Story Maps in practice
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The document discusses agile practices, specifically focusing on the use of story mapping and impact mapping to facilitate better software development and delivery. It highlights the importance of user stories in aligning solutions with user needs and emphasizes the iterative process of defining goals, impacts, and deliverables. The document also outlines strategies for engaging with user scenarios and optimizing product features to achieve desired outcomes.
Story Maps in practice
- 1. CHRISTIAN HASSA (CH@TECHTALK.AT) TWITTER: @CHRISHASSA Budapest Agile MeetUp, May 9th 2013 Story Maps in practice enable early feedback to build what really matters
- 2. 2 About TechTalk • Agile consulting and delivery • Offices: Vienna, Budapest, Zurich TechTalk Team
- 3. 3 Why agile requirements? Successful problem solving requires finding the right solution to the right problem. Russell Ackoff, 1974 We fail more often, because we solve the wrong problem than because we get the wrong solution to the right problem.
- 5. 5 • Describe user needs or features • Unit of planning/prioritization • Future options for evolving the system • Reminder for a conversation • Deferring detail to the last responsible moment What makes user stories agile? „User stories are really the artifact at the heart of the continuing dialog between what is possible and what is desirable.“ ~ Kent Beck (http://c2.com/cgi/wiki?UserStory)
- 6. 6 Impact Mapping Story Mapping Specification-By-Example Discovering the problem to solve Why? How? Code Acceptance Criteria Epics Deliverables, Outputs Impacts, Outcomes Easier to define upfront Harder to define upfront User Activities User Stories Examples Goals
- 7. 7 Specification-By-Example Defining experiments Story Mapping User Activities Impact Mapping Why? How? Code Acceptance Criteria Epics Deliverables, Outputs Impacts, Outcomes Easier to define upfront Harder to define upfront User Stories Examples Goals
- 9. 9 Impact Mapping From: Gojko Adzic: www.impactmapping.org Based on: Ingrid Domingues, Mijo Balic Effect Managing IT “Impact Mapping helps us plan better! It is collaborative, visual and fast.”
- 10. 10 Impact Map structure Goal Actors Impacts Deliverables What is our goal? Sell 10.000 books within the first 6 months after launching the business. Who can help/prevent us reaching our goal? Shopper of mainstream books, Shopper of rarely available books, Shipping Department, Hackers Impact triggering behavior change to help/obstruct goal Shopper of mainstream books: • Receive books quicker • find popular books more easily Deliverables or features supporting/preventing these impacts (behavior changes): Shopper of mainstream books: • Receive books quicker • order books online • semi-automated distribution center
- 11. 11 Defining Impacts as User Stories As a Shopper of mainstream books I want to order books online So that I can receive books quicker. Sell 10.000 books within the first 6 months after launching the business. Actor Impact Deliverable Actor Impact Deliverable
- 12. 12 Defining Goals • Scale: What to measure • (Alternative scales to consider) • Meter: How to measure • (Different options how to meter) • Levels • Benchmark: Current Situation • Constraint: Break-Even for Investment, Minimum Acceptable Result • Target: Desired Result • (Further possible levels: Trend, Fail, Record, Survival) # Monthly orders of books Sell 10.000 books in the first 6 months Shop system database 0 1.000 10.000 Tom Gilb: Competitive Engineering, PLANGUAGE
- 13. 13 Combining Goals Selling books in 6 months Development+ Operational Costs Returning customers Scale # Monthly orders of books Team Salaries + Operation Costs % of Customers ordering for a second time within 2 months Meter Shop System database Financial Accounts Shop System Benchmark Constraint 1.000 EUR 200.000 20% Target 10.000 EUR 100.000 50%
- 14. 14 Evolving goals over time Selling books in 6 months Development+ Operational Costs Returning customers Scale # Monthly orders of books Team Salaries + Operation Costs % of Customers ordering for a second time within 2 months Meter Shop System database Financial Accounts Shop System Benchmark Constraint 1.000 EUR 200.000 20% Target 10.000 EUR 100.000 50% Increasing book sales in 6 months Development+ Operational Costs Returning customers Scale # Monthly orders of books Team Salaries + Operation Costs % of Customers ordering for a second time within 2 months Meter Shop System database Financial Accounts Shop System Benchmark 7.500 EUR 180.000 27% Constraint 15.000 EUR 200.000 20% Target 50.000 EUR 100.000 50%
