Presentation of o.b
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The document outlines the four major functions of communication: control, motivation, emotional expression, and information. It explains how communication regulates behavior, promotes motivation through feedback and goal-setting, facilitates emotional expression among employees, and aids in decision-making by providing necessary information. Each function is considered equally important for effective communication in an organizational context.
Presentation of o.b
- 4. Exchange the information to one person another person is called a communication
- 5. FUNCTION Of COMMUNICATION Communication’s Four Major Functions Control Motivation Emotional expression Information
- 6. Control Communication controls member behavior in several ways. Employees are required to follow authority hierarchies and formal guidelines. Informal communication also controls behavior.
- 7. When work groups tease or harass a member who produces too much,they are informal communicating with, and controlling, the member’s behavior.
- 8. Motivation. Communication promote motivation by clarifying for employees what is to be done, how well they are doing and what can be done to improve performance. The formation of specific goals, feedback on progress toward the goals, and reinforcement of desired behavior all stimulate motivation and require communication.
- 9. Emotional expression. Many employees, their work group is a primary source for social interaction. Communication within the group is a fundamental mechanism by which members show the their frustrations and feelings of satisfaction.
- 10. Communication provides a way for expression of emotions and fulfillment of social needs.
- 11. Information. The final function that communication performs is related to its role in facilitating decision making. It provides the needed information. None of these four functions should be seen as more important than the others.