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PARSOL Planning … and its contribution to the e-Planning Programme By Jason McNeil, BEng (hons),  PARSOL Planning Project Manager Director and Principal Consultant, Mosaic Consulting Associates Ltd.
Background P lanning and  R egulatory  S ervices  O n L ine  Launched in April 2003 Assist LA’s deliver Planning, Environmental Health, Trading Standards & Building Control services online Delivered by a consortium of Councils led by Wandsworth By Local Authorities for Local Authorities Funded by DCLG, in support of the e-Planning Programme
Workstreams Electronic Application Consultation Expert System (Do I need Planning Permission?) Fast Track (Agent Accreditation Scheme) Service Delivery Standards Local Development Frameworks & Regional Spatial Strategies (RSS) Sustainable Product Migration
Sustainable Product Migration PARSOL ‘officially’ finished end of OCT/06 Overarching remit spanning all workstreams Provide a sustainable life, after PARSOL, for selected PARSOL Project deliverables Migration to: Planning Portal Planning Advisory Service DCLG, NeSDS, LABC, CIEH, etc
Electronic Application Consultation Overview Chaired by Chris Kendall, Planning Portal Key Outcomes Exchange electronic application consultation pilot study Reference System Post Implementation Review (PIR) Business Case for a future National Implementation Sustainable Funding Model for a future National Implementation Electronic Application and Consultation Best Practice Guidance Notes Electronic Consultation Take-up Survey Migration to the Planning Portal
Electronic Application Consultation Pilot Reference System
Electronic Application Consultation   Best Practice Guidance Notes Designed to improve electronic consultation between LPAs and their Consultees Nail down fundamental technical inhibitors, e.g. Maximum File Sizes Naming Conventions Scanning Resolutions Standard business transactions between all stakeholder, e.g. Timing of requests for comments Delivery of decision notices Concise, accessible, set of business rules and example transactions
Electronic Application Consultation   Best Practice Business Rules
Electronic Application Consultation Take-up Survey Determine the currently level of capability to engage in electronic consultation Survey of 20 statutory consultees Analysis of the Pendleton Website Survey (DEC/05) Not Ready 32% Good 2% Better 8% Best 59%
Electronic Application Consultation Take-up Survey    10. Officer's Committee reports online      8. View decision notices online         7. Online Decision Register      6. Monitor application progress               3. Attachments to be viewed online               2. Online application register               1. Ease of Access to planning pages   Best 58% Better 8% Good 2% Not Ready 32% Readiness 21 Point Website Survey Criteria
LPA Capability Map
Council for British Archaeology English Heritage English Nature Environment Agency Garden History Society Health and Safety Executive SPAB Sport England The Theatre Trust The Victorian Society Consultee Capability Maps
Expert System Do I need Planning Permission? Chaired by Jim Worley, Melton Council Key Outcomes Revision of the Planning and Building Control knowledge base scripts Promotion to LPAs and Suppliers Suppliers of knowledge base solutions Team Knowledge Software AG Northgate  CAPS (due early 2007) Number of LPAs live or signed-up to implement solutions, 23 Migration to PAS
Fast Track Agent Accreditation Chaired by Louise Norie, Waverley Council Key Outcomes Revision of Fast Track Checklist Aligned with Electronic Application and Consultation Best Practice Guidance Outline business case for a nationally operated scheme National ‘electronic only’ scheme delivered through the Planning Portal - Right First Time Revised Fast Track Checklist to be retained for use Locally Extended to include Householder Development, Single or Replacement Dwellings, Electronic Applications
Service Delivery Standards Chaired by Eric Woulds, Kirklees, Planning Officers’ Society (POS) Key Outcomes Revision of the e-Planning Service Delivery Standards, superseded by … the Better Planning Services Standards Proposed use as assessment criteria for 07/08 Planning Delivery Grant (PDG) Allocations Online self assessment tool hosted on the esd-Toolkit Migration to the Planning Advisory Service (PAS)
Service Delivery Standards Launched at the RTPI Planning Convention (June 2006) by Baroness Andrews (OBE) and Richard Goodwin [DCLG] Baroness Andrews (OBE) [Parliamentary Under Secretary of State], Richard Goodwin [former e-Planning Programme Director]
Service Delivery Standards Toolkits & Guidance Notes Review 8 Minor Revisions  SP06, SP12, SP19, SP20, SP22, SP23, SP25, SP26 6 Major Revisions SP07, SP09, SP13, SP14, SP15, SP21 1 New Guidance Note Keeping Applicants and Agents Informed 3 Withdrawn SP08, SP10, SP11 Migration to PAS
Service Delivery Standards Planning and Building Control Information Online Assist LPA’s publish planning, building control applications, appeals, enforcement registers, etc. while ensuring compliance against Data Protection Act 1998 Copyright and Design and Patents Act 1988 Agreed with the Information Commissioners Office (ICO) Migration to PAS
LDF & RSS Workstream Chaired by Martin Howell, Wandsworth, PAROL Chair Key Outcomes Development of XML Schema to support the publication and consultation of Local Development Frameworks (LDF) and Regional Spatial Strategies (RSS) Documents Business case for a National Electronic LDF/RSS Consultation Service Migration to the Planning Portal LDF Document Publication Service Supplier accreditation Programme
