SlideShare a Scribd company logo
Michelle A. Youngers
President
myoungers@sciencemedia.com
Microlearning for the MSL
September 16, 2016
ConfidentialConfidential
1. Recognize the need to provide learner-driven
training to benefit just-in-time performance support
2. Evaluate design elements that make microlearning
impactful for overall knowledge retention
3. Identify how Microlearning works in the context of
the traditional learning continuum
4. Discover and share best practices for making
training accessible for MSLs
5. Case Study highlights
Session Objectives
Confidential
About ScienceMedia
Programs to ensure clinical competency across
an organization
Apply best-in-class adult learning
Recognized for high quality, high science content
Visual learning programs, instructionally sound
Technology for on-demand delivery and access
Engaging content, reusable, cost effective
23 years in eLearning, happy repeat customers
Broad life science experience
Confidential
ScienceMedia: Who We Serve
• Pharma, BioPharm, Diagnostic, Device
• Research
• Clinical Development
• Medical Affairs
• Commercial
• Clinical Research Organizations
• Contract Pharma Sales Organizations
• Hospitals (Pilot program)
PRA
Confidential
Microlearning: Definition
Microlearning provides bite-sized learning-related
interactions, matching how we best learn
• Learning-related interactions:
• In the form of “bite-sized“ or microlearnings, usually less than 5
minutes duration
• Involve a variety of learning-related events such as content
presentation, scenario-based questions, job aids, reflection
questions, assignments, discussions, etc.
• Intentionally scheduled or spaced over time to support learning
retention
• Learner-specific needs:
• Learners are provided one or more of a series of microlearnings
(subscription learning)
• Microlearnings are selected based on learner needs (pushed) or
learner directed (pulled)
Confidential
Microlearning: Why is it Important?
Hermann Ebbinghaus – discoverer
of the learning curve, the forgetting
curve and the spacing effect
• We do not all learn the same!
• Allows for continuous learning events
to increase overall engagement and
retention
• Reinforce with application exercises
• Refresh with bite-sized servings of
previous learnings
• Spaced practice tackles the “forgetting
curve”, resulting in sustained
knowledge over time
• Performance support with access to
learnings at the time of need
Confidential
The Learning Continuum
Small Chunks,
Spaced,
Memory Based:
Literature
Summaries
Reinforcement
Learning:
Cases
Scenarios
Role Play
Learner
Driven:
Refresh or
Expanded
Reference
Microlearning: Application
ConfidentialConfidential
• Educated professionals should be able to learn what they
need on their own.
• On-demand refresher
• There is no protected training time as individuals are
expected to fulfill their job responsibilities.
• Small and spaced trainings
• Different learning styles can create training challenges as
one approach will not fit all.
• Multi-media and variety of formats
• Completion of training may be tracked formally, informally,
or not at all creating accountability concerns.
• On the job application
Challenges in Medical Affairs Training
Confidential
Microlearning: An Example
Training Event: Journal Club
Audience: MSLs
Traditional Approach:
• Virtual Instructor-led
• One-Time event
• “Hot Sheet” 2-page summary
provided post-event
Confidential
Training Event: Journal Club
Approach with Microlearning
Microlearning
pre-work: PUSH
• Immuno-oncology primer
• Clinical summaries
Event:
Virtual Instructor-led
Context-based
approach
Microlearning: An Example
Microlearning
reinforcement: PULL
• “Search & Learn” of
key deliverables
• Application scenarios
Week 3 Week 2 Week 1 Refresh Reference
Confidential
Microlearning: Best Practices
1. Evaluate how you will use it - develop a comprehensive
Training Plan
• Identify specific knowledge to sustain
Understand common themes, critical to know information
Typically related to the Scientific Platform
• Consider needs of all audiences
Inclusive – utilize across all audiences of the traditional learning continuum
Extend to formal external education programs
• Evaluate and leverage existing material as a starting point
Scientific information exists
• Consider assessment needs
• Develop as early in product lifecycle as practicable
Confidential
Microlearning: Best Practices
2. Standardize how you create it - build content to
ensure reuse
Confidential
Microlearning: Best Practices
3. Consider how you will store and access it – have a
flexible platform solution
Confidential
In Summary
• Respect learning differences in adults
• Repetition and spacing works!
• Learning events varied to increase engagement
• Use in the context of the Learning Continuum
• Allow learners to “self-direct” microlearnings
• Employ best practices in content development to
allow reuse, flexibility of delivery and access

