SlideShare a Scribd company logo
how did your organizational learning game come up?
Andrew Clay Shafer

Santa Clara 2014
@littleidea
this guy
@littleidea
the plan
• how we got here

• share experiences

• grand finale
meanwhile…
software kept eating the world
three stone cutters walk into a
Pareto Inefficient Nash Equilibrium
you are either building a
software business...
or you will be losing
to someone who is...
obvious
you are either building a
learning organization...
or you will be losing
to someone who is...
How did your organizational learning game come up? - Velocity 2014
@littleideas practical guide to organizational learning
@littleideas practical guide to organizational learning
@littleideas practical guide to organizational learning
The learning organization is one that has
the capacity to integrate people and
structures in order to move toward
continuous learning and change.
a learning organization not only has the
advantage of the increasing capacity of
cultivated talents, but has advantages
attracting and retaining talent
learning cannot be something that
happens outside of the process
learning is the point of the process
continuous
learning
what even is learning?
• knowledge acquired by systematic study in any field of scholarly application.
• the act or process of acquiring knowledge or skill.
• the modification of behavior through practice, training, or experience.
learn·ing [lur-ning] noun
how does an organization
change behavior?
does your organization value
behavior change?
The real company values, as opposed to
the nice sounding values, are shown by
who gets rewarded, promoted, or let go.
!
--Patty McCord
the game has changed
It is not necessary to change.
Survival is not mandatory.
- W. Edwards Deming
7 dimensions of
Organizational Learning
7 dimensions of Organizational Learning
• continuous learning

• inquiry and dialog

• team learning

• empowerment

• embedded system

• system connection

• strategic leadership
continuous learning
represents an organization’s effort to create continuous
learning opportunities for ALL of its members
inquiry and dialog
an organization’s effort in creating a culture of
questioning, feedback, and experimentation
team learning
spirit of collaboration and the collaborative skills
that undergird the effective use of teams
empowerment
encourage feedback and action to address the gap between
the current status and the vision regardless of rank
embedded system
establish systems to capture and share learning
system connection
actions to connect the organization to its
internal and external environment
strategic leadership
the extent to which leaders act strategically
using learning to create change
In my organization?
form of questions
In my organization,
people openly discuss mistakes
in order to learn from them
In my organization,
people identify skills they
need for future work tasks
In my organization,
people are encouraged to ask
“why” regardless of rank
In my organization,
groups focus both on the group’s task
and on how well the group is working
My organization builds
alignment of visions across
different levels and work groups
how powerful would it be if
those weren’t questions?
In my organization!
form of statements
and not just is words and spirit
but deliberately incentivized
if they are not incentivized, they won’t be real
the five disciplines of a learning organization
• Personal Mastery
• Mental Models
• Building a Shared Vision
• Team Learning
• Systems Thinking
personal mastery
discipline of continually clarifying and deepening our
personal vision, of focusing our energies, of developing
patience, and of seeing reality objectively.
mental models
deeply ingrained assumptions, generalizations, or even
pictures of images that influence how we understand the
world and how we take action
building a shared vision
a practice of unearthing shared pictures of the future that foster
genuine commitment and enrollment rather than compliance
team learning
starts with dialogue, the capacity of members of a team to
suspend assumptions and enter into genuine thinking together
systems thinking
Seeing the big picture, the Fifth Discipline
that integrates the other four
let’s get meta
1-2-3
see what I did there?
get a paper and a pen
color
furniture
flower
show of hands
more paper
Slumber
Dream
Bed
Quiet
Nap
Pillow
Night
Blanket
Pajamas
Snooze
without talking, write
down as many words as
you can remember
thumb wrestling
mental models?
more paper
close your eyes
fold your paper in half and tear
off the bottom right corner
fold your paper in half again
and tear off the upper right
hand corner
fold the paper in half again and
tear off the lower left corner
open your eyes, unfold your
paper and hold it up for the
group to see
groups of 3
team juggle
expected/desired
time
pressure to
improve
time spent
discussing new ideas
openness to
change
team
learning
best time of
the group
skill of
approach
team
alignment
team’s ability to
translate knowledge
into concrete process
EFFORTS
ACTUAL
PERFORMANCE
LIMITING
ACTION
CONSTRAINT
innovations in
infrastructure
guiding ideas skills and
capabilities
awareness and
sensibilities
theory, methods
and tools
domain of action
attitudes
and beliefs
domain of
enduring change
(organizational
architecture)
(deep learning cycle)
you can either easily manage
complex systems at scale...
or you can’t
How did your organizational learning game come up? - Velocity 2014
you can either easily manage
complex systems at scale...
or you can’t
(has nothing to do with computers)
we can do better
Conway’s Law
organizations which design systems...
are constrained to produce designs which are copies of
the communication structures of these organizations
how many put as much effort into
designing their culture as they do
their applications and systems?
what are you building?
How did your organizational learning game come up? - Velocity 2014
How did your organizational learning game come up? - Velocity 2014
what game are you playing?
what do you value?
what are you rewarding and
promoting?
Puzzles in Organizational Learning
• things that are forgotten in the heat of battle
• values that get pushed aside in the rough and tumble of everyday living
• the goals we ought to be thinking about and never do
• the facts we don’t like to face
• the questions we lack the courage to ask
economies of scale
economies of skill
the game has changed
the payoffs for a given
strategy have changed
systems thinking
a community with unique
advantages reasoning
about systems
‘that’s not my job’
‘that decision is
above my paygrade’
these are legacy
culture smells
be loyal to the truth
don’t be afraid
success is about
being the right people
success is about
becoming the right people
never stop becoming
don’t limit yourself
don’t limit us
BECOME AWESOME
thanks Velocity
@littleidea
come at me
@littleidea
bonus material
Anti-Fragile™
How did your organizational learning game come up? - Velocity 2014
A tale of two projects
contrast...
the gossamer condor
with
The Vasa was launched after failing a stability test.
the gossamer condor broke records for human powered flight

