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Manufacturability & 
                        Reliability             
                   Challenges with QFN
                                Cheryl Tulkoff
                          ©2011 ASQ & Presentation Cheryl Tulkoff
                             Presented live on Mar 10th, 2011




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Manufacturing and Reliability
 Challenges With QFN (Quad Flat
 No Leads)



Cheryl Tulkoff   ASQ Reliability Society Webinar   March 10, 2011


   1
Instructor Biography
      o   Cheryl Tulkoff has over 17 years of experience in electronics manufacturing
          with an emphasis on failure analysis and reliability. She has worked throughout
          the electronics manufacturing life cycle beginning with semiconductor fabrication
          processes, into printed circuit board fabrication and assembly, through
          functional and reliability testing, and culminating in the analysis and evaluation
          of field returns. She has also managed no clean and RoHS-compliant conversion
          programs and has developed and managed comprehensive reliability
          programs.

      o   Cheryl earned her Bachelor of Mechanical Engineering degree from Georgia
          Tech. She is a published author, experienced public speaker and trainer and a
          Senior member of both ASQ and IEEE. She holds leadership positions in the IEEE
          Central Texas Chapter, IEEE WIE (Women In Engineering), and IEEE ASTR
          (Accelerated Stress Testing and Reliability) sections. She chaired the annual IEEE
          ASTR workshop for four years and is also an ASQ Certified Reliability
          Engineer.

      o   She has a strong passion for pre-college STEM (Science, Technology,
          Engineering, and Math) outreach and volunteers with several organizations that
          specialize in encouraging pre-college students to pursue careers in these fields.


  2
DfR Solutions works with companies and individuals throughout the life cycle
    of a product, lending a guiding hand on quality, reliability and durability
    (QRD) issues that allows your staff to focus on creativity and ideas.


    Our expertise in the emerging science of Electrical and Electronics Reliability
    Physics provides crucial insights and solutions early in product design,
    development and test throughout manufacturing, and even into the field.




3
Who is DfR Solutions?

o   We use Physics-of-Failure
    (PoF) and Best Practices
    expertise to provide knowledge-
    based strategic quality and
    reliability solutions to the
    electronics industry
    o   Technology Insertion
    o   Design
    o   Manufacturing and Supplier Selection
    o   Product Validation and Accelerated Testing
    o   Root-Cause Failure Analysis & Forensics Engineering

o   Unique combination of expert consultants and state-of-the-art laboratory
    facilities




4
DfR Clients
                Military / Avionics / Space                     Server / Telecom                       Industrial / Power
o       Rockwell Collins                      o   Lucent Technologies                    Schlumberger
o       DRS                                   o   Sun Microsystems                       Copeland
o       Honeywell                             o   Cisco Systems                          Tennant
o       Applied Data Systems                  o   Artesyn Communications                 Rosemount
o       Mercury Computers                     o   Corvis Communications                  Branson
o       Digital Receiver Technology           o   Huawei (China)                         Computer Process Controls
o       Hamilton Sundstrand                   o   Airgo Networks                         ASCO Power
o       Kato Engineering                      o   Verigy                                 ASCO Valve
o       Thales Communications                 o   Antares ATT                            Astec
o       L-3 Communications                    o   Enterasys                              Liebert
o       Innovative Concepts                   o   True Position                          Avansys
o       Sandia National Labs                  o   HiFN                                   Tyco Electronics
o       Crane (Eldec)                         o   Cedar Point                            Rainbird
o       ViaSat                                o   Optics1                                MicroMotion
o       Eaton                                 o   Tropos Networks                        Siemens
                                                                                         Barco
           Automotive / Commercial Vehicle                   Consumer / Appliance        Calex
o       General Motors                        o   Fujitsu (Japan)                        Western Geco (Norway)
o       Caterpillar                           o   Dell Computers                         General Electric
o       Panasonic Automotive                  o   Samsung (Korea)                        Ingersoll Rand
o       Hella Automotive                      o   LG Electronics (Korea)                 Fusion UV
o       LG Electronics                        o   Tubitak Mam (Turkey)                   Numatics
o       Tyco Electronics                      o   Insinkerator                           Durotech
o       TRW                                   o   White Rodgers                          Danaher Motion
o       MicroHeat                             o   Emerson Appliance Controls             TallyGencom
                                              o   Therm-O-Disc                           Vision Research
                         Medical              o   NMB Technologies                       Olympus NDT
o       Biotronik                             o   Shure
o       Philips Medical                       o   Handi-Quilt                                             Components
o       Abbott Laboratories                   o   Xerox                                  Fairchild Semiconductor
o       Tecan Systems                                                                    Maxtek
o       Neuropace                                                  Portables             Samsung ElectroMechanics (Korea)
o       Inter-Metro                           o   RSA Security                           Pulse
o       Welch Allyn                           o   Handheld                               Teradyne
o       Guidant / Boston Scientific           o   Kyocera                                Amphenol
o       Beckman Coulter                       o   LG Electronics                         AVX
o       Applied Biosystems                                                               Anadigics
o       Cardinal Health                                   Contract Manufacturers         Kemet
o       Medtronic                             o   Daeduck (Korea)                        NIC
o       Cardiac Science                       o   Gold Circuit Electronics (Taiwan)      Graftech
                                              o   Engent                                 International Rectifier
                                              o   EIT


    5
Selected Publications

o       Epidemiological Study of SnAgCu Solder: Benchmarking Results from Accelerated Life Testing
o       What I Don„t Know That I Don„t Know: Things to Worry About with the Pb-Free Transition
o       Long-term Reliability of Pb-free Electronics
o       Robustness of Ceramic Capacitors Assembled with Pb-Free Solder
o       Failure Mechanisms in LED and Laser Diodes
o       Microstructure and Damage Evolution in Pb-Free Solder Joints
o       Improved Methodologies for Identifying Root-Cause of Printed Board Failures
o       Reliability of Pressure Sensitive Adhesive Tapes for Heat Sink Attachment
o       Failure Mechanisms in Electronic Products at High Altitudes
o       Determining the Lifetime of Conductive Adhesive / Solder Plated Interconnections
o       Issues in Long-Term Storage of Plastic Encapsulated Microcircuits
o       Effect of PWB Plating on the Microstructure and Reliability of SnAgCu Solder Joints
o       A Demonstration of Virtual Qualification for the Design of Electronic Hardware
o       Solder Failure Mechanisms in Single-Sided Insertion-Mount Printed Wiring Boards
o       Finite Element Modeling of Printed Circuit Boards for Structural Analysis