More Related Content

PPTX
A blended learning approach for study days mdh thinktank
PPTX
Module 4 discussion 2 pp
PPTX
CHAPTER 8 DEVELOPING AN INSTRUCTIONAL STRATEGY
PPTX
Assure model closing summary
PPT
sURVEY PILOT STUDY
PPTX
Zheng Li Final Poster
PPT
Flexible Delivery - what does it mean for students? (2006)
PDF
OLT MEERG 23_6_2015 (1)
A blended learning approach for study days mdh thinktank
Module 4 discussion 2 pp
CHAPTER 8 DEVELOPING AN INSTRUCTIONAL STRATEGY
Assure model closing summary
sURVEY PILOT STUDY
Zheng Li Final Poster
Flexible Delivery - what does it mean for students? (2006)
OLT MEERG 23_6_2015 (1)

What's hot (20)

PPSX
Faculty Development in the Health Sciences
PDF
The Current State of Play of Community Health Workers Training Programs in Su...
PPTX
On an evaluation strategy for measurement of learning
PPTX
The Benefits and Challenges of OER
PPTX
HME Nursing Education Workshop Evaluation Analysis
PPTX
Libraries as a Partner
PPTX
Suggestions for setting up QI training scheme
DOC
Tugasan4 penilaian kendiri
PPTX
Project, inquiry, problem overview
PPTX
Class 5, oct 13, 2016
PPTX
Class 1 intro pogil fall 2016
PPTX
Classs session 2 unpacking pogil
PPTX
Argosy University Uses SmarterMeasure with Pearson Learning Studio
DOCX
essential Teaching Strategies.docx
PPTX
Distance Education
DOCX
Online Assignment
PPTX
Don't tell me show me ! - Lambert, Foley, Moore and Hinds
DOCX
Online Assignment
PDF
INFOGRAFÍA FLIPPED CLASSROOM HORIZONTAL DEXWAY ENGLISH
Faculty Development in the Health Sciences
The Current State of Play of Community Health Workers Training Programs in Su...
On an evaluation strategy for measurement of learning
The Benefits and Challenges of OER
HME Nursing Education Workshop Evaluation Analysis
Libraries as a Partner
Suggestions for setting up QI training scheme
Tugasan4 penilaian kendiri
Project, inquiry, problem overview
Class 5, oct 13, 2016
Class 1 intro pogil fall 2016
Classs session 2 unpacking pogil
Argosy University Uses SmarterMeasure with Pearson Learning Studio
essential Teaching Strategies.docx
Distance Education
Online Assignment
Don't tell me show me ! - Lambert, Foley, Moore and Hinds
Online Assignment
INFOGRAFÍA FLIPPED CLASSROOM HORIZONTAL DEXWAY ENGLISH
Ad

Similar to Microlearning for the MSL (20)

