CAREER OPPORTUNITIES IN
INFORMATION
TECHNOLOGY
WITHIN THE HEALTHCARE FIELD
BY: KIMBERLY M. MORRELL
ROSWELL PARK CANCER INSTITUTE
(BUFFALO, NY)
CYBERSECURITY ANALYST
• Technical Skills required for this job are certifications in CISSP (Certified Information Systems Security Professional),
CCSP (Certified Cloud Security Professional), SSCP (Systems Security Certified Practitioner), CEH (Certified Ethical
Hacker), GIAC (Global Information Assurance Certification), CISM (Certified Information Security Manager), or CISA
(Certified Information Systems Auditor). Bachelor’s degree in Computer Science, Information Systems or a related
field and the equivalent of four (4) years of full-time experience in information security related hardware, software,
processes, including threat intelligence and cybersecurity procedures, systems administration of Microsoft Windows,
Unix and/or mainframe technologies. Also, experience in Security Information Management, Network Security
Monitoring and Platform Management, Network and Host-based Security Control Management, Perimeter Protection
Management, Advanced Security Threat Monitoring and Analysis, Advanced experience in troubleshooting
Networking Security Events; or combination of education and experience.
• Soft Skills required for this job are excellent communications and presentation skills.
• Salary range for this position $70,000 - $71,959
UNIVERA HEALTHCARE
(BUFFALO, NY)
DATABASE ADMINISTRATOR I - ORACLE
• Technical Skills required for this job are Candidate must be proficient in Oracle database administration, Teradata
experience a plus. Bachelor's degree in Computer Science, Information Technology or relevant field (or four additional
years related work experience in lieu of bachelors). Basic knowledge of specified database tools, methodologies, and
configuration. Basic knowledge of hierarchical and relational database management systems administration. Basic
knowledge of structured systems analysis and design with special emphasis in systems administration, project
management, user relations, data integrity and data gathering techniques.
• Soft Skills required for this job are participating in rotating on-call support schedule. Consistently demonstrates high
standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values and adhering to the Corporate
Code of Conduct. Maintains high regard for member privacy in accordance with the corporate privacy policies and
procedures. Regular and reliable attendance is expected and required. Performs other duties as assigned by
management. Excellent written and oral communication skills. Requires basic knowledge of relevant operating system.
Must be able to work independently. Works well with others and participates in meetings/events. Must demonstrate a
desire for continued growth and skill development.
• Salary range for this position $68,480 - $73,277
ROSWELL PARK CANCER INSTITUTE
(BUFFALO, NY)
NETWORK SYSTEM SPECIALIST I
• Technical Skills required are must have a Master’s degree and the equivalent of two (2) years of full-time experience in computer
system hardware, operating systems and software, enterprise networking or computer systems security as it relates to
technology used at the Institute; or a Bachelor’s degree and the equivalent of two (2) years of full-time experience as a Network
Technician at Roswell Park Cancer Institute; or a Bachelor’s degree and the equivalent of four (4) of full-time experience in
computer system hardware, operating systems and software, enterprise networking or computer systems security as it relates to
technology used at the Institute. The preferred candidate will have either two (2) years of storage area network experience and
two (2) years deploying and managing a VMware based infrastructure; or two (2) years deploying and managing a mix of
Microsoft Server Operating Systems running Microsoft Active Directory, Microsoft DHCP Server, Microsoft Exchange Server,
Microsoft File and Storage Services, Microsoft SQL Server, Microsoft Windows Server Update Services,
Microsoft Sharepoint Server, Atlassian JIRA Server, Atlassian, Confluence Server, LSOFTListServ Server, Symantec Endpoint
Protection.
• Soft Skills required are maintains established departmental procedures and policies, objectives, quality assurance programs,
safety and compliance standards, enhances professional growth and development by participating in educational programs,
reading current literature and participating in in-service meetings and workshops, prepares written documentation as required
by the profession and the division.