Recognition Joint winner of the RTPI’s 2005 Award for  ‘e-Planning’ (2 nd  February 2006) “ The RTPI was very pleased to be able to award PARSOL a 2005 National Planning Award.  One of the reasons for PARSOL’s great success is that it was started by local authority professionals who had a clear understanding of what was possible and what would be useful.” Kelvin MacDonald, Director of Policy and Research, RTPI
Recognition Former Minister for Local e-Government, Jim Fitzpatrick, presents a plaque of recognition to PARSOL for their contribution to the Local E-Government Programme Jason McNeil (Mosaic), Jim Fitzpatrick (Minister), Martin Howell (Wandsworth)
So what next? Business Drivers Escalating priority placed on take-up of e-Planning Services; ongoing pressure to meet BV109 targets; LDF plan making and reporting through AMR; all of which are reflected in the proposed PDG (07/08) allocation criteria Impending introduction of the Single Application Form (1App) expected increase in the submission of electronic applications; thus, creating additional pressure for LPAs to fully embrace ‘end-to-end’ e-Planning; through effective electronic engagement with citizens and government organisations alike
So what next?   Business Transformation So far, the e-Planning Programme has delivered the technology groundwork enabler for change Next, authorities must focus on rethinking their business process to make e-Planning ‘business as usual’ Efficiencies, from investment in e-Planning, will only be realised through change programmes keyed on: suitably trained personnel; business process improvement, and  appropriate  application of technology Those authorities who fail to take the next vital steps of business transformation will suffer the surmountable ‘dis’-benefits from e-Planning, while missing out on the many attainable cashable efficiency gain benefits
A shameless plug Mosaic specialises in the delivery of business transformation programmes; proven through our recent successful delivery of the PARSOL Planning National Project; previous work with DCLG’s Planning Portal; and over 13 years of e-Business advisory experience to high profile public, commercial and defence organisations; we can help … Business Strategy Interim Management Change Management Programme Management Project Management Stakeholder Engagement Requirements Specification Procurement Management Process Improvement Benefits Realisation Resourcing Training
A parting thank you On behalf of DCLG, Wandsworth Council, PARSOL Planning Board … ‘ our most sincerest thanks for your support and contribution to the success of the PARSOL Planning National Project’

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Mosaic, Public Sector Forums, Efficiency Through E-Planning

  • 1. PARSOL Planning … and its contribution to the e-Planning Programme By Jason McNeil, BEng (hons), PARSOL Planning Project Manager Director and Principal Consultant, Mosaic Consulting Associates Ltd.
  • 2. Background P lanning and R egulatory S ervices O n L ine Launched in April 2003 Assist LA’s deliver Planning, Environmental Health, Trading Standards & Building Control services online Delivered by a consortium of Councils led by Wandsworth By Local Authorities for Local Authorities Funded by DCLG, in support of the e-Planning Programme
  • 3. Workstreams Electronic Application Consultation Expert System (Do I need Planning Permission?) Fast Track (Agent Accreditation Scheme) Service Delivery Standards Local Development Frameworks & Regional Spatial Strategies (RSS) Sustainable Product Migration
  • 4. Sustainable Product Migration PARSOL ‘officially’ finished end of OCT/06 Overarching remit spanning all workstreams Provide a sustainable life, after PARSOL, for selected PARSOL Project deliverables Migration to: Planning Portal Planning Advisory Service DCLG, NeSDS, LABC, CIEH, etc
  • 5. Electronic Application Consultation Overview Chaired by Chris Kendall, Planning Portal Key Outcomes Exchange electronic application consultation pilot study Reference System Post Implementation Review (PIR) Business Case for a future National Implementation Sustainable Funding Model for a future National Implementation Electronic Application and Consultation Best Practice Guidance Notes Electronic Consultation Take-up Survey Migration to the Planning Portal
  • 6. Electronic Application Consultation Pilot Reference System
  • 7. Electronic Application Consultation Best Practice Guidance Notes Designed to improve electronic consultation between LPAs and their Consultees Nail down fundamental technical inhibitors, e.g. Maximum File Sizes Naming Conventions Scanning Resolutions Standard business transactions between all stakeholder, e.g. Timing of requests for comments Delivery of decision notices Concise, accessible, set of business rules and example transactions
  • 8. Electronic Application Consultation Best Practice Business Rules
  • 9. Electronic Application Consultation Take-up Survey Determine the currently level of capability to engage in electronic consultation Survey of 20 statutory consultees Analysis of the Pendleton Website Survey (DEC/05) Not Ready 32% Good 2% Better 8% Best 59%
  • 10. Electronic Application Consultation Take-up Survey  10. Officer's Committee reports online  8. View decision notices online   7. Online Decision Register  6. Monitor application progress     3. Attachments to be viewed online     2. Online application register     1. Ease of Access to planning pages Best 58% Better 8% Good 2% Not Ready 32% Readiness 21 Point Website Survey Criteria
