Need to Know - Real Intelligence Training
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Need to Know offers bespoke intelligence training tailored for organizations facing threats, focusing on practical skills for risk assessment and situational awareness. Their courses cover topics like insider threats, investigative tools, situational awareness, and interview techniques, designed to empower clients in various sectors, including law enforcement and security. With over 27 years of combined experience in Australia's intelligence community, they emphasize real-world applications and continuous improvement of their training methodologies.
Need to Know - Real Intelligence Training
- 2. With extensive backgrounds in Australia’s intelligence community, Need to Know – Real Intelligence Training provides specialised training on practical, real-world skills designed to tackle the toughest investigative, analytical, information collection, deployment and situational awareness challenges for companies and Government Departments that face threats. Need to Know is not a typical training company. Rather than providing courses designed to fit a generic need, Need to Know develops bespoke, tailored training courses to fit a client’s training or skills gaps. We bring proven capabilities in developing, delivering and reviewing training to professional intelligence and security services, military and police. Our tried and tested training methodology is critical for organisations needing something more than that offered by traditional training companies. Real Intelligence Training
- 3. Are your employees ever put in risky or uncertain situations? Do your people know how to identify, assess and measure threats, risks and priorities? Do they know the indicators to look for? Would it help if employees had a better understanding of the insider threat and the damage one person can cause? Is your organisation’s security culture based on a commitment and adherence to strong policies and procedures, or hopeful thinking? Should an attack occur, who in your company deals with the consequences? Do your investigators know how to strategically analyse tactical information to quickly and confidently identify information gaps? Have you had, or could you have, an incident at or near your workplace that has led to your employees feeling threatened or scared? Why Need To Know
- 4. Need to Know training is for government and industry that have employees in the following sectors: Security & Protection Law Enforcement Border Protection Intelligence Agencies Assessment, Strategic & Tactical Analysis Fraud & Investigation Compliance Legal Customer Service Finance & Insurance Retail Hospitality Mining & Energy Health & Safety Media Events Coordination Who uses our services
- 5. Our training is suitable for organisations that: need protection from the malicious insider threat, or conduct internal investigations; have critical infrastructure assets; conduct or review investigations; analyse data or information; assess threat, risk or priority; provide front-line customer service; are involved in sales; interact with members of the public; elicit information from vulnerable, deceptive or uncooperative people; deploy employees to remote, dangerous or unfamiliar environments; require employees to be alert and aware of their surroundings; are susceptible to commercial espionage; have or need internal security practices or policies; require asset protection; or use practical information collection skills. Who our courses are for
- 6. Insider Threat Awareness/ Malicious Insider Threat workshop The inability to accurately predict if someone is going to become a malicious insider is one of the biggest security challenges faced by government and business today. Most insider attacks are deliberate, but some employees compromise their organisation unwittingly through poor judgement or a lack of security understanding. The scale of harm one individual can inflict is disproportionately large, and organisations need to be alert to the indicators of a potential threat. Early detection is critical. SKILLS DEVELOPMENT Our insider threat will give you the skills to: identify indicators of a potential insider threat understand behaviours and motivations build a strong security culture develop organisational resilience better manage potential threats What training we offer SAMPLE COURSES
- 7. Situational Awareness and Personal Safety Using security awareness techniques developed by intelligence agencies and law enforcement, the situational awareness skills we teach are practical and tailored to the current security threat environment. Effective personal security awareness and counter-surveillance techniques can help you identify and take action against potential threats before they happen, whether they come from a disgruntled customer or client, criminal elements, or those otherwise seeking to take advantage of or intimidate your staff. These skills are particularly important if you work in front-line customer service, roles requiring public interaction (particularly with potentially violent or criminal elements), or even in a role where your personal vehicle is parked in a non-secure location near your workplace. SKILLS DEVELOPMENT Our situational awareness and personal safety training will give you the skills to: understand the current security environment actively manage own personal safety and enhance understanding apply situational awareness and physical security measures to your environment identify and respond to perceived and real threats to personal safety build familiarity with surveillance capabilities and counter-measures understand and demonstrate the fundamental principles of counter- surveillance demonstrate enhanced situational awareness and the ability to interpret the environment and people around you to better ensure your personal safety Continued What training we offer OTHER SAMPLE COURSES
- 8. Investigative Tools and Techniques We teach investigative processes that can be practically applied using a range of analytic tools and techniques. We examine different types of creative and critical thinking and the impact the human brain has on reasoning, investigations and analysis. We look at identifying bias, mindset and assumption issues and introduce methods for overcoming them. Our training introduces methods designed exclusively by Need to Know on identifying, assessing and measuring threat, risk and priority. If your organisation deals with multiple investigations or needs to measure threat and risk, this unique, powerful tool is perfect for you. SKILLS DEVELOPMENT Our investigative tools and techniques training will give you the skills to: identify the components of an investigation generate considered and prioritised information requirements prepare information collection plans apply a range of analytical tools and techniques to work more effectively and efficiently collect, assess and judge information assess and measure threat, risk and priority avoid common investigative pitfalls and work to reduce the impact of bias Introduction to Intelligence In our work and daily lives we are often confronted with incomplete, incorrect or deliberately misleading information. Information can come in any form – written, spoken, audio, visual, open source or classified. It is just information until it is collated, evaluated and assessed for its meaning. We focus on understanding information and how it becomes intelligence, how it differs from evidence and how it can be used to identify security threats and protect commercial interests. SKILLS DEVELOPMENT Our sessions introducing intelligence will give you the skills to: identify the differences between information, intelligence and evidence understand how information is collected, handled and assessed understand and apply knowledge of the Intelligence Cycle identify the significance and urgency of specific information critically assess and evaluate raw intelligence Continued What training we offer OTHER SAMPLE COURSES
- 9. Continued What training we offer Interview Tradecraft We can help you develop the skills required to conduct difficult or complex interviews focusing on information collection in a hostile environment or with uncooperative subjects. Our training will help you to prepare for and understand the skills necessary to conduct effective interviews and make clear, accurate and supported assessments. We will show you how to communicate your findings, construct a defendable argument and be able to make logical and sustainable recommendations based on the information you have collected. We can teach you to identify deception, to ask the right questions at the right time, and to build rapport in order to get the information you need from an interview. SKILLS DEVELOPMENT Our interviewing tradecraft training will give you the skills to: prepare for and conduct complex interviews and debriefings use effective verbal and non-verbal communication skills apply your perception to achieve interview objectives understand and detect deception and lies employ effective strategies to communicate with uncooperative or hostile interview subjects understand and use influence and persuasion techniques OTHER SAMPLE COURSES
- 10. With a proven track record in developing the skills and competencies of officers in intelligence roles, we stand by our training – both its content and delivery. We are not interested in presenting a course that does not produce results and we believe our training speaks for itself. Our material is constantly revised, tested, evaluated and critiqued. The content is cutting edge and presented with a focus on real-world