Lexmark Smart Document Capture for Government Overview Presentation
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This document discusses how smart document capture can help government agencies: 1) It outlines top priorities for government such as maintaining systems with static budgets, reducing paper-intensive processes, and meeting demands of constituent services. 2) It notes that paper documents still drive many government processes and are seen as inefficient. 3) Smart document capture can streamline processes by automating classification, verification, and compliance checks to digitize paper documents and drive greater efficiency.
Lexmark Smart Document Capture for Government Overview Presentation
- 1. Smart Document Capture for Government
- 2. Maintain systems in the wake of static or decreasing budgets: Need to find ways to get the most out of technology investments Reduce paper- intensive processes: Need to find ways to streamline and automate Meet demands of constituent services: Need to boost internal efficiencies to meet constituent service expectations Government today: Top priorities 2© 2017 Lexmark. All rights reserved.
- 3. In a recent survey, IDC found that paper documents are driving: 3© 2017 Lexmark. All rights reserved. constituent-facing government processes 58% of back office government processes 46% respondents described these processes as efficient and effective 36% Paper is still rooted in Government
- 4. Compliance changes and risks Unmanaged content Process errors, delays and inefficiencies The problem with paper 4© 2017 Lexmark. All rights reserved. Technical challenges ! ! ! !
- 5. 5© 2017 Lexmark. All rights reserved. Streamline processes with Smart Document Capture for Government Smart Document Capture for Government helps organizations leverage Lexmark’s smart MFP platform to simplify and speed up error prone and inefficient paper-based processes across their agencies
- 6. 6© 2017 Lexmark. All rights reserved. Seamless integration: Effortless connectivity to core business systems and platforms Agency-wide usability: One solution and experience for all devices, departments and employees Smart process management: Automated classification, verification and compliance checks Capabilities built for government: Industry-specific features built into the MFP to kick-start business processes Smart Document Capture for Government: How it works
- 7. 7© 2017 Lexmark. All rights reserved. Get paper documents into digital formats sooner Drive greater efficiency, speed and accuracy Improve constituent satisfaction Boost security and compliance Smart Document Capture for Government: Why it matters
- 8. Smart Document Capture in action: Application Onboarding 8© 2017 Lexmark. All rights reserved. At the office, an employee scans her information into a Lexmark MFP Laura receives a printout receipt that confirms received documents and lists documents needed for her interview The MFP automatically performs capture, document classification and data extraction Information is then routed to the back office Susan, an Agency Case Manager, receives an email notifying her that Laura’s application is ready for review Laura fills out an application for a government program and takes it, along with supporting documents, into a government field office. 0 0 1 1 0 0 0 1 0 0 1 0 0 1 1 0 1 1 0 1 1 0 0 0
- 9. Smart Document Capture in action: Enhancing constituent engagement with MFP kiosk 9© 2017 Lexmark. All rights reserved. Bill sees the MFP kiosk and walks over to it to check in. Upon prompting, Bill uses the MFP touchscreen to identify himself and select his reason for visiting. The MFP directs Bill to scan in his W2 statement, and he follows the directions on the screen. Bill receives a printed ticket to take to his in- person meeting at another location in the office. Bill visits a local agency office to complete a food stamp public benefit application.
- 10. 10© 2017 Lexmark. All rights reserved. Deep industry expertise Proven success Customizable capabilities to your needs The Lexmark advantage
- 11. Next Steps 11© 2017 Lexmark. All rights reserved.