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Department of industrial design




B. Salem                        1            Scientific Research
Department of industrial design




Dr Ben Salem
b.i.salem@tue.nl


User Profiles: Key
challenges for AmI
 challenges for AmI
User Centred Engineering,
Department of Industrial Design,
Technische Universiteit Eindhoven,
PO Box 513, 5600MB Eindhoven
Department of industrial design


           Contents
           •AmI for what applications ?
           •Environment Awareness
           •Profiles
           •Merging User Profiles
           •Environment Response : Services & Experience
           •Open Issues
           •Research Approach




B. Salem                                            3            Scientific Research
Department of industrial design


           AmI for what applications
           •Aware and responsive environment
                – Addresses users needs, requirements and desires (NRDs)
                – Delivers an experience based on a dialogue and some understanding between the
                   environment and the user(s).
           •Two applications:
                – Family home
                – Smart exhibition space.
                      • A responsive environment that deliver an experience that can be positively qualified by the
                         users.




B. Salem                                                           4                                            Scientific Research
Department of industrial design


           Human Needs, Requirements & Desires
                                                                 •Needs :
                                                                     – Vital, essential and non-avoidable

               Se
                                                                     – He a lth, fo o d , re s t. . .

                              Physiological
                                                         &
              D xua
               riv l
                  e
                               Functions
                                                  e
                                                      th
                                                    al ety       •Requirements :
                                                 H Saf
                                                                     – Important, necessary
                                                                     – Wo rk, c o m m unic a te . . .
                 Social
              Interaction
                            Territo
                              ry
                                              Comfort &
                                              Pleasures
                                                                 •Desires :
                                                                     – Optional, chosen and subjective
                                                                     – Le is ure s , tra ve ls
                             Fulfilments




                                              At




                   al
                                 Self




                                               So hm
                                                 ta




                 ci ion
                                                  ci en
                                                   c




               So sit
                                                    al ts




                Po




B. Salem                                                     5                                          Scientific Research
Department of industrial design


           Environment Awareness
           •Environment detection and observation of individual users,
           •Merging, combination of multiple user NRDs,
           •Resolution of any conflicts that might occur, shall they be of resources
           (e.g. one TV set for all the family) or of interest (father wants children to
           watch specific program) and
           •Adaptation to the users as a cohesive group and as individuals.




B. Salem                                             6                               Scientific Research
Department of industrial design


           Environment Awareness

                  Environment                  User User
                                                User
                                                 User
                                                   User
                  aw areness                  Profile
                                               Profile
                                                Profile
                                                 Profile
                                                    Profile



                                Context
                     User                             Profile
                   Location                          Merging


                                Environment
                                 Response



B. Salem                                     7                  Scientific Research
Department of industrial design


           Profiles
           •Profiles :
                – A set of characteristics and properties that describe attributes, behaviour, and
                   rules of engagement.
           •Service Profiles :
                – Explicit attributes and meta-data of the service being delivered such as theme,
                   name, brand, model, genre etc.
                – Options, operational requirements, and availability are also part of the service
                   profile.
           •User Profiles :
                – A user profile is an indication of user identity, interests and NRDs.




B. Salem                                                   8                                   Scientific Research
Department of industrial design


           Merging Profiles
           • Modify and influence the environment response to the users,
               – Occurs when there is neither a conflict of resources or a conflict of interest.
           • Concurrently respond to the users,
               – Happens when there is a conflict of resources and finally the third case is for
                  situations when there is a conflict of interest.
           • Direct an environment request to the users.
               – When some user(s) want to have influence over other user(s).




B. Salem                                                   9                                       Scientific Research
Department of industrial design


           Merging Profiles




B. Salem                                    10           Scientific Research
Department of industrial design


           Environment Response : Services & Experience
           •Quality of experience (QoE)
               – Depends on the variety and comprehensiveness of the options available as well
                  as the granularity of the profiles.
               – Depends on the solving of conflict of interests between users as well between
                  different requirements within the same user profile.
           • Quality of Services (QoS)
               – depends on the services supported by the environment and the refresh rate of
                  the actualisation of the environment awareness.
               – Also linked to the richness of the user profiles and the effectiveness and
                  efficiency of the profile merger.




B. Salem                                                11                                    Scientific Research
Department of industrial design


           Environment Response : Services & Experience




B. Salem                                    12           Scientific Research
Department of industrial design


           Open Issues
           •Conflicts
               – Overlapping NRDs
           •Semantic Aspect
               – Importance and significance of
                  NRDs
           •User Pull or Environment Push
               – Who is in charge
           •Resonance
               – Adaptation rate




B. Salem                                                13           Scientific Research
Department of industrial design


           Research Approach
           •Industrial cooperation
               – Philips Research - HomeLab
                    •   Music selection in a home.

