Mobile Telephony in Africa:  Impact on the development of Small Businesses in Cameroon, Uganda & Nigeria Windfred MFUH Centre for Management Under Regulation Warwick Business School
Growth in Mobile Telephony Services Explosive :  There are twice as many mobile owners in developing countries as in industrialised countries.  www.id21.org 92% of small business owners surveyed in coverage areas of Cameroon, Uganda and Nigeria Owned mobile phones and use them daily. 57% of Sub-Saharan Africans live within a mobile signal, simply improving efficiency of existing markets can provide access to a further 40% of the population. Only just about 3% of population will require government subsidies of around US$ 2.1 billion to have access ( ITU, 2007 ).
Why explosive growth? Failure of Landlines Favourable investment climate Lack of basic communication infrastructures, such as roads Exponential drop in  handset costs  Pre-paid (98%)
Business Impact Incremental benefits: Productivity gains Makes markets work better Orders can be taken anytime anywhere.
Business Impact - Transformational Benefits:  Offers new ways to access services: Banking, Money transfer, Knowledge Transfer  Grameen phone Bangladesh
Social Impact Mobiles have improved social communication, household logistics, provided families with a sense of security, provided friends and loved ones with a continual sense of being in contact.  Many conservative tribal leaders fear mobile phones have led to rise in extra marital affairs. This has increased tensions within families. Owning and using a mobile phone elevates your social class especially in rural areas (increased mobile penetration is diluting this effect) The item most targeted by thieves, after cash, is the mobile phone
Innovative consumer behaviour Beeping  - Cameroon or  flashing -Nigeria or  bleeping -Uganda is a popular way of saving on call cost. Sophisticated codes are being developed Unfulfilled demand for mobile services is significant
Results 73% of micro-entrepreneurs save as many as 3 hrs of business time in a single day thanks to mobiles. 72% of the 108 micro-entrepreneurs we surveyed in Cameroon, Uganda & Nigeria reported that the mobile had increased the profitability of the business (s till quantifying the precise impact )  86% think it will be  very difficult  to continue doing business without mobile phones. Main reasons for 8% of surveyed small traders not to own phones: poor or no coverage, Can’t afford, not necessary, unable to use (illiteracy) Many small businesses (99% rural, 85 % urban) rely solely on mobile telephony to achieve their information needs.
The future Increase access & QoS Taxation Increased competition Spectrum Mobile phones as principal access platform to Internet in developing countries? Convergence with radio-based broadband services? Source: GSMA
Conclusion The real impact of access to mobile communications is far more complex especially in developing economies where financial data are rare, patchy and in many cases non-existent. Also, mobile services contribute to multiple social, economic, and livelihood dimensions that are interrelated in complicated ways ( Hillier, 2000 ).  Mobile telephony is an important enabler of small businesses and a catalyst to economic growth. More research is needed to establish the concrete impact of mobiles Government must partner with industry to increase access in order to reap the benefits of mobile  network externalities Mobiles have done the most to  reduce costs ,  increase income  and  reduce uncertainty  and  risk
The End Thank you

More Related Content

PDF
Innovating Africa - Technology solutions for African challenges
PPTX
Mobile Internet - Africa's Digital Backbone
PPT
PDF
Bsp media branded_rp_africacom_2013_bunitv_freecopy
PDF
CAS Presentation AH
PDF
Enabling a more productive Nigeria: Powering SMEs - Infographic
PPT
Innovation and ICT to build tomorrow’s Africa
PDF
SSA_OnePager
Innovating Africa - Technology solutions for African challenges
Mobile Internet - Africa's Digital Backbone
Bsp media branded_rp_africacom_2013_bunitv_freecopy
CAS Presentation AH
Enabling a more productive Nigeria: Powering SMEs - Infographic
Innovation and ICT to build tomorrow’s Africa
SSA_OnePager

What's hot (20)

