MPK732 – Marketing Management
Trimester Two, 2018
Assessment 1 – Case Study Analysis
DUE DATE AND TIME: Thursday 30 August (week 7) by 5.00pm AEST
PERCENTAGE OF FINAL GRADE: 30%
MODE: Group of 2-3 students or individually
WORD LIMIT: 3000 Words
HURDLE DETAILS: N/A
Learning Outcome Details
Unit Learning Outcome (ULO) Graduate Learning Outcome (GLO)
ULO 1: Evaluate the key concepts, models and GLO 1: Discipline-specific knowledge and
theories upon which the practice of marketing is capabilities: The case study analysis enables you to
based: The case study analysis enables you to reflect on and demonstrate your marketing
reflect on and critique the “key concepts, models management knowledge and capabilities.
and theories” addressed in MPK732.
ULO 2: Apply the fundamental principles involved GLO 1: Discipline-specific knowledge and
in managing marketing: The case study analysis capabilities: The case study analysis enables you to
requires you to apply the fundamental principles of reflect on and demonstrate your marketing
marketing management to a real world marketing management knowledge and capabilities.
situation. GLO 5: Problem solving: Case studies are a
commonly used method of problem-based learning.
Typically, using a case study aims to develop your
reasoning, problem-solving and decision-making
skills.
ULO 3: Analyze marketing problems and be GLO 4: Critical thinking: Case studies require you to
capable of applying relevant concepts, models critique the theory addressed in the unit and to
and theories to generate appropriate solutions: assess its usefulness as it applies in the real world.
The case study analysis enables you to solve This makes your learning clearly relevant to “real”
problems using previously acquired knowledge. It situations.
also engages you in research and reflective GLO 5: Problem solving: Case studies are a
discourse for the purpose of problem solving.
commonly used method of problem-based learning.
Typically, using a case study aims to develop your
reasoning, problem-solving and decision-making
skills.
Deakin's Bachelor of Commerce and MBA are internationally EPAS accredited.
Deakin Business School is accredited by AACSB.
ULO 4: Communicate an in-depth understanding
of a range of issues, practices, models and
phenomena in marketing: The case study analysis
completed in groups exposes you to different
viewpoints and commentaries on marketing.
Students need to communicate with one another
to successfully complete the analysis, and as a
group they need to effectively communicate with
the reader of their case study analysis.
GLO 2: Communication: The case study analysis
assists in developing your communication skills. It
allows students to learn from one another via
effective communication. Students also need to
communicate well with the reader of their case
study analysis.
Assessment Feedback:
Students who submit their work by the due date will receive their marks and feedback on
CloudDeakin by 15 working days after the due date.
Marking Criteria
A detailed rubric for this assessment task will be provided via Cloud. Please see the relevant
rubric in the assessment folder for Assignment 1. In summary, the marking criteria will include:
• Solutions to problems posed, i.e., demonstrate comprehension of the problem
and formulate solutions
• Application of theory, i.e., to current, real-world marketing issues
• Presenting and defending a position, i.e., consideration of the complexities of issues
and acknowledging other points of view
• Use of literature to support arguments
• Mechanics, e.g., spelling and grammar, language, use of referencing styles
Description / Requirements
Your Brief
A case study typically is an accurate, historical record of a business situation that actually has been
faced by business executives. The main aim of using the case study method is to allow you the
opportunity to translate theory into practice in a business situation that is as close to real world
experience as possible. The marketing situation(s) depicted in the case reflects the uncertainty of
the real-world marketing environment, and the reality of any practical situation. You will have to
master the art of sifting through all types of information, which is often incomplete, not presented
in the correct order, and may even be irrelevant or misleading, to solve the problems posed.
Page 2 of 7
You may find, and be frustrated by the fact, that in some situations there appears to be no single
“right” solution to the problem. There are likely to be multiple approaches, each one with a
different implication for the organization, and each involving different trade-offs.
Since the case study problems may be approached at times from different perspectives, your main
task will be to argue correctly the logic of, and evidence for, your solutions to the problems at hand.
The importance of the case study exercise is to emphasize how you arrived at your solution, rather
than just emphasize the solution itself.
