Loughtec IT Infrastructure & Support
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Loughtec, established in 2006, specializes in IT solutions, emphasizing quality service and customer satisfaction with a highly experienced team. They offer a range of IT services including consultancy, support, and network security, catering to various business needs with partnerships in multiple technology areas. Customer testimonials highlight Loughtec's effectiveness in enhancing business efficiency and cost-effectiveness.
Loughtec IT Infrastructure & Support
- 1. Prepared for:Ciaran Mullin Business Development ManagerCiaran MullinBusiness Development Manager9th August 20119th August 2011
- 2. Our aimSimply to...Offer businesses quality results based IT Solutions
- 3. BackgroundLoughtec was set up in 2006 by Sean McDermott and Cathal Green
- 4. The owners have over 35 years combined Industry Experience
- 5. We at Loughtec are committed to developing long term relationships by providing high quality customer service, client satisfaction and a value for money.
- 6. Loughtec invest in business resources and staff training to ensure constant improvement
- 7. We have alliances / partnerships with Ericom, VMware, DataCore and Certified Infrastructural Skills across all Microsoft PlatformsSome of our customers
- 8. Resources & TeamWe are based in a modern 5,000 sq ft facility in Omagh which gives us a central location in Northern IrelandWe have a highly experienced team of 4 technical Engineers – combining over 88 years industry experience We are fully accredited technicians in Ericom, VMware, DataCore and across all Microsoft Platforms
- 9. Products & ServicesWe offer IT services in a number of variety of ways for our customersWe can provide: - IT Support Services by annual contract or by blocks of SLA hoursIT consultancy for customers where we analyse a customers business needs and match these up with products that fit for purposeWe use all our experience of Software and Hardware for our customers to ensure we deliver the right products to our customersLoughtec help our customers get up to speed with new IT trends like Cloud Computing, Hosted Exchange Email, Off-site backups and advise which ones may suit their particular business model
- 10. What sets us apart!One-stop-shop for a range of IT products Local service provider – you have direct access to owner managers. Owner managers have experience of being the “customer” as wellHighly skilled team – with technical support from our strategic partnersPrompt service, and service where we cut out the jargonServices that offer excellent value for money e.g. Contract/SLA timeCustomer satisfaction guaranteedCost effective technologies e.g. WebConnect V’s Citrix
- 11. Customer storyS. O’Neill & CoServices provided: -Full IT System design and installationService Level AgreementLoughtec’s Server MonitoringRemote Access Solution “WebConnect”Disaster Recovery Plan for businessNetwork Security plan for Internet Access and Email ServicesFor feedback on our service delivery contact: Sinead O’Neill Accountant 028 796 59393“Without effective IT systems we would be left behind. Loughtec’s solution does make such a difference to my business. My employees and I are more efficient, profitable and more content.”Sinead O’NeillChartered AccountantS. O’Neill and Company
- 12. Customer storyFoyle Food GroupServices provided: -Full Remote Access for all 250 employeesService Level AgreementEmail Spam Filtering Software & Email Continuity Disaster Recovery Plan for Server and Workstations Network Security plan for Managed Internet Access and Email ServicesFor feedback on our service delivery contact: John Magennis028 8224 3201“The solution Loughtec implemented was more stable, user-friendly and reliable and it was half the price of the previous solution. Our users need less support and because the systems are easier to use they are more productive.”John MagennissGroup IT ManagerFoyle Food Group
- 13. What are your needs?Questions & Answers
- 14. The next steps …….
- 15. Contact DetailsCiaran MullinLoughtec LtdSkeboy House1 Campsie PlaceOmaghCo. TyroneOffice 028 8225 2445Mobile 078 5051 5781Email: ciaran@loughtec.comWebsite: www.loughtec.com
Editor's Notes
- #3: We work with clients across all sectors of Northern Irelands businesses, Food Industry, Accountancy, Solicitors practises, Government & Public sector, Engineering, Manufacturing, Architects customersWhat we deliver is quality IT solutions. We have a broad IT skill Set that we offer to our customers, meaning that our customers don't need to employ an IT manager, but rather use our services and IT skillset.We will form a partnership with our customers and understand your business so we can deliver for you the correct and cost effective solutions for your business