Managing Competing
Agendas
in Learning Space Design
Next Generation Learning Spaces Conference
February 25, 2015 • Nashville, TN
John A. McArthur, Ph.D.
James L. Knight School of Communication
Queens University of Charlotte
Guiding Questions
• A space is always communicating with its
users. Should a space tell users how to
behave, reveal the design for its
experience, or invite users to participate?
• Next generation learning spaces should
be designed to promote learning
experiences. What principles guide the
development of user-centered spaces of
learning?
• Making spaces flexible seems efficient, but
are multi-use or multi-audience spaces
more likely to be beneficial for everyone
or functional for no one?
JAMcArthur.com
@ JAMcArthur #LearningSpaces
Guiding Questions
• A space is always communicating with its
users. Should a space tell users how to
behave, reveal the design for its
experience, or invite users to participate?
• Next generation learning spaces should
be designed to promote learning
experiences. What principles guide the
development of user-centered spaces of
learning?
• Making spaces flexible seems efficient, but
are multi-use or multi-audience spaces
more likely to be beneficial for everyone
or functional for no one?
JAMcArthur.com
@ JAMcArthur #LearningSpaces
Human-Centered Systems
References
• Human-centered Systems as defined in Cooley, M. (2000). Human-centered systems. In
R. Jacobson. Information Design. Boston, MA: MIT Press.
• Applied to Learning Space Design in McArthur, J. (2011). Practical lessons from user-
experience design for spaces of learning. American Clearinghouse on Educational
Facilities Journal, 2(1), 65-76.
• Purpose
• Ownership
• Coherence
• Malleability
• Engagement
• Responsiveness
• Inclusiveness
• Panoramic
• Transcendence
JAMcArthur.com
@ JAMcArthur #LearningSpaces
Purpose
The space should be designed
with learning (not teaching) in
mind.
Some examples:
• Considering pedagogy-
based assessment in the
design phase of the
building.
• Embedding pedagogy in
the design and furnishings
• Drive learning space
design according to
purpose.
• Developing a “portfolio of
learning spaces” for varied
purposes
JAMcArthur.com
@ JAMcArthur #LearningSpaces
Ownership
The design phase should integrate
the views of students, faculty,
facilities mangers, tech support;
and/or the building should offer
access opportunities for each of
these parties when needed and
often.
Some examples:
• Forming user-councils to
address practices in the
space.
• Allowing access to both
formal and informal spaces
for all users at regular,
predictable times.
JAMcArthur.com
@ JAMcArthur #LearningSpaces
Coherence
The space should managed by a
team of representatives, selected
from each of its user constituencies,
who are responsible for relaying
information about the space to its
users.
Some examples:
• Empowering user-councils
to address changes in the
space.
• Creating routes and
channels for information
delivery within and about
the space.
• Developing a culture of
users (a flexible space
should be frequently
modified).
JAMcArthur.com
@ JAMcArthur #LearningSpaces
Malleability
The space should be modifiable to
meet the needs of its variety of
users.
Some examples:
• Investing in flexible
furniture and technology
• Guaranteeing ubiquitous
wireless access to the
Internet
• Designing convertible
spaces which can
expand/contract to serve
different sized groups
JAMcArthur.com
@ JAMcArthur #LearningSpaces
Engagement
The space should have areas
devoted solely devoted to
experimentation and innovation
Some examples:
• Designating areas for
individual and group work
• Providing materials to
encourage creativity
(whiteboards and writing
surfaces, post-it notes,
software, haptic or
interactive displays,
augmented reality)
JAMcArthur.com
@ JAMcArthur #LearningSpaces
Responsiveness
The space should include in-house
tech support and necessary student
services.
Some examples:
• Locating information and
technology support and
students service in
dedicated spaces within the
building.
• Delineating on-site contacts
for each learning space.
• Offering real-time
connectivity and rapid
response to user requests.
JAMcArthur.com
@ JAMcArthur #LearningSpaces
JAMcArthur.com
@ JAMcArthur #LearningSpaces
Inclusiveness
The space should be comfortable,
aesthetically pleasing, and inviting.
Some examples:
• Assessing color, lighting,
temperature, and aroma
within a space.
• Planning for acoustic
concerns.
• Developing appropriate
levels of comfortability in a
space: interpersonal
distance and ergonomics.
Panoramic
The space should fit into the overall
model of campus architecture. It
should allow pass-throughs to and
from other functional areas.
Some examples:
• Balancing a common
elements of university
facility design with purpose-
driven space.
• Connecting to the place-
based heritage of the
institution.
• Demonstrating quality
wayfinding practices.
JAMcArthur.com
@ JAMcArthur #LearningSpaces
Transcendence
The space should be designed to
facilitate interaction between
faculty & students and among
various disciplines.
Some examples:
• Locating offices near formal
learning spaces
• Assigning diverse disciplines
to the same spaces
• Creating informal learning
spaces close to the formal
ones (cafes, corridors, etc.)
• Arranging nodes, anchors,
bottlenecks, meeting points,
intersections
• Considering sociopetal and
sociofugal arrangements for
impact
JAMcArthur.com
@ JAMcArthur #LearningSpaces
Guiding Questions
• A space is always communicating with its
users. Should a space tell users how to
behave, reveal the design for its
experience, or invite users to participate?
• Next generation learning spaces should
be designed to promote learning
experiences. What principles guide the
development of user-centered spaces of
learning?
• Making spaces flexible seems efficient, but
are multi-use or multi-audience spaces
more likely to be beneficial for everyone
or functional for no one?