Getting Started
Read the case study, The Chia Co: Offering a Superfood or a Fad?, as soon as possible, when
available on Cloud in the ‘Assessment 1 Learning Resources’. A prompt start will give you time to
“tune” into the case study. In particular, there is an amazing amount of relevant background
information publicly available that will have some bearing on the marketing situation described
in your case. Keep a look out for it! Academic journals and books, newspapers, magazines and
television are an especially good place to start your information search. Collect anything that you
think may help to enrich your analysis. You can always discard any irrelevant material later.
Now focus on the specific case problems posed below. These problems have been designed so that
you can apply the theory from the unit to the practical case study to arrive at solutions. Critically
evaluate and add to the existing information provided in your case study by:
• Continuing to read journal, newspaper and magazine articles on your topic.
• Looking for current event type television programs and published brochures, etcetera that may
be relevant to your topic.
• Observing the industry that the case is based on.
Please note: In this assignment, you are expected to utilise an extensive amount of research
conducted in the discipline of marketing and related fields, to extend your knowledge. Please
do NOT rely solely on your own opinions, personal experience, and the case study and other
materials that you have been provided.
Case study problems
1. What factors contributed to the success of The Chia Co? What competitive advantages does
The Chia Co possess, including consideration of the brand, products and value proposition,
demand, and market position? In your answer, conduct a 5Cs and SWOT analyses for The
Chia Co including consideration of the characteristics of the superfood product category and
market, and future opportunities. Justify your analysis using appropriate sources.
2. Evaluate the segmentation, targeting and positioning for The Chia Co within the superfood
market, including the competitors named in the case and other products and brands (not
mentioned) who may have entered or have the potential to enter the market. From your
Page 3 of 7
research of the case and other relevant sources, how do you perceive the future market for
superfoods? For two segments that The Chia Co could target (either in the case or not),
describe each segment (e.g., size, growth, et cetera) and create a persona describing for
each, the segment’s profile, activities, preferences, and needs. For the identified segments
and personas, summarise how they are different or similar from each other. Use elements
of consumer behaviour and market segmentation, targeting and positioning (STP) theory to
inform your response.
3. How can The Chia Co keep itself and its product ahead of other superfoods? Based on the
insights gleaned in Q32what one target market do you recommend The Chia Co brand focus
on going forward and why? What value proposition, positioning strategy and product(s)
would you recommend for this target market? Craft a perceptual map and positioning
statement linking the products to your recommended positioning strategy for this target
market being mindful of what ethical concerns should be considered when marketing
superfoods and how The Chia Co should tackle these.
Your arguments need to be supported by your understanding of the company’s strategy,
strengths, weaknesses, and competitive advantages identified in Q1, in combination with your
expectation of the market identified in Q2, with supporting justifications from the case, other
sources, relevant theory, your analysis, and acknowledgement of any assumptions. In other
words, your solutions to the problems identified in each question should draw on evidence
and insights from the case and other relevant sources, and show strong integration across the
questions of insights and understanding gleaned from your analysis.
Presenting your case study analysis
The case analysis should be presented in “problem and solution” format. The following
elements need to be included in the written analysis that you submit:
Cover page: Your final work should include a cover page with the work’s title, your names and
student numbers, name and code of the unit and the date of submission. (not included in the
word count).
Executive Summary (no more than 1 page in length) and Table(s) of Contents: (not included in
the word count)
Main body: The main body should provide analysis of the case study problems posed in the THREE
questions. Use headings and sub-headings, and figures and tables, et cetera to help explain your
points and to keep your arguments concise.
References: A complete citation of all work/research of others referenced should be included in a
list of references (not included in the word count). As this is a post- graduate unit, and students
are required to have advanced research and critical skills, a minimum of 20 references, mostly from
Page 4 of 7
peer- reviewed sources, is expected. Harvard style of referencing should be used throughout the
main body. Your analysis needs to be based on your own external research using quality external
sources. Assignments that only draw from the case, prescribed textbook and readings, and
rudimentary or questionable webpages (e.g., Wikipedia, the Online MBA), or other textbooks
are unlikely to be awarded a pass grade.
Word limit
Please note that 3000 words is the word limit for ALL assignments – quantity does not equal
quality. The word limit includes all material that you wish the assessor to read. This includes tables
and figures. The cover page, Executive Summary, Table(s) of Contents and reference list are not
counted in the word limit. Assignments outside this word limit range will reduce the assessed
grade.