    6
DfR Resources and Equipment
Electrical                                     Material Analysis
o    Oscilloscopes                             o   X-ray
        o   Digital                            o   Acoustic Microscopy
        o   Analog                             o   Infrared Camera
o       Curve Tracers                          o   Metallographic Preparation
        o   Digital
                                               o   Stereoscope
        o   Analog
                                               o   Optical Microscope
o       Partial Discharge Detector
                                               o   Scanning Electron Microscope
o       Capacitance Meters
                                               o   Energy Dispersive Spectroscopy
o       Low Resistance Meters
                                               o   Ion Chromatography
o       High Resistance Meters
                                               o   FTIR (Solid / Film / Liquid)
o       High Voltage Power Supplies (Hi-Pot)
                                               o   Thermomechanical Analyzer
                                               o   SQUID Microscopy
Testing
                                               o   Xray Diffraction
o    HALT
                                               o   Focused Ion Beam Imaging
o    Temperature Cycling
                                               o   XPS
o    Thermal Shock
o    Temperature/Humidity
                                               Other
o    Vibration
                                               o   Circuit Simulation
o    Mechanical Shock / Drop Tower
                                               o   Finite Element Analysis (FEA)
o    Mixed Flowing Gas
                                               o   Computational Fluid Dynamics
o    Salt Spray
                                               o   Reliability Prediction (Physics of Failure)
o    Capacitor Testing (Ripple Current)


    7
Knowledge and Education (Website)

o   Let your staff learn
    all day / every day

           E-LEARNING
o   Scholarly articles
o   Technical white papers
o   Case studies
o   Reliability calculators
o   Online presentations




8
                                    8
QFN as a ‘Next Generation’ Technology

o   What is „Next Generation‟ Technology?
    o   Materials or designs currently
        being used, but not widely adopted
        (especially among hi-rel manufacturers)

o   Carbon nanotubes are not
    „Next Generation‟
    o   Not used in electronic applications

o   Ball grid array is not
    „Next Generation‟
    o   Widely adopted


9
                                                  9
Introduction (cont.)

o    Why is knowing about „Next
     Generation‟ Technologies important?
o    These are the technologies that you
     or your supply chain will use to
     improve your product
     o   Cheaper, Faster, Stronger,
         „Environmentally-Friendly‟, etc.

o    And sooner then you think!




10
                                            10
Reliability and Next Generation Technologies

o    One of the most common drivers for failure is
     inappropriate adoption of new technologies
     o   The path from consumer (high volume, short lifetime) to high rel is
         not always clear

o    Obtaining relevant information
     can be difficult
     o   Information is often segmented
     o   Focus on opportunity, not risks

o    Can be especially true for
     component packaging
     o   BGA (Ball Grid Array), flip chip, QFN (Quad Flat No Lead)


11
                                                                               11
Component Packaging

o    Most of us have little influence over component packaging
     o   Most devices offer only one or two packaging styles


o    Why should you care?
     o   Poor understanding of component qualification procedures
     o   Who tests what and why?




12
                                                                    12
Component Testing

o    Reliability testing performed by component manufacturers
     is driven by JEDEC
     o   JESD22 series (A & B)

o    Focus is almost entirely on die, packaging, and 1st level
     interconnections (wire bond, solder bump, etc.)

o    Only focus on 2nd level interconnects (solder joints) is
     JESD22-B113 Cyclic Bend Test
     o   Driven by cell phone industry
     o   They have little interest in thermal cycling or vibration!



13
                                                                      13
2nd Level Interconnect Reliability

o    IPC has attempted to rectify this through
     IPC-9701
o    Two problems
     o   Adopted by OEMs; not by component manufacturers
     o   Application specific; you have to tell them the application
         (your responsibility, not theirs)

o    The result
     o   An increasing incidence of solder wearout in next generation
         component packaging




14
                                                                        14
Solder Wearout in Next Generation Packaging

                      Performance Needs
o    Higher frequencies and data transfer rates
     o   Lower resistance-capacitance (RC) constants
o    Higher densities
     o   More inside less plastic
o    Lower voltage, but higher current
     o   Joule heating is I2R

o    Has resulted in less robust package designs



15
                                                       15
Solder Wearout (cont.)
o   Elimination of leaded devices
    o        Provides lower resistance-capacitance (RC) and higher package
             densities
    o        Reduces compliance




    Cycles to failure              QFP: >10,000              BGA: 3,000 to 8,000
     -40 to 125C



                               CSP / Flip Chip: <1,000       QFN: 1,000 to 3,000


        16
                                                                                   16
Solder Wearout (cont.)

o    Design change: More silicon, less plastic
o    Increases mismatch in coefficient of thermal expansion
     (CTE)




BOARD LEVEL ASSEMBLY AND RELIABILITY
CONSIDERATIONS FOR QFN TYPE PACKAGES,
Ahmer Syed and WonJoon Kang, Amkor Technology.




17
                                                              17
Solder Wearout (cont.)

o    Hotter devices
     o   Increases change in temperature (DT)
                                                                     10000




                           Characteristic Life (Cycles to Failure)
                                                                      9000


tf = DTn                                                              8000

                                                                      7000

                                                                      6000
n = 2 (SnPb)                                                          5000

n = 2.3 (SnNiCu)                                                      4000


n = 2.7 (SnAgCu)                                                      3000

                                                                      2000

                                                                      1000

                                                                         0
                                                                             0   50              100               150   200
                                                                                                             o
                                                                                      Change in Temperature ( C)




18
                                                                                                                               18
Industry Response to SJ Wearout?

o    JEDEC
     o   Specification body for component manufacturers
o    JEDEC JESD47
     o   Guidelines for new component qualification
     o   Requires 2300 cycles of 0 to 100C
     o   Testing is often done on thin boards


o    IPC
     o   Specification body for electronic OEMs
o    IPC 9701
     o   Recommends 6000 cycles of 0 to 100C
     o   Test boards should be similar thickness as
         actual design




19
                                                          19
BIG PROBLEM

o    JEDEC requirements are 60% less than IPC
o    Testing on a thin board can extend lifetimes by 2X to 4X

o    What does this mean?
     o   The components you buy may only survive
         500 cycles of 0 to 100C


o    What must you do?
     o   Components at risk must be subjected to PoF-based (Physics of
         Failure) reliability analysis




20
                                                                         20
Quad Flat Pack No Leads or
        Quad Flat No Leads
                (QFN)




