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Final Project for DNLE Course at Venture Lab,
                  Stanford University
                   Submitted by
TEAM LearnEtourism : Dolly Bhasin (Team Lead),
 Christina Minamizawa, Ana Pardo, María Velasco
. . . Is on a game-changing mission
                  in
Convenient eTourism learning for
     all Tourism Stakeholders
                                                         TSMEs
Tourism
Service
Providers




Tourists                                          Tourism Students




                      That looks like child’s-play! which is
            affordable + flexible + inspiring + EduTainment +
            available any time + any where + on any device
            seamlessly.
eTourism means ICT (Information Communication Technologies) enabled tourism




 “ eTourism is the Digitization of all the
processes and value chain in the tourism, travel,
hospitality and the catering agencies that enable
organizations to maximize their efficiency and
efficacy”
                                                    - Buhalis
LEARNING ANDRAGOGY
1. Nurtures the local expertise, local art and culture
   through Knowledge creation and distribution
2. Workplace learning with a Blended learning approach.
- anytime/anyplace/ self paced elearning
- Active Learning through workshops and role playing
exercises
3. Collaborative learning and Knowledge sharing
   through social media and communities
4. Applicable to entire stakeholders and enhances the
   efficiency of the value chain members
5. Event driven learning (cultural events, fairs, festivals,
   trade events)
3 P’s – Hybrid biz model

PEOPLE + PLANET + PROFIT




  Promoting India’s rich cultural
    heritage, its people and the
                   social fabric;
  whilst supporting local people
            + the environment +
   communities + the economy
Resting on Pillars of 4C’s
Context + Collaboration +
 Community + Commerce
Learning with Multimodal Texts
to suit all learning styles and some disabilities
…..learn on ANY device seamlessly
AnyTIME + ANYwhere Learning
   on the job, on the run, at home, at an internet café, while traveling, or at the roadside




                                   Small Biz



YOUTH                                  WOMEN
                                          Entrepreneurs
LearnEtourism
CONTENT and CONTEXT addresses



 Business Development
     And Promotion




                        Customer Management
Business Development
    And Promotion
                       Education on all Aspects of
                           Online Travel Business
Business Development
    And Promotion
  How to develop marketing strategies to drive
                              more Business
How to SERVE – NewGEN TOURISTS?
                      = flash packers
                      - travel with gadgets
                      - want accurate up to date
                       verifiable info NOW!

Leisure ~ Responsible tourists + independent traveler + back packers
               educational ~ school trips + volunteers
        business ~ expat + foreign service + biz traveler + ngos

    Target ~ adults + gen Y         ~ aged from 18 – 80 years
 Accommodation ~ budget to 5 star, Tents to Royal Heritage Luxury

                size ~ 78 % of the 1 billion in 2011   (



                  Travel Mode ~ low cost air travel
How to DELIGHT GenY Using Latest Gadgets




           CyberCafes & Laptops ~ Browsing, Booking, Payments

                  Mobiles~ SMS + Search + Websites + Apps
        Navigatational Aids ~ online maps + weather info + Audio guides

      Web 2.0 ~ Blogs + Forums + Youtube on both Web & Mobile devices
              Social Media ~ on Web + on Phone + on Tablets

                 Photo Sharing ~ Digital Cameras, Mobile, Apps
Engaging Tourists thru Learning
- Awareness for the local customs, ethics and culture.

- To dispel Preconceived ideas about India; areas of prejudice and
mindsets

- Learning certain engaging activities – Sking, rafting, surfing etc.

- Specialty learning (culinary, art, culture, local handicraft, local skills, )

- Local Language

- Culinary appreciation (wine tasting, specialty cooking, etc.)

- Heritage appreciation

- Appreciation of local Event, Fair & Festival and culture

- Appreciation of local music/art form
Grant or Seed Fund for
Biz Model & Phases                            1   MVP development
                                              - Indo-US Funds &
                                                  - Ministry of Tourism Capacity
                                                    Development Schemes, GOI


                                            Partnership Model with
                                         2
                                         Stakeholders
                                         ~ Tourism marketeers, Tourists/
                                         Volunteers and Local Communities
                                            - Develop Value added contextual
                                         Learning content
                                            - Knowledge Resources
3

    Education provider ~ workplace active learning for tourist Industry
    •   Subscription based content
    •   Modular
    •   Ebiz Driven approach
travelers
         Monetization
                                                - Trusted branded tourism
                                                    products (air tickets,
                                                    accommodation, car, rail)
                                                - travel apps
                                                - Learning content

                                                relevant onsite
                                                   advertising
                                                • - that enriches the visitor
                                                    experience

                                                   VALUE ADDED INFO
                                                       PRODUCTS
Education provisioning ~ engaging workplace Destination Guides
                                                   -
   active learning for tourism and travel Industry - Travel Maps
• Subscription based                               - Audio Guides
• Modular
• Just in Time and Just what is needed Learning
• Experiential Learning
Feeling let down. . .
                           Don't Worry ....




