Manish tripathi-itim-dr
- 1. Presented by Mr. Manish Tripathi ( I – 15-18-19) Thakur Institute of Management Studies & Research (Sunday 1 October, 2017) 1 Information Technology Disaster Recovery Management
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- 3. DISASTER MANAGEMENT • DM is the organization and management of resources and responsibilities for dealing with all humanitarian aspects of emergencies— preparedness, response, and recovery—in order to reduce the harmful effects of all hazards, including disasters. 3
- 4. IT DISASTERS • Natural disaster A natural disaster is a major adverse event resulting from the earth's natural hazards. Examples of natural disasters are floods, tsunamis, tornadoes, hurricanes/cyclones, volcanic eruptions, earthquakes, heat waves, and landslides, asteroid hitting the Earth. • Man-made disasters Man-made disasters are the consequence of technological or human hazards. Examples include stampedes, urban fires, industrial accidents, oil spills, nuclear explosions, nuclear radiation, acts of war, catastrophic global warming, nuclear war, electric grid failure and bioterrorism. 4
- 5. 5 Examples of IT disasters
- 6. IT DISASTERS • Bank of England hardware failure: UK investors were left in the dark in when the BofE had to resort to using back up systems due to a technical failure. • Walmart’s electronic bargains: shoppers logging on to Walmart’s website thought they’d bagged a bargain when they managed to buy computer monitors and projectors – valued at $500 – for as little as $8.99. The retailer blamed IT glitches causing data discrepancies. 6
- 7. IT DISASTERS • NHS: a computer meltdown at Scotland’s biggest health board led to 500 operations and appointments being postponed. A major IT glitch with NHS Greater Glasgow and Clyde’s servers meant doctors and nurses were unable to access vital patient information. Luckily no patient lives were endangered during the system failure. • Natwest system failure: the highstreet bank ran into problems earlier this year when system glitches caused chaos, denying ATM, chip and pin and internet banking facilities to customers 7
- 8. IT DISASTERS • Sabre travel booking system: the global travel industry was thrown into chaos during the peak of the school holiday season when Sabre’s worldwide reservation system – deployed by over 300 airlines – went down, causing cancellations and delays for hundreds of thousands of passengers despite the system being offline for less than three hours • BlackBerry blackout (2011): For four days in October 2011, more than 35 million users were unable to access their email or browse the Web due to a service outage. 8
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- 10. LEVELS OF DISASTER RECOVERY • No disaster plan at all • No disaster plan, but good backup procedures • A disaster plan, with no resources in place • A 'cold site' disaster recovery solution • A 'split site' disaster recovery solution • A 'warm site' disaster recovery solution • A 'hot site' disaster recovery solution 10
- 11. 11 Types of disaster Recovery Solutions
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- 16. DISASTER RECOVERY PLAN (DRP) • A documented process or set of procedures to recover and protect a business IT infrastructure in the event of a disaster. Such a plan, ordinarily documented in written form, specifies procedures an organization is to follow in the event of a disaster. • It is "a comprehensive statement of consistent actions to be taken before, during and after a disaster“. 16
- 17. IDEAL STRUCTURE FOR AN IT DISASTER RECOVERY PLAN 1. Develop the contingency planning policy statement 2. Conduct the business impact analysis (BIA) 3. Develop recovery strategies. 4. Develop an IT contingency plan. ( Disaster Recovery Plan Template) 1. Plan testing, training and exercising. 2. Plan maintenance. 17
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