Managed Print Services
- 1. Reduce Costs Maximize Control Streamline Operations Secure Devices Conserve Resources ENCOMPASS Managed Print Services
- 2. Managing to do more with less. At a time when more and more companies are looking for ways to reduce costs and increase efficiency, Toshiba offers a proven solution that’s been helping companies like yours for years—Encompass Managed Print Services (MPS). By optimizing your fleet of printers and managing your print environment, we’ll help you reach your financial goals while allowing you to focus on day-to-day operations. The Managed Experience counts Print Experts Toshiba’s Managed Print Experts are At Toshiba, we’ve moved far beyond highly experienced in implementing a the box. Our people bring innovative, time tested and finely tuned process real-world solutions to help you cut of optimizing print environments for costs, streamline operations, control businesses to provide maximum productivity and efficiency. CIO Enterprise your output environment, secure Value Award your documents, and reduce your • 2003 - 1st MPS strategy launched WINNER environmental footprint. If there’s one and 1st enterprise customers thing every business and our planet can Our Encompass Document • 2004 – 1st MPS global customers Analysis Program received use right now, it’s managing to do more with less. • 2005 – Encompass Document the CIO Enterprise Value Analysis Program awarded Award. Judging is based on CIO Enterprise Value Award business value criteria such as the strategic, customer, social, and financial impact as well as technical excellence. Our Award Winning Encompass program saves businesses an average of 30-40%, with the most substantial savings as high as 60%. ENCOMPASS Managed Print Services
- 3. Six Sigma process The Encompass Program uses Our Six Sigma DMAIC process includes: the proven business management • DEFINE the objectives, constraints, strategy of Six Sigma combined INE ME AS with our extensive knowledge of timeframes & participants EF D UR print management. We begin with • MEASURE the assets, usage, E an Encompass Document Analysis workflow & cost drivers SIX NTROL of a company’s document output SIGMA ANAL • ANALYZE data to create detailed cost fleet and identify any inefficiencies. profiles for every product & process CO YZ These inefficiencies may include E • IMPROVE the current environment redundant, underutilized, and outdated IMPROVE with an effective solution equipment, high cost local devices as well as hidden costs of storerooms • CONTROL through ongoing overflowing with mismatched benchmarking, cost improvements, etc. and outdated printer supplies. Allow our expert analysts to identify inefficiencies and develop a custom plan for your business.
- 4. Putting our award-winning program into action. As part of your Encompass Document Analysis, our trained professionals will provide an on-site walk-through of your offices and a complete inventory of your fleet of document equipment. We help you consolidate your print volume to more efficient multifunction devices and to your existing efficient network laser printers. This optimization can reduce costs, streamline operations, maximize control, secure your documents, and conserve resources. Reduce costs Businesses that have already taken How Customers Fleet Optimization: advantage of our Managed Print Save Money 65-75% We calculate precisely how much Better Services have realized an average Pricing: waste occurs within your company 0-15% savings of between 30% and 40%, with Acquisition and/or individual departments. Method: 0-5% the most substantial savings as high Our experts determine the cost Vendor/Asset as 60%. Areas of cost savings include Management: savings you can expect, including fleet optimization, acquisition method 0-5% hard savings through the reduction and vendor/asset management. of hardware costs as well as soft savings through improved efficiency. Free up your IT resources by letting us manage and optimize your print output fleet. Reduce number and types of devices Optimize printing ChangeCh On-line supplies ordering On-line service requests #rd3 Interface with one vendor #rd3 ENCOMPASS Managed Print Services
- 5. VISIBILITY SPEND CONTRACT MANAGEMENT MANAGEMENT EXPENSE CONTROL Streamline operations Our Global Services Portal is a secure, Many organizations utilize their IT easy-to-use, online site that enables you personnel to manage the printer fleet. Such operations require multiple to access your account information 24/7. resources to provide dispatch of service calls, technical support, troubleshooting, Maximize control Another way you can control and monitor your print environment is supplies, and repairs, not to mention the One of the best ways to control printing through our Global Services Portal installation, configuration, and relocation costs is to control the use of print (GSP). GSP is an easy-to-use online of devices. Our Managed Print Services devices. We offer rules-based network procurement and support site for your conveniently provide you with a single printing so you can control the use of business. It enables you to access source for service, supplies, and billing, print devices. You can predetermine your account information 24 hours a thus freeing up your IT resources. printing parameters including size, day, seven days a week. The website is volume, mandatory duplex printing, secure, convenient and easy to navigate, Toshiba’s Managed Print black and white vs. color, and the ability in order to allow you to streamline asset Services include: to redirect jobs to lower-cost devices. management, review usage, procure You can notify users of job costs and • PageSmart, the comprehensive supplies and request services. environmental impact before they pricing program that includes: print in order to increase awareness • Equipment ordering - Encompass and Encompass of printing costs and to decrease • Supplies requisition Impressions toner, as well as waste. You can also implement rules • Fleet management other manufacturers to increase document security and • Usage monitoring - Fleet monitoring meet regulatory requirements by • Reports on devices including: - Device level monitoring (usage, preventing confidential documents - Population consumables status, automated from being printed or informing you - Usage supplies replenishment) who printed them and when. - Total cost • National service for Toshiba and - Service history non-Toshiba devices • Reports categorized by: - Help desk and technical support - Fleet - Onsite repairs - Product type - Online portal for efficient - Brand ordering of supplies - Location - Individual device
