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MANAGING SCOPE CREEP IN IT
                            PROJECTS

                             Presented By: GROUP 3
                  Anusha, Himanshu, Ramakrishnan,
                      Siva, Sonia, Venkat and Vidya


4/12/2012     1
Agenda for the presentation

                 What is Scope Creep?


                 Why does Scope Creep occur?


                 What happens after Scope Creep?


                 How can we remove or reduce the Scope Creep?


                 Summary


                 Questions?




                           2
WHAT IS SCOPE CREEP?




4/12/2012       3
4/12/2012   4
What is Scope Creep?

 DEFINE PROJECT SCOPE       DEFINE SCOPE CREEP




                        5
Agenda for the presentation

                 What is Scope Creep?


                 Why does Scope Creep occur?


                 What happens after Scope Creep?


                 How can we remove or reduce the Scope Creep?


                 Summary


                 Questions?




                           6
WHY DOES SCOPE CREEP OCCUR ?




            Ziv’s Law: Specifications will never be fully understood



4/12/2012                          7
Why does Scope Creep occur ?

   REASONS


      Poor Project Management Requirements
      Lack of Change Control
      Underestimating the Complexity of the Project
      Gold plating.




4/12/2012                  8
Types of Scope Creep

       Internal scope creep-
      project team decides to do more work
      than agreed.

       External scope creep-
      caused by sponsors or other stakeholders




4/12/2012               9
Agenda for the presentation

                 What is Scope Creep?


                 Why does Scope Creep occur?


                 What happens after Scope Creep?


                 How can we remove or reduce the Scope Creep?


                 Summary


                 Questions?




                         10
Langdon’s Lemma: software evolves more rapidly as it approaches chaotic regions




    WHAT HAPPENS AFTER SCOPE CREEP?




4/12/2012                           11
What Happens after scope creep ?



   - Missing deadlines

   - Increased maintenance costs

   - Deferred benefits and lowered return on investment

   - Additional expected loss (ex. project cancellation)




4/12/2012                    12
Standish Group Report

   -A minor Scope creep can easily
    result in a project from being
    successful to challenged.
                                       Year   Success
   -As reported in 2009,44 % of        1994   16 %
    the projects were termed           2009   32 %
    as challenged.




4/12/2012                         13
Agenda for the presentation

                 What is Scope Creep?


                 Why does Scope Creep occur?


                 What happens after Scope Creep?


                 How can we remove or reduce the Scope Creep?


                 Summary


                 Questions?




                         14
Humphrey’s Law: the user will never know what they want until
        after the system is in production.




   HOW CAN WE REMOVE OR REDUCE SCOPE CREEP?




4/12/2012                             15
Scope Change Control Process




4/12/2012            16
Scope Change Control Process




4/12/2012            17
How can we remove or reduce the Scope Creep?

      Scope Change Management Plan


      Define scope change

      Submit and review scope change process

      Documentation for the change process

      Track change requests and their resolutions




4/12/2012                       18
Scope Change Control Process




4/12/2012            19
Sample Change Request Form




4/12/2012            20
How can we remove or reduce the Scope Creep?
   Everyday measures to avoid Scope Creep
    •   Work Breakdown Structures (WBS) – A good WBS, if well written and
        reviewed, can determine just about every element of a project including
        items from initiation to testing to completion to delivery to market, as well
        as the project tasks that need to be completed.

    •   Milestones – Create milestones within the project that can be reviewed when
        complete and compare the outcomes to your WBS. Don’t proceed if
        milestones aren’t clear or effective.

    •   Critical Path – Use a critical path method to find acceptable levels of project
        goals and milestones as well as those that are not acceptable or above or
        below the critical line of the chart.

    •   Scheduling – Stick with a good scheduling plan and review it often to address
        concerns.

    •   Status Meetings – A project manager must schedule regular status meetings.

    •   Communication – Use an effective communication plan that is accessible to
        everyone.


4/12/2012                                 21
How can we remove or reduce the Scope Creep?