• Salary range for this position $35,472 - $79,040
CMI MEDIA, LLC
(PENNSAUKEN, NJ)
ASSOCIATE SEO ANALYST
• Technical Skills required PC proficiency and solid working knowledge of MS Office particularly Excel, basic knowledge of pivot tables and V-
Lookups. Knowledge of Web Analytics software, such as Omniture, WebTrends, Google Analytics and SEO Tools such as MOZ, Majestic SEO,
BrightEdge, Spyfu and others. Healthcare/Pharmaceutical background a plus. Bachelors Degree or equivalent, preferably in marketing,
business or any quantitative or analytical related fields. 0+ years of SEO experience. Be familiar with social listening and how it can help drive
content strategy. Execute SEO audits, finding opportunities to improve organic visibility. Develop skillset across Technical SEO, content
optimization and link building. Execute link building and outreach campaigns on behalf of the client. Assist in creating monthly reporting and
analysis, delivered to clients. Leverage your expertise in technical SEO to ensure client websites are created and maintained properly. Ability
to perform keyword research, write optimized HTML tags, provide recommendations on internal linking, content promotion, content creation
and implementation of schema mark up. Analyze performance data and implement optimizations to increase ROI of campaigns. Experience
with analytics tools such as Google Analytics, WebTrends and Omniture.
• Soft Skills required Work alongside client department leads to create thought leadership pieces related to changes in the market. Stay up to
date on the latest changes in the market, altering client recommendations to keep them ahead of the curve. Help clients bridge the gap
between SEO, social media and PR. Develop a deep understanding of the pharmaceutical market and how search plays a role in the decision
making process. Mentor and teach junior team members a best practice approach to SEO. Support SEO team members, executing
deliverables within creative timelines. Support senior team members in project management efforts. Stay abreast of new tools, trends and
best practices in search marketplace through research and/or industry events and conferences.
• Salary range for this position $41,000 - $50,000
COMMUNITY OPTIONS, INC.
(PRINCETON, NJ)
SOCIAL MEDIA COORDINATOR
• Technical Skills required Bachelor’s Degree in Marketing, PR, Business, Journalism, or equivalent combination of
education and experience. 2-3 years relevant social media experience. In-depth knowledge and understanding of
leading social media platforms and their respective participants (Facebook, YouTube, Twitter, Instagram, Google+,
Pinterest, Snapchat) including paid support. Proficient in Microsoft Word, Excel and PowerPoint (graphic design skills
is a plus).
• Soft Skills required ability to connect, build and maintain relationships, and stimulate discussion. Excel in effectively
communicating information and ideas in written and verbal format. Existing contacts within the online media
industry is a plus. Ability to keep calm in a fast-paced environment. Excellent verbal and written communication,
organizational and problem-solving skills while maintaining accuracy. Ability to work on multiple projects
simultaneously and prioritize workload within a fast paced environment to meet deadlines.
• Salary range for this position $24,782 - $49,431
CATHOLIC HEALTH SYSTEMS
(BUFFALO, NY)
HELP DESK ANALYST I
• Technical Skills required basic understanding of PC hardware/software, general knowledge of broadband or network
connectivity and electronic health records. Will provide technical assistance to resolve issues related to computer
hardware and software, including printing and operating systems. Will interact with end users to diagnose problems
and implement solutions, thoroughly document IT problems using Remedy, escalates issues when needed, and
supports systems security and standards. High school education or equivalent required. 3- 6 months of technical
customer service experience, or equivalent combination of experience and college level education.
• Soft Skills required must have good customer service and teamwork skills, a positive attitude, good judgment,
technical and analytical aptitude, and be dependable and respectable. Work with other helpdesk members to ensure
adequate coverage is provided.
