SlideShare a Scribd company logo
Brutal Lessons
Learned Building
In-house Products
@kyleracki
A little about me.
A little about me.
- Designer since 2003
- Started Headspace in 2008
- Built 4 SaaS products
- Sold Headspace in 2014
- Currently CEO of @Proposify
1.Site Tea
2. Social Gopher
3. Extrify
4. Proposify
LESSON 1 Market validation
is everything.
“If you can't find 15 people
to talk to, well, imagine how
hard it's going to be to sell to
them. So suck it up and get
out of the office. Otherwise,
you're wasting time and
money building something
nobody wants.”
Lean Analytics
Anybody will say your idea
is great if you annoy them
for long enough.
Do we
understand
this industry?
Are we
building the
right product?
Will they
pay for it?
Does
anybody
care at all?
More on market research
LESSON 2 Hire a dedicated
developer.
‘How’s
the
product
coming
along?
“Project managers have
targets to invoice each
month. Because Get Sign Off
wasn’t a paying client it was
pushed down the priority
list. It wasn’t going to help
the project managers meet
their targets.”
We say a sad goodbye to Get Sign
Off
LESSON 3 You’ll probably
need to raise
money.
Equity
Investment
Borrow
money
Government
grant
Options
LESSON 4 Eventually you’ll
need to shit or
get off the pot.
What investors want.
LESSON 5 Launching
something is
only the first step
“If you build it, they will come.”
Dream
Reality
“Do whatever is required to get to
product/market fit. Including
changing out people, rewriting your
product, moving into a different
market, telling customers no when
you don't want to, telling customers
yes when you don't want to, raising
that fourth round of highly dilutive
venture capital -- whatever is
required.”
Marc Andreessen
LESSON 6 The SaaS isn’t
always greener
on the other side.
SaaS Metrics
SaaS Metrics
CAC
SaaS Metrics
LTV
SaaS Metrics
MRR
SaaS Metrics
Churn
More on SaaS metrics
Thanks.
@kyleracki

More Related Content

PPTX
Cro day: converting trial users to paid customers
PDF
Guerilla UX Research
PDF
Lean Product Management
PPTX
Gustaf alstromer how to get users and grow
PDF
Janet Hazen 2014 NMHC OpTech
PDF
Slides from James Currier, Co-Founder Ooga Labs & Curator of the NFX- LeWeb'1...
PDF
Reason to work at a startup
PDF
Lean startup 101 (Case Study oleh Fajar Anugerah dan Dondi Hananto di Indonesia)
Cro day: converting trial users to paid customers
Guerilla UX Research
Lean Product Management
Gustaf alstromer how to get users and grow
Janet Hazen 2014 NMHC OpTech
Slides from James Currier, Co-Founder Ooga Labs & Curator of the NFX- LeWeb'1...
Reason to work at a startup
Lean startup 101 (Case Study oleh Fajar Anugerah dan Dondi Hananto di Indonesia)

What's hot (18)

DOCX
How to become an entrepreneur part 2 validate business idea
PDF
Product Management: Wrangling People
PDF
Reverse Engineer A SaaS company
PPT
12 Hour Startup
PDF
It’s the Experience That Makes the Product, Not the Features
PDF
Designing to Learn
PPTX
Customer development
PDF
What is Next in Corporate Innovation?
PPTX
Caroline Hynes. Hiring & growing teams that love their product: Zendesk exper...
PDF
PMI region globale - intro lean startup
PDF
How to frame a business challenge for innovation teams
PPTX
Practical Experience with Christensen's Innovation Methodology JOBS(R) Jobs-t...
PDF
How to build_a_successful_mvp_lean-302
ODT
DESIGN PHILOSOPHY
PPTX
Lean product development for startups
PDF
Be A Great Product Leader (Slack 2017)
PDF
No-Code Tools: Website Design of the Future?
PDF
How To Deliver a Project With a 150% Advance
How to become an entrepreneur part 2 validate business idea
Product Management: Wrangling People
Reverse Engineer A SaaS company
12 Hour Startup
It’s the Experience That Makes the Product, Not the Features
Designing to Learn
Customer development
What is Next in Corporate Innovation?
Caroline Hynes. Hiring & growing teams that love their product: Zendesk exper...
PMI region globale - intro lean startup
How to frame a business challenge for innovation teams
Practical Experience with Christensen's Innovation Methodology JOBS(R) Jobs-t...
How to build_a_successful_mvp_lean-302
DESIGN PHILOSOPHY
Lean product development for startups
Be A Great Product Leader (Slack 2017)
No-Code Tools: Website Design of the Future?
How To Deliver a Project With a 150% Advance
Ad

Viewers also liked (10)

PDF
UX at Telefonica Digital - Design for Active Ageing
PPT
User centric change management
PDF
User Centric Design
PDF
Nathalie Nahai - 15 psych tips to help you sell more online
PPTX
UX Australia 2016: 5 steps to run a successful design sprint
PPS
Travessia no mar vermelho aconteceu e está provado!
PPTX
Digital Marketing Campaign Proposal for Massimo Dutti, New York
PDF
Closing The Deal - Proposals That Sell
PPT
Starbucks Digital Marketing Campaign
PDF
Digital Marketing Strategy Guide
UX at Telefonica Digital - Design for Active Ageing
User centric change management
User Centric Design
Nathalie Nahai - 15 psych tips to help you sell more online
UX Australia 2016: 5 steps to run a successful design sprint
Travessia no mar vermelho aconteceu e está provado!
Digital Marketing Campaign Proposal for Massimo Dutti, New York
Closing The Deal - Proposals That Sell
Starbucks Digital Marketing Campaign
Digital Marketing Strategy Guide
Ad