21
                                  21
QFN: What is it?

o    Quad Flat Pack No Lead or Quad Flat Non-Leaded
     o   „The poor man‟s ball grid array‟
     o   Also known as
         o   Leadframe Chip Scale Package (LF-CSP)
         o   MicroLeadFrame (MLF)
         o   Others (MLP, LPCC, QLP, HVQFN, etc.)

o    Overmolded leadframe with bond pads exposed on the bottom and
     arranged along
     the periphery of the package
     o   Developed in the early to
         mid-1990‟s by Motorola,
         Toshiba, Amkor, etc.
     o   Standardized by JEDEC/EIAJ in
         late-1990‟s
     o   Fastest growing package type


22
                                                                     22
QFN Advantages: Size and Cost

o    Smaller, lighter and thinner than comparable leaded
     packages
     o   Allows for greater functionality per volume

o    Reduces cost
     o   Component manufacturers: More ICs per frame
     o   OEMs: Reduced board size


o    Attempts to limit the footprint of lower I/O devices have
     previously been stymied for cost reasons
     o   BGA materials and process too expensive



23
                                                                 23
Advantages: Manufacturability

o    Small package without placement and solder printing
     constraints of fine pitch leaded devices
     o   No special handling/trays to avoid bent or non planar pins
     o   Easier to place correctly on PCB pads than fine pitch QFPs,
         TSOPs, etc.
     o   Larger pad geometry makes for simpler solder paste printing
     o   Less prone to bridging defects when proper pad design and
         stencil apertures are used.

o    Reduced popcorning moisture sensitivity issues – smaller
     package


24
                                                                       24
Advantages: Thermal Performance

o    More direct thermal path with larger area
     o   Die  Die Attach  Thermal Pad 
         Solder  Board Bond Pad

o    qJa for the QFN is about half of a
     leaded counterpart (as per JESD-51)
     o   Allows for 2X increase in power dissipation




25
                                                       25
Advantages: Inductance

o    At higher operating frequencies, inductance of the gold
     wire and long lead-frame traces will affect performance

o    Inductance of QFN is half its leaded counterpart because
     it eliminates gullwing leads and shortens wire lengths



     Popular for
     RF Designs


                   http://ap.pennnet.com/display_article/153955/36/ARTCL/none/none/1/The-back-end-process:-Step-9-QFN-Singulation/




26
                                                                                                                                 26
QFN: Why Not?

o    QFN is a „next generation‟ technology for non-consumer
     electronic OEMs due to concerns with
     o   Manufacturability
     o   Compatibility with other OEM processes
     o   Reliability

o    Acceptance of this package, especially in long-life, severe
     environment, high-rel applications, is currently limited as a
     result




27
                                                                     27
QFN Manufacturability: Bond Pads

o    Non Solder Mask Defined Pads Preferred (NSMD)
     o   Copper etch process has tighter process control than solder mask process
     o   Makes for more consistent, strong solder joints since solder bonds to both tops and sides of pads

o    Use solder mask defined pads (SMD) with care
     o   Can be used to avoid bridging between pads, especially between thermal and signal pads.
     o   Pads can grow in size quite a bit based on PCB mfg capabilities

o    Can lose solder volume and standoff height through vias in thermal pads
     o   May need to tent, plug, or cap vias to keep sufficient paste volume
     o   Reduced standoff weight reduces cleanability and pathways for flux outgassing
         o    Increased potential for contamination related failures
     o   Tenting and plugging vias is often not well controlled and can lead to placement and chemical
         entrapment issues
     o   Exercise care with devices placed on opposing side of QFN
     o   Can create placement issues if solder “bumps” are created in vias
     o   Can create solder short conditions on the opposing device
     o   Capping is a more robust, more expensive process that eliminates these concerns




28
                                                                                                             28
Increase component standoff through PCB design
o    One option: Soldermask Lift




     29
Bond Pads (cont.)

o    Extend bond pad 0.2 – 0.3 mm beyond
     package footprint
     o   May or may not solder to cut edge
     o   Allows for better visual inspection


o    Really need X-ray for best results
     o   Allows for verification of bridging,
         adequate solder coverage and
         void percentage
     o   Note: Lacking in good criteria
         for acceptable voiding




30
                                                30
Manufacturability: Stencil Design

o    Stencil thickness and aperture design can be crucial for
     manufacturability
     o   Excessive amount of paste can induce
         float, lifting the QFN off the board
     o   Excessive voiding can also be induced
         through inappropriate stencil design

o    Follow manufacturer‟s guidelines
     o   Goal is 2-3 mils of solder thickness

o    Rules of thumb (thermal pad)
     o   Ratio of aperture/pad ~0.5:1
     o   Consider multiple, smaller apertures
         (avoid large bricks of solder paste)
     o   Reduces propensity for solder balling


31
                                                                31
Manufacturability: Stencil Design
     Datasheet says solder paste coverage should be 40-80%




                      Drawing supplied in same datasheet is for 26% coverage



32
                                                                           32
Manufacturability: Reflow & Moisture
o    QFN solder joints are more susceptible to dimensional changes

o    Case Study: Military supplier experienced solder separation under QFN

o    QFN supplier admitted that the package was more susceptible to moisture
     absorption that initially expected
     o   Resulted in transient swelling during reflow soldering
     o   Induced vertical lift, causing solder separation

o    Was not popcorning
     o   No evidence of cracking or delamination in component package




33
                                                                               33
Corrective Actions: Manufacturing

         Verify good MSL handling/procedures
         Spec and confirm - Reflow
                                                    o
           Room temperature to preheat (max 2-3 C/sec)

           Preheat to at least 150oC

           Preheat to maximum temperature (max 4-5oC/sec)
                               o
           Cooling (max 2-3 C/sec)

             In conflict with profile from J-STD-020C (6oC/sec)

           Make sure assembly is less than 60oC before cleaning




     34
34
Manufacturability: QFN Joint Inspection




35
                                          35
Manufacturability: QFN Joint Inspection




36
                                          36
Manufacturability: QFN Joint Inspection


                              Convex or absence of fillet highly likely

                                  •Etching of leadframe can prevent
                                  pad from reaching edge of package
                                  •Edge of bond pad is not plated for
                                  solderability




37
                                                                          37
Manufacturability: QFN Joint Inspection




o    A large convex fillet is often an indication of issues
     o   Poor wetting under the QFN
     o   Tilting due to excessive solder paste under the thermal pad
     o   Elevated solder surface tension, from insufficient solder paste
         under the thermal pad, pulling the package down