PPT
Mobile phone killed the laptop star?
PPT
Information Technologies (ICTs) and Development
PDF
The Mobile Frontier
PPTX
Internet governance and digital divide Ahmad Waleed Khaliqi Shamsullah Sham...
PPT
My Ghana@50 Lecture on where we are on ICTs
PPTX
Bridging the Mobile Gender Gap-Regulator-Society: Engagement & Commitment
PPTX
Wireless Devices, Africa, And Public Policy - Kenneth Brown
PPT
Mobile Phone Market Continues To Grow
PDF
Key trends in the African Mobile Economy
PPTX
IP EXPO - 'Great businesses need great networks'
PPT
How to Leverage Technology to Sustain Creative Initiatives and Promote Social...
PPTX
Why Kenya is the Next Tech Capital: 2013 Sector Trends Online Social Mobile
PDF
See beyond realize the vision
PPT
Mobile Phone Market
PPT
Guy Giles Looking Local Beyond 2010 SMART Delivery
PPT
Abq donor event internet preso
PDF
Meeting consumer needs, now and in the future - Digital Futures 2025
PDF
Information and communications technologies
PPTX
New business model, africa telecoms forum
PPT
Bandwidth for all, Peruvian case
Mobile phone killed the laptop star?
Information Technologies (ICTs) and Development
The Mobile Frontier
Internet governance and digital divide Ahmad Waleed Khaliqi Shamsullah Sham...
My Ghana@50 Lecture on where we are on ICTs
Bridging the Mobile Gender Gap-Regulator-Society: Engagement & Commitment
Wireless Devices, Africa, And Public Policy - Kenneth Brown
Mobile Phone Market Continues To Grow
Key trends in the African Mobile Economy
IP EXPO - 'Great businesses need great networks'
How to Leverage Technology to Sustain Creative Initiatives and Promote Social...
Why Kenya is the Next Tech Capital: 2013 Sector Trends Online Social Mobile
See beyond realize the vision
Mobile Phone Market
Guy Giles Looking Local Beyond 2010 SMART Delivery
Abq donor event internet preso
Meeting consumer needs, now and in the future - Digital Futures 2025
Information and communications technologies
New business model, africa telecoms forum
Bandwidth for all, Peruvian case
Ad

Similar to Mobile telecommunications in developing countries part 2 (20)

PDF
Mobiles reinforce unequal gender relations in Zambia
PPTX
Telecommunication expansion strategy for Africa
PPTX
Technology management, Case: Serving the Poor
PDF
Mobile broadband and value added services
PDF
The mobile economy_2013
PDF
Marketing implications of call drops for the patronage of gsm services in nig...
PDF
Ericsson ConsumerLab: Bridging the Digital Divide
PPS
Opportunities together: public private partnerships in M-Agriculture
PPTX
IE IMBA Application: Question H - by Alicia M. Rivas
PPT
Politics And Reality Of Telephone Subscriber Registration
PPT
PPTX
ICTs for social and economic development
PPTX
MSED Final Project
PDF
Influence of brand management on rivalry for consumers in the mobile telecomm...
PDF
ITU Presentation at IAD DCS Summit 2022
PDF
Gsma me report_2014_r2_web
PDF
The Mobile Economy 2014
PPT
IER report 2010 presented by Prof. Souter
PDF
Why is Mobile the most important customer channel in Africa ?
PDF
Digital possibilities in international development_Soundbite
Mobiles reinforce unequal gender relations in Zambia
Telecommunication expansion strategy for Africa
Technology management, Case: Serving the Poor
Mobile broadband and value added services
The mobile economy_2013
Marketing implications of call drops for the patronage of gsm services in nig...
Ericsson ConsumerLab: Bridging the Digital Divide
Opportunities together: public private partnerships in M-Agriculture
IE IMBA Application: Question H - by Alicia M. Rivas
Politics And Reality Of Telephone Subscriber Registration
ICTs for social and economic development
MSED Final Project
Influence of brand management on rivalry for consumers in the mobile telecomm...
ITU Presentation at IAD DCS Summit 2022
Gsma me report_2014_r2_web
The Mobile Economy 2014
IER report 2010 presented by Prof. Souter
Why is Mobile the most important customer channel in Africa ?
Digital possibilities in international development_Soundbite
Ad

More from Warwick Business School (20)

