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Mansi cs1[1]
- 2. NAME: BHANDERI MANSI ANROLLMENT NO: 160210116003 YEAR : 2016-17 BRANCH : IT SEM: 1 TOPIC : TRAITS OF GOOD LISTENER
- 3. Good listening is one of the most essential skills to have in today’s complex world. Families need good listening to face complicated stresses together. Corporate employees need it to solve complex problems quickly and stay competitive. Students need it to understand complex issues in their fields. Good listening is an essential part of being good leader. You cannot be a good leader unless you are a good listener. You as a leader must be very aware of the feedback you are receiving from the people around you.
- 4. Good listener maintain eye contact with her speaker. Good eye contact is essential for several reason First, most of us have learned to read lips, often unconsciously , and the lip reading helps us to understand verbal message. Second, many of the message are in non-verbal form and by watching the eyes and face of a person we pick up clues to understand the message better. Looking into the eyes may indicate close attention. Finally, our eye contact with the speaker is our feedback and confirmation we give to speaker that we are listening.
- 5. Certain body postures and movements are culturally interpreted with specific meanings. Some body movements have negative meanings while some others have position meanings. say for instance, the crossing of arms and legs is perceived to mean a closing of the mind and attention. The nodding of the head vertically is interpreted as agreement or acceptance. A good listener gives all the position body language like leaning forward with the upper body which communicates attention. He nods his head and wears smile on his face to support b the speaker.
- 6. Good listener is the one who asks questions like,” is it what you mean?” to clarify his some points. The listener sometimes paraphrases speaker’s speech to confirm what he has heard. OPEN MIND : Good listener is open to speaker’s opinion. He doesn’t neglect listener’s idea just because it challenges or contradicts his own beliefs. He listens to the speaker objectively without any preconception.
- 7. A good listener is empathetic towards the speaker. He understands the other person by trying to put him in speaker’s position. He listens not for the sake of listening but for the sake of understanding the speaker. ATTENTION : A good listener listens with attention and careful concentration. He doesn’t do any distractions in while listening to the speaker.