SlideShare a Scribd company logo
Content:  how to make it work for you Madeleine Sugden Content Manager www.knowhownonprofit.org
What is web content for?  Proof of existence – ‘about us’ Help people do / learn something Encourage action / change behaviour
5 questions Five things to think about to help you make the most out of your content….
1. Audience Who are you talking to? Are you using the right language? How do you know what they want?
 
Eg1 Spinal Research Who is this information for? Audience unclear
 
Eg2 Alzheimer Scotland Written very precisely for particular audience Information presented clearly, not alarmist or patronising.
 
Eg3 Working with Men Online questionnaire to find out opinions on the website from the users
 
Eg4 Friends of the Earth Sharing the results of a previous survey Keeping audience informed of views and changed that will be made Really good content – clearly in touch with audience (eg Pub Ammo)
2. Presentation Are you helping skim reading? Are you writing for the web? Are you giving too much information? How are you using images? Is it accessible? Are you encouraging people to read on?
 
Eg5 Birmingham Settlement Lots of information here Not easy to skim read Simple to improve by adding headings to each section
 
Eg6 British Heart Foundation Really well presented Good, clear headings Short bulleted lists Images to bring to life Written for the audience
 
Eg7 Arthritis Research Campaign Very detailed information of their activities Good to have pie chart but what does it all mean (£1.2m spent on education)? Paragraphs are complicated and long What was the impact on people?
 
Eg8 Break Shows the impact on people Bullet points make it easier to read Could have enhanced further with stories about real people
 
Eg9 WISH Homepage of website Too much text! Confusing image Big story from 2007
 
Eg10 Kids Company Very strong image
3. Medium Content isn’t just printed words Are you using the best format? Are you using audio / video?  Is it interesting / fun?
 
Eg11 Sight Saver Lovely story of Kelvin presented as text Great picture But told from the perspective of Sight Savers What could be added to make it more personal?
 
Eg12 Macmillan Karen telling her own story Quite a long clip but very engaging
 
Eg13 Action for Prisoners’ Families Audio story Do the words introducing Nancy’s story make you want to listen? Have to work to listen to it as the play button is somewhere else on the page You have to work to bring people in and not expect them to work to engage
 
Eg14 World Service Trust Series of podcasts Uses good words and images to draw you in
 
Eg15 Food4Thought British Heart Foundation – healthy eating game Its fun and engaging! Gets the message across without being patronising
 
Eg16 Stuff4Sam Hi Sam messages sent from across the world Fun way of connecting with audience / S4S community
4. Marketing Help people find your site Search engines  Use all channels Integrate on and offline activities
 
Eg17 Google search for depression Search finds no charities in top 10 Mental health charities could take steps to change this (eg pay for keywords, use the word depression more clearly on their sites, include the word in metadata, encourage people to link to them in connection with this word)
 
Eg18 Dogs Trust We’re on Facebook! Keeping supporters connected in ways that work for them
 
Eg19 Action for Children Great online material (images, blog, video) matching strength of print campaign Campaign hard to find though – search for Nicola finds nothing related Big spend on campaign but make sure people can find it online
5. Influence From passive users    to active users    to super active users… Make it easy to interact / take action Influence windows
 
Eg20 Islamic Relief This is what we do - bullet points / case studies At the bottom of the page, click button to donate now Make it easy! People are caring enough to read, help them to take action – don’t make them have to search for next steps.
 
Eg21 RSPB – Bird watch Engaging text explaining why you should get involved It’s fun!
 
Eg22 Breast Cancer Care Excellent connection between content and discussions Saying that we don’t have all the answers – talk to other people / read what they have to say
 
Eg23 Save Darfur Lots of ways to get involved Making it easy to do something
 
Eg24 Plane Stupid People want to engage – don’t apologise for it! Once they have engaged (in this case signed up for newsletter) tell them about other things they can do. Make them feel part of your work
 
Eg25 Oxfam Add a donation included in shop More likely to add donation at this point Oxfam are making it easy
5 questions - PAMMI P resentation A udience M edium M arketing I nfluence
 
Madeleine Sugden Content Manager KnowHow NonProfit www.knowhownonprofit.org

More Related Content

PPTX
Marketing Your Youth Programs
PDF
Yaseed Chaumoo: How enabling the younger generation with User Centered Learni...
PPTX
Early Childhood Technology - What We Currently Know
PDF
Young Cannes Lions_6_2017
PDF
College to Confidence
PDF
Young Cannes Lions_1_2017
PPTX
Living the iDream: Opportunities and Challenges in the Children's App Market ...
Marketing Your Youth Programs
Yaseed Chaumoo: How enabling the younger generation with User Centered Learni...
Early Childhood Technology - What We Currently Know
Young Cannes Lions_6_2017
College to Confidence
Young Cannes Lions_1_2017
Living the iDream: Opportunities and Challenges in the Children's App Market ...