- 6. Eco-innovation and data security. Two of the most common concerns of today’s businesses are preserving the environment and securing valuable data. At Toshiba, they’ve been top priority for years. We have systems in place to help businesses meet company requirements as well as government regulations. Reducing your impact The report also provides clear metrics Toshiba devices incorporate energy of how optimization of your document saving features such as: on the environment output fleet will impact the environment. • TonerSave Mode Toshiba will analyze your Benefits of optimization current eco footprint and • Blank Page Elimination include the reduction of find ways to measurably electrical consumption by • Letterhead Print Mode improve it in the future anywhere from 300 to 1,500 • Default Duplex Printing with our Encompass kWh per year. Eliminating Green Report. This • Restriction of Color Printing single-user devices can report provides clear, positively impact the • Super Sleep Mode accurate measurements environment by reducing We also offer programs to reduce of your office printing supply usage, energy your environmental impact such as environmental footprint consumption and waste consumables recycling programs in terms of paper to landfill. For instance, (Zero Waste to Landfill) and equipment consumption, electrical 60,000 pages printed on the disposal services. consumption and CO2 eSTUDIO635 uses 1 toner emissions, natural resource and solid bottle while the same number of pages waste impact as well as environmental produced with desktop printers uses 30 and economic costs. toner cartridges. The Gree n Re Our Encompass Green Report will Work The Gre port en R provide clear metrics on how the epo ing To geth Tosh resp o iba ta kes en er Fo viro r the Plan et rt nsibilit nmen you, y seWo rious in tal an our va rk d so optimization of your print fleet will ly. g T Woo cial world lued rking geth cuh Tossto toget er Fhe a bet ibmta, a erke or rth othe ter p we ca with la p resce r, but also to liv s enviro ake e Plane onsib e nm fo no ility t o nme the t yorugen, ouerat seriouy for ntal and nl As yo r valu ns sly ea ur m io socia ed c co . Woch reduce your electrical consumption anagworld to l not o ed p a b ustome. rking to nly ca oth rin e rv r mer, geth and res ab er, t setteicplac e pro to we c er w cuttin out but a boost o evi an m ith g your ls fo liv der,e n ake about As prin ing yog r e Toot o shibn the your youting ur nera prod aly fo enn ro r maco tions uctivto r ea n sts, and environmental footprint. Tosh viot nm ch iba, re only ta agedbut also en ity co me. and ducin l sust pri and yo cares ab na nt servicres ca oper g c ur ai b uttinen o ility. e ationa abo st l co g yo nm ut boost ith provide viro W s u ea ur priental im ing you ut yois r, To shib Wha r ensier nting c pact r pro a t is G Toshiba viron an th menyou osts, duc tivity Tosh REE and RE reducin N , tal sthink. but also iba’s opePOR g usta care Lead ratio T? your e inab ility. s provi ing In nal c nviro With des nova osts nme cleaWh r factt tion G is e ntal your office ab is G acke REEN asier th impa ct printin Rd E Emea REP an term Toshg NR surem ORT you th s of en ibenviro a’s L nm EPO ink. ergy provi ead en en RTts to paper coe ing tal fo ? usag d nsum Inno otprin waste e, tota s clear n, your ptio vatio t in . It p offiaper factcarton lp nG roted vi rm ce p an ba em RE ri d ca cked ission, EN RE and s of u ea nting ertridg measu es yo POR future nviro e so ene sy T and ppa tin rinp eg u st rgycomparis nmenta lid rements saving . wa sage na consum on of l foo r su ai to ENCOMPASS GRE ThesteTosh , tobility, tal red ption curr tprin EN R . It pib , en t in EPO and T a’s Le papeructions carton te rovid an enviro Rfu al miss nmen tuso es es adu g Inno d cartri re p tim yo in ion, of tree ta im anld rintinates easy cvation dge s pac savi t omp olid s cons n in te g su your Managed Print Services paper and GRE ed g. Thrms stainaannual arison o um EN, w e of aste Tos num bility , red f curr cartrid REPOR at hiba’s ber envi w er uctio ent ronm so ge T als pro Lead ns enta w lid o duc ing In of tr ees l imaste estimaed, pact gen te nova tion pap con sum in te ated s your a er er a ed, rms . nnua ENC nd c wast of nu l O ManagMP artri e wa mbe ed Prin AS dge ter p r t Ser S solid rodu vices wast ced, e ge nera ENC ted. OMP Manag A
- 7. Up SeSecures Print Output Protects Data Creates Secure PDF Controls Access Controlled Control access to your MFP with Network With our Secure Authentication. MFP Vulnerability Assessment, we’ll help you achieve a uniform level of security across your devices and network. The security of Toshiba Our Encompass Security Assessment includes four areas of focus: Toshiba utilizes innovative security technologies and expert personnel • Device security who are trained and certified as • Access security part of our Encompass Security • Document security Vulnerability Assessment Program. Our Professional Services Consultants • Device end of life security are experienced in analyzing and One of our Professional Services assessing device, fleet and enterprise Consultants can develop a security plan document security. Multiple points of specifically designed for your company vulnerability are assessed including as well as your budget. devices not manufactured by Toshiba. Contact your local Toshiba dealer to After analyzing possible security risks, gain control of your document output our experts provide you with a detailed fleet today! security plan and help you implement it.
- 8. ENCOMPASS Managed Print Services Corporate Office 2 Musick, Irvine, CA 92618-1631 Tel: 949-462-6000 East Coast 959 Route 46 East, 5th Floor, Parsippany, NJ 07054 Tel: 973-316-2700 Midwest 8770 W. Bryn Mawr Ave., Suite 700, Chicago, IL 60631 Tel: 773-380-6000 South 2037 Bakers Mill Rd., Dacula, GA 30019 Tel: 678-546-9385 West Coast 142 Technology, Suite 150, Irvine, CA 92618 Tel: 949-462-6262 Web Site www.copiers.toshiba.com