Life skill - Interpersonal communication skill
- 1. Interpersonal Communication Skill By Dr. I. Uma Maheswari, Principal Peniel Rural College of Education, Vemparali Email id: iuma_Maheswari@yahoo.co.in
- 2. Introduction Communication is the exchange of thoughts, opinions or information using speech, signals or writing. Communication may serve a variety of purposes Interpersonal communication (IPC) is central to our daily routines. Effective communication is an important element of success for every organization, leader, manager, supervisor and employee.
- 3. Meaning of communication The word communication comes from the Latin communicare, which means ‘to make common’ (Weekley 1967) or ‘to share’. The word interpersonal is derived from the prefix inter, meaning ‘between’ and the word person Interpersonal communication (IPC) literally occurs between people. Interpersonal communication is an exchange of information between two or more people. Information is conveyed as words, tone of voice and body language.
- 4. Definition of communication Interpersonal communication is the process by which people exchange information through verbal and non-verbal messages. Interpersonal communication is defined as the process that we use to communicate our ideas, thoughts and feelings to another person
- 5. Elements of communication purpose (why a message is communicated) audience (who is listening to the message) vehicles (the means used to deliver the message) barriers (outside forces that keep an audience from listening)
- 6. Communication Model • An information source, which produces a message • A transmitter, which encodes the message into signals • A channel to which signals are adapted for transmission • A receiver, which decodes the message from the signal and • A destination, where the message arrives.
- 7. Characteristics of Interpersonal communication Clarifies Listens Encourages empathically acknowledges Restates / repeats Relaxes Opens up Establishes eye contact Shows appropriate facial expression
- 8. Forms of communication Verbal Non - Verbal
- 9. Principles of interpersonal communication Interpersonal communication is inescapable Interpersonal communication is irreversible Interpersonal communication is contextual Interpersonal communication involves ethical choices People construct meanings in interpersonal communication
- 10. Principles of interpersonal communication Continuation Meta-communication Interpersonal communication develops and sustains. Interpersonal communication is not a panacea Interpersonal communication effectiveness can be learned Interpersonal communication is complicated
- 11. Advantages of interpersonal communication • Furnish, gather and understand information. • Develop acquaintances and preserve personal relationships. • Influence the stances and conduct of others. • Make decisions and solve problems. • Establish an identity with others. • Satisfies your four needs: physical, practical, social and ego