Submission Instructions
Due date and time
Thursday 30 August by 5.00pm AEST. Please submit only ONE copy per group.
Group or individual sign-up
Please sign-up to a group via CloudDeakin as soon as possible even if you are a group of one, two or
three members as signing up to a group will open the Dropbox for submission of your assignment. Do
not leave this to the last minute. Please click on the “More” tab and then select “Groups”. Then click
on “View available Groups” and select the relevant group. In addition, maintain contact with group
members. You (not the unit team) are responsible for group management. Get on top of problems
quickly, and make decisions in the same way that you would as an executive.
You must keep a backup copy of every assignment you submit, until the marked assignment has
been returned to you. In the unlikely event that one of your assignments is misplaced, you will
need to submit your backup copy.
Any work you submit may be checked by electronic or other means for the purposes of detecting
collusion and/or plagiarism.
When you are required to submit an assignment through your CloudDeakin unit site, you will
receive an email to your Deakin email address confirming that it has been submitted. You should
check that you can see your assignment in the Submissions view of the Assignment Dropbox folder
after upload, and check for, and keep, the email receipt for the submission.
Page 5 of 7
Extensions
Extensions to the date for submission of this assignment will be considered only if a written
request is submitted and negotiated with the Unit Chair prior to the submission date, via email
to the Unit Chair (see email address on unit Cloud home page for unit team profile members).
Extensions are only granted for unexpected and extenuating circumstances. Work commitments
are not considered sufficient reason for late submission of work.
Other notes on written submissions:
1. All submissions should be 1.5 spaced. Allow a minimum of 25mm (1”) on left, right, top and
bottom margins. All pages should be numbered.
2. Do not use first person, e.g., “I” and “we” and avoid colloquialisms and clichés.
3. All tables and figures need to be numbered and labelled and referred to as such in the
text before they appear.
4. You should adopt the Harvard style of referencing, i.e., in text referencing (e.g., Kay,
Polonsky and Inglis, 2017). All quotations and references should be properly sourced.
Inadequate details of publications and other sources will reduce the assessed grade.
5. The assignment will be assessed as a complete piece, i.e., all members of a group are
responsible for its overall quality. Whether you work in a group of two or three members,
ALL members are responsible for the quality of the entire document.
6. Rewrite until it is clear and interesting. The first draft never works. Proofread to eliminate
obvious errors. Even better, ask someone else to proofread. Correctness and accuracy in
spelling, syntax, grammar and punctuation are expected at post-graduate level. Readers
will think that small errors are due to a lack of care and generalize about your analysis.
Errors in the submitted work will reduce the assessed grade.
7. Treat your submission the same way you would treat a professional work submission. Get it
in on time, at a level of quality that you would be happy to hand to your boss.
8. Submit WORD doc version of your assignment to Dropbox on the CloudDeakin unit site by
uploading it in the Submit Files area of the Dropbox. Well done!!
Page 6 of 7
Notes
• Penalties for late submission: The following marking penalties will apply if you submit an
assessment task after the due date without an approved extension: 5% will be deducted
from available marks for each day up to five days, and work that is submitted more than five
days after the due date will not be marked. You will receive 0% for the task. 'Day' means
working day for paper submissions and calendar day for electronic submissions. The Unit
Chair may refuse to accept a late submission where it is unreasonable or impracticable to
assess the task after the due date.
• For more information about academic misconduct, special consideration, extensions, and
assessment feedback, please refer to the document Your rights and responsibilities as a
student in this Unit in the first folder next to the Unit Guide of the Resources area in the
CloudDeakin unit site.
• Building evidence of your experiences, skills and knowledge (Portfolio) - Building a portfolio
that evidences your skills, knowledge and experience will provide you with a valuable tool to
help you prepare for interviews and to showcase to potential employers. There are a number of
tools that you can use to build a portfolio. You are provided with cloud space through OneDrive,
or through the Portfolio tool in the Cloud Unit Site, but you can use any storage repository
system that you like. Remember that a Portfolio is YOUR tool. You should be able to store your
assessment work, reflections, achievements and artefacts in YOUR Portfolio. Once you have
completed this assessment piece, add it to your personal Portfolio to use and showcase your
learning later, when applying for jobs, or further studies. Curate your work by adding meaningful
tags to your artefacts that describe what the artefact represents.
