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Knowing More & Understanding Less
Michael P. Lynch
University of Connecticut
Knowledge is Power
KNOWLEDGE is ENERGY
A Crucial Truth
We can PRODUCE and CONSUME energy WISELY or
UNWISELY
Same for Knowledge
NEUROMEDIA
Convenience can make us
over-value some ways of
knowing at the expense of
others.
On its way
 When you think about something and don't really know much
about it, you will automatically get information…. Eventually
you'll have an implant, where if you think about a fact, it will
just tell you the answer”
Google CEO, Larry Page
The Internet of Us
 The most striking fact about our use of information technology
is that it has become part of our form of life and as a result,
has already changed how we know.
1. Google-Knowing
Knowledge by digital interface
Google-knowing: perception and reality
 Our devices allow us know in ways that seem familiar: like
asking experts or a personal assistant to look It up for you.
 But the reality of Google-knowing is more complex.
1. Preference dependent
 What we learn via digital interface is typically the result of
OUTSOURCING our effort to collaborative or networked
platforms.
 Platforms DESIGNED to be immediately sensitive to, and
affected by, preferences and biases—yours AND other
people’s.
 In other words, our digital devices work by predicting what you
want.
2. Cognitively Integrated
 We rely on Google-knowing as a matter of course.
 We give it default trust—Googling is believing.
 Seamless
 In these respects, Google-knowing is like perception.
Out of the box
 Knowledge by digital interface doesn’t fit in the normal boxes.
 It is both cognitively integrated and outsourced.
 That’s what makes it so useful in the short-term.
 It is also what can lead to troubles in the long-term.
2. Long-term Worries
Desire isn’t truth
Bias-confirmation
 We tend to believe what already fits our biases.
 Which leads to information bubbles and social media echo
chambers.
 Which (partly) explains why it is a super vehicle for
propaganda and manipulation. (See: Trump, Donald)
Overconfidence
 Increased amounts of information and ease of access
increases (over)confidence.
 That leads to the Dunning-Kruger effect: illusions of superiority.
The less we know the more we think we do.
3. Understanding & Deep
Knowledge
NEUROMEDIA again
So what’s the point of
education if we have
Neuromedia?
Critical Thinking
 People with integrated devices need to be able to:
 Tell the difference between good sources and bad;
 Appreciate evidence
 Educational institutions help to refine these skills.
Deep Knowledge
 But educational institution’s real value lies in their aim: to
produce a different kind of epistemic energy, a different kind of
knowledge.
Connecting the dots
Understanding as a complex form of
knowing
 Recognizing why or how something is the case.
 Grasping: “how things hang together”
 A chief aim of scientific modeling and investigation
Understanding as a creative act
 A mental act is creative for a person to the extent that it generates,
for that person, ideas that are contextually
 Novel
 Valuable
 Surprising
That’s what makes it important
 Active, not passive.
 Something you must do for yourself.
 I can’t outsource it.
Looking Forward
3
The Internet of Us
 Cognitive integration means our relationship with IT is more
and more intimate.
 And that brings both comfort and vulnerability.
3 lessons
 We must be careful about what sort of epistemic energy—what
sort of knowledge—we are producing.
 Networked Google-knowing is powerful but over-valuing it can
be limiting and driven by bias.
 We must tailor our educational technology to produce deep
knowledge—acts of understanding.
 In the past, the things that men could do were very limited . . .
But with every increase in knowledge, there has been an
increase in what men could achieve. In our scientific world,
and presumably still more in the more scientific world of the not
distant future, bad men can do more harm, and good men can
do more good, than had seemed possible to our ancestors
even in their wildest dreams.
—Bertrand Russell
THANK YOU

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Cyber Summit 2016: Knowing More and Understanding Less in the Age of Big Data

  • 1. Knowing More & Understanding Less Michael P. Lynch University of Connecticut
  • 3. A Crucial Truth We can PRODUCE and CONSUME energy WISELY or UNWISELY Same for Knowledge
  • 4. NEUROMEDIA Convenience can make us over-value some ways of knowing at the expense of others.
  • 5. On its way  When you think about something and don't really know much about it, you will automatically get information…. Eventually you'll have an implant, where if you think about a fact, it will just tell you the answer” Google CEO, Larry Page
  • 6. The Internet of Us  The most striking fact about our use of information technology is that it has become part of our form of life and as a result, has already changed how we know.
  • 9. Google-knowing: perception and reality  Our devices allow us know in ways that seem familiar: like asking experts or a personal assistant to look It up for you.  But the reality of Google-knowing is more complex.
  • 10. 1. Preference dependent  What we learn via digital interface is typically the result of OUTSOURCING our effort to collaborative or networked platforms.  Platforms DESIGNED to be immediately sensitive to, and affected by, preferences and biases—yours AND other people’s.  In other words, our digital devices work by predicting what you want.
  • 11. 2. Cognitively Integrated  We rely on Google-knowing as a matter of course.  We give it default trust—Googling is believing.  Seamless  In these respects, Google-knowing is like perception.
  • 12. Out of the box  Knowledge by digital interface doesn’t fit in the normal boxes.  It is both cognitively integrated and outsourced.  That’s what makes it so useful in the short-term.  It is also what can lead to troubles in the long-term.
  • 15. Bias-confirmation  We tend to believe what already fits our biases.  Which leads to information bubbles and social media echo chambers.  Which (partly) explains why it is a super vehicle for propaganda and manipulation. (See: Trump, Donald)
  • 16. Overconfidence  Increased amounts of information and ease of access increases (over)confidence.  That leads to the Dunning-Kruger effect: illusions of superiority. The less we know the more we think we do.
  • 17. 3. Understanding & Deep Knowledge
  • 18. NEUROMEDIA again So what’s the point of education if we have Neuromedia?
  • 19. Critical Thinking  People with integrated devices need to be able to:  Tell the difference between good sources and bad;  Appreciate evidence  Educational institutions help to refine these skills.
  • 20. Deep Knowledge  But educational institution’s real value lies in their aim: to produce a different kind of epistemic energy, a different kind of knowledge.
  • 22. Understanding as a complex form of knowing  Recognizing why or how something is the case.  Grasping: “how things hang together”  A chief aim of scientific modeling and investigation
  • 23. Understanding as a creative act  A mental act is creative for a person to the extent that it generates, for that person, ideas that are contextually  Novel  Valuable  Surprising
  • 24. That’s what makes it important  Active, not passive.  Something you must do for yourself.  I can’t outsource it.
  • 26. The Internet of Us  Cognitive integration means our relationship with IT is more and more intimate.  And that brings both comfort and vulnerability.
  • 27. 3 lessons  We must be careful about what sort of epistemic energy—what sort of knowledge—we are producing.  Networked Google-knowing is powerful but over-valuing it can be limiting and driven by bias.  We must tailor our educational technology to produce deep knowledge—acts of understanding.
  • 28.  In the past, the things that men could do were very limited . . . But with every increase in knowledge, there has been an increase in what men could achieve. In our scientific world, and presumably still more in the more scientific world of the not distant future, bad men can do more harm, and good men can do more good, than had seemed possible to our ancestors even in their wildest dreams. —Bertrand Russell