What's hot (19)

PDF
Young Cannes Lions_2_2017
PDF
10 Ways to Modernize Your PTA
PDF
Modernize 2018: Using Empathy to Build Better Products, FullStory
PDF
Young Cannes Lions_1_2017
PPT
15 Strategies To Make Your Organization More Likeable - Likeable U
PPTX
The six lessons i
PPT
The Reading Agency challenge: harnessing the global power of games to win new...
PDF
Ga final presentation joel patrick kiddo
PDF
Young Cannes Lions_5_2017
PPTX
11 things you won't learn in business school
PDF
Social Media Marketing at Startup Saturday Kolkata
PDF
5 Ways To Surprise Your Audience (and keep their attention)
PDF
Webinar with Joseph Jaffe, best-selling author of "Flip the Funnel: How to Us...
PPTX
Parenting
PDF
#FlipMyFunnel San Francisco - Flip the Funnel
PDF
Social Selling Made Easy Magazine Issue 3
PPT
Little known ways to engage your learners
Young Cannes Lions_2_2017
10 Ways to Modernize Your PTA
Modernize 2018: Using Empathy to Build Better Products, FullStory
Young Cannes Lions_1_2017
15 Strategies To Make Your Organization More Likeable - Likeable U
The six lessons i
The Reading Agency challenge: harnessing the global power of games to win new...
Ga final presentation joel patrick kiddo
Young Cannes Lions_5_2017
11 things you won't learn in business school
Social Media Marketing at Startup Saturday Kolkata
5 Ways To Surprise Your Audience (and keep their attention)
Webinar with Joseph Jaffe, best-selling author of "Flip the Funnel: How to Us...
Parenting
#FlipMyFunnel San Francisco - Flip the Funnel
Social Selling Made Easy Magazine Issue 3
Little known ways to engage your learners
Ad

Similar to Making Content Work For You For Slide Show (20)

PPT
Web Content: make it work for you
PDF
Self Determination PEAK PM SESSION
PPTX
Social Media - from sceptic to convert
PPT
Quality In Action - January 2011
PPT
How Age UK uses Facebook
PDF
Essay Writing Level 5
PDF
Where the Rubber Meets the Road: Turn Leadership Communications Goals into Re...
PPTX
Parent engagement 2
 
PPT
Men In Mentoring Toolkit
PPT
5 Easy Steps to Social Media progress for your Non-Profit - Presented to Oakl...
PPTX
Get Noticed Get Hired Webinar
PPTX
Get Noticed Get Hired Webinar
PDF
How Leaders Network, Conor Neill for IESE Business School Alumni
PDF
Voluntary Action LeicesterShire - Social Media Basics
PDF
Camp is Dying - Heroic Measures for a Life Saving Industry
PDF
Group 1 pink and group 3 purple.pptx
PDF
Making up for lost time
PDF
Kent Sayre's Business Launching Worksheet
PDF
Tattooed Baby - The art of telling big stories in small spaces
PDF
Making Up For Lost Time Sept 2021
Web Content: make it work for you
Self Determination PEAK PM SESSION
Social Media - from sceptic to convert
Quality In Action - January 2011
How Age UK uses Facebook
Essay Writing Level 5
Where the Rubber Meets the Road: Turn Leadership Communications Goals into Re...
Parent engagement 2
 
Men In Mentoring Toolkit
5 Easy Steps to Social Media progress for your Non-Profit - Presented to Oakl...
Get Noticed Get Hired Webinar
Get Noticed Get Hired Webinar
How Leaders Network, Conor Neill for IESE Business School Alumni
Voluntary Action LeicesterShire - Social Media Basics
Camp is Dying - Heroic Measures for a Life Saving Industry
Group 1 pink and group 3 purple.pptx
Making up for lost time
Kent Sayre's Business Launching Worksheet
Tattooed Baby - The art of telling big stories in small spaces
Making Up For Lost Time Sept 2021
Ad

More from sounddelivery (20)