• Salary range for this position $30,284 - $55,338
BLUECROSS BLUESHIELD OF WNY
(BUFFALO, NY)
QUALITY ASSURANCE TESTER I
• Technical Skills required Bachelors Degree preferred or in addition to Associates degree, requires a minimum 1-2 years
relevant work experience in Software Development, Quality Assurance and Testing, with Facets/healthcare domain
knowledge (Claims, Group, Membership, UM) preferred. Knowledge of Group sales/renewal related activities also
preferred. Basic proficiency in MS Office products Demonstrated understanding of QA testing tools such as Application
Lifecycle Management (ALM), HP Unified Functional Testing (UFT), WinSQL preferred Basic SQL skills preferred. Familiarity
with software development life cycle preferred.
• Soft Skills required must be able to work in an office environment Manual Dexterity Req: Eye-hand coordination and manual
dexterity sufficient to effectively use a computer with all its components for prolonged periods of time and for the majority
of required tasks Manual Dexterity Req: Eye-hand coordination and manual dexterity sufficient to effectively utilize various
office equipment (phone, computer, fax machine, printer, copier, filing cabinet, etc) Physical Effort: Minimum; typical of
most office work. Mostly sedentary work. Vision Req: Close vision (clear vision at 20 inches or less). Excellent time
management skills Excellent Organizational skills and attention to detail Excellent verbal and written communication skills
Must be able to work in a fast-paced environment with daily work processing deadlines Demonstrated customer service
orientation.
• Salary range for this position $28,921 - $77,584
WHAT I'VE LEARNED FROM THIS ASSIGNMENT
• I've learned that MIS professionals help firms realize maximum benefit from investment in personnel, equipment,
and business processes. Businesses use information systems at all levels of operation to collect, process, and store
data. Management aggregates and disseminates this data in the form of information needed to carry out the daily
operations of business. Everyone who works in business, from someone who pays the bills to the person who makes
employment decisions, uses information systems. MIS professionals design, implement, and use business
information systems in innovative ways to increase the effectiveness and efficiency of your company.are able to play
a key role in areas such as information security, integration, and exchange. MIS professionals focus on data analysis,
teamwork, leadership, project management, customer service, and underlying business theories.

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Management Information Systems Project 1

  • 1. CAREER OPPORTUNITIES IN INFORMATION TECHNOLOGY WITHIN THE HEALTHCARE FIELD BY: KIMBERLY M. MORRELL
  • 2. ROSWELL PARK CANCER INSTITUTE (BUFFALO, NY) CYBERSECURITY ANALYST • Technical Skills required for this job are certifications in CISSP (Certified Information Systems Security Professional), CCSP (Certified Cloud Security Professional), SSCP (Systems Security Certified Practitioner), CEH (Certified Ethical Hacker), GIAC (Global Information Assurance Certification), CISM (Certified Information Security Manager), or CISA (Certified Information Systems Auditor). Bachelor’s degree in Computer Science, Information Systems or a related field and the equivalent of four (4) years of full-time experience in information security related hardware, software, processes, including threat intelligence and cybersecurity procedures, systems administration of Microsoft Windows, Unix and/or mainframe technologies. Also, experience in Security Information Management, Network Security Monitoring and Platform Management, Network and Host-based Security Control Management, Perimeter Protection Management, Advanced Security Threat Monitoring and Analysis, Advanced experience in troubleshooting Networking Security Events; or combination of education and experience. • Soft Skills required for this job are excellent communications and presentation skills. • Salary range for this position $70,000 - $71,959
