Managed desktop and infrastructure
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Managed Desktop and Infrastructure services are offered to relieve strain on internal IT staff. A monthly fee provides remote monitoring, management, updates, security and help desk support for servers, desktops and laptops using a cutting edge RMM platform. This includes alerts, application monitoring, asset tracking, automated problem resolution, and remote control along with reporting, smart policies, backup, patching and network analysis tools. Contact information is provided to learn more.
Managed desktop and infrastructure
- 1. Managed Desktop and Infrastructure Today, IT departments are strained. Internal IT staff is generally tied up working on user requests and low- level system maintenance, hit by wave after wave of patches and upgrades critical to keeping systems current and secure. They have too much to do, too few resources, and pressure from management to do more with less. Using our cutting edge hosted Remote Monitoring and Management (RMM) platform. Blink Support staff will monitor, manage, update, secure and provide end user help desk services to all your IT environment from backend servers to desktops and laptops, all for a fixed monthly fee per device. Real-time & Historical Reporting— Blink Proactive Monitoring Included Services and Management Services Reports enable you to generate reports for all collected network data. Any report can instantly be printed, emailed, and saved. You can drill down into Alerts and Notifications— State-of-the-art, remote monitoring specific time periods or events or change chart type with a system provides us with advanced notice about problems with single click – a feature that is particularly useful when your network environment before they can affect your business. troubleshooting issues. Application Monitoring—Our Application Monitoring provides in- Smart Policies— Leveraging Blink RMM's device profiling depth visibility of running processes and performance counters for intelligence, it recommends monitors and data gathering mission-critical applications, network services, and web intervals for all devices discovered in your network. Smart applications. Policies encompass devices, monitors, alerts and scheduled task, so any configuration changes occur from one central location. This intuitive design saves you time and dramatically Asset Tracking and Management—We scan your network and improves ease of use. produce a list of your hardware and software, keeping track of what you have and notifying us if something changes - essential Router Configuration Backup— Automatically backup for future planning. configuration files for routers and switches. Configuration backups can be scheduled to run as needed and are stored in Automated Service Healing —Our solution can our database where they can be viewed and compared all in automatically take actions to restore services when a the same interface. In addition you can be immediately alerted when any configuration has been changed. failure occurs, including restarting applications and windows services, or rebooting servers allowing our Patch Management— Allows our engineers to automatically engineers to focus more time on critical issues. manage and control critical Windows updates to ensure that your devices are protected with the latest security patches Helpdesk Services—Our Help Desk services staff responds to and updates. client inquiries and issues related to day-to-day IT functions. Network Traffic Flow Analysis— Network Traffic Analysis Remote Device Control —Remote Control provides fast and provides unparalleled visibility into traffic network patterns and usage to determine how traffic impacts the overall health easy anytime, anywhere access to the device's in your customer of the network through real-time packet capture. To learn more about what Blink can do for your business, Call us today on +962 6 4000101 or visit www.blink.jo