PDF
2012.09.11-Peter O'Neill- Six Ways to Sabotage Effective Project Management
PDF
Women of Warwick- Breaking glass ceiling - Louise Redmond and Don Barratt-201...
PDF
Avoiding ITstrategies and investment disasters
PPTX
Simon Chapman - WBS Entrepreneurship Mentoring Programme - Final Workshop
PPTX
Andrew Bailey - WBS Entrepreneurship Mentoring Programme - Final Workshop
PDF
Robert Craven Sales and Marketing presentation - 5 December
PPT
WBS -Private Equity talk - Bharat Shah - 14 November 2011
PPTX
Global Supply Chain Management -Professor Stephen Brammer - 5 November 2011
PDF
2011.10.18 The Journey to the Board
PPTX
Undergraduate Open Day - 24th September 2011
PDF
Nexus - Summer 2011
PPTX
WBS Entrepreneurship Mentoring Workshop -28 July 2011 - Tim Powell
PPTX
WBS Entrepreneurship Mentoring Workshop -28 July 2011 - Steve Janes
PPTX
WBS Entrepreneurship Mentoring Workshop -28 July 2011 - John Griffiths
PPTX
WBS Entrpreneurship Mentoring Workshop -28 July 2011 -
PPTX
WBS Entrepreneurship Mentoring Workshop -28 July 2011 - Simon Corbett
PPT
Entrepreneurship Pilot Launch - Rob England
PPT
WBS Entrepreneurship Pilot Launch - 17 May 2011 -Steve Martin-pm
PPT
Presentation 1 launch day 2011 mentor intro - steve martin - wbs format
PPTX
Uk immigration changes, April 2011
2012.09.11-Peter O'Neill- Six Ways to Sabotage Effective Project Management
Women of Warwick- Breaking glass ceiling - Louise Redmond and Don Barratt-201...
Avoiding ITstrategies and investment disasters
Simon Chapman - WBS Entrepreneurship Mentoring Programme - Final Workshop
Andrew Bailey - WBS Entrepreneurship Mentoring Programme - Final Workshop
Robert Craven Sales and Marketing presentation - 5 December
WBS -Private Equity talk - Bharat Shah - 14 November 2011
Global Supply Chain Management -Professor Stephen Brammer - 5 November 2011
2011.10.18 The Journey to the Board
Undergraduate Open Day - 24th September 2011
Nexus - Summer 2011
WBS Entrepreneurship Mentoring Workshop -28 July 2011 - Tim Powell
WBS Entrepreneurship Mentoring Workshop -28 July 2011 - Steve Janes
WBS Entrepreneurship Mentoring Workshop -28 July 2011 - John Griffiths
WBS Entrpreneurship Mentoring Workshop -28 July 2011 -
WBS Entrepreneurship Mentoring Workshop -28 July 2011 - Simon Corbett
Entrepreneurship Pilot Launch - Rob England
WBS Entrepreneurship Pilot Launch - 17 May 2011 -Steve Martin-pm
Presentation 1 launch day 2011 mentor intro - steve martin - wbs format
Uk immigration changes, April 2011

Recently uploaded (20)

PDF
sbt 2.0: go big (Scala Days 2025 edition)
PDF
UiPath Agentic Automation session 1: RPA to Agents
PDF
A review of recent deep learning applications in wood surface defect identifi...
PDF
A comparative study of natural language inference in Swahili using monolingua...
PDF
Flame analysis and combustion estimation using large language and vision assi...
PDF
A Late Bloomer's Guide to GenAI: Ethics, Bias, and Effective Prompting - Boha...
PPTX
Benefits of Physical activity for teenagers.pptx
PPT
Module 1.ppt Iot fundamentals and Architecture
PDF
Hindi spoken digit analysis for native and non-native speakers
PPTX
MicrosoftCybserSecurityReferenceArchitecture-April-2025.pptx
PDF
How ambidextrous entrepreneurial leaders react to the artificial intelligence...
PDF
Credit Without Borders: AI and Financial Inclusion in Bangladesh
PPT
What is a Computer? Input Devices /output devices
PDF
sustainability-14-14877-v2.pddhzftheheeeee
PDF
Taming the Chaos: How to Turn Unstructured Data into Decisions
PDF
From MVP to Full-Scale Product A Startup’s Software Journey.pdf
PDF
A proposed approach for plagiarism detection in Myanmar Unicode text
PPTX
2018-HIPAA-Renewal-Training for executives
PDF
NewMind AI Weekly Chronicles – August ’25 Week III
PPTX
Microsoft Excel 365/2024 Beginner's training
sbt 2.0: go big (Scala Days 2025 edition)
UiPath Agentic Automation session 1: RPA to Agents
A review of recent deep learning applications in wood surface defect identifi...
A comparative study of natural language inference in Swahili using monolingua...
Flame analysis and combustion estimation using large language and vision assi...
A Late Bloomer's Guide to GenAI: Ethics, Bias, and Effective Prompting - Boha...
Benefits of Physical activity for teenagers.pptx
Module 1.ppt Iot fundamentals and Architecture
Hindi spoken digit analysis for native and non-native speakers
MicrosoftCybserSecurityReferenceArchitecture-April-2025.pptx
How ambidextrous entrepreneurial leaders react to the artificial intelligence...
Credit Without Borders: AI and Financial Inclusion in Bangladesh
What is a Computer? Input Devices /output devices
sustainability-14-14877-v2.pddhzftheheeeee
Taming the Chaos: How to Turn Unstructured Data into Decisions
From MVP to Full-Scale Product A Startup’s Software Journey.pdf
A proposed approach for plagiarism detection in Myanmar Unicode text
2018-HIPAA-Renewal-Training for executives
NewMind AI Weekly Chronicles – August ’25 Week III
Microsoft Excel 365/2024 Beginner's training