  • 3. UNIVERA HEALTHCARE (BUFFALO, NY) DATABASE ADMINISTRATOR I - ORACLE • Technical Skills required for this job are Candidate must be proficient in Oracle database administration, Teradata experience a plus. Bachelor's degree in Computer Science, Information Technology or relevant field (or four additional years related work experience in lieu of bachelors). Basic knowledge of specified database tools, methodologies, and configuration. Basic knowledge of hierarchical and relational database management systems administration. Basic knowledge of structured systems analysis and design with special emphasis in systems administration, project management, user relations, data integrity and data gathering techniques. • Soft Skills required for this job are participating in rotating on-call support schedule. Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values and adhering to the Corporate Code of Conduct. Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. Regular and reliable attendance is expected and required. Performs other duties as assigned by management. Excellent written and oral communication skills. Requires basic knowledge of relevant operating system. Must be able to work independently. Works well with others and participates in meetings/events. Must demonstrate a desire for continued growth and skill development. • Salary range for this position $68,480 - $73,277
  • 4. ROSWELL PARK CANCER INSTITUTE (BUFFALO, NY) NETWORK SYSTEM SPECIALIST I • Technical Skills required are must have a Master’s degree and the equivalent of two (2) years of full-time experience in computer system hardware, operating systems and software, enterprise networking or computer systems security as it relates to technology used at the Institute; or a Bachelor’s degree and the equivalent of two (2) years of full-time experience as a Network Technician at Roswell Park Cancer Institute; or a Bachelor’s degree and the equivalent of four (4) of full-time experience in computer system hardware, operating systems and software, enterprise networking or computer systems security as it relates to technology used at the Institute. The preferred candidate will have either two (2) years of storage area network experience and two (2) years deploying and managing a VMware based infrastructure; or two (2) years deploying and managing a mix of Microsoft Server Operating Systems running Microsoft Active Directory, Microsoft DHCP Server, Microsoft Exchange Server, Microsoft File and Storage Services, Microsoft SQL Server, Microsoft Windows Server Update Services, Microsoft Sharepoint Server, Atlassian JIRA Server, Atlassian, Confluence Server, LSOFTListServ Server, Symantec Endpoint Protection. • Soft Skills required are maintains established departmental procedures and policies, objectives, quality assurance programs, safety and compliance standards, enhances professional growth and development by participating in educational programs, reading current literature and participating in in-service meetings and workshops, prepares written documentation as required by the profession and the division. • Salary range for this position $35,472 - $79,040
  • 5. CMI MEDIA, LLC (PENNSAUKEN, NJ) ASSOCIATE SEO ANALYST • Technical Skills required PC proficiency and solid working knowledge of MS Office particularly Excel, basic knowledge of pivot tables and V- Lookups. Knowledge of Web Analytics software, such as Omniture, WebTrends, Google Analytics and SEO Tools such as MOZ, Majestic SEO, BrightEdge, Spyfu and others. Healthcare/Pharmaceutical background a plus. Bachelors Degree or equivalent, preferably in marketing, business or any quantitative or analytical related fields. 0+ years of SEO experience. Be familiar with social listening and how it can help drive content strategy. Execute SEO audits, finding opportunities to improve organic visibility. Develop skillset across Technical SEO, content optimization and link building. Execute link building and outreach campaigns on behalf of the client. Assist in creating monthly reporting and analysis, delivered to clients. Leverage your expertise in technical SEO to ensure client websites are created and maintained properly. Ability to perform keyword research, write optimized HTML tags, provide recommendations on internal linking, content promotion, content creation and implementation of schema mark up. Analyze performance data and implement optimizations to increase ROI of campaigns. Experience with analytics tools such as Google Analytics, WebTrends and Omniture. • Soft Skills required Work alongside client department leads to create thought leadership pieces related to changes in the market. Stay up to date on the latest changes in the market, altering client recommendations to keep them ahead of the curve. Help clients bridge the gap between SEO, social media and PR. Develop a deep understanding of the pharmaceutical market and how search plays a role in the decision making process. Mentor and teach junior team members a best practice approach to SEO. Support SEO team members, executing deliverables within creative timelines. Support senior team members in project management efforts. Stay abreast of new tools, trends and best practices in search marketplace through research and/or industry events and conferences. • Salary range for this position $41,000 - $50,000
