Managers and Communications in Education
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Communication involves the transfer and understanding of meaning between individuals or groups. There are four key functions of communication: control, which allows managers to direct employees' work; motivation, to encourage better performance; emotional expression, as communication provides a way for social interaction and expression; and information, as individuals and groups need information to make decisions and do their work.
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Managers and Communications in Education
- 2. What Is Communication? • Communication ➢The transfer and understanding of meaning. ❖ Transfer means the message was received in a form that can be interpreted by the receiver. ❖ Understanding the message is not the same as the receiver agreeing with the message. ➢Interpersonal Communication ❖ Communication between two or more people ➢Organizational Communication ❖ All the patterns, network, and systems of communications within an organization
- 3. Four Functions of Communication Functions of Communication Control Motivation Emotional Expression Information
- 4. FUNCTIONS OF COMMUNICATION (CONT’D) • Emotional Expression ➢ Social interaction in the form of work group communications provides a way for employees to express themselves. • Information ➢ Individuals and work groups need information to make decisions or to do their work.