This document discusses knowledge management and learning organizations. It defines knowledge management as managing the process of linking data through information and knowledge to action and learning. Learning organizations continually expand their capacity to achieve desired results and foster new thinking. They are flexible, productive and adaptive. Key aspects of learning organizations include systems thinking, personal mastery, mental models, building a shared vision, and team learning. Systems thinking provides an overarching way to understand the interrelationships between parts. Personal mastery and mental models involve self-reflection and challenging assumptions. Building a shared vision creates clarity and commitment. Team learning aligns a team's abilities to create desired results.