Similar to Lessons learned inhouse products podcamp (20)

PDF
Turning a Startup to a Design-Driven Company
PDF
Starting your career as UX designer during pandemic
PPTX
When & How to Hire a UX Designer
PPTX
Agile product development
PPTX
Startup Ideation guide for To-Be-Entrepreneur
PPTX
crazyheads ppt for press
PDF
The Minimum Loveable Product: Go Beyond the Minimum Viable Product
PDF
The Designer Role in a Startup (Fearless x Founders Factory Africa, Sep 2020)
PDF
Managing Products at Scale
PDF
INBOUND MARKETING WORKSHOPS [INBOUND 2014]
PPTX
Seed factory. Your Co-founder, CTO, Partner
PDF
Lean ing
PPT
ERE Job Descriptions Presentation - John Greer
PDF
Switching On the Growth Engine in Your Small Consulting Practice
PDF
Lean canvas - to be or not to be... lean?
PDF
10 reasons why corporate-startups fail
PDF
ProductTank Amsterdam - IceMobile Karlijn van den Berg
PDF
16-10-2017_Undestanding design thinking, lean and agile
PPTX
Building new products sundar rajan - framing (part 2)
PPTX
How internalional comany works
Turning a Startup to a Design-Driven Company
Starting your career as UX designer during pandemic
When & How to Hire a UX Designer
Agile product development
Startup Ideation guide for To-Be-Entrepreneur
crazyheads ppt for press
The Minimum Loveable Product: Go Beyond the Minimum Viable Product
The Designer Role in a Startup (Fearless x Founders Factory Africa, Sep 2020)
Managing Products at Scale
INBOUND MARKETING WORKSHOPS [INBOUND 2014]
Seed factory. Your Co-founder, CTO, Partner
Lean ing
ERE Job Descriptions Presentation - John Greer
Switching On the Growth Engine in Your Small Consulting Practice
Lean canvas - to be or not to be... lean?
10 reasons why corporate-startups fail
ProductTank Amsterdam - IceMobile Karlijn van den Berg
16-10-2017_Undestanding design thinking, lean and agile
Building new products sundar rajan - framing (part 2)
How internalional comany works

Recently uploaded (20)

PPTX
ManageIQ - Sprint 268 Review - Slide Deck
PDF
top salesforce developer skills in 2025.pdf
PDF
Softaken Excel to vCard Converter Software.pdf
PPTX
VVF-Customer-Presentation2025-Ver1.9.pptx
PPT
Introduction Database Management System for Course Database
PDF
2025 Textile ERP Trends: SAP, Odoo & Oracle
PDF
Understanding Forklifts - TECH EHS Solution
PDF
Design an Analysis of Algorithms I-SECS-1021-03
PDF
Digital Strategies for Manufacturing Companies
PDF
Claude Code: Everyone is a 10x Developer - A Comprehensive AI-Powered CLI Tool
PDF
Addressing The Cult of Project Management Tools-Why Disconnected Work is Hold...
DOCX
The Five Best AI Cover Tools in 2025.docx
PDF
Wondershare Filmora 15 Crack With Activation Key [2025
PDF
T3DD25 TYPO3 Content Blocks - Deep Dive by André Kraus
PDF
SAP S4 Hana Brochure 3 (PTS SYSTEMS AND SOLUTIONS)
PDF
medical staffing services at VALiNTRY
PDF
Adobe Premiere Pro 2025 (v24.5.0.057) Crack free
PPTX
ai tools demonstartion for schools and inter college
PDF
PTS Company Brochure 2025 (1).pdf.......
PPTX
CHAPTER 12 - CYBER SECURITY AND FUTURE SKILLS (1) (1).pptx
ManageIQ - Sprint 268 Review - Slide Deck
top salesforce developer skills in 2025.pdf
Softaken Excel to vCard Converter Software.pdf
VVF-Customer-Presentation2025-Ver1.9.pptx
Introduction Database Management System for Course Database
2025 Textile ERP Trends: SAP, Odoo & Oracle
Understanding Forklifts - TECH EHS Solution
Design an Analysis of Algorithms I-SECS-1021-03
Digital Strategies for Manufacturing Companies
Claude Code: Everyone is a 10x Developer - A Comprehensive AI-Powered CLI Tool
Addressing The Cult of Project Management Tools-Why Disconnected Work is Hold...
The Five Best AI Cover Tools in 2025.docx
Wondershare Filmora 15 Crack With Activation Key [2025
T3DD25 TYPO3 Content Blocks - Deep Dive by André Kraus
SAP S4 Hana Brochure 3 (PTS SYSTEMS AND SOLUTIONS)
medical staffing services at VALiNTRY
Adobe Premiere Pro 2025 (v24.5.0.057) Crack free
ai tools demonstartion for schools and inter college
PTS Company Brochure 2025 (1).pdf.......
CHAPTER 12 - CYBER SECURITY AND FUTURE SKILLS (1) (1).pptx

Lessons learned inhouse products podcamp