38
                                                                           38
Manufacturability: Rework

o    Can be difficult to replace a package and get adequate
     soldering of thermal / internal pads.
     o   Mini-stencils, preforms, or rebump techniques can be used to get
         sufficient solder volume

o    Not directly accessible with soldering iron and wire
     o   Portable preheaters used in conjunction with soldering iron can
         simplify small scale repair processes

o    Close proximity with capacitors often requires adjacent
     components to be resoldered / replaced as well


39
                                                                            39
Manufacturability: Board Flexure

o    Area array devices are known to have board flexure
     limitations
     o   For SAC attachment, maximum microstrain can be as low as
         500 ue

o    QFN has an even lower level of compliance
     o   Limited quantifiable knowledge in this area
     o   Must be conservative during board build
     o   IPC is working on a specification similar to BGAs




40
                                                                    40
Pad Cratering
    Cracking initiating within the laminate during a dynamic mechanical event
        In circuit testing (ICT), board depanelization, connector insertion, shock and
         vibration, etc.




                                                                    G. Shade, Intel (2006)



41                                                                                             41
                                                                                             41
Pad Cratering
                                             Intel (2006)

o    Drivers
     o   Finer pitch components
     o   More brittle laminates
     o   Stiffer solders (SAC vs. SnPb)
     o   Presence of a large heat sink


o    Difficult to detect using
     standard procedures
     o   X-ray, dye-n-pry, ball shear, and
         ball pull




42                                                            42
                                                            42
Solutions to Pad Cratering
     o   Board Redesign
         o   Solder mask defined vs. non-solder mask defined

     o   Limitations on board flexure
         o   750 to 500 microstrain, Component dependent

     o   More compliant solder
         o   SAC305 is relatively rigid, SAC105 and SNC are possible
             alternatives

     o   New acceptance criteria for laminate materials
         o   Intel-led industry effort
         o   Attempting to characterize laminate material using high-speed
             ball pull and shear testing, Results inconclusive to-date

     o   Alternative approach
         o   Require reporting of fracture toughness and elastic modulus

43                                                                             43
                                                                             43
Reliability: Thermal Cycling

o    Order of magnitude reduction in time to
     failure from QFP
     o   3X reduction from BGA                      QFP: >10,000

o    Driven by die / package ratio
     o   40% die; tf = 8K cycles (-40 / 125C)
     o   75% die; tf = 800 cycles (-40 / 125C)

o    Driven by size and I/O#
                                                 BGA: 3,000 to 8,000
     o   44 I/O; tf = 1500 cycles (-40 / 125C)
     o   56 I/O; tf = 1000 cycles (-40 / 125C)

o    Very dependent upon solder bond with
     thermal pad


                                                 QFN: 1,000 to 3,000


44
                                                                   44
Thermal Cycling: Conformal Coating

o    Care must be taken when using conformal coating over QFN
     o   Coating can infiltrate under the QFN
     o   Small standoff height allows coating to cause lift
o    Hamilton Sundstrand found a significant reduction in time to failure (-
     55 / 125C)
     o   Uncoated: 2000 to 2500 cycles
     o   Coated: 300 to 700 cycles
o    Also driven by solder joint
     sensitivity to tensile stresses
     o   Damage evolution is far
         higher than for shear stresses

                                                         Wrightson, SMTA Pan Pac 2007




45
                                                                                        45
Reliability: Bend Cycling

o    Low degree of compliance
     and large footprint can
     also result in issues during
     cyclic flexure events

o    Example: IR tested a
     5 x 6mm QFN to
     JEDEC JESD22-B113
     o   Very low beta (~1)
     o   Suggests brittle fracture, possible along the interface



46
                                                                   46
Reliability: Dendritic Growth / Electrochemical Migration

o    Large area, multi-I/O and low standoff can trap flux
     under the QFN
o    Processes using no-clean flux should be requalified
     o   Particular configuration could result in weak organic acid
         concentrations above maximum (150 – 200 ug/in2)
o    Those processes not using no-clean flux will likely
     experience dendritic growth without modification of
     cleaning process
     o   Changes in water temperature
     o   Changes in saponifier
     o   Changes to impingement jets


47
                                                                      47
Dendritic Growth (cont.)

o    The electric field strength between adjacent conductors is a strong
     driver for dendritic growth
     o  Voltage / distance

o    Digital technology typically has a maximum field strength of
     0.5 V/mil
     o  TSSOP80 with 3.3VDC power and 16 mil pitch

o    Previous generation analog / power technology had a maximum field
     strength of 1.6 V/mil
     o   SOT23 with 50VDC power and 50 mil pitch

o    Introduction of QFN has resulted in electric fields as high as
     3.5 V/mil
     o   24VDC and 16 mil pitch



48
                                                                           48
Dendritic Growth (cont.)
o    Component manufacturers are increasingly aware of this
     issue and separate power and ground
     o   Linear Technologies (left) has strong separation power and
         ground
     o   Intersil (right) has power and ground on adjacent pins




49
                                                                      49
Electro-Chemical Migration: Details
                                                                elapsed time
 o    Insidious failure mechanism                                  12 sec.
      o   Self-healing: leads to large number
          of no-trouble-found (NTF)
      o   Can occur at nominal voltages (5 V)
          and room conditions (25C, 60%RH)

 o    Due to the presence of contaminants
      on the surface of the board
      o   Strongest drivers are halides (chlorides and bromides)
      o   Weak organic acids (WOAs) and polyglycols can also lead to drops in the
          surface insulation resistance

 o    Primarily controlled through controls on cleanliness
      o   Minimal differentiation between existing Pb-free solders, SAC and SnCu,
          and SnPb
      o   Other Pb-free alloys may be more susceptible (e.g., SnZn)


 50                                                                                   50
                                                                                    50
Cleanliness Recommendations

            Ion               Control      Maximum

     Fluoride           N/A             1 mg/in2

     Chloride           2 mg/in2        4.5 mg/in2

     Bromide            10 mg/in2       15 mg/in2

     Nitrates, Sulfates 2 – 4 mg/in2    6 – 12 mg/in2

     WOAs               150 mg/in2      250 mg/in2


     51
51
QFN: Risk Mitigation

o    Assess manufacturability
     o   DOE on stencil design
     o   Degree of reflow profiling
     o   Control of board flexure
     o   Dual row QFN is especially difficult
     o   Cleanliness is critical

o    Assess reliability
     o   Ownership of 2nd level interconnect
         is often lacking
     o   Extrapolate to needed field reliability
     o   Some companies have reballed QFN
         to deal with concerns


