Managing difficult conversations
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This document outlines an upcoming course on managing difficult conversations. It will be presented by Harrison Monarth, a New York Times bestselling author and head coach. The course will cover three types of difficult conversations: what happened, feelings, and identity. It aims to provide strategies for having productive discussions even in challenging situations.
Managing difficult conversations
- 2. Course content © 2010, Harrison Monarth. Published by BCCG. All rights reserved. Reproduction or redistribution is prohibited without prior written permission. Coach Profile • New York Times Bestselling Author • Head Coach at GuruMaker • Speech and Communications Coach • Author of “The Confident Speaker” and “Executive presence – the art of commanding respect like a CEO”
- 3. Course content © 2010, Harrison Monarth. Published by BCCG. All rights reserved. Reproduction or redistribution is prohibited without prior written permission. 1-The “What Happened” conversation 2- The “Feelings” conversation 3- The “Identity” conversation Anatomy of a difficult conversation
- 4. Course content © 2010, Harrison Monarth. Published by BCCG. All rights reserved. Reproduction or redistribution is prohibited without prior written permission. Presented by Harrison Monarth Published by Course content © 2010, Harrison Monarth, GuruMaker Inc. Business Communication Coaching Group ™ LLC. All rights reserved. Reproduction or redistribution is prohibited without prior written permission. Thank You! www.CareerShorts.com