  • 6. COMMUNITY OPTIONS, INC. (PRINCETON, NJ) SOCIAL MEDIA COORDINATOR • Technical Skills required Bachelor’s Degree in Marketing, PR, Business, Journalism, or equivalent combination of education and experience. 2-3 years relevant social media experience. In-depth knowledge and understanding of leading social media platforms and their respective participants (Facebook, YouTube, Twitter, Instagram, Google+, Pinterest, Snapchat) including paid support. Proficient in Microsoft Word, Excel and PowerPoint (graphic design skills is a plus). • Soft Skills required ability to connect, build and maintain relationships, and stimulate discussion. Excel in effectively communicating information and ideas in written and verbal format. Existing contacts within the online media industry is a plus. Ability to keep calm in a fast-paced environment. Excellent verbal and written communication, organizational and problem-solving skills while maintaining accuracy. Ability to work on multiple projects simultaneously and prioritize workload within a fast paced environment to meet deadlines. • Salary range for this position $24,782 - $49,431
  • 7. CATHOLIC HEALTH SYSTEMS (BUFFALO, NY) HELP DESK ANALYST I • Technical Skills required basic understanding of PC hardware/software, general knowledge of broadband or network connectivity and electronic health records. Will provide technical assistance to resolve issues related to computer hardware and software, including printing and operating systems. Will interact with end users to diagnose problems and implement solutions, thoroughly document IT problems using Remedy, escalates issues when needed, and supports systems security and standards. High school education or equivalent required. 3- 6 months of technical customer service experience, or equivalent combination of experience and college level education. • Soft Skills required must have good customer service and teamwork skills, a positive attitude, good judgment, technical and analytical aptitude, and be dependable and respectable. Work with other helpdesk members to ensure adequate coverage is provided. • Salary range for this position $30,284 - $55,338
  • 8. BLUECROSS BLUESHIELD OF WNY (BUFFALO, NY) QUALITY ASSURANCE TESTER I • Technical Skills required Bachelors Degree preferred or in addition to Associates degree, requires a minimum 1-2 years relevant work experience in Software Development, Quality Assurance and Testing, with Facets/healthcare domain knowledge (Claims, Group, Membership, UM) preferred. Knowledge of Group sales/renewal related activities also preferred. Basic proficiency in MS Office products Demonstrated understanding of QA testing tools such as Application Lifecycle Management (ALM), HP Unified Functional Testing (UFT), WinSQL preferred Basic SQL skills preferred. Familiarity with software development life cycle preferred. • Soft Skills required must be able to work in an office environment Manual Dexterity Req: Eye-hand coordination and manual dexterity sufficient to effectively use a computer with all its components for prolonged periods of time and for the majority of required tasks Manual Dexterity Req: Eye-hand coordination and manual dexterity sufficient to effectively utilize various office equipment (phone, computer, fax machine, printer, copier, filing cabinet, etc) Physical Effort: Minimum; typical of most office work. Mostly sedentary work. Vision Req: Close vision (clear vision at 20 inches or less). Excellent time management skills Excellent Organizational skills and attention to detail Excellent verbal and written communication skills Must be able to work in a fast-paced environment with daily work processing deadlines Demonstrated customer service orientation. • Salary range for this position $28,921 - $77,584
  • 9. WHAT I'VE LEARNED FROM THIS ASSIGNMENT • I've learned that MIS professionals help firms realize maximum benefit from investment in personnel, equipment, and business processes. Businesses use information systems at all levels of operation to collect, process, and store data. Management aggregates and disseminates this data in the form of information needed to carry out the daily operations of business. Everyone who works in business, from someone who pays the bills to the person who makes employment decisions, uses information systems. MIS professionals design, implement, and use business information systems in innovative ways to increase the effectiveness and efficiency of your company.are able to play a key role in areas such as information security, integration, and exchange. MIS professionals focus on data analysis, teamwork, leadership, project management, customer service, and underlying business theories.