More Related Content

PDF
cloud foundry summit - no talent shortage
PDF
OpenStack - an authentic critique
PPTX
PNAIS Leadership Conference June 2009
PDF
there is no talent shortage - devopsdays down under 2013
PDF
2013 EARCOS #3 Shifting toxic culture to ownership culture
PDF
Anil.rekha
PDF
Christchurch - a leadership incubator? Dec 2014
PDF
Developing professional learning communities through Appreciative Inquiry
cloud foundry summit - no talent shortage
OpenStack - an authentic critique
PNAIS Leadership Conference June 2009
there is no talent shortage - devopsdays down under 2013
2013 EARCOS #3 Shifting toxic culture to ownership culture
Anil.rekha
Christchurch - a leadership incubator? Dec 2014
Developing professional learning communities through Appreciative Inquiry

What's hot (20)

PDF
Reflective Principal Retreat: Leadership, self organisation and change
PDF
Complexity based leadership: Navigating complex challenges
PDF
2013 Nelson APDP Educational leadership Network
PDF
AISA Leadership Retreat Ghana - Leading complex change 2013
PDF
Transform (y)ourself - vertical development
PDF
Lovell.randy
PDF
EARCOS 2015 Emergent leadership -people, culture and collective intelligence
PDF
How to Change the World
PPTX
Using Vertical Development in a complex and unpredictable world
PDF
Re-defining leadership post quake: Self organising leaders embedded in commun...
PDF
Chris Jansen (www.Ideacreation.org) - "Leadership concepts"
PPTX
Reflections on simulation_and_game_design_calongne
PDF
The Purpose of Leadership
PDF
Chris Jansen (www.Ideacreation.org) - "Leading and Managing: People, Culture ...
PDF
Genesis Group China - Leadership development keynote 2013
PDF
Randy.lovell
PDF
Chris Jansen (www.Ideacreation.org) - "Strategising towards 'inside-out' orga...
PDF
Singapore - Leading change from the middle Workshop April 15-16 2013
PDF
Building a thriving leadership incubator
PDF
SCIRT Lunch and Learn session: Changing leadership 2013
Reflective Principal Retreat: Leadership, self organisation and change
Complexity based leadership: Navigating complex challenges
2013 Nelson APDP Educational leadership Network
AISA Leadership Retreat Ghana - Leading complex change 2013
Transform (y)ourself - vertical development
Lovell.randy
EARCOS 2015 Emergent leadership -people, culture and collective intelligence
How to Change the World
Using Vertical Development in a complex and unpredictable world
Re-defining leadership post quake: Self organising leaders embedded in commun...
Chris Jansen (www.Ideacreation.org) - "Leadership concepts"
Reflections on simulation_and_game_design_calongne
The Purpose of Leadership
Chris Jansen (www.Ideacreation.org) - "Leading and Managing: People, Culture ...
Genesis Group China - Leadership development keynote 2013
Randy.lovell
Chris Jansen (www.Ideacreation.org) - "Strategising towards 'inside-out' orga...
Singapore - Leading change from the middle Workshop April 15-16 2013
Building a thriving leadership incubator
SCIRT Lunch and Learn session: Changing leadership 2013
Ad