52
                                                   52
Thank you!
Any Questions?
Contact me:
ctulkoff@dfrsolutions.com
www.dfrsolutions.com
53
Disclaimer & Confidentiality
     o   ANALYSIS INFORMATION
         This report may include results obtained through analysis performed by DfR Solutions‟
         Sherlock software. This comprehensive tool is capable of identifying design flaws and
         predicting product performance. For more information, please contact
         DfRSales@dfrsolutions.com.

     o   DISCLAIMER
         DfR represents that a reasonable effort has been made to ensure the accuracy and
         reliability of the information within this report. However, DfR Solutions makes no
         warranty, both express and implied, concerning the content of this report, including, but
         not limited to the existence of any latent or patent defects, merchantability, and/or
         fitness for a particular use. DfR will not be liable for loss of use, revenue, profit, or any
         special, incidental, or consequential damages arising out of, connected with, or
         resulting from, the information presented within this report.

     o   CONFIDENTIALITY
         The information contained in this document is considered to be proprietary to DfR
         Solutions and the appropriate recipient. Dissemination of this information, in whole or
         in part, without the prior written authorization of DfR Solutions, is strictly prohibited.

         From all of us at DfR Solutions, we would like to thank you for choosing us as your
         partner in quality and reliability assurance. We encourage you to visit our website for
         information on a wide variety of topics.
                                                                       Best Regards,
                                                                       Dr. Craig Hillman, CEO



54

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Manufacturability & reliability challenges with qfn

