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Frameworks
Vivi Gehan, VP of Operations – Digital Pi
Jessica Gericke, Sr. Director of Client Services – Digital Pi
2
3
HOUSEKEEPING
Technical Support
• Visit support.zoom.us
Slides & Recording
• This session is being recorded
• On-demand video and slides will be shared via email
with all registrants
Feedback & Survey
• Use the session chat to provide feedback and engage
with other attendees
• Tell us how we did in the post-session survey that will
pop up after the session
Questions & Chat
• Submit questions at any time via the Q&A panel
• Join in! Chat with attendees live using the chat
feature at the bottom of your Zoom screen
• Keep the conversation going on Twitter using
#MarketoTopTips
4
Agenda • Why Framework?
• Source & Acquisition
• Channels and Programs
• Scoring
• Data, CRM Sync & Feedback
5
It All Starts
With a Frame
6
Quality Matters
A good framework can help
better identify and manage
MQLs and their journey
7
1. Source & Acquisition
8
POLL: How many lead
sources do you use in
Marketo?
9
Database –
The
Foundation of
Everything
10
11
2. Channels & Programs
12
POLL: Do you include “MQL”
as a status in any channel?
13
The Flow - How it All Connects
ROI AND TRACKING
BUDGET
14
15
3. Scoring
16
POLL: Do you put limits on
your lead score range?
17
It Starts with a Framework
• The marketing automation platform is only the start
• Everything builds on each other
18
Screenshot
0-point score Screenshot
Screenshot
Centralize scores into a single global
program
Trimming upper and
lower limits
Normalized data values/ lead
scores
19
4. Data, CRM Sync &
Feedback
20
POLL:
Are you confident that your lead statuses are being used
properly?
Y/N
21
Tying it All Together
Success means more than MQL
22
Why start from scratch?
Framework Business Needs Success
23
Q&A
24
25
Keep the conversation going!
Hello@digitalpi.com

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