This document provides an overview of citation management tools Mendeley and Endnote. It discusses how to get started with each tool, including downloading the desktop versions, installing plugins, and creating accounts. It also covers how to add references to each tool by downloading citation files from databases and journals or adding them manually. The document demonstrates how to use Mendeley and Endnote to cite sources in word documents and export reference lists in different styles. It provides a brief comparison of the two tools and notes some extra guidance for Jordan University students on reference formatting.