PPT
Jonny Benjamin #SMEX16 Lightning Talk
PPTX
Jonny Benjamin Get Vlogging
PPTX
Seaneen Molloy-Vaughan Harness the Power of Blogging
PPTX
Neil wissink Using Photography
PPTX
Simon carter What journalists really want
PDF
Howard lake it's a digital minefield
PDF
How we can bring our stories to life - a guide for charities
PDF
Historic Environment Staff Local Engagement Workshop
PDF
Using Social Media to Amplify Your Stories: Local Engagement Workshop April 2012
PDF
Interactive social media handbook
PPTX
soundtalks: The Power of the Radio 4 Appeal
PPT
soundtalks: The Power of Social Media- The story of the Child's i Foundation
PDF
sounddelivery Training Handbook Autumn 2011
PPT
Using Multimedia Content
PPT
Digital storytelling lasa
PPT
Digital storytelling-lasa
PPTX
sounddelivery social media conference 31.03.11
PDF
Top 7 seo_tips_slides
PPT
Digital storytelling workshop
PPTX
Facebook pages and groups
Jonny Benjamin #SMEX16 Lightning Talk
Jonny Benjamin Get Vlogging
Seaneen Molloy-Vaughan Harness the Power of Blogging
Neil wissink Using Photography
Simon carter What journalists really want
Howard lake it's a digital minefield
How we can bring our stories to life - a guide for charities
Historic Environment Staff Local Engagement Workshop
Using Social Media to Amplify Your Stories: Local Engagement Workshop April 2012
Interactive social media handbook
soundtalks: The Power of the Radio 4 Appeal
soundtalks: The Power of Social Media- The story of the Child's i Foundation
sounddelivery Training Handbook Autumn 2011
Using Multimedia Content
Digital storytelling lasa
Digital storytelling-lasa
sounddelivery social media conference 31.03.11
Top 7 seo_tips_slides
Digital storytelling workshop
Facebook pages and groups

Recently uploaded (20)

PDF
Basic Mud Logging Guide for educational purpose
PDF
Abdominal Access Techniques with Prof. Dr. R K Mishra
PDF
grade 11-chemistry_fetena_net_5883.pdf teacher guide for all student
PDF
Classroom Observation Tools for Teachers
PDF
Module 4: Burden of Disease Tutorial Slides S2 2025
PDF
01-Introduction-to-Information-Management.pdf
PDF
O7-L3 Supply Chain Operations - ICLT Program
PDF
RMMM.pdf make it easy to upload and study
PDF
Insiders guide to clinical Medicine.pdf
PDF
BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH 9 GLOBAL SUCCESS - CẢ NĂM - BÁM SÁT FORM Đ...
PPTX
master seminar digital applications in india
PPTX
GDM (1) (1).pptx small presentation for students
PPTX
Cell Types and Its function , kingdom of life
PDF
O5-L3 Freight Transport Ops (International) V1.pdf
PDF
Physiotherapy_for_Respiratory_and_Cardiac_Problems WEBBER.pdf
PDF
ANTIBIOTICS.pptx.pdf………………… xxxxxxxxxxxxx
PPTX
Cell Structure & Organelles in detailed.
PDF
Anesthesia in Laparoscopic Surgery in India
PPTX
IMMUNITY IMMUNITY refers to protection against infection, and the immune syst...
PDF
Microbial disease of the cardiovascular and lymphatic systems
Basic Mud Logging Guide for educational purpose
Abdominal Access Techniques with Prof. Dr. R K Mishra
grade 11-chemistry_fetena_net_5883.pdf teacher guide for all student
Classroom Observation Tools for Teachers
Module 4: Burden of Disease Tutorial Slides S2 2025
01-Introduction-to-Information-Management.pdf
O7-L3 Supply Chain Operations - ICLT Program
RMMM.pdf make it easy to upload and study
Insiders guide to clinical Medicine.pdf
BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH 9 GLOBAL SUCCESS - CẢ NĂM - BÁM SÁT FORM Đ...
master seminar digital applications in india
GDM (1) (1).pptx small presentation for students
Cell Types and Its function , kingdom of life
O5-L3 Freight Transport Ops (International) V1.pdf
Physiotherapy_for_Respiratory_and_Cardiac_Problems WEBBER.pdf
ANTIBIOTICS.pptx.pdf………………… xxxxxxxxxxxxx
Cell Structure & Organelles in detailed.
Anesthesia in Laparoscopic Surgery in India
IMMUNITY IMMUNITY refers to protection against infection, and the immune syst...
Microbial disease of the cardiovascular and lymphatic systems