  • 12. Council for British Archaeology English Heritage English Nature Environment Agency Garden History Society Health and Safety Executive SPAB Sport England The Theatre Trust The Victorian Society Consultee Capability Maps
  • 13. Expert System Do I need Planning Permission? Chaired by Jim Worley, Melton Council Key Outcomes Revision of the Planning and Building Control knowledge base scripts Promotion to LPAs and Suppliers Suppliers of knowledge base solutions Team Knowledge Software AG Northgate CAPS (due early 2007) Number of LPAs live or signed-up to implement solutions, 23 Migration to PAS
  • 14. Fast Track Agent Accreditation Chaired by Louise Norie, Waverley Council Key Outcomes Revision of Fast Track Checklist Aligned with Electronic Application and Consultation Best Practice Guidance Outline business case for a nationally operated scheme National ‘electronic only’ scheme delivered through the Planning Portal - Right First Time Revised Fast Track Checklist to be retained for use Locally Extended to include Householder Development, Single or Replacement Dwellings, Electronic Applications
  • 15. Service Delivery Standards Chaired by Eric Woulds, Kirklees, Planning Officers’ Society (POS) Key Outcomes Revision of the e-Planning Service Delivery Standards, superseded by … the Better Planning Services Standards Proposed use as assessment criteria for 07/08 Planning Delivery Grant (PDG) Allocations Online self assessment tool hosted on the esd-Toolkit Migration to the Planning Advisory Service (PAS)
  • 16. Service Delivery Standards Launched at the RTPI Planning Convention (June 2006) by Baroness Andrews (OBE) and Richard Goodwin [DCLG] Baroness Andrews (OBE) [Parliamentary Under Secretary of State], Richard Goodwin [former e-Planning Programme Director]
  • 17. Service Delivery Standards Toolkits & Guidance Notes Review 8 Minor Revisions SP06, SP12, SP19, SP20, SP22, SP23, SP25, SP26 6 Major Revisions SP07, SP09, SP13, SP14, SP15, SP21 1 New Guidance Note Keeping Applicants and Agents Informed 3 Withdrawn SP08, SP10, SP11 Migration to PAS
  • 18. Service Delivery Standards Planning and Building Control Information Online Assist LPA’s publish planning, building control applications, appeals, enforcement registers, etc. while ensuring compliance against Data Protection Act 1998 Copyright and Design and Patents Act 1988 Agreed with the Information Commissioners Office (ICO) Migration to PAS
  • 19. LDF & RSS Workstream Chaired by Martin Howell, Wandsworth, PAROL Chair Key Outcomes Development of XML Schema to support the publication and consultation of Local Development Frameworks (LDF) and Regional Spatial Strategies (RSS) Documents Business case for a National Electronic LDF/RSS Consultation Service Migration to the Planning Portal LDF Document Publication Service Supplier accreditation Programme
  • 20. Recognition Joint winner of the RTPI’s 2005 Award for ‘e-Planning’ (2 nd February 2006) “ The RTPI was very pleased to be able to award PARSOL a 2005 National Planning Award. One of the reasons for PARSOL’s great success is that it was started by local authority professionals who had a clear understanding of what was possible and what would be useful.” Kelvin MacDonald, Director of Policy and Research, RTPI
  • 21. Recognition Former Minister for Local e-Government, Jim Fitzpatrick, presents a plaque of recognition to PARSOL for their contribution to the Local E-Government Programme Jason McNeil (Mosaic), Jim Fitzpatrick (Minister), Martin Howell (Wandsworth)
  • 22. So what next? Business Drivers Escalating priority placed on take-up of e-Planning Services; ongoing pressure to meet BV109 targets; LDF plan making and reporting through AMR; all of which are reflected in the proposed PDG (07/08) allocation criteria Impending introduction of the Single Application Form (1App) expected increase in the submission of electronic applications; thus, creating additional pressure for LPAs to fully embrace ‘end-to-end’ e-Planning; through effective electronic engagement with citizens and government organisations alike
  • 23. So what next? Business Transformation So far, the e-Planning Programme has delivered the technology groundwork enabler for change Next, authorities must focus on rethinking their business process to make e-Planning ‘business as usual’ Efficiencies, from investment in e-Planning, will only be realised through change programmes keyed on: suitably trained personnel; business process improvement, and appropriate application of technology Those authorities who fail to take the next vital steps of business transformation will suffer the surmountable ‘dis’-benefits from e-Planning, while missing out on the many attainable cashable efficiency gain benefits
  • 24. A shameless plug Mosaic specialises in the delivery of business transformation programmes; proven through our recent successful delivery of the PARSOL Planning National Project; previous work with DCLG’s Planning Portal; and over 13 years of e-Business advisory experience to high profile public, commercial and defence organisations; we can help … Business Strategy Interim Management Change Management Programme Management Project Management Stakeholder Engagement Requirements Specification Procurement Management Process Improvement Benefits Realisation Resourcing Training
  • 25. A parting thank you On behalf of DCLG, Wandsworth Council, PARSOL Planning Board … ‘ our most sincerest thanks for your support and contribution to the success of the PARSOL Planning National Project’