Viewers also liked (20)

PPTX
Organizational learning theory
PDF
INVESTIGATE THE RELATIONSHIP BETWEEN ORGANIZATIONAL LEARNING CAPABILITIES AND...
PDF
Innovation and organizational learning sids 2012_v2_revista
PPT
Learning Organizations and the Paradigm of Complexity: the Work Design Approa...
PPT
Employee Motivation & Stress Management
PPT
Employee Well Being - New Rules For A Better Workplace
PDF
Driving Organisational Efficiencies - Microsoft Dynamics NAV
PPT
ArcReady - Professional Patterns On The Job
PPT
Unit I Organisational Behaviour
PPTX
Utf8''it organizational planning report
DOC
ORGANISATIONAL DYNAMICS
PDF
Dynamics of Meetings - Workgroups
PDF
Organizational Learning When Things Go Wrong
PDF
Organizational Communication Dynamics at the LDS Church
PDF
Real-time Web: Timeshifting Organizational Learning
PPT
Bm 1.6 organizational planning tools
PDF
Agile and Organizational Learning
PPTX
Organisational dynamics and change management on SEWA
PPTX
Managing organizational change
PDF
Duncan Stuart - Festival of NewMR - 2010
Organizational learning theory
INVESTIGATE THE RELATIONSHIP BETWEEN ORGANIZATIONAL LEARNING CAPABILITIES AND...
Innovation and organizational learning sids 2012_v2_revista
Learning Organizations and the Paradigm of Complexity: the Work Design Approa...
Employee Motivation & Stress Management
Employee Well Being - New Rules For A Better Workplace
Driving Organisational Efficiencies - Microsoft Dynamics NAV
ArcReady - Professional Patterns On The Job
Unit I Organisational Behaviour
Utf8''it organizational planning report
ORGANISATIONAL DYNAMICS
Dynamics of Meetings - Workgroups
Organizational Learning When Things Go Wrong
Organizational Communication Dynamics at the LDS Church
Real-time Web: Timeshifting Organizational Learning
Bm 1.6 organizational planning tools
Agile and Organizational Learning
Organisational dynamics and change management on SEWA
Managing organizational change
Duncan Stuart - Festival of NewMR - 2010
Ad

Similar to How did your organizational learning game come up? - Velocity 2014 (20)

PPTX
The Art of Managing the Team Learning and Peter Senge's Fifth Discipline
PDF
The fifth discipline - An overview of Peter Senge's Fifth Discpline
PPT
Appreciative Inquiry: Big Picture, Big Passion, Exceptional Achievement
PPTX
School as a learning organization
PPTX
Implementing fifth discipline .pptx
PPTX
Learning organisation
PPTX
3 sj fifth-discipline
PPTX
Tsm ppt
PDF
Foursis E - corner - 16th Edition - 17th December 2018
PPT
The fifth discipline
PPT
Organisational Learning
PPT
Brain-Based Training & Development
PDF
Road Map To Greatness
PDF
Survey Results - Organizational Learning and Systems Thinking 2013
PDF
Discover what happened during our first expats collaborative workshop !
PDF
An effective way to change organizations
PPT
Exellence through people
PPTX
Organisasi Berbasis Team- Learning Organization
PPTX
Personal Mastery concept and methods from Peter Senge
PPTX
Module 1 session 3 what do you bring #1
The Art of Managing the Team Learning and Peter Senge's Fifth Discipline
The fifth discipline - An overview of Peter Senge's Fifth Discpline
Appreciative Inquiry: Big Picture, Big Passion, Exceptional Achievement
School as a learning organization
Implementing fifth discipline .pptx
Learning organisation
3 sj fifth-discipline
Tsm ppt
Foursis E - corner - 16th Edition - 17th December 2018
The fifth discipline
Organisational Learning
Brain-Based Training & Development
Road Map To Greatness
Survey Results - Organizational Learning and Systems Thinking 2013
Discover what happened during our first expats collaborative workshop !
An effective way to change organizations
Exellence through people
Organisasi Berbasis Team- Learning Organization
Personal Mastery concept and methods from Peter Senge
Module 1 session 3 what do you bring #1