                          How can we “LOVE” Scope Creep
  Document this in your contract
  •    Have the client sign a contract

  •    Neither too much nor too less details

  •    Specify your limits for the project scope

  •    Changes beyond the limit might cost extra


  Hourly Rate
  •    Hourly Project +Scope Creep= more Billable hours

  •    Do both per project and hourly depending upon the
       project


  Have them sign a completion document
  •    Sign a “Completion Document”

  •    All further work will be charged at hourly rate




4/12/2012                                          22
How can we remove or reduce the Scope Creep?

    “It is not the strongest of the species that survives, nor the most intelligent
    that survives. It is the one that is the most adaptable to change.”
                                                                     - Charles Darwin

     Managing Scope Creep - the Agile Way




4/12/2012                              23
Managing Scope Creep - the Agile Way

    Scrum Sprint Life Cycle




4/12/2012                     24
Managing Scope Creep - the Agile Way




4/12/2012                25
Agenda for the presentation

                 What is Scope Creep?


                 Why does Scope Creep occur?


                 What happens after Scope Creep?


                 How can we remove or reduce the Scope Creep?


                 Summary


                 Questions?




                         26
SUMMARY




4/12/2012   27
Summary

            • What?
                What is Scope Creep?
                What are the after effects?

            • Why?
                Why does Scope Creep occur?

            • How?
                How can we manage Scope Creep?
                         Proper Change Management.
                         Everyday measures to avoid Scope Creep.
                         LOVE Scope Creep and make money.
                         Going Agile.




4/12/2012                     28
QUESTIONS AND ANSWERS




4/12/2012          29
References
   GOOGLE
   WIKIPEDIA
   http://www.intellisoft.com.sg/Managing-Scope-Creep.html
   http://glossary.tenrox.com/Scope-Creep.htm
   http://www.projectmanagementquestions.com/1750/how-can-having-an-
   sme-on-your-project-alleviate-scope-creep
   http://www.projectperfect.com.au/info_scope_creep_mgmt.php
   http://www.projectsmart.co.uk/stop-scope-creep-running-away-with-your-
   project.html
   http://www.umsl.edu/~sauterv/analysis/6840_f03_papers/gurlen/
   http://www.stonecrossingsolutions.com/blogs/lessons-learned/scope-creep
   http://www.freelancermagazine.com/scope-creep/
   http://www.collegiateproject.com/articles/Managing%20Scope%20Creep.pdf

   http://www.epmbook.com/scope.htm




4/12/2012                        30

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Managing scope creep in IT projects