  • 1. Manufacturability &  Reliability              Challenges with QFN Cheryl Tulkoff ©2011 ASQ & Presentation Cheryl Tulkoff Presented live on Mar 10th, 2011 http://reliabilitycalendar.org/The_Reli ability_Calendar/Webinars_‐ _English/Webinars_‐_English.html
  • 2. ASQ Reliability Division  English Webinar Series One of the monthly webinars  on topics of interest to  reliability engineers. To view recorded webinar (available to ASQ Reliability  Division members only) visit asq.org/reliability To sign up for the free and available to anyone live  webinars visit reliabilitycalendar.org and select English  Webinars to find links to register for upcoming events http://reliabilitycalendar.org/The_Reli ability_Calendar/Webinars_‐ _English/Webinars_‐_English.html
  • 3. Manufacturing and Reliability Challenges With QFN (Quad Flat No Leads) Cheryl Tulkoff ASQ Reliability Society Webinar March 10, 2011 1
  • 4. Instructor Biography o Cheryl Tulkoff has over 17 years of experience in electronics manufacturing with an emphasis on failure analysis and reliability. She has worked throughout the electronics manufacturing life cycle beginning with semiconductor fabrication processes, into printed circuit board fabrication and assembly, through functional and reliability testing, and culminating in the analysis and evaluation of field returns. She has also managed no clean and RoHS-compliant conversion programs and has developed and managed comprehensive reliability programs. o Cheryl earned her Bachelor of Mechanical Engineering degree from Georgia Tech. She is a published author, experienced public speaker and trainer and a Senior member of both ASQ and IEEE. She holds leadership positions in the IEEE Central Texas Chapter, IEEE WIE (Women In Engineering), and IEEE ASTR (Accelerated Stress Testing and Reliability) sections. She chaired the annual IEEE ASTR workshop for four years and is also an ASQ Certified Reliability Engineer. o She has a strong passion for pre-college STEM (Science, Technology, Engineering, and Math) outreach and volunteers with several organizations that specialize in encouraging pre-college students to pursue careers in these fields. 2
  • 5. DfR Solutions works with companies and individuals throughout the life cycle of a product, lending a guiding hand on quality, reliability and durability (QRD) issues that allows your staff to focus on creativity and ideas. Our expertise in the emerging science of Electrical and Electronics Reliability Physics provides crucial insights and solutions early in product design, development and test throughout manufacturing, and even into the field. 3
  • 6. Who is DfR Solutions? o We use Physics-of-Failure (PoF) and Best Practices expertise to provide knowledge- based strategic quality and reliability solutions to the electronics industry o Technology Insertion o Design o Manufacturing and Supplier Selection o Product Validation and Accelerated Testing o Root-Cause Failure Analysis & Forensics Engineering o Unique combination of expert consultants and state-of-the-art laboratory facilities 4
  • 7. DfR Clients Military / Avionics / Space Server / Telecom Industrial / Power o Rockwell Collins o Lucent Technologies  Schlumberger o DRS o Sun Microsystems  Copeland o Honeywell o Cisco Systems  Tennant o Applied Data Systems o Artesyn Communications  Rosemount o Mercury Computers o Corvis Communications  Branson o Digital Receiver Technology o Huawei (China)  Computer Process Controls o Hamilton Sundstrand o Airgo Networks  ASCO Power o Kato Engineering o Verigy  ASCO Valve o Thales Communications o Antares ATT  Astec o L-3 Communications o Enterasys  Liebert o Innovative Concepts o True Position  Avansys o Sandia National Labs o HiFN  Tyco Electronics o Crane (Eldec) o Cedar Point  Rainbird o ViaSat o Optics1  MicroMotion o Eaton o Tropos Networks  Siemens  Barco Automotive / Commercial Vehicle Consumer / Appliance  Calex o General Motors o Fujitsu (Japan)  Western Geco (Norway) o Caterpillar o Dell Computers  General Electric o Panasonic Automotive o Samsung (Korea)  Ingersoll Rand o Hella Automotive o LG Electronics (Korea)  Fusion UV o LG Electronics o Tubitak Mam (Turkey)  Numatics o Tyco Electronics o Insinkerator  Durotech o TRW o White Rodgers  Danaher Motion o MicroHeat o Emerson Appliance Controls  TallyGencom o Therm-O-Disc  Vision Research Medical o NMB Technologies  Olympus NDT o Biotronik o Shure o Philips Medical o Handi-Quilt Components o Abbott Laboratories o Xerox  Fairchild Semiconductor o Tecan Systems  Maxtek o Neuropace Portables  Samsung ElectroMechanics (Korea) o Inter-Metro o RSA Security  Pulse o Welch Allyn o Handheld  Teradyne o Guidant / Boston Scientific o Kyocera  Amphenol o Beckman Coulter o LG Electronics  AVX o Applied Biosystems  Anadigics o Cardinal Health Contract Manufacturers  Kemet o Medtronic o Daeduck (Korea)  NIC o Cardiac Science o Gold Circuit Electronics (Taiwan)  Graftech o Engent  International Rectifier o EIT 5
  • 8. Selected Publications o Epidemiological Study of SnAgCu Solder: Benchmarking Results from Accelerated Life Testing o What I Don„t Know That I Don„t Know: Things to Worry About with the Pb-Free Transition o Long-term Reliability of Pb-free Electronics o Robustness of Ceramic Capacitors Assembled with Pb-Free Solder o Failure Mechanisms in LED and Laser Diodes o Microstructure and Damage Evolution in Pb-Free Solder Joints o Improved Methodologies for Identifying Root-Cause of Printed Board Failures o Reliability of Pressure Sensitive Adhesive Tapes for Heat Sink Attachment o Failure Mechanisms in Electronic Products at High Altitudes o Determining the Lifetime of Conductive Adhesive / Solder Plated Interconnections o Issues in Long-Term Storage of Plastic Encapsulated Microcircuits o Effect of PWB Plating on the Microstructure and Reliability of SnAgCu Solder Joints o A Demonstration of Virtual Qualification for the Design of Electronic Hardware o Solder Failure Mechanisms in Single-Sided Insertion-Mount Printed Wiring Boards o Finite Element Modeling of Printed Circuit Boards for Structural Analysis 6
  • 9. DfR Resources and Equipment Electrical Material Analysis o Oscilloscopes o X-ray o Digital o Acoustic Microscopy o Analog o Infrared Camera o Curve Tracers o Metallographic Preparation o Digital o Stereoscope o Analog o Optical Microscope o Partial Discharge Detector o Scanning Electron Microscope o Capacitance Meters o Energy Dispersive Spectroscopy o Low Resistance Meters o Ion Chromatography o High Resistance Meters o FTIR (Solid / Film / Liquid) o High Voltage Power Supplies (Hi-Pot) o Thermomechanical Analyzer o SQUID Microscopy Testing o Xray Diffraction o HALT o Focused Ion Beam Imaging o Temperature Cycling o XPS o Thermal Shock o Temperature/Humidity Other o Vibration o Circuit Simulation o Mechanical Shock / Drop Tower o Finite Element Analysis (FEA) o Mixed Flowing Gas o Computational Fluid Dynamics o Salt Spray o Reliability Prediction (Physics of Failure) o Capacitor Testing (Ripple Current) 7
  • 10. Knowledge and Education (Website) o Let your staff learn all day / every day E-LEARNING o Scholarly articles o Technical white papers o Case studies o Reliability calculators o Online presentations 8 8
  • 11. QFN as a ‘Next Generation’ Technology o What is „Next Generation‟ Technology? o Materials or designs currently being used, but not widely adopted (especially among hi-rel manufacturers) o Carbon nanotubes are not „Next Generation‟ o Not used in electronic applications o Ball grid array is not „Next Generation‟ o Widely adopted 9 9
  • 12. Introduction (cont.) o Why is knowing about „Next Generation‟ Technologies important? o These are the technologies that you or your supply chain will use to improve your product o Cheaper, Faster, Stronger, „Environmentally-Friendly‟, etc. o And sooner then you think! 10 10
  • 13. Reliability and Next Generation Technologies o One of the most common drivers for failure is inappropriate adoption of new technologies o The path from consumer (high volume, short lifetime) to high rel is not always clear o Obtaining relevant information can be difficult o Information is often segmented o Focus on opportunity, not risks o Can be especially true for component packaging o BGA (Ball Grid Array), flip chip, QFN (Quad Flat No Lead) 11 11