- 16. 16 Story Maps
- 17. 17 Impact Mapping Specification-By-Example Optimizing and refining scope Story Mapping Why? How? Code Acceptance Criteria Epics Deliverables, Outputs Impacts, Outcomes Easier to define upfront Harder to define upfront User Activities User Stories Examples Goals
- 18. 18 Incremental development 1 2 3 4 5 Requires specifying the solution in detail upfront. Hard to estimate, errors are hard to correct, no adaption possible. Hard to provide feedback on incremental shipment. From: Jeff Patton, Story Map Workshop
- 19. 19 Iterative development 1 2 3 Allows to refine the solution. Allows for feedback to better understand the problem. 4 5 From: Jeff Patton, Story Map Workshop
- 20. 20 Story Maps • Concept by Jeff Patton • Prioritize for impact/outcome • Optimize design for user goal • Inject features to support user scenario
- 21. 21 Building story maps Impact: Shopper of mainstream books receive books quicker Find book I want Collect books Commit order Wait for book Receive book time browse best sellers put into basket enter address receive delivery slip receive delivery notificat. pay with credit card search book by title create wish list inquiry order status Deliverable achieving impact (Scenario delivers output) user activities system features necessity Order books online
- 22. 22 Walking skeleton Enabling build – measure - learn Find book I want Collect books Commit order Wait for book Receive book time browse best sellers enter address receive delivery slip pay with credit card search book by title create wish list inquiry order status put into basket receive delivery notificat. necessity manual workaround omitted steps Does the deliverable achieve the impact? Impact: Shopper of mainstream books receive books quicker Order books online Does the impact help the business goal?
- 23. 23 Iterative delivery of features Base Requirements Minimum for demo. „walking skeleton“. Not for production. Example: Form with mandatory fields without validation. Capability and Flexibility Variations of usage. Additional functions, sub-functions. Example: lookup-control, optional fields Security Security for users and stakeholders Examples: Input validation, additional business rules Usability, Performance More efficient, attractive, easier to use Example: auto-complete, UI-design, hotkeys From: Jeff Patton, Story Map Workshop
- 24. 24 Iterative planning for the release • Opening Game: simplest possible path, „Walking Skeleton“ • Mid Game: flexibility, capability and security • End-Game: fine-tuning, performance, buffer for unexpected time uncertainty decreases over time uncertainty Opening Game Build up necessities Mid-Game Build out flexibility and business rules enforcement End-Game Refine the UI and interactions, take advantage of iterative learning From: Jeff Patton, Story Map Workshop
- 25. 25 Realized business value End Game Fine-tuning in the end. Mid Game Build features. “Meat” for the “walking skeleton”. Opening Game Focus on understanding the problem. Are we building the right product? time realizedbusinessvalue From: Jeff Patton, Story Map Workshop
- 26. 26 Learning curve End Game Fine-tuning in the end. Mid Game Build features. “Meat” for the “walking skeleton”. Opening Game Focus on understanding the problem. Are we building the right product? time acquiredproductknowledge From: Jeff Patton, Story Map Workshop
- 27. 27 Story Map Example: eVoting System Provision and support Nominate candidates Vote and determine results
- 30. 30 Sprint 3 Vote and determine results
- 31. 31 Sprint 4 Provision and support
- 34. 34 Creation of Story Maps
- 35. 35 Product Design with Story Maps
- 36. 36 Tools
- 38. 38 Linking within ALM Refinement for Sprint planning Link with Sprint Backlog (Tasks, Taskboard, Burndown) Drill into Details (Specification-By-Example)
- 39. 39 Summary Impact Maps • Define business goals • Brainstorm impacts on actors to support (not obstruct) business goals • Evaluate deliverables achieving impact Story Maps • Prioritize a deliverable to achieve impact • Optimize a deliverable for user goal • Inject features to support given user scenario
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- 42. 43 Further information • SpecLog: www.speclog.net • XP Conference Vienna: xp2013.org, June 3rd-7th • Agile Trainings: www.techtalk.at/scrum-trainings Gojko Adzic, Mitch Lacey, Gaspar Nagy • Q&A: after the Pizza • Email: ch@techtalk.at – Twitter: @chrishassa Working at TechTalk jobs@techtalk.hu - http://experts.techtalk.at http://www.techtalk.at/TechTalk/Jobs.aspx