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- 1. ESW started small in Grande Prairie in 1998 and we grew to include offices in Calgary and Edmonton. We offer diverse services to our clients: Service Desk Procurement Deskside Support Strategic Consulting Network Implementation Project Management Server Implementation Oil and Gas Field Support SharePoint Implementation Cloud Technology Customer Immersion Experience Labs
- 2. Why ESW? You are important – that’s why our benefit program starts on your first day. We offer health, dental, life and long term disability. We also offer training, company sponsored events and a VIP program. ESW doesn’t use words like employee or staff, supervisor or boss– we are Co-Workers and People Leaders--one team with differing responsibilities. We are active and fun, a family-oriented group within the organization and interested in the broader community. ESW Co-workers are engaged; we focus on offering our clients the best care by leveraging technology to our clients’ advantage. ESW is recognized nationally for leading the industry in Cloud technology
- 3. Top 5 Things I Do In My Role at ESW are… 1. I problem solve for clients who are unable to solve issues for themselves. I take issues that they have not been able to solve, run with them, and either solve them myself, or find others who can. I am the face of IT for the clients. 2. I communicate back to clients, who may not be technically knowledgeable, about what is actually happening with their issues and requests, in a manner that they can understand. 3. I am the hands for those other technical staff who need skilled onsite access to remote equipment, but cannot be there themselves. 4. I travel to remote locations where the actual production facilities are, contributing to their success by ensuring that they are able to keep running without having IT issues interrupt their processes, and by ensuring smooth updates and transitions to new technology as is needed. 5. I generate reports and summaries about IT field sites and issues, providing this information to those who need actionable information to make large-scale decisions about the areas I support. “I have spent a decade and a half working at E.S.Williams, and it has consistently proven to be a company that, at heart, wants to do its best, not only for its clients, but also those who work for it. It isn’t a one-way street. Good people, a good philosophy of business, and sincere desire to achieve the best for both employees and clients. It’s pretty hard to get better than that.” - Ted
- 4. We Offer Our Co-Workers Great Diversity In the Evolving IT Industry! Small and medium sized business to enterprise level clients in both urban and rural settings Broad client base to experience: health care, professional services (legal, financial), construction, oil & gas field & HO, construction and more The opportunity to grow professionally as technology evolves
- 5. Top 5 Things I Do In My Role at ESW are… 1 Work with the team to provide proactive support to clients. 2 Gather information and provide options to the client when purchasing new products & services. 3 Get to know clients by providing onsite support. 4 Collaborate with co-workers on projects. 5 Provide a positive experience for clients and co-workers. “ESW is a great place to start off your career. Great place to learn. Great bunch of people who always welcome you with open arms. Great company to work for.” - Jeff
- 6. FIT Is Very Important To You and For ESW We recognize that we spend a lot of time at work, and ESW conducts the following assessments to help ensure that ESW will be a fit for you: Personal Profile Analysis Both you and ESW need to be comfortable as partners, and the PPAs define a person’s working style and how their personal characteristics apply to their work. To support you, we will share the information with you after you start with ESW. Criminal Background Screening and Credit History These and other applicable assessments will be done for ALL positions prior to starting with ESW. This mitigates risk for ESW and our clients. Specific clients may require additional assessments.
- 7. Top 5 Things I Do In My Role at ESW are… 1 Help companies align technology with their business goals 2 Consult with businesses owners on how to leverage cloud technology for their benefit 3 Liaison with leading manufactures such as Microsoft , DELL and HP 4 Collaborate with a great team of Technical and Business Advisors to come up with the best solutions for clients 5 Work with the Business development team on developing business models for emerging technologies. “ ESW is a great a company to work for because of their commitment to delivering services that truly help clients achieve business outcomes” - Shannon
- 8. ESW Corporate Values Developed by Co-workers
- 9. ESW Gives Back Internationally • For every Co-worker we have, we sponsor 1 child in the Watoto program in Uganda • In 10 years our goal is to have 500 sponsored children Locally We also give locally, helping local families through charities such as: • Calgary Urban Project Society (CUPS) • Big Brothers Big Sisters • Women in Need Society (WINS) • Grande Prairie Community Village
- 10. Join Us You have a lot to offer and we have a lot to offer. Learn more about ESW by visiting our website www.eswilliams.com. See ‘Careers’ for all job offerings