PDF
How to Maximize Employee Engagement with Microlearning _ MaxLearn.pdf
PDF
561591209-microlearning-presentation.pdf_20241112_113211_0000.pdf
PPTX
Micro learning PPT.pptx
PDF
Microlearning Platform in Action_ Real-World Examples and Success Stories _ M...
PDF
The Benefits of Using Microlearning Software for Employee Development _ MaxLe...
DOCX
A3 Microlearning.docx
PDF
Maximizing Learning Efficiency_ How Microlearning Platform Transforms Corpora...
PDF
561591209-microlearning-presentation.pdf
PDF
Microlearning Demystified_ Key Concepts Explained _ MaxLearn.pdf
PDF
Microlearning in the Digital Age
PDF
What Is Microlearning_ A Straightforward Guide for Modern L&D _ MaxLearn.pdf
PDF
The Essential Guide To Microlearning
PDF
25 Surprising Facts About Microlearning You Need to Know.pdf
PDF
Breaking Down Microlearning_ The Essentials Explained _ MaxLearn.pdf
PPTX
M nolin pkerfoot spbt13_m_learning knowledge retention
PPT
Teaching learning methods & Interactive innovative teaching
PPTX
Micro-Learning: Why Big isn’t Always Better
PDF
Create Engaging Online Lessons using Microlearning
PDF
12.08 clo axonify_final
How to Maximize Employee Engagement with Microlearning _ MaxLearn.pdf
561591209-microlearning-presentation.pdf_20241112_113211_0000.pdf
Micro learning PPT.pptx
Microlearning Platform in Action_ Real-World Examples and Success Stories _ M...
The Benefits of Using Microlearning Software for Employee Development _ MaxLe...
A3 Microlearning.docx
Maximizing Learning Efficiency_ How Microlearning Platform Transforms Corpora...
561591209-microlearning-presentation.pdf
Microlearning Demystified_ Key Concepts Explained _ MaxLearn.pdf
Microlearning in the Digital Age
What Is Microlearning_ A Straightforward Guide for Modern L&D _ MaxLearn.pdf
The Essential Guide To Microlearning
25 Surprising Facts About Microlearning You Need to Know.pdf
Breaking Down Microlearning_ The Essentials Explained _ MaxLearn.pdf
M nolin pkerfoot spbt13_m_learning knowledge retention
Teaching learning methods & Interactive innovative teaching
Micro-Learning: Why Big isn’t Always Better
Create Engaging Online Lessons using Microlearning
12.08 clo axonify_final
Ad

Recently uploaded (20)

PPTX
Rheumatic heart diseases with Type 2 Diabetes Mellitus
PPTX
Nancy Caroline Emergency Paramedic Chapter 11
PPTX
Theories and Principles of Nursing Management
PPTX
unit1-introduction of nursing education..
PPTX
guidance--unit 1 semester-5 bsc nursing.
PPTX
Nancy Caroline Emergency Paramedic Chapter 1
PPTX
Arthritis Types, Signs & Treatment with physiotherapy management
PPTX
Nancy Caroline Emergency Paramedic Chapter 4
PDF
_OB Finals 24.pdf notes for pregnant women
PPTX
Diabetes_Pathology_Colourful_With_Diagrams.pptx
PPTX
General Pharmacology by Nandini Ratne, Nagpur College of Pharmacy, Hingna Roa...
PPTX
BLS, BCLS Module-A life saving procedure
PPT
12.08.2025 Dr. Amrita Ghosh_Stocks Standards_ Smart_Inventory Management_GCLP...
PPTX
FUNCTIONS OF BLOOD PART I AND PART 2 WHOLE
PDF
chapter 14.pdf Ch+12+SGOB.docx hilighted important stuff on exa,
PPTX
Full Slide Deck - SY CF Talk Adelaide 10June.pptx
PPTX
PEDIATRIC OSCE, MBBS, by Dr. Sangit Chhantyal(IOM)..pptx
PDF
Back node with known primary managementt
PPTX
POSTURE.pptx......,............. .........
PPTX
Nancy Caroline Emergency Paramedic Chapter 18
Rheumatic heart diseases with Type 2 Diabetes Mellitus
Nancy Caroline Emergency Paramedic Chapter 11
Theories and Principles of Nursing Management
unit1-introduction of nursing education..
guidance--unit 1 semester-5 bsc nursing.
Nancy Caroline Emergency Paramedic Chapter 1
Arthritis Types, Signs & Treatment with physiotherapy management
Nancy Caroline Emergency Paramedic Chapter 4
_OB Finals 24.pdf notes for pregnant women
Diabetes_Pathology_Colourful_With_Diagrams.pptx
General Pharmacology by Nandini Ratne, Nagpur College of Pharmacy, Hingna Roa...
BLS, BCLS Module-A life saving procedure
12.08.2025 Dr. Amrita Ghosh_Stocks Standards_ Smart_Inventory Management_GCLP...
FUNCTIONS OF BLOOD PART I AND PART 2 WHOLE
chapter 14.pdf Ch+12+SGOB.docx hilighted important stuff on exa,
Full Slide Deck - SY CF Talk Adelaide 10June.pptx
PEDIATRIC OSCE, MBBS, by Dr. Sangit Chhantyal(IOM)..pptx
Back node with known primary managementt
POSTURE.pptx......,............. .........
Nancy Caroline Emergency Paramedic Chapter 18

