COMPANY OVERVIEW
- 1. NetSphere Strategies Our Mission Statement … Growing eCommerce Revenues … Business, Industry, Marketing, Technology Expertise
- 2. WHY US? … we provide answers to the following type of questions …
- 3. Private company incorporated in 2004 near Chicago, IL Focus on eCommerce strategies, tactics, fulfillment, analytics Strategic partnerships – Adobe, eCatalog Services, IBM, RedHat Committed to help lead our client’s eCommerce vision LEADERSHIP - founders have lead Inc . 500 firm multiple times Steve Moen/Partner – Business Strategy & Operations Ryan Enlow/Partner – Professional Services & Deliverables John Dobbins – Sales & Marketing COMPANY OVERVIEW
- 4. STRATEGICALLY we evaluate your “as-is” environment, then put together a roadmap to build out your multi-year eCommerce vision TACTICALLY we have the experienced Team to rollout your eCommerce needs from start to finish CREDIBLE ROI – our eCommerce clients have increased annual revenues by 60% with our leadership; sites generating million$ in sales PRODUCT CORE COMPETENCE – experienced partner to deploy and support a complete solution including Analytics, SEO, Social Media INDUSTRY EXPERTISE – understand the needs of your industry & business GUARANTEED INVESTMENT PROTECTION – our solution scales with you OUR MESSAGE
- 5. PLANNING - a profitable Webstore starts with a Complete Plan ; we integrate all the moving parts - analytics, social and mobile commerce CORE COMPETENCY - WebSphere Commerce experts since 1997 FULLFILLMENT – we’re an extension not a replacement to your staff ACCESSABILITY – 24x7 access to a variety of our skill sets and specialists STABILITY – core eCommerce team together for 4+ years TOP TEN - IBM WebSphere Commerce Business Partner GENERATE PROFITS – boost AOV, conversions, online traffic, revenue OUR ROLE
- 6. Gift Card plug-in Credit Card plug-in Address Validation and Verification plug-in and Shipping Calculation plug-in Flash based conversion tools tailored to client’s products Example – developed an online shoe configurator to allow for “built-to-order” men’s dress shoes linked to the manufacturing process to be shipped within a two week lead-time Partner Plug-ins – ratings & reviews, multi-facet site search, dynamic recommendations, Marketplace SaaS services OUR DIGITAL ASSETS +
- 7. OUR SaaS PRODUCTS Automate the administrative chores of managing online transactions from multiple Marketplaces ( Amazon , Buy , NewEgg , Sears ) to a Merchant’s System Of Record (“SOR”) like Amazon or StoneEdge Inexpensive way to extend the number of online sales channels Proven ROI in months using your own financial metrics Download orders from multiple Marketplaces to SOR ACK orders with tracking number to originating Marketplace Synchronize inventory levels with all connected Marketplaces Automatically resolve SKU length incompatibility issues Utilize the time savings to build your business
- 8. “ The one consistent theme that first comes to mind is the fast response to my questions and how extremely knowledgeable about the WebSphere Commerce platform NetSphere Strategies is. No matter what the problem is, they always fix it. Our initial engagement with NetSphere Strategies in August 2006 set the tone. Our first e-commerce store was completed ahead of schedule and was done right the first time – no lingering problems once it went into production .” Pat VanderHulst - Howard Miller Clock Co . CLIENT TESTIMONIAL
- 9. Challenge Webstore was underperforming; needed marketing and technical expertise to jumpstart revenue growth Solution Four+ year NetSphere Strategies partnership has delivered Benefits Online shoe configurator for JIT-like manufacturing Robust marketing capabilities (target promos , cross/up-sells and client segments ) to boost conversions & wallet share CLIENT SUCCESS STORY Benefits Double-digit growth in … Average order size Overall conversion rate Unique and monthly visitors Triple digit growth in online sales Without NetSphere Strategies, I would be hard pressed to admit we would be as far along with our web sales without their help – Dave Barber
- 10. Fortune 500 Clients Harley Davidson – manufacturer of motorcycles Hitachi – manufacturer of power plant equipment, mainframes Scholastic – publish of children’s books and text books Sears – national retailer of home appliances, tools, apparel T-Mobile – global service provider of wireless services Whirlpool – manufacturer of home appliances ENTERPRISE CLIENTS IBM / Sears stated they had site performance problems and quality source development issues. The NetSphere Strategies Team was brought in to solve these problems – and we did.
- 11. Small-Midsized Companies Allen Edmonds – manufacturer high-end men’s dress shoes Corcraft – provider of retail goods to New York state agencies Fidelitone – provider of value-added logistic solutions Howard Miller – largest manufacturer of clocks in the U.S. MarineMax – largest boating retailer in the U.S. Neo-Image – manufacturer of candles and accessories MIDDLE MARKET CLIENTS Many of our customers have been long standing clients of ours for years. We have earned the right to be a “ Valued Member ” of the Corporate Team for their online business needs.
- 12. We collaborate with our clients about the following Key Performance Indicators (“ KPIs ”) and how they effect their online business. Average Order Value ( personalize content -> specific customer segments ) Unique Monthly Visitors ( affiliates , direct , mobile , PPC , SEO , social media ) Conversion Rates ( reviews , recommendations, multi-faceted site search ) Mobile Transactions ( new sales channel ) Online Revenues ( all of the above tactics ) We package proven conversion rate plug-in services like an online product configurator with Web / Sales Analytics software to track KPIs and use that feedback to turn your Webstore into a PROFIT CENTER . MAKE YOUR WEBSTORE A PROFIT CENTER
- 13. MAXIMIZE YOUR COMMERCE INVESTMENT WITH … OUR VALUE eCommerce expertise - we are not everything to everybody We are recognized as subject matter experts in the eCommerce industry Product knowledge second to none OUR PEOPLE All sales and technical staff are certified for the solutions we support We have the capacity to support many migration and development projects Multiple skills to compliment your staff OUR SERVICES Our e-Commerce engine is based on IBM WebSphere Commerce technology We drive traffic to your Webstore using SEO, social & mobile commerce tactics When a user lands on your site, we use analytics, recommendations and multi-faceted search to increase conversions OUR EXPERTISE Our Service Team has worked with WebSphere Commerce since 1998 We have the staff size to support your 24x7 eCommerce needs Loyal clients have stayed with us for many years – based on the performance and results of the services we deliver
- 14. Business Plan – MUST have a road map to guide your vision Corporate Commitment – set realistic expectations Start Simple – pilot project with limited scope Understand the Technology – gain confidence Add Capabilities – as your business requires it Tailor made – to your business needs You will need help – people, training, tools, experience … NETSPHERE STRATEGIES … “ We can help you achieve your goals” ROADMAP TO SUCCESS …