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Mpk732 t2 2018 assignment 1 case

  • 1. MPK732 – Marketing Management Trimester Two, 2018 Assessment 1 – Case Study Analysis DUE DATE AND TIME: Thursday 30 August (week 7) by 5.00pm AEST PERCENTAGE OF FINAL GRADE: 30% MODE: Group of 2-3 students or individually WORD LIMIT: 3000 Words HURDLE DETAILS: N/A Learning Outcome Details Unit Learning Outcome (ULO) Graduate Learning Outcome (GLO) ULO 1: Evaluate the key concepts, models and GLO 1: Discipline-specific knowledge and theories upon which the practice of marketing is capabilities: The case study analysis enables you to based: The case study analysis enables you to reflect on and demonstrate your marketing reflect on and critique the “key concepts, models management knowledge and capabilities. and theories” addressed in MPK732. ULO 2: Apply the fundamental principles involved GLO 1: Discipline-specific knowledge and in managing marketing: The case study analysis capabilities: The case study analysis enables you to requires you to apply the fundamental principles of reflect on and demonstrate your marketing marketing management to a real world marketing management knowledge and capabilities. situation. GLO 5: Problem solving: Case studies are a commonly used method of problem-based learning. Typically, using a case study aims to develop your reasoning, problem-solving and decision-making skills. ULO 3: Analyze marketing problems and be GLO 4: Critical thinking: Case studies require you to capable of applying relevant concepts, models critique the theory addressed in the unit and to and theories to generate appropriate solutions: assess its usefulness as it applies in the real world. The case study analysis enables you to solve This makes your learning clearly relevant to “real” problems using previously acquired knowledge. It situations. also engages you in research and reflective GLO 5: Problem solving: Case studies are a discourse for the purpose of problem solving. commonly used method of problem-based learning. Typically, using a case study aims to develop your reasoning, problem-solving and decision-making skills. Deakin's Bachelor of Commerce and MBA are internationally EPAS accredited. Deakin Business School is accredited by AACSB.
  • 2. ULO 4: Communicate an in-depth understanding of a range of issues, practices, models and phenomena in marketing: The case study analysis completed in groups exposes you to different viewpoints and commentaries on marketing. Students need to communicate with one another to successfully complete the analysis, and as a group they need to effectively communicate with the reader of their case study analysis. GLO 2: Communication: The case study analysis assists in developing your communication skills. It allows students to learn from one another via effective communication. Students also need to communicate well with the reader of their case study analysis. Assessment Feedback: Students who submit their work by the due date will receive their marks and feedback on CloudDeakin by 15 working days after the due date. Marking Criteria A detailed rubric for this assessment task will be provided via Cloud. Please see the relevant rubric in the assessment folder for Assignment 1. In summary, the marking criteria will include: • Solutions to problems posed, i.e., demonstrate comprehension of the problem and formulate solutions • Application of theory, i.e., to current, real-world marketing issues • Presenting and defending a position, i.e., consideration of the complexities of issues and acknowledging other points of view • Use of literature to support arguments • Mechanics, e.g., spelling and grammar, language, use of referencing styles Description / Requirements Your Brief A case study typically is an accurate, historical record of a business situation that actually has been faced by business executives. The main aim of using the case study method is to allow you the opportunity to translate theory into practice in a business situation that is as close to real world experience as possible. The marketing situation(s) depicted in the case reflects the uncertainty of the real-world marketing environment, and the reality of any practical situation. You will have to master the art of sifting through all types of information, which is often incomplete, not presented in the correct order, and may even be irrelevant or misleading, to solve the problems posed. Page 2 of 7
  • 3. You may find, and be frustrated by the fact, that in some situations there appears to be no single “right” solution to the problem. There are likely to be multiple approaches, each one with a different implication for the organization, and each involving different trade-offs. Since the case study problems may be approached at times from different perspectives, your main task will be to argue correctly the logic of, and evidence for, your solutions to the problems at hand. The importance of the case study exercise is to emphasize how you arrived at your solution, rather than just emphasize the solution itself. Getting Started Read the case study, The Chia Co: Offering a Superfood or a Fad?, as soon as possible, when available on Cloud in the ‘Assessment 1 Learning Resources’. A prompt start will give you time to “tune” into the case study. In particular, there is an amazing amount of relevant background information publicly available that will have