JAMcArthur.com
@ JAMcArthur #LearningSpaces
Managing Competing
Agendas
in Learning Space Design
Next Generation Learning Spaces Conference
February 25, 2015 • Nashville, TN
John A. McArthur, Ph.D.
mcarthurj@queens.edu
@JAMcArthur
JAMcArthur.com
@ JAMcArthur #LearningSpaces

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Managing Competing Agendas in Learning Space Design

  • 1. Managing Competing Agendas in Learning Space Design Next Generation Learning Spaces Conference February 25, 2015 • Nashville, TN John A. McArthur, Ph.D. James L. Knight School of Communication Queens University of Charlotte
  • 2. Guiding Questions • A space is always communicating with its users. Should a space tell users how to behave, reveal the design for its experience, or invite users to participate? • Next generation learning spaces should be designed to promote learning experiences. What principles guide the development of user-centered spaces of learning? • Making spaces flexible seems efficient, but are multi-use or multi-audience spaces more likely to be beneficial for everyone or functional for no one? JAMcArthur.com @ JAMcArthur #LearningSpaces
  • 3. Guiding Questions • A space is always communicating with its users. Should a space tell users how to behave, reveal the design for its experience, or invite users to participate? • Next generation learning spaces should be designed to promote learning experiences. What principles guide the development of user-centered spaces of learning? • Making spaces flexible seems efficient, but are multi-use or multi-audience spaces more likely to be beneficial for everyone or functional for no one? JAMcArthur.com @ JAMcArthur #LearningSpaces
  • 4. Human-Centered Systems References • Human-centered Systems as defined in Cooley, M. (2000). Human-centered systems. In R. Jacobson. Information Design. Boston, MA: MIT Press. • Applied to Learning Space Design in McArthur, J. (2011). Practical lessons from user- experience design for spaces of learning. American Clearinghouse on Educational Facilities Journal, 2(1), 65-76. • Purpose • Ownership • Coherence • Malleability • Engagement • Responsiveness • Inclusiveness • Panoramic • Transcendence JAMcArthur.com @ JAMcArthur #LearningSpaces
  • 5. Purpose The space should be designed with learning (not teaching) in mind. Some examples: • Considering pedagogy- based assessment in the design phase of the building. • Embedding pedagogy in the design and furnishings • Drive learning space design according to purpose. • Developing a “portfolio of learning spaces” for varied purposes JAMcArthur.com @ JAMcArthur #LearningSpaces
  • 6. Ownership The design phase should integrate the views of students, faculty, facilities mangers, tech support; and/or the building should offer access opportunities for each of these parties when needed and often. Some examples: • Forming user-councils to address practices in the space. • Allowing access to both formal and informal spaces for all users at regular, predictable times. JAMcArthur.com @ JAMcArthur #LearningSpaces
  • 7. Coherence The space should managed by a team of representatives, selected from each of its user constituencies, who are responsible for relaying information about the space to its users. Some examples: • Empowering user-councils to address changes in the space. • Creating routes and channels for information delivery within and about the space. • Developing a culture of users (a flexible space should be frequently modified). JAMcArthur.com @ JAMcArthur #LearningSpaces
  • 8. Malleability The space should be modifiable to meet the needs of its variety of users. Some examples: • Investing in flexible furniture and technology • Guaranteeing ubiquitous wireless access to the Internet • Designing convertible spaces which can expand/contract to serve different sized groups JAMcArthur.com @ JAMcArthur #LearningSpaces
  • 9. Engagement The space should have areas devoted solely devoted to experimentation and innovation Some examples: • Designating areas for individual and group work • Providing materials to encourage creativity (whiteboards and writing surfaces, post-it notes, software, haptic or interactive displays, augmented reality) JAMcArthur.com @ JAMcArthur #LearningSpaces
  • 10. Responsiveness The space should include in-house tech support and necessary student services. Some examples: • Locating information and technology support and students service in dedicated spaces within the building. • Delineating on-site contacts for each learning space. • Offering real-time connectivity and rapid response to user requests. JAMcArthur.com @ JAMcArthur #LearningSpaces
  • 11. JAMcArthur.com @ JAMcArthur #LearningSpaces Inclusiveness The space should be comfortable, aesthetically pleasing, and inviting. Some examples: • Assessing color, lighting, temperature, and aroma within a space. • Planning for acoustic concerns. • Developing appropriate levels of comfortability in a space: interpersonal distance and ergonomics.
  • 12. Panoramic The space should fit into the overall model of campus architecture. It should allow pass-throughs to and from other functional areas. Some examples: • Balancing a common elements of university facility design with purpose- driven space. • Connecting to the place- based heritage of the institution. • Demonstrating quality wayfinding practices. JAMcArthur.com @ JAMcArthur #LearningSpaces
  • 13. Transcendence The space should be designed to facilitate interaction between faculty & students and among various disciplines. Some examples: • Locating offices near formal learning spaces • Assigning diverse disciplines to the same spaces • Creating informal learning spaces close to the formal ones (cafes, corridors, etc.) • Arranging nodes, anchors, bottlenecks, meeting points, intersections • Considering sociopetal and sociofugal arrangements for impact JAMcArthur.com @ JAMcArthur #LearningSpaces
  • 14. Guiding Questions • A space is always communicating with its users. Should a space tell users how to behave, reveal the design for its experience, or invite users to participate? • Next generation learning spaces should be designed to promote learning experiences. What principles guide the development of user-centered spaces of learning? • Making spaces flexible seems efficient, but are multi-use or multi-audience spaces more likely to be beneficial for everyone or functional for no one? JAMcArthur.com @ JAMcArthur #LearningSpaces
  • 15. Managing Competing Agendas in Learning Space Design Next Generation Learning Spaces Conference February 25, 2015 • Nashville, TN John A. McArthur, Ph.D. mcarthurj@queens.edu @JAMcArthur JAMcArthur.com @ JAMcArthur #LearningSpaces