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Multitasking - The Frankenstein of
Modern Business World



June 2012
New Delhi
The ability to do multiple tasks at one time is considered a virtue in
this competitive business culture.

What is it? Are we aware of its consequences??
                                             2
                          Think Talent Services Confidential
Multitasking

      Multitasking, by traditional definition found in the dictionary is: “the performance of
      multiple tasks at one time.” Rather than focusing all available attention on one task
      and completing it before moving on, many tasks are accomplished at one time




                                                                             Thanks to
       “To do two things at a time is to do neither”
        – Publilious Syrus 1st century BC


Publilious Syrus, a Latin writer of maxims,                                                     3
flourished in the 1st century BC              Think Talent Services Confidential
Today's generation
                                     is capable of
                                     doing this.

                                     But do we
                                     compromise
                                     something in
                                     doing so ??     4
Think Talent Services Confidential
Technological help while multitasking
 Common statement:

   “Role expansions have resulted in workers having to do more with less, and
   multiple technologies have made that seem possible”


    We often thank Intel but research indicates
    some serious loss of business

 Research says this:
   Technologies often translate into multiple interruption. On average, workers are
   Interrupted once every ten and a half minutes.

    Once interrupted it takes a worker 23 minutes a day to get back to the task he/she was
    working on.

   A report from Basex quantified the cost of interruptions. It found that the average
   knowledge worker loses 2.1 hours per day to “unimportant interruptions or
   distractions.” At $21 per hour, the cost of interruptions to businesses would be $588
   billion a year                                              Source: Herman miller study, “The siren
                                     Think Talent Services Confidential   song of multitasking” 2007     5
Gerald Weinberg proposed Rule of Thumb
(Gerald Weinberg American computer scientist, author and teacher of the psychology and
anthropology of computer software development)




            Adding a single project to your workload is profoundly deli-bating by Weinberg
            calculation. You lose 20% of your time. By the time you add a third project to
            the mix, nearly half your time is wasted in task switching.

            Recent study by Mckinsey says, participants who completed tasks in parallel took
            up to 30 percent longer and made twice as many errors as those who completed
            the same tasks in sequence                                                 6
                                             Think Talent Services Confidential   Source: Gerald Weinberg research, 2006
How does our Brain function when we Multitask ??
     What happens to creativity & stress ?
                                                      7
                 Think Talent Services Confidential
Multitasking & Brain

“ We are biologically incapable of processing attention-rich inputs
simultaneously”          - Dr. John Medina (Director of the Brain Center for Applied
                                   Learning Research at Seattle Pacific University)



French biomedical research says:
 When it comes to task management, the prefrontal
 Cortex of the human brain is key. The anterior part of this
 brain region forms the goal or intention.

 While working on two task brains split the labor: activity in
 the left side of the prefrontal cortex corresponded to one
 task while the right side took over the other task.

 The research also says the brain can’t efficiently juggle more than two tasks because it
 has only two hemispheres available for task management



                                                                         Source: Science now study,           8
                                    Think Talent Services Confidential   “Multitasking splits the brain” 2010
Loosing Creativity


“If the firms don’t innovate they will
 die” – Philip Kotler (The author of Marketing
 Management among dozens of other textbooks and books)
                                                                                 It demands a lot of
                                                                                   creative thinking




                                                          Harvard Business School evaluated the
                                                         daily work patterns of more than 9,000
                                                         individuals working on projects that
                                                         required creativity and innovation. They
                                                         found that the likelihood of creative
                                                         thinking is higher when people focus on
                                                         one activity for a significant part of the
                                                         day and collaborate with just one other
                                                         person

                                        Think Talent Services Confidential   Source: Mckinsey study, “Recovering
                                                                             from information overload” 2011       9
Stress is the biggest reason of
reduced Task Engagement

What is the root cause ??




                                                                10
                           Think Talent Services Confidential
Stress – more and more multitasking
 “Multitasking, almost by its very nature, creates stress, and long-term stress, in turn,
 is likely to make us less able to multitask”. - Dr. Jordan Grafman to Los Angeles Times
                                                              (Director of Traumatic Brain Injury Research at
                                                               Kessler Foundation)


   One international survey of more than 1,300
   managers found “one-third of managers suffer
   from ill-health as a direct consequence of stress
   associated with information overload.”


        The Bureau of Labor Statistics estimated that stress cost American business about $
        10,000 annually per employee – an overall economic impact of about $ 300 billion.

         The National Institute for Occupational safety and health estimated that 40% of the
         nations workforce is affected by stress, making it the No.1 reason for work disability.
                                                                                                Health at stake
        Stress can result in depression and anxiety, and put people at risk for diabetes,
        hyperthyroidism, lung cancer, heart disease, strokes, and other diseases.
                                                       - Assistant U.S. Surgeon General Marilyn Gaston
Dr. Marilyn Gaston is one of the world's
foremost experts on sickle cell disease    Think Talent Services Confidential   Source: Prochain Solution study, 2010   11
Watch this two video


 Click
 http://www.youtube.com/watch?v=2bHw
 AjoIvJw to watch “How the brain makes
 creative connection”




 Click
 http://www.youtube.com/watch?v=v
 JG698U2Mvo to watch “Selective
 attention test video”



                                                                 12
                            Think Talent Services Confidential
Our Coordinates


  619, 6th floor, ILD Trade Centre, Sec – 47
  Sohna Road, Gurgaon – 122001
  T: 0124-405 5375

