The importance of collective intelligence, and empathy in digital environments
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This document discusses the importance of collaboration, collective intelligence, and empathy. It argues that empathy has historically enabled human cooperation and survival by allowing for collaboration. While collective intelligence emerges from online interactions, empathy is weaker online than in person because digital systems are not designed for emotional context. The project NEMO aims to study how to increase empathy and inter-brain synchronization digitally to improve online problem solving and collective intelligence.
![By NASA Goddard Space Flight Center from Greenbelt, MD, USA (Mars Science Laboratory (MSL)) [CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons
And even today, together is how we continue to attain the
greatest things and solve the biggest problems.](https://image.slidesharecdn.com/upgradedlifeks-160531164947/85/The-importance-of-collective-intelligence-and-empathy-in-digital-environments-7-320.jpg)
The importance of collective intelligence, and empathy in digital environments
- 1. The importance of collective intelligence, and empathy in digital environments @katrisaarikivi
- 2. 1. The importance of collaboration and collective intelligence 2. The neuroscientific perspective to empathy 3. Collaboration and empathy in the digital realm?
- 3. 1. The importance of collaboration and collective intelligence 2. The neuroscientific perspective to empathy 3. Collaboration and empathy in the digital realm?
- 4. People come together to survive and flourish.
- 5. The ability to collaborate has always been important for the human species, it is important now, and in the future, its importance will only increase.
- 6. Zaki & Ochsner (2012) “Compared to other animals, humans are slow, small, and weak” Evolution may have favored the skills that permit cooperation. For humans, empathy has been a survival skill, because it enables collaboration. By Mariano - Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=265811
- 7. By NASA Goddard Space Flight Center from Greenbelt, MD, USA (Mars Science Laboratory (MSL)) [CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons And even today, together is how we continue to attain the greatest things and solve the biggest problems.
- 8. In the future, the importance of skills for collaboration will only increase.
- 9. In the future, humans will focus on tasks in which we are better than the "robot".
- 10. These tasks require skills in which human intelligence still surpasses the artifical. The most important of these is empathy.
- 11. Collective intelligence best explains a team’s problem- solving capability.
- 12. How does collective intelligence emerge? "The key to high performance lay not in the content of a team’s discussions but in the manner in which it was communicating." Pentland, A., https://hbr.org/2012/04/the-new-science-of-building-great-teams
- 13. • Short speeches, no monologues • The empathy skills of team members • Responsiveness towards others • Everyone gets a turn to speak
- 14. Empathy makes collaboration and collective intelligence possible.
- 15. 1. The importance of collaboration and collective intelligence 2. The neuroscientific perspective to empathy 3. Collaboration and empathy in the digital realm?
- 16. EMOTIONS THOUGHTS ACTIONS Zaki & Ochsner, 2012 Cognitive empathy Theory of mind Affective empathy Altruism Prosocial concern Empathic motivation
- 17. Things that increase empathy • Reading literary fiction (Kidd et al., 2013) • Playing Rock Band together (Martin et al., 2015) • Moving together in synchrony: bouncing (Cirelli et al., 2014) clapping (Hove et al., 2013) rocking in rocking chairs (Valdesolo et al., 2010)
- 18. The two-brain perspective • The greater the extent of neural coupling between a speaker and listener, the better the understanding. Stephens et al., 2010 • Rhythmic activity of brains synchronizes during interaction. Dumas et al., 2010; Müller et al., 2013
- 19. 1. The importance of collaboration and collective intelligence 2. The neuroscientific perspective to empathy and interaction 3. Collaboration and empathy in the digital realm?
- 20. We are living in a connected world.
- 21. Collective intelligence does emerge online. And there too, empathy supports it’s emergence.
- 22. There’s just one problem…
- 23. Empathy is weaker online than in face- to-face situations.
- 24. Why?
- 25. Because digital systems are not designed to take human emotions into consideration.
- 26. As a result, the tools we have for expressing our emotions are severely lacking in quality.
- 27. And when emotional information is not transmitted, it does not touch us. Without these signals, it becomes easy to misunderstand, and even mistreat others.
- 30. Our project NEMO focuses on creating new, better ways of transferring emotion information online and on seeking other ways to support better online interaction and the emergence of collective intelligence.
- 31. • basic research • content development together with professionals working in children’s media • arranging hackathons (Emotion Hack Day) bringing scientists and developers together to create and try out quick solutions and applications • application development The project combines
- 32. Research questions include: • What is the significance of inter-brain synchronization for the success of joint problem-solving? • Does synchronization of the brain’s oscillatory activity happen online? • If not, could we make it happen through simultaneous brainwave entrainment? • Could we increase emotion contagion online with the help of sensor technology / computer vision algorithms?
- 33. In one sentence, we are asking whether we could reanimate empathy in digital environments?
- 34. If we could, I believe it would improve our problem-solving abilities, and support the emergence of more collective intelligence.
- 35. I also believe that at the moment, we need our collective intelligence perhaps more than ever.
- 36. As a species, we are still struggling for our existence on this planet. We’re still facing the same problem as our prehistoric ancestors.
- 37. However, instead of dangerous beasts, the threats to our survival are of a completely different magnitude.
- 38. By No machine-readable author provided. Mbz1 assumed (based on copyright claims). - No machine-readable source provided. Own work assumed (based on copyright claims)., CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=2388690
- 39. Collective intelligence is our best shot at solving the big problems we are facing in this time.
- 40. Empathy may yet again prove to be our most important and most powerful survival skill.