Leveraging Design Thinking to Elevate User Experience on WordPress Websites.pdf
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The document discusses leveraging design thinking to enhance user experience on WordPress websites, emphasizing the importance of a user-centric approach beyond mere themes and plugins. It outlines a five-step design thinking process that includes empathizing with users, defining problems, ideating solutions, prototyping concepts, and testing them. By focusing on understanding user needs and iterating solutions, designers can create websites that are both visually appealing and functionally effective.
Leveraging Design Thinking to Elevate User Experience on WordPress Websites.pdf
- 1. Leveraging Design Thinking to Elevate User Experience on WordPress Websites Shristi Shrestha
- 2. Why do we love WordPress? 1
- 3. WordPress websites' design and functions can be easily upgraded with themes and plugins. 2
- 4. Misunderstandings: Themes = Cookie-cutter Design Plugins = Functional Restrictions 3
- 5. Truth Your WordPress websites aren't upgraded only with themes and plugins. 4
- 6. Every WordPress Website Caters to a Unique Audience 5
- 8. “If I had asked people what they wanted, they would have said faster horses.” Henry Ford 7
- 9. Design Thinking: What? Iterative approach that focuses on the user and their needs. 8
- 10. Design Thinking: Why? To create websites that not only look great but also work well for the end-users. 9
- 11. Design Thinking: How? 10 Source: www.maqe.com
- 12. Step 1: Empathy-based Research Put oneself in another’s shoes. Listen intently to people and understand their needs and desires. 11
- 13. Common Pitfall: Bias Failing to identify your biases and assumptions 12
- 14. Common Pitfall: Bias Failing to include various perspectives to ensure all voices are heard 13
- 15. Some interview methods: The 5 Whys Ask "why" five times until you uncover the root insight 14
- 16. Some interview methods: Show me Ask your interviewee to show you how they do something, rather simply tell you 15
- 17. Some interview methods: Tell me a story Ask an interviewee to recall a specific moment or experience 16
- 18. Step 2: Define Pushing beyond the superficial and examining the deeper patterns and connections in your research data. 17
- 19. Sensemaking 18 Why, why, and why Plot user journey Identify pain points and opportunitites
- 20. Reframing How might we help (target user), (verb) (new insight) so that they can (end goal)? 19
- 21. Generating ideas that solve the problem at hand. Step 3: Ideate 20
- 22. Ideate: How? Come up with as many ideas as possible 21
- 23. Ideate: How? Select which ideas to prototype 22 Low Effort High Effort Low Impact High Impact
- 24. Building smaller or simpler versions of each of your potential solutions. Step 4: Prototype 23
- 25. Getting feedback from the team, stakeholders, and users Step 5: Test 24
- 26. Thank you! DO YOU HAVE ANY QUESTIONS? 25 /shrististha /shriistee hello@shresthashristi.com