  W: www.thinktalentindia.com
  E : info@thinktalentindia.com




            Subscribe to Our Blogs at www.thinktalentindia.com/blog/




                                                                          13
                                     Think Talent Services Confidential

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Multitasking

  • 1. Multitasking - The Frankenstein of Modern Business World June 2012 New Delhi
  • 2. The ability to do multiple tasks at one time is considered a virtue in this competitive business culture. What is it? Are we aware of its consequences?? 2 Think Talent Services Confidential
  • 3. Multitasking Multitasking, by traditional definition found in the dictionary is: “the performance of multiple tasks at one time.” Rather than focusing all available attention on one task and completing it before moving on, many tasks are accomplished at one time Thanks to “To do two things at a time is to do neither” – Publilious Syrus 1st century BC Publilious Syrus, a Latin writer of maxims, 3 flourished in the 1st century BC Think Talent Services Confidential
  • 4. Today's generation is capable of doing this. But do we compromise something in doing so ?? 4 Think Talent Services Confidential
  • 5. Technological help while multitasking Common statement: “Role expansions have resulted in workers having to do more with less, and multiple technologies have made that seem possible” We often thank Intel but research indicates some serious loss of business Research says this: Technologies often translate into multiple interruption. On average, workers are Interrupted once every ten and a half minutes. Once interrupted it takes a worker 23 minutes a day to get back to the task he/she was working on. A report from Basex quantified the cost of interruptions. It found that the average knowledge worker loses 2.1 hours per day to “unimportant interruptions or distractions.” At $21 per hour, the cost of interruptions to businesses would be $588 billion a year Source: Herman miller study, “The siren Think Talent Services Confidential song of multitasking” 2007 5
  • 6. Gerald Weinberg proposed Rule of Thumb (Gerald Weinberg American computer scientist, author and teacher of the psychology and anthropology of computer software development) Adding a single project to your workload is profoundly deli-bating by Weinberg calculation. You lose 20% of your time. By the time you add a third project to the mix, nearly half your time is wasted in task switching. Recent study by Mckinsey says, participants who completed tasks in parallel took up to 30 percent longer and made twice as many errors as those who completed the same tasks in sequence 6 Think Talent Services Confidential Source: Gerald Weinberg research, 2006
  • 7. How does our Brain function when we Multitask ?? What happens to creativity & stress ? 7 Think Talent Services Confidential
  • 8. Multitasking & Brain “ We are biologically incapable of processing attention-rich inputs simultaneously” - Dr. John Medina (Director of the Brain Center for Applied Learning Research at Seattle Pacific University) French biomedical research says: When it comes to task management, the prefrontal Cortex of the human brain is key. The anterior part of this brain region forms the goal or intention. While working on two task brains split the labor: activity in the left side of the prefrontal cortex corresponded to one task while the right side took over the other task. The research also says the brain can’t efficiently juggle more than two tasks because it has only two hemispheres available for task management Source: Science now study, 8 Think Talent Services Confidential “Multitasking splits the brain” 2010
  • 9. Loosing Creativity “If the firms don’t innovate they will die” – Philip Kotler (The author of Marketing Management among dozens of other textbooks and books) It demands a lot of creative thinking Harvard Business School evaluated the daily work patterns of more than 9,000 individuals working on projects that required creativity and innovation. They found that the likelihood of creative thinking is higher when people focus on one activity for a significant part of the day and collaborate with just one other person Think Talent Services Confidential Source: Mckinsey study, “Recovering from information overload” 2011 9
  • 10. Stress is the biggest reason of reduced Task Engagement What is the root cause ?? 10 Think Talent Services Confidential
  • 11. Stress – more and more multitasking “Multitasking, almost by its very nature, creates stress, and long-term stress, in turn, is likely to make us less able to multitask”. - Dr. Jordan Grafman to Los Angeles Times (Director of Traumatic Brain Injury Research at Kessler Foundation) One international survey of more than 1,300 managers found “one-third of managers suffer from ill-health as a direct consequence of stress associated with information overload.” The Bureau of Labor Statistics estimated that stress cost American business about $ 10,000 annually per employee – an overall economic impact of about $ 300 billion. The National Institute for Occupational safety and health estimated that 40% of the nations workforce is affected by stress, making it the No.1 reason for work disability. Health at stake Stress can result in depression and anxiety, and put people at risk for diabetes, hyperthyroidism, lung cancer, heart disease, strokes, and other diseases. - Assistant U.S. Surgeon General Marilyn Gaston Dr. Marilyn Gaston is one of the world's foremost experts on sickle cell disease Think Talent Services Confidential Source: Prochain Solution study, 2010 11
  • 12. Watch this two video Click http://www.youtube.com/watch?v=2bHw AjoIvJw to watch “How the brain makes creative connection” Click http://www.youtube.com/watch?v=v JG698U2Mvo to watch “Selective attention test video” 12 Think Talent Services Confidential
  • 13. Our Coordinates 619, 6th floor, ILD Trade Centre, Sec – 47 Sohna Road, Gurgaon – 122001 T: 0124-405 5375 W: www.thinktalentindia.com E : info@thinktalentindia.com Subscribe to Our Blogs at www.thinktalentindia.com/blog/ 13 Think Talent Services Confidential