More from Andrew Shafer (20)

PDF
We Must Always Take Sides
PDF
Always Take Sides
PDF
DevSecOps: The End of the Beginning - Austin
PDF
deep devops - learning to learn dotScale 2017
PDF
do you see what I see?
PDF
the end of the beginning - devopsdays Denver 2017
PDF
Chop Wood, Carry Water
PDF
transforming how the world operates software
PDF
Architecture, what does it even mean?
PDF
devops, platforms and devops platforms
PDF
Patterns of Cloud Native Architecture
PDF
container crash course
PDF
devops, microservices, and platforms, oh my!
PDF
Bosh - Configuring Services
PDF
I build the future - Agile 2014
PDF
Unicorns, Dragons, Open Source Business Models and Other Mythical Creatures
PDF
Open is as Open does
PDF
devopsdays Austin - no true devops
PDF
The Learning Organization - MoDev
PDF
Agile Doesn't Work - Agile Twin Cities
We Must Always Take Sides
Always Take Sides
DevSecOps: The End of the Beginning - Austin
deep devops - learning to learn dotScale 2017
do you see what I see?
the end of the beginning - devopsdays Denver 2017
Chop Wood, Carry Water
transforming how the world operates software
Architecture, what does it even mean?
devops, platforms and devops platforms
Patterns of Cloud Native Architecture
container crash course
devops, microservices, and platforms, oh my!
Bosh - Configuring Services
I build the future - Agile 2014
Unicorns, Dragons, Open Source Business Models and Other Mythical Creatures
Open is as Open does
devopsdays Austin - no true devops
The Learning Organization - MoDev
Agile Doesn't Work - Agile Twin Cities

Recently uploaded (20)

PDF
Approach and Philosophy of On baking technology
PDF
Peak of Data & AI Encore- AI for Metadata and Smarter Workflows
PDF
Encapsulation theory and applications.pdf
PDF
Diabetes mellitus diagnosis method based random forest with bat algorithm
PPTX
PA Analog/Digital System: The Backbone of Modern Surveillance and Communication
PDF
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
PPTX
MYSQL Presentation for SQL database connectivity
PDF
How UI/UX Design Impacts User Retention in Mobile Apps.pdf
PDF
Review of recent advances in non-invasive hemoglobin estimation
PDF
TokAI - TikTok AI Agent : The First AI Application That Analyzes 10,000+ Vira...
PDF
Modernizing your data center with Dell and AMD
PDF
cuic standard and advanced reporting.pdf
PDF
Bridging biosciences and deep learning for revolutionary discoveries: a compr...
PPTX
Effective Security Operations Center (SOC) A Modern, Strategic, and Threat-In...
PPTX
Digital-Transformation-Roadmap-for-Companies.pptx
PDF
Machine learning based COVID-19 study performance prediction
PDF
Mobile App Security Testing_ A Comprehensive Guide.pdf
PPT
“AI and Expert System Decision Support & Business Intelligence Systems”
PPTX
KOM of Painting work and Equipment Insulation REV00 update 25-dec.pptx
PDF
Dropbox Q2 2025 Financial Results & Investor Presentation
Approach and Philosophy of On baking technology
Peak of Data & AI Encore- AI for Metadata and Smarter Workflows
Encapsulation theory and applications.pdf
Diabetes mellitus diagnosis method based random forest with bat algorithm
PA Analog/Digital System: The Backbone of Modern Surveillance and Communication
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
MYSQL Presentation for SQL database connectivity
How UI/UX Design Impacts User Retention in Mobile Apps.pdf
Review of recent advances in non-invasive hemoglobin estimation
TokAI - TikTok AI Agent : The First AI Application That Analyzes 10,000+ Vira...
Modernizing your data center with Dell and AMD
cuic standard and advanced reporting.pdf
Bridging biosciences and deep learning for revolutionary discoveries: a compr...
Effective Security Operations Center (SOC) A Modern, Strategic, and Threat-In...
Digital-Transformation-Roadmap-for-Companies.pptx
Machine learning based COVID-19 study performance prediction
Mobile App Security Testing_ A Comprehensive Guide.pdf
“AI and Expert System Decision Support & Business Intelligence Systems”
KOM of Painting work and Equipment Insulation REV00 update 25-dec.pptx
Dropbox Q2 2025 Financial Results & Investor Presentation

How did your organizational learning game come up? - Velocity 2014