some bearing on the marketing situation described in your case. Keep a look out for it! Academic journals and books, newspapers, magazines and television are an especially good place to start your information search. Collect anything that you think may help to enrich your analysis. You can always discard any irrelevant material later. Now focus on the specific case problems posed below. These problems have been designed so that you can apply the theory from the unit to the practical case study to arrive at solutions. Critically evaluate and add to the existing information provided in your case study by: • Continuing to read journal, newspaper and magazine articles on your topic. • Looking for current event type television programs and published brochures, etcetera that may be relevant to your topic. • Observing the industry that the case is based on. Please note: In this assignment, you are expected to utilise an extensive amount of research conducted in the discipline of marketing and related fields, to extend your knowledge. Please do NOT rely solely on your own opinions, personal experience, and the case study and other materials that you have been provided. Case study problems 1. What factors contributed to the success of The Chia Co? What competitive advantages does The Chia Co possess, including consideration of the brand, products and value proposition, demand, and market position? In your answer, conduct a 5Cs and SWOT analyses for The Chia Co including consideration of the characteristics of the superfood product category and market, and future opportunities. Justify your analysis using appropriate sources. 2. Evaluate the segmentation, targeting and positioning for The Chia Co within the superfood market, including the competitors named in the case and other products and brands (not mentioned) who may have entered or have the potential to enter the market. From your Page 3 of 7
  • 4. research of the case and other relevant sources, how do you perceive the future market for superfoods? For two segments that The Chia Co could target (either in the case or not), describe each segment (e.g., size, growth, et cetera) and create a persona describing for each, the segment’s profile, activities, preferences, and needs. For the identified segments and personas, summarise how they are different or similar from each other. Use elements of consumer behaviour and market segmentation, targeting and positioning (STP) theory to inform your response. 3. How can The Chia Co keep itself and its product ahead of other superfoods? Based on the insights gleaned in Q32what one target market do you recommend The Chia Co brand focus on going forward and why? What value proposition, positioning strategy and product(s) would you recommend for this target market? Craft a perceptual map and positioning statement linking the products to your recommended positioning strategy for this target market being mindful of what ethical concerns should be considered when marketing superfoods and how The Chia Co should tackle these. Your arguments need to be supported by your understanding of the company’s strategy, strengths, weaknesses, and competitive advantages identified in Q1, in combination with your expectation of the market identified in Q2, with supporting justifications from the case, other sources, relevant theory, your analysis, and acknowledgement of any assumptions. In other words, your solutions to the problems identified in each question should draw on evidence and insights from the case and other relevant sources, and show strong integration across the questions of insights and understanding gleaned from your analysis. Presenting your case study analysis The case analysis should be presented in “problem and solution” format. The following elements need to be included in the written analysis that you submit: Cover page: Your final work should include a cover page with the work’s title, your names and student numbers, name and code of the unit and the date of submission. (not included in the word count). Executive Summary (no more than 1 page in length) and Table(s) of Contents: (not included in the word count) Main body: The main body should provide analysis of the case study problems posed in the THREE questions. Use headings and sub-headings, and figures and tables, et cetera to help explain your points and to keep your arguments concise. References: A complete citation of all work/research of others referenced should be included in a list of references (not included in the word count). As this is a post- graduate unit, and students are required to have advanced research and critical skills, a minimum of 20 references, mostly from Page 4 of 7