               – Gielissen – Interiors & Exhibitions
                    •   Responsive and Interactive Exhibition Booth.

           •Investigation of various frameworks and prototypes for user-profiling
           architectures and software.
           •Definition of an architecture for multi-user-profiles merging.
           •Installation of different MUPEs for two different applications in a home
           environment and in an exhibition space, integration and test.




B. Salem                                                           14                  Scientific Research

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Mupe: Multiple User Profile Merging

  • 1. Department of industrial design B. Salem 1 Scientific Research
  • 2. Department of industrial design Dr Ben Salem b.i.salem@tue.nl User Profiles: Key challenges for AmI challenges for AmI User Centred Engineering, Department of Industrial Design, Technische Universiteit Eindhoven, PO Box 513, 5600MB Eindhoven
  • 3. Department of industrial design Contents •AmI for what applications ? •Environment Awareness •Profiles •Merging User Profiles •Environment Response : Services & Experience •Open Issues •Research Approach B. Salem 3 Scientific Research
  • 4. Department of industrial design AmI for what applications •Aware and responsive environment – Addresses users needs, requirements and desires (NRDs) – Delivers an experience based on a dialogue and some understanding between the environment and the user(s). •Two applications: – Family home – Smart exhibition space. • A responsive environment that deliver an experience that can be positively qualified by the users. B. Salem 4 Scientific Research
  • 5. Department of industrial design Human Needs, Requirements & Desires •Needs : – Vital, essential and non-avoidable Se – He a lth, fo o d , re s t. . . Physiological & D xua riv l e Functions e th al ety •Requirements : H Saf – Important, necessary – Wo rk, c o m m unic a te . . . Social Interaction Territo ry Comfort & Pleasures •Desires : – Optional, chosen and subjective – Le is ure s , tra ve ls Fulfilments At al Self So hm ta ci ion ci en c So sit al ts Po B. Salem 5 Scientific Research
  • 6. Department of industrial design Environment Awareness •Environment detection and observation of individual users, •Merging, combination of multiple user NRDs, •Resolution of any conflicts that might occur, shall they be of resources (e.g. one TV set for all the family) or of interest (father wants children to watch specific program) and •Adaptation to the users as a cohesive group and as individuals. B. Salem 6 Scientific Research
  • 7. Department of industrial design Environment Awareness Environment User User User User User aw areness Profile Profile Profile Profile Profile Context User Profile Location Merging Environment Response B. Salem 7 Scientific Research
  • 8. Department of industrial design Profiles •Profiles : – A set of characteristics and properties that describe attributes, behaviour, and rules of engagement. •Service Profiles : – Explicit attributes and meta-data of the service being delivered such as theme, name, brand, model, genre etc. – Options, operational requirements, and availability are also part of the service profile. •User Profiles : – A user profile is an indication of user identity, interests and NRDs. B. Salem 8 Scientific Research
  • 9. Department of industrial design Merging Profiles • Modify and influence the environment response to the users, – Occurs when there is neither a conflict of resources or a conflict of interest. • Concurrently respond to the users, – Happens when there is a conflict of resources and finally the third case is for situations when there is a conflict of interest. • Direct an environment request to the users. – When some user(s) want to have influence over other user(s). B. Salem 9 Scientific Research
  • 10. Department of industrial design Merging Profiles B. Salem 10 Scientific Research
  • 11. Department of industrial design Environment Response : Services & Experience •Quality of experience (QoE) – Depends on the variety and comprehensiveness of the options available as well as the granularity of the profiles. – Depends on the solving of conflict of interests between users as well between different requirements within the same user profile. • Quality of Services (QoS) – depends on the services supported by the environment and the refresh rate of the actualisation of the environment awareness. – Also linked to the richness of the user profiles and the effectiveness and efficiency of the profile merger. B. Salem 11 Scientific Research
  • 12. Department of industrial design Environment Response : Services & Experience B. Salem 12 Scientific Research
  • 13. Department of industrial design Open Issues •Conflicts – Overlapping NRDs •Semantic Aspect – Importance and significance of NRDs •User Pull or Environment Push – Who is in charge •Resonance – Adaptation rate B. Salem 13 Scientific Research
  • 14. Department of industrial design Research Approach •Industrial cooperation – Philips Research - HomeLab • Music selection in a home. – Gielissen – Interiors & Exhibitions • Responsive and Interactive Exhibition Booth. •Investigation of various frameworks and prototypes for user-profiling architectures and software. •Definition of an architecture for multi-user-profiles merging. •Installation of different MUPEs for two different applications in a home environment and in an exhibition space, integration and test. B. Salem 14 Scientific Research