Microlearning for the MSL

  • 2. ConfidentialConfidential 1. Recognize the need to provide learner-driven training to benefit just-in-time performance support 2. Evaluate design elements that make microlearning impactful for overall knowledge retention 3. Identify how Microlearning works in the context of the traditional learning continuum 4. Discover and share best practices for making training accessible for MSLs 5. Case Study highlights Session Objectives
  • 3. Confidential About ScienceMedia Programs to ensure clinical competency across an organization Apply best-in-class adult learning Recognized for high quality, high science content Visual learning programs, instructionally sound Technology for on-demand delivery and access Engaging content, reusable, cost effective 23 years in eLearning, happy repeat customers Broad life science experience
  • 4. Confidential ScienceMedia: Who We Serve • Pharma, BioPharm, Diagnostic, Device • Research • Clinical Development • Medical Affairs • Commercial • Clinical Research Organizations • Contract Pharma Sales Organizations • Hospitals (Pilot program) PRA
  • 5. Confidential Microlearning: Definition Microlearning provides bite-sized learning-related interactions, matching how we best learn • Learning-related interactions: • In the form of “bite-sized“ or microlearnings, usually less than 5 minutes duration • Involve a variety of learning-related events such as content presentation, scenario-based questions, job aids, reflection questions, assignments, discussions, etc. • Intentionally scheduled or spaced over time to support learning retention • Learner-specific needs: • Learners are provided one or more of a series of microlearnings (subscription learning) • Microlearnings are selected based on learner needs (pushed) or learner directed (pulled)
  • 6. Confidential Microlearning: Why is it Important? Hermann Ebbinghaus – discoverer of the learning curve, the forgetting curve and the spacing effect • We do not all learn the same! • Allows for continuous learning events to increase overall engagement and retention • Reinforce with application exercises • Refresh with bite-sized servings of previous learnings • Spaced practice tackles the “forgetting curve”, resulting in sustained knowledge over time • Performance support with access to learnings at the time of need
  • 7. Confidential The Learning Continuum Small Chunks, Spaced, Memory Based: Literature Summaries Reinforcement Learning: Cases Scenarios Role Play Learner Driven: Refresh or Expanded Reference Microlearning: Application
  • 8. ConfidentialConfidential • Educated professionals should be able to learn what they need on their own. • On-demand refresher • There is no protected training time as individuals are expected to fulfill their job responsibilities. • Small and spaced trainings • Different learning styles can create training challenges as one approach will not fit all. • Multi-media and variety of formats • Completion of training may be tracked formally, informally, or not at all creating accountability concerns. • On the job application Challenges in Medical Affairs Training
  • 9. Confidential Microlearning: An Example Training Event: Journal Club Audience: MSLs Traditional Approach: • Virtual Instructor-led • One-Time event • “Hot Sheet” 2-page summary provided post-event
  • 10. Confidential Training Event: Journal Club Approach with Microlearning Microlearning pre-work: PUSH • Immuno-oncology primer • Clinical summaries Event: Virtual Instructor-led Context-based approach Microlearning: An Example Microlearning reinforcement: PULL • “Search & Learn” of key deliverables • Application scenarios Week 3 Week 2 Week 1 Refresh Reference
  • 11. Confidential Microlearning: Best Practices 1. Evaluate how you will use it - develop a comprehensive Training Plan • Identify specific knowledge to sustain Understand common themes, critical to know information Typically related to the Scientific Platform • Consider needs of all audiences Inclusive – utilize across all audiences of the traditional learning continuum Extend to formal external education programs • Evaluate and leverage existing material as a starting point Scientific information exists • Consider assessment needs • Develop as early in product lifecycle as practicable
  • 12. Confidential Microlearning: Best Practices 2. Standardize how you create it - build content to ensure reuse
  • 13. Confidential Microlearning: Best Practices 3. Consider how you will store and access it – have a flexible platform solution
  • 14. Confidential In Summary • Respect learning differences in adults • Repetition and spacing works! • Learning events varied to increase engagement • Use in the context of the Learning Continuum • Allow learners to “self-direct” microlearnings • Employ best practices in content development to allow reuse, flexibility of delivery and access