Mobile telecommunications in developing countries part 2

  • 1. Mobile Telephony in Africa: Impact on the development of Small Businesses in Cameroon, Uganda & Nigeria Windfred MFUH Centre for Management Under Regulation Warwick Business School
  • 2. Growth in Mobile Telephony Services Explosive : There are twice as many mobile owners in developing countries as in industrialised countries. www.id21.org 92% of small business owners surveyed in coverage areas of Cameroon, Uganda and Nigeria Owned mobile phones and use them daily. 57% of Sub-Saharan Africans live within a mobile signal, simply improving efficiency of existing markets can provide access to a further 40% of the population. Only just about 3% of population will require government subsidies of around US$ 2.1 billion to have access ( ITU, 2007 ).
  • 3. Why explosive growth? Failure of Landlines Favourable investment climate Lack of basic communication infrastructures, such as roads Exponential drop in handset costs Pre-paid (98%)
  • 4. Business Impact Incremental benefits: Productivity gains Makes markets work better Orders can be taken anytime anywhere.
  • 5. Business Impact - Transformational Benefits: Offers new ways to access services: Banking, Money transfer, Knowledge Transfer Grameen phone Bangladesh
  • 6. Social Impact Mobiles have improved social communication, household logistics, provided families with a sense of security, provided friends and loved ones with a continual sense of being in contact. Many conservative tribal leaders fear mobile phones have led to rise in extra marital affairs. This has increased tensions within families. Owning and using a mobile phone elevates your social class especially in rural areas (increased mobile penetration is diluting this effect) The item most targeted by thieves, after cash, is the mobile phone
  • 7. Innovative consumer behaviour Beeping - Cameroon or flashing -Nigeria or bleeping -Uganda is a popular way of saving on call cost. Sophisticated codes are being developed Unfulfilled demand for mobile services is significant
  • 8. Results 73% of micro-entrepreneurs save as many as 3 hrs of business time in a single day thanks to mobiles. 72% of the 108 micro-entrepreneurs we surveyed in Cameroon, Uganda & Nigeria reported that the mobile had increased the profitability of the business (s till quantifying the precise impact ) 86% think it will be very difficult to continue doing business without mobile phones. Main reasons for 8% of surveyed small traders not to own phones: poor or no coverage, Can’t afford, not necessary, unable to use (illiteracy) Many small businesses (99% rural, 85 % urban) rely solely on mobile telephony to achieve their information needs.
  • 9. The future Increase access & QoS Taxation Increased competition Spectrum Mobile phones as principal access platform to Internet in developing countries? Convergence with radio-based broadband services? Source: GSMA
  • 10. Conclusion The real impact of access to mobile communications is far more complex especially in developing economies where financial data are rare, patchy and in many cases non-existent. Also, mobile services contribute to multiple social, economic, and livelihood dimensions that are interrelated in complicated ways ( Hillier, 2000 ). Mobile telephony is an important enabler of small businesses and a catalyst to economic growth. More research is needed to establish the concrete impact of mobiles Government must partner with industry to increase access in order to reap the benefits of mobile network externalities Mobiles have done the most to reduce costs , increase income and reduce uncertainty and risk