  • 14. Component Packaging o Most of us have little influence over component packaging o Most devices offer only one or two packaging styles o Why should you care? o Poor understanding of component qualification procedures o Who tests what and why? 12 12
  • 15. Component Testing o Reliability testing performed by component manufacturers is driven by JEDEC o JESD22 series (A & B) o Focus is almost entirely on die, packaging, and 1st level interconnections (wire bond, solder bump, etc.) o Only focus on 2nd level interconnects (solder joints) is JESD22-B113 Cyclic Bend Test o Driven by cell phone industry o They have little interest in thermal cycling or vibration! 13 13
  • 16. 2nd Level Interconnect Reliability o IPC has attempted to rectify this through IPC-9701 o Two problems o Adopted by OEMs; not by component manufacturers o Application specific; you have to tell them the application (your responsibility, not theirs) o The result o An increasing incidence of solder wearout in next generation component packaging 14 14
  • 17. Solder Wearout in Next Generation Packaging Performance Needs o Higher frequencies and data transfer rates o Lower resistance-capacitance (RC) constants o Higher densities o More inside less plastic o Lower voltage, but higher current o Joule heating is I2R o Has resulted in less robust package designs 15 15
  • 18. Solder Wearout (cont.) o Elimination of leaded devices o Provides lower resistance-capacitance (RC) and higher package densities o Reduces compliance Cycles to failure QFP: >10,000 BGA: 3,000 to 8,000 -40 to 125C CSP / Flip Chip: <1,000 QFN: 1,000 to 3,000 16 16
  • 19. Solder Wearout (cont.) o Design change: More silicon, less plastic o Increases mismatch in coefficient of thermal expansion (CTE) BOARD LEVEL ASSEMBLY AND RELIABILITY CONSIDERATIONS FOR QFN TYPE PACKAGES, Ahmer Syed and WonJoon Kang, Amkor Technology. 17 17
  • 20. Solder Wearout (cont.) o Hotter devices o Increases change in temperature (DT) 10000 Characteristic Life (Cycles to Failure) 9000 tf = DTn 8000 7000 6000 n = 2 (SnPb) 5000 n = 2.3 (SnNiCu) 4000 n = 2.7 (SnAgCu) 3000 2000 1000 0 0 50 100 150 200 o Change in Temperature ( C) 18 18
  • 21. Industry Response to SJ Wearout? o JEDEC o Specification body for component manufacturers o JEDEC JESD47 o Guidelines for new component qualification o Requires 2300 cycles of 0 to 100C o Testing is often done on thin boards o IPC o Specification body for electronic OEMs o IPC 9701 o Recommends 6000 cycles of 0 to 100C o Test boards should be similar thickness as actual design 19 19
  • 22. BIG PROBLEM o JEDEC requirements are 60% less than IPC o Testing on a thin board can extend lifetimes by 2X to 4X o What does this mean? o The components you buy may only survive 500 cycles of 0 to 100C o What must you do? o Components at risk must be subjected to PoF-based (Physics of Failure) reliability analysis 20 20
  • 23. Quad Flat Pack No Leads or Quad Flat No Leads (QFN) 21 21
  • 24. QFN: What is it? o Quad Flat Pack No Lead or Quad Flat Non-Leaded o „The poor man‟s ball grid array‟ o Also known as o Leadframe Chip Scale Package (LF-CSP) o MicroLeadFrame (MLF) o Others (MLP, LPCC, QLP, HVQFN, etc.) o Overmolded leadframe with bond pads exposed on the bottom and arranged along the periphery of the package o Developed in the early to mid-1990‟s by Motorola, Toshiba, Amkor, etc. o Standardized by JEDEC/EIAJ in late-1990‟s o Fastest growing package type 22 22
  • 25. QFN Advantages: Size and Cost o Smaller, lighter and thinner than comparable leaded packages o Allows for greater functionality per volume o Reduces cost o Component manufacturers: More ICs per frame o OEMs: Reduced board size o Attempts to limit the footprint of lower I/O devices have previously been stymied for cost reasons o BGA materials and process too expensive 23 23
  • 26. Advantages: Manufacturability o Small package without placement and solder printing constraints of fine pitch leaded devices o No special handling/trays to avoid bent or non planar pins o Easier to place correctly on PCB pads than fine pitch QFPs, TSOPs, etc. o Larger pad geometry makes for simpler solder paste printing o Less prone to bridging defects when proper pad design and stencil apertures are used. o Reduced popcorning moisture sensitivity issues – smaller package 24 24
  • 27. Advantages: Thermal Performance o More direct thermal path with larger area o Die  Die Attach  Thermal Pad  Solder  Board Bond Pad o qJa for the QFN is about half of a leaded counterpart (as per JESD-51) o Allows for 2X increase in power dissipation 25 25
  • 28. Advantages: Inductance o At higher operating frequencies, inductance of the gold wire and long lead-frame traces will affect performance o Inductance of QFN is half its leaded counterpart because it eliminates gullwing leads and shortens wire lengths Popular for RF Designs http://ap.pennnet.com/display_article/153955/36/ARTCL/none/none/1/The-back-end-process:-Step-9-QFN-Singulation/ 26 26
  • 29. QFN: Why Not? o QFN is a „next generation‟ technology for non-consumer electronic OEMs due to concerns with o Manufacturability o Compatibility with other OEM processes o Reliability o Acceptance of this package, especially in long-life, severe environment, high-rel applications, is currently limited as a result 27 27
  • 30. QFN Manufacturability: Bond Pads o Non Solder Mask Defined Pads Preferred (NSMD) o Copper etch process has tighter process control than solder mask process o Makes for more consistent, strong solder joints since solder bonds to both tops and sides of pads o Use solder mask defined pads (SMD) with care o Can be used to avoid bridging between pads, especially between thermal and signal pads. o Pads can grow in size quite a bit based on PCB mfg capabilities o Can lose solder volume and standoff height through vias in thermal pads o May need to tent, plug, or cap vias to keep sufficient paste volume o Reduced standoff weight reduces cleanability and pathways for flux outgassing o Increased potential for contamination related failures o Tenting and plugging vias is often not well controlled and can lead to placement and chemical entrapment issues o Exercise care with devices placed on opposing side of QFN o Can create placement issues if solder “bumps” are created in vias o Can create solder short conditions on the opposing device o Capping is a more robust, more expensive process that eliminates these concerns 28 28
  • 31. Increase component standoff through PCB design o One option: Soldermask Lift 29
  • 32. Bond Pads (cont.) o Extend bond pad 0.2 – 0.3 mm beyond package footprint o May or may not solder to cut edge o Allows for better visual inspection o Really need X-ray for best results o Allows for verification of bridging, adequate solder coverage and void percentage o Note: Lacking in good criteria for acceptable voiding 30 30
  • 33. Manufacturability: Stencil Design o Stencil thickness and aperture design can be crucial for manufacturability o Excessive amount of paste can induce float, lifting the QFN off the board o Excessive voiding can also be induced through inappropriate stencil design o Follow manufacturer‟s guidelines o Goal is 2-3 mils of solder thickness o Rules of thumb (thermal pad) o Ratio of aperture/pad ~0.5:1 o Consider multiple, smaller apertures (avoid large bricks of solder paste) o Reduces propensity for solder balling 31 31
  • 34. Manufacturability: Stencil Design Datasheet says solder paste coverage should be 40-80% Drawing supplied in same datasheet is for 26% coverage 32 32
  • 35. Manufacturability: Reflow & Moisture o QFN solder joints are more susceptible to dimensional changes o Case Study: Military supplier experienced solder separation under QFN o QFN supplier admitted that the package was more susceptible to moisture absorption that initially expected o Resulted in transient swelling during reflow soldering o Induced vertical lift, causing solder separation o Was not popcorning o No evidence of cracking or delamination in component package 33 33