  • 1. MANAGING SCOPE CREEP IN IT PROJECTS Presented By: GROUP 3 Anusha, Himanshu, Ramakrishnan, Siva, Sonia, Venkat and Vidya 4/12/2012 1
  • 2. Agenda for the presentation What is Scope Creep? Why does Scope Creep occur? What happens after Scope Creep? How can we remove or reduce the Scope Creep? Summary Questions? 2
  • 3. WHAT IS SCOPE CREEP? 4/12/2012 3
  • 5. What is Scope Creep? DEFINE PROJECT SCOPE DEFINE SCOPE CREEP 5
  • 6. Agenda for the presentation What is Scope Creep? Why does Scope Creep occur? What happens after Scope Creep? How can we remove or reduce the Scope Creep? Summary Questions? 6
  • 7. WHY DOES SCOPE CREEP OCCUR ? Ziv’s Law: Specifications will never be fully understood 4/12/2012 7
  • 8. Why does Scope Creep occur ? REASONS  Poor Project Management Requirements  Lack of Change Control  Underestimating the Complexity of the Project  Gold plating. 4/12/2012 8
  • 9. Types of Scope Creep  Internal scope creep- project team decides to do more work than agreed.  External scope creep- caused by sponsors or other stakeholders 4/12/2012 9
  • 10. Agenda for the presentation What is Scope Creep? Why does Scope Creep occur? What happens after Scope Creep? How can we remove or reduce the Scope Creep? Summary Questions? 10
  • 11. Langdon’s Lemma: software evolves more rapidly as it approaches chaotic regions WHAT HAPPENS AFTER SCOPE CREEP? 4/12/2012 11
  • 12. What Happens after scope creep ? - Missing deadlines - Increased maintenance costs - Deferred benefits and lowered return on investment - Additional expected loss (ex. project cancellation) 4/12/2012 12
  • 13. Standish Group Report -A minor Scope creep can easily result in a project from being successful to challenged. Year Success -As reported in 2009,44 % of 1994 16 % the projects were termed 2009 32 % as challenged. 4/12/2012 13
  • 14. Agenda for the presentation What is Scope Creep? Why does Scope Creep occur? What happens after Scope Creep? How can we remove or reduce the Scope Creep? Summary Questions? 14
  • 15. Humphrey’s Law: the user will never know what they want until after the system is in production. HOW CAN WE REMOVE OR REDUCE SCOPE CREEP? 4/12/2012 15
  • 16. Scope Change Control Process 4/12/2012 16
  • 17. Scope Change Control Process 4/12/2012 17
  • 18. How can we remove or reduce the Scope Creep? Scope Change Management Plan  Define scope change  Submit and review scope change process  Documentation for the change process  Track change requests and their resolutions 4/12/2012 18
  • 19. Scope Change Control Process 4/12/2012 19
  • 20. Sample Change Request Form 4/12/2012 20
  • 21. How can we remove or reduce the Scope Creep? Everyday measures to avoid Scope Creep • Work Breakdown Structures (WBS) – A good WBS, if well written and reviewed, can determine just about every element of a project including items from initiation to testing to completion to delivery to market, as well as the project tasks that need to be completed. • Milestones – Create milestones within the project that can be reviewed when complete and compare the outcomes to your WBS. Don’t proceed if milestones aren’t clear or effective. • Critical Path – Use a critical path method to find acceptable levels of project goals and milestones as well as those that are not acceptable or above or below the critical line of the chart. • Scheduling – Stick with a good scheduling plan and review it often to address concerns. • Status Meetings – A project manager must schedule regular status meetings. • Communication – Use an effective communication plan that is accessible to everyone. 4/12/2012 21
  • 22. How can we remove or reduce the Scope Creep? How can we “LOVE” Scope Creep Document this in your contract • Have the client sign a contract • Neither too much nor too less details • Specify your limits for the project scope • Changes beyond the limit might cost extra Hourly Rate • Hourly Project +Scope Creep= more Billable hours • Do both per project and hourly depending upon the project Have them sign a completion document • Sign a “Completion Document” • All further work will be charged at hourly rate 4/12/2012 22
  • 23. How can we remove or reduce the Scope Creep? “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.” - Charles Darwin Managing Scope Creep - the Agile Way 4/12/2012 23
  • 24. Managing Scope Creep - the Agile Way Scrum Sprint Life Cycle 4/12/2012 24
  • 25. Managing Scope Creep - the Agile Way 4/12/2012 25
  • 26. Agenda for the presentation What is Scope Creep? Why does Scope Creep occur? What happens after Scope Creep? How can we remove or reduce the Scope Creep? Summary Questions? 26
  • 28. Summary • What? What is Scope Creep? What are the after effects? • Why? Why does Scope Creep occur? • How? How can we manage Scope Creep?  Proper Change Management.  Everyday measures to avoid Scope Creep.  LOVE Scope Creep and make money.  Going Agile. 4/12/2012 28
  • 30. References GOOGLE WIKIPEDIA http://www.intellisoft.com.sg/Managing-Scope-Creep.html http://glossary.tenrox.com/Scope-Creep.htm http://www.projectmanagementquestions.com/1750/how-can-having-an- sme-on-your-project-alleviate-scope-creep http://www.projectperfect.com.au/info_scope_creep_mgmt.php http://www.projectsmart.co.uk/stop-scope-creep-running-away-with-your- project.html http://www.umsl.edu/~sauterv/analysis/6840_f03_papers/gurlen/ http://www.stonecrossingsolutions.com/blogs/lessons-learned/scope-creep http://www.freelancermagazine.com/scope-creep/ http://www.collegiateproject.com/articles/Managing%20Scope%20Creep.pdf http://www.epmbook.com/scope.htm 4/12/2012 30

Editor's Notes