  • 5. peer- reviewed sources, is expected. Harvard style of referencing should be used throughout the main body. Your analysis needs to be based on your own external research using quality external sources. Assignments that only draw from the case, prescribed textbook and readings, and rudimentary or questionable webpages (e.g., Wikipedia, the Online MBA), or other textbooks are unlikely to be awarded a pass grade. Word limit Please note that 3000 words is the word limit for ALL assignments – quantity does not equal quality. The word limit includes all material that you wish the assessor to read. This includes tables and figures. The cover page, Executive Summary, Table(s) of Contents and reference list are not counted in the word limit. Assignments outside this word limit range will reduce the assessed grade. Submission Instructions Due date and time Thursday 30 August by 5.00pm AEST. Please submit only ONE copy per group. Group or individual sign-up Please sign-up to a group via CloudDeakin as soon as possible even if you are a group of one, two or three members as signing up to a group will open the Dropbox for submission of your assignment. Do not leave this to the last minute. Please click on the “More” tab and then select “Groups”. Then click on “View available Groups” and select the relevant group. In addition, maintain contact with group members. You (not the unit team) are responsible for group management. Get on top of problems quickly, and make decisions in the same way that you would as an executive. You must keep a backup copy of every assignment you submit, until the marked assignment has been returned to you. In the unlikely event that one of your assignments is misplaced, you will need to submit your backup copy. Any work you submit may be checked by electronic or other means for the purposes of detecting collusion and/or plagiarism. When you are required to submit an assignment through your CloudDeakin unit site, you will receive an email to your Deakin email address confirming that it has been submitted. You should check that you can see your assignment in the Submissions view of the Assignment Dropbox folder after upload, and check for, and keep, the email receipt for the submission. Page 5 of 7
  • 6. Extensions Extensions to the date for submission of this assignment will be considered only if a written request is submitted and negotiated with the Unit Chair prior to the submission date, via email to the Unit Chair (see email address on unit Cloud home page for unit team profile members). Extensions are only granted for unexpected and extenuating circumstances. Work commitments are not considered sufficient reason for late submission of work. Other notes on written submissions: 1. All submissions should be 1.5 spaced. Allow a minimum of 25mm (1”) on left, right, top and bottom margins. All pages should be numbered. 2. Do not use first person, e.g., “I” and “we” and avoid colloquialisms and clichés. 3. All tables and figures need to be numbered and labelled and referred to as such in the text before they appear. 4. You should adopt the Harvard style of referencing, i.e., in text referencing (e.g., Kay, Polonsky and Inglis, 2017). All quotations and references should be properly sourced. Inadequate details of publications and other sources will reduce the assessed grade. 5. The assignment will be assessed as a complete piece, i.e., all members of a group are responsible for its overall quality. Whether you work in a group of two or three members, ALL members are responsible for the quality of the entire document. 6. Rewrite until it is clear and interesting. The first draft never works. Proofread to eliminate obvious errors. Even better, ask someone else to proofread. Correctness and accuracy in spelling, syntax, grammar and punctuation are expected at post-graduate level. Readers will think that small errors are due to a lack of care and generalize about your analysis. Errors in the submitted work will reduce the assessed grade. 7. Treat your submission the same way you would treat a professional work submission. Get it in on time, at a level of quality that you would be happy to hand to your boss. 8. Submit WORD doc version of your assignment to Dropbox on the CloudDeakin unit site by uploading it in the Submit Files area of the Dropbox. Well done!! Page 6 of 7
  • 7. Notes • Penalties for late submission: The following marking penalties will apply if you submit an assessment task after the due date without an approved extension: 5% will be deducted from available marks for each day up to five days, and work that is submitted more than five days after the due date will not be marked. You will receive 0% for the task. 'Day' means working day for paper submissions and calendar day for electronic submissions. The Unit Chair may refuse to accept a late submission where it is unreasonable or impracticable to assess the task after the due date. • For more information about academic misconduct, special consideration, extensions, and assessment feedback, please refer to the document Your rights and responsibilities as a student in this Unit in the first folder next to the Unit Guide of the Resources area in the CloudDeakin unit site. • Building evidence of your experiences, skills and knowledge (Portfolio) - Building a portfolio that evidences your skills, knowledge and experience will provide you with a valuable tool to help you prepare for interviews and to showcase to potential employers. There are a number of tools that you can use to build a portfolio. You are provided with cloud space through OneDrive, or through the Portfolio tool in the Cloud Unit Site, but you can use any storage repository system that you like. Remember that a Portfolio is YOUR tool. You should be able to store your assessment work, reflections, achievements and artefacts in YOUR Portfolio. Once you have completed this assessment piece, add it to your personal Portfolio to use and showcase your learning later, when applying for jobs, or further studies. Curate your work by adding meaningful tags to your artefacts that describe what the artefact represents. Page 7 of 7