         Is Coming Soon to you too....
                           NORTH       EUROPE
      INDIA       ASIA
                           AMERICA     & AFRICA




March 2013    End 2013   Mid 2014     Mid 2015
Come let us together
             make it even richer....

Experience !ncredible India Like never before...
 ….. with our trained tourism service providers

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Learn etourism overview

  • 1. Final Project for DNLE Course at Venture Lab, Stanford University Submitted by TEAM LearnEtourism : Dolly Bhasin (Team Lead), Christina Minamizawa, Ana Pardo, María Velasco
  • 2. . . . Is on a game-changing mission in
  • 3. Convenient eTourism learning for all Tourism Stakeholders TSMEs Tourism Service Providers Tourists Tourism Students That looks like child’s-play! which is affordable + flexible + inspiring + EduTainment + available any time + any where + on any device seamlessly.
  • 4. eTourism means ICT (Information Communication Technologies) enabled tourism “ eTourism is the Digitization of all the processes and value chain in the tourism, travel, hospitality and the catering agencies that enable organizations to maximize their efficiency and efficacy” - Buhalis
  • 5. LEARNING ANDRAGOGY 1. Nurtures the local expertise, local art and culture through Knowledge creation and distribution 2. Workplace learning with a Blended learning approach. - anytime/anyplace/ self paced elearning - Active Learning through workshops and role playing exercises 3. Collaborative learning and Knowledge sharing through social media and communities 4. Applicable to entire stakeholders and enhances the efficiency of the value chain members 5. Event driven learning (cultural events, fairs, festivals, trade events)
  • 6. 3 P’s – Hybrid biz model PEOPLE + PLANET + PROFIT Promoting India’s rich cultural heritage, its people and the social fabric; whilst supporting local people + the environment + communities + the economy
  • 7. Resting on Pillars of 4C’s Context + Collaboration + Community + Commerce
  • 8. Learning with Multimodal Texts to suit all learning styles and some disabilities
  • 9. …..learn on ANY device seamlessly
  • 10. AnyTIME + ANYwhere Learning on the job, on the run, at home, at an internet café, while traveling, or at the roadside Small Biz YOUTH WOMEN Entrepreneurs
  • 11. LearnEtourism CONTENT and CONTEXT addresses Business Development And Promotion Customer Management
  • 12. Business Development And Promotion Education on all Aspects of Online Travel Business
  • 13. Business Development And Promotion How to develop marketing strategies to drive more Business
  • 14. How to SERVE – NewGEN TOURISTS? = flash packers - travel with gadgets - want accurate up to date verifiable info NOW! Leisure ~ Responsible tourists + independent traveler + back packers educational ~ school trips + volunteers business ~ expat + foreign service + biz traveler + ngos Target ~ adults + gen Y ~ aged from 18 – 80 years Accommodation ~ budget to 5 star, Tents to Royal Heritage Luxury size ~ 78 % of the 1 billion in 2011 ( Travel Mode ~ low cost air travel
  • 15. How to DELIGHT GenY Using Latest Gadgets CyberCafes & Laptops ~ Browsing, Booking, Payments Mobiles~ SMS + Search + Websites + Apps Navigatational Aids ~ online maps + weather info + Audio guides Web 2.0 ~ Blogs + Forums + Youtube on both Web & Mobile devices Social Media ~ on Web + on Phone + on Tablets Photo Sharing ~ Digital Cameras, Mobile, Apps
  • 16. Engaging Tourists thru Learning - Awareness for the local customs, ethics and culture. - To dispel Preconceived ideas about India; areas of prejudice and mindsets - Learning certain engaging activities – Sking, rafting, surfing etc. - Specialty learning (culinary, art, culture, local handicraft, local skills, ) - Local Language - Culinary appreciation (wine tasting, specialty cooking, etc.) - Heritage appreciation - Appreciation of local Event, Fair & Festival and culture - Appreciation of local music/art form
  • 17. Grant or Seed Fund for Biz Model & Phases 1 MVP development - Indo-US Funds & - Ministry of Tourism Capacity Development Schemes, GOI Partnership Model with 2 Stakeholders ~ Tourism marketeers, Tourists/ Volunteers and Local Communities - Develop Value added contextual Learning content - Knowledge Resources 3 Education provider ~ workplace active learning for tourist Industry • Subscription based content • Modular • Ebiz Driven approach
  • 18. travelers Monetization - Trusted branded tourism products (air tickets, accommodation, car, rail) - travel apps - Learning content relevant onsite advertising • - that enriches the visitor experience VALUE ADDED INFO PRODUCTS Education provisioning ~ engaging workplace Destination Guides - active learning for tourism and travel Industry - Travel Maps • Subscription based - Audio Guides • Modular • Just in Time and Just what is needed Learning • Experiential Learning
  • 19. Feeling let down. . . Don't Worry .... Is Coming Soon to you too.... NORTH EUROPE INDIA ASIA AMERICA & AFRICA March 2013 End 2013 Mid 2014 Mid 2015
  • 20. Come let us together make it even richer.... Experience !ncredible India Like never before... ….. with our trained tourism service providers