  • 36. Corrective Actions: Manufacturing  Verify good MSL handling/procedures  Spec and confirm - Reflow o  Room temperature to preheat (max 2-3 C/sec)  Preheat to at least 150oC  Preheat to maximum temperature (max 4-5oC/sec) o  Cooling (max 2-3 C/sec)  In conflict with profile from J-STD-020C (6oC/sec)  Make sure assembly is less than 60oC before cleaning 34 34
  • 37. Manufacturability: QFN Joint Inspection 35 35
  • 38. Manufacturability: QFN Joint Inspection 36 36
  • 39. Manufacturability: QFN Joint Inspection Convex or absence of fillet highly likely •Etching of leadframe can prevent pad from reaching edge of package •Edge of bond pad is not plated for solderability 37 37
  • 40. Manufacturability: QFN Joint Inspection o A large convex fillet is often an indication of issues o Poor wetting under the QFN o Tilting due to excessive solder paste under the thermal pad o Elevated solder surface tension, from insufficient solder paste under the thermal pad, pulling the package down 38 38
  • 41. Manufacturability: Rework o Can be difficult to replace a package and get adequate soldering of thermal / internal pads. o Mini-stencils, preforms, or rebump techniques can be used to get sufficient solder volume o Not directly accessible with soldering iron and wire o Portable preheaters used in conjunction with soldering iron can simplify small scale repair processes o Close proximity with capacitors often requires adjacent components to be resoldered / replaced as well 39 39
  • 42. Manufacturability: Board Flexure o Area array devices are known to have board flexure limitations o For SAC attachment, maximum microstrain can be as low as 500 ue o QFN has an even lower level of compliance o Limited quantifiable knowledge in this area o Must be conservative during board build o IPC is working on a specification similar to BGAs 40 40
  • 43. Pad Cratering  Cracking initiating within the laminate during a dynamic mechanical event  In circuit testing (ICT), board depanelization, connector insertion, shock and vibration, etc. G. Shade, Intel (2006) 41 41 41
  • 44. Pad Cratering Intel (2006) o Drivers o Finer pitch components o More brittle laminates o Stiffer solders (SAC vs. SnPb) o Presence of a large heat sink o Difficult to detect using standard procedures o X-ray, dye-n-pry, ball shear, and ball pull 42 42 42
  • 45. Solutions to Pad Cratering o Board Redesign o Solder mask defined vs. non-solder mask defined o Limitations on board flexure o 750 to 500 microstrain, Component dependent o More compliant solder o SAC305 is relatively rigid, SAC105 and SNC are possible alternatives o New acceptance criteria for laminate materials o Intel-led industry effort o Attempting to characterize laminate material using high-speed ball pull and shear testing, Results inconclusive to-date o Alternative approach o Require reporting of fracture toughness and elastic modulus 43 43 43
  • 46. Reliability: Thermal Cycling o Order of magnitude reduction in time to failure from QFP o 3X reduction from BGA QFP: >10,000 o Driven by die / package ratio o 40% die; tf = 8K cycles (-40 / 125C) o 75% die; tf = 800 cycles (-40 / 125C) o Driven by size and I/O# BGA: 3,000 to 8,000 o 44 I/O; tf = 1500 cycles (-40 / 125C) o 56 I/O; tf = 1000 cycles (-40 / 125C) o Very dependent upon solder bond with thermal pad QFN: 1,000 to 3,000 44 44
  • 47. Thermal Cycling: Conformal Coating o Care must be taken when using conformal coating over QFN o Coating can infiltrate under the QFN o Small standoff height allows coating to cause lift o Hamilton Sundstrand found a significant reduction in time to failure (- 55 / 125C) o Uncoated: 2000 to 2500 cycles o Coated: 300 to 700 cycles o Also driven by solder joint sensitivity to tensile stresses o Damage evolution is far higher than for shear stresses Wrightson, SMTA Pan Pac 2007 45 45
  • 48. Reliability: Bend Cycling o Low degree of compliance and large footprint can also result in issues during cyclic flexure events o Example: IR tested a 5 x 6mm QFN to JEDEC JESD22-B113 o Very low beta (~1) o Suggests brittle fracture, possible along the interface 46 46
  • 49. Reliability: Dendritic Growth / Electrochemical Migration o Large area, multi-I/O and low standoff can trap flux under the QFN o Processes using no-clean flux should be requalified o Particular configuration could result in weak organic acid concentrations above maximum (150 – 200 ug/in2) o Those processes not using no-clean flux will likely experience dendritic growth without modification of cleaning process o Changes in water temperature o Changes in saponifier o Changes to impingement jets 47 47
  • 50. Dendritic Growth (cont.) o The electric field strength between adjacent conductors is a strong driver for dendritic growth o Voltage / distance o Digital technology typically has a maximum field strength of 0.5 V/mil o TSSOP80 with 3.3VDC power and 16 mil pitch o Previous generation analog / power technology had a maximum field strength of 1.6 V/mil o SOT23 with 50VDC power and 50 mil pitch o Introduction of QFN has resulted in electric fields as high as 3.5 V/mil o 24VDC and 16 mil pitch 48 48
  • 51. Dendritic Growth (cont.) o Component manufacturers are increasingly aware of this issue and separate power and ground o Linear Technologies (left) has strong separation power and ground o Intersil (right) has power and ground on adjacent pins 49 49
  • 52. Electro-Chemical Migration: Details elapsed time o Insidious failure mechanism 12 sec. o Self-healing: leads to large number of no-trouble-found (NTF) o Can occur at nominal voltages (5 V) and room conditions (25C, 60%RH) o Due to the presence of contaminants on the surface of the board o Strongest drivers are halides (chlorides and bromides) o Weak organic acids (WOAs) and polyglycols can also lead to drops in the surface insulation resistance o Primarily controlled through controls on cleanliness o Minimal differentiation between existing Pb-free solders, SAC and SnCu, and SnPb o Other Pb-free alloys may be more susceptible (e.g., SnZn) 50 50 50
  • 53. Cleanliness Recommendations Ion Control Maximum Fluoride N/A 1 mg/in2 Chloride 2 mg/in2 4.5 mg/in2 Bromide 10 mg/in2 15 mg/in2 Nitrates, Sulfates 2 – 4 mg/in2 6 – 12 mg/in2 WOAs 150 mg/in2 250 mg/in2 51 51
  • 54. QFN: Risk Mitigation o Assess manufacturability o DOE on stencil design o Degree of reflow profiling o Control of board flexure o Dual row QFN is especially difficult o Cleanliness is critical o Assess reliability o Ownership of 2nd level interconnect is often lacking o Extrapolate to needed field reliability o Some companies have reballed QFN to deal with concerns 52 52
  • 55. Thank you! Any Questions? Contact me: ctulkoff@dfrsolutions.com www.dfrsolutions.com 53
  • 56. Disclaimer & Confidentiality o ANALYSIS INFORMATION This report may include results obtained through analysis performed by DfR Solutions‟ Sherlock software. This comprehensive tool is capable of identifying design flaws and predicting product performance. For more information, please contact DfRSales@dfrsolutions.com. o DISCLAIMER DfR represents that a reasonable effort has been made to ensure the accuracy and reliability of the information within this report. However, DfR Solutions makes no warranty, both express and implied, concerning the content of this report, including, but not limited to the existence of any latent or patent defects, merchantability, and/or fitness for a particular use. DfR will not be liable for loss of use, revenue, profit, or any special, incidental, or consequential damages arising out of, connected with, or resulting from, the information presented within this report. o CONFIDENTIALITY The information contained in this document is considered to be proprietary to DfR Solutions and the appropriate recipient. Dissemination of this information, in whole or in part, without the prior written authorization of DfR Solutions, is strictly prohibited. From all of us at DfR Solutions, we would like to thank you for choosing us as your partner in quality and reliability assurance. We encourage you to visit our website for information on a wide variety of topics. Best Regards, Dr. Craig Hillman, CEO 54