pme  value,  revenue,   etc.   gross  margin   Product   Market   Lean  Canvas,  from  Ash  Maurya:  Running  Lean.  Licensed  under  CreaPve  Commons-­‐AdribuPon-­‐Share  Alike  3.0   *AARRR  metrics:  acquisiPon,  acPvaPon,  revenue,  retenPon,  referral  (Dave  McClure)   11  
  • 11. ParPal  Lean  Canvas:  Home  AutomaPon   •  •  •  1.  Problem   Inefficient  energy   usage   Age  &  disability   create  difficulty   ?   4.  SoluPon   •  Voice  command   lights,  appliances   •  Scheduled  tasks   •  MoPon  detecPon   •  ?   3.  Unique  value   proposiPon   •  Integrated  control  of   •  ALL  home  systems   •  •  Free  installaPon   •  ?   9.  Unfair   advantage   Patents   ?   2.  Customer   segments   •  Elderly/disabled   •  Eco-­‐conscious   •  ?         ExisPng  alternaPves   •  Hire  help   •  Perform  manually   •  ?   •  •  •  8.  Key  metrics   #  requests  4  info   #  subscripPons   ?   7.  Cost  Structure   MarkePng,  ,  product  design,  ?   Product         5.  Channels   •  •  •  Infomercials   Social  media   ?   Early  adopters?   6.  Revenue  streams   Hardware  sales,  subscripPon,  ?   Market   Lean  Canvas,  from  Ash  Maurya:  Running  Lean.  Licensed  under  CreaPve  Commons-­‐AdribuPon-­‐Share  Alike  3.0   12  
  • 12. Challenges  with  One   dimensional  backlogs   • Do  you  understand   the  workflow?   • Are  you  able  to  see   the  relaPonship  of   larger  stories  to  child   stories?   • How  do  you  validate   that  your  backlog  is   complete?   • What  context  do  you   use  for   prioriPzaPon?   15  
  • 13. User tasks are decomposed into smaller tasks and organized into activities 16  
  • 14. User Story Maps help us plan releases in complete and valuable slices 17  
  • 15. Anatomy  of  a  User  Story  Map   backbone   AcPvity   AcPvity   (Theme/epic)   (Theme/epic)   High   Task   (story)   AcPvity   (Theme/epic)   (Theme/epic)   AcPvity   (Theme/epic)   Workflow  sequence   walking  skeleton   Task   (story)   AcPvity   Task   (story)   Task   (story)   Task   (story)   Task   (story)   Task   (story)   Task   (story)   Low   Priority   MVP   Task   (story)   Task   (story)   Task   (story)   Task   (story)   Task   (story)   Task   (story)   Next   Release   (MVI)   Task   (story)   18  
  • 16. Step  1:  At  your  tables:   Ø  Ø  Ø  Choose  a  Customer  Segment  from  your  Lean  Canvas   Someone  plays  the  part  of  this  Customer  and  describes   what  they  would  do  with  the  product   The  rest  of  the  group  writes  these  tasks  down  on  post-­‐its   19  
  • 17. Step  2:  Merge  these  post-­‐its  into  a  single  model:   Ø  Ø  Ø  Arrange  them  leR  to  right  in  an  order  that  makes  sense  to   the  group   Eliminate  duplicates   Cluster  items  that  seem  similar  and  create  labels  for  the   20   clusters  if  items  seem  to  go  together  
  • 18. Step  3:  Determine  the  MVP  and  subsequent  releases:   Ø  Ø  Ø  Walk  the  map  to  determine  necessary  tasks   Draw  a  line  below  those  tasks  –  this  is  your  MVP   Discuss  with  stakeholders  to  determine  subsequent  logical   releases   21  
  • 19. Minimal  Viable  Product  -­‐  MVP   MVP is “the fastest way to get through the Build-Measure-Learn feedback loop with the minimum amount of effort.” – Eric Ries, The Lean Startup 22  
  • 20. Reading the activities across the top of the system helps us understand end-to-end use of the system. 23  
  • 21. User tasks make ideal user stories 24  
  • 22. User Story Mapping is Collaborative & Fosters Co-Ownership 25  
  • 23. User Story Maps help us see things from a user’s perspective Colors  for  different   user  personas   26  
  • 24. With User Story Mapping you can test for Gaps by Walking the Map 27