Making Content Work For You For Slide Show

  • 1. Content: how to make it work for you Madeleine Sugden Content Manager www.knowhownonprofit.org
  • 2. What is web content for? Proof of existence – ‘about us’ Help people do / learn something Encourage action / change behaviour
  • 3. 5 questions Five things to think about to help you make the most out of your content….
  • 4. 1. Audience Who are you talking to? Are you using the right language? How do you know what they want?
  • 5.  
  • 6. Eg1 Spinal Research Who is this information for? Audience unclear
  • 7.  
  • 8. Eg2 Alzheimer Scotland Written very precisely for particular audience Information presented clearly, not alarmist or patronising.
  • 9.  
  • 10. Eg3 Working with Men Online questionnaire to find out opinions on the website from the users
  • 11.  
  • 12. Eg4 Friends of the Earth Sharing the results of a previous survey Keeping audience informed of views and changed that will be made Really good content – clearly in touch with audience (eg Pub Ammo)
  • 13. 2. Presentation Are you helping skim reading? Are you writing for the web? Are you giving too much information? How are you using images? Is it accessible? Are you encouraging people to read on?
  • 14.  
  • 15. Eg5 Birmingham Settlement Lots of information here Not easy to skim read Simple to improve by adding headings to each section
  • 16.  
  • 17. Eg6 British Heart Foundation Really well presented Good, clear headings Short bulleted lists Images to bring to life Written for the audience
  • 18.  
  • 19. Eg7 Arthritis Research Campaign Very detailed information of their activities Good to have pie chart but what does it all mean (£1.2m spent on education)? Paragraphs are complicated and long What was the impact on people?
  • 20.  
  • 21. Eg8 Break Shows the impact on people Bullet points make it easier to read Could have enhanced further with stories about real people
  • 22.  
  • 23. Eg9 WISH Homepage of website Too much text! Confusing image Big story from 2007
  • 24.  
  • 25. Eg10 Kids Company Very strong image
  • 26. 3. Medium Content isn’t just printed words Are you using the best format? Are you using audio / video? Is it interesting / fun?
  • 27.  
  • 28. Eg11 Sight Saver Lovely story of Kelvin presented as text Great picture But told from the perspective of Sight Savers What could be added to make it more personal?
  • 29.  
  • 30. Eg12 Macmillan Karen telling her own story Quite a long clip but very engaging
  • 31.  
  • 32. Eg13 Action for Prisoners’ Families Audio story Do the words introducing Nancy’s story make you want to listen? Have to work to listen to it as the play button is somewhere else on the page You have to work to bring people in and not expect them to work to engage
  • 33.  
  • 34. Eg14 World Service Trust Series of podcasts Uses good words and images to draw you in
  • 35.  
  • 36. Eg15 Food4Thought British Heart Foundation – healthy eating game Its fun and engaging! Gets the message across without being patronising
  • 37.  
  • 38. Eg16 Stuff4Sam Hi Sam messages sent from across the world Fun way of connecting with audience / S4S community
  • 39. 4. Marketing Help people find your site Search engines Use all channels Integrate on and offline activities
  • 40.  
  • 41. Eg17 Google search for depression Search finds no charities in top 10 Mental health charities could take steps to change this (eg pay for keywords, use the word depression more clearly on their sites, include the word in metadata, encourage people to link to them in connection with this word)
  • 42.  
  • 43. Eg18 Dogs Trust We’re on Facebook! Keeping supporters connected in ways that work for them
  • 44.  
  • 45. Eg19 Action for Children Great online material (images, blog, video) matching strength of print campaign Campaign hard to find though – search for Nicola finds nothing related Big spend on campaign but make sure people can find it online
  • 46. 5. Influence From passive users to active users to super active users… Make it easy to interact / take action Influence windows
  • 47.  
  • 48. Eg20 Islamic Relief This is what we do - bullet points / case studies At the bottom of the page, click button to donate now Make it easy! People are caring enough to read, help them to take action – don’t make them have to search for next steps.
  • 49.  
  • 50. Eg21 RSPB – Bird watch Engaging text explaining why you should get involved It’s fun!
  • 51.  
  • 52. Eg22 Breast Cancer Care Excellent connection between content and discussions Saying that we don’t have all the answers – talk to other people / read what they have to say
  • 53.  
  • 54. Eg23 Save Darfur Lots of ways to get involved Making it easy to do something
  • 55.  
  • 56. Eg24 Plane Stupid People want to engage – don’t apologise for it! Once they have engaged (in this case signed up for newsletter) tell them about other things they can do. Make them feel part of your work
  • 57.  
  • 58. Eg25 Oxfam Add a donation included in shop More likely to add donation at this point Oxfam are making it easy
  • 59. 5 questions - PAMMI P resentation A udience M edium M arketing I nfluence
  • 60.  
  • 61. Madeleine Sugden Content Manager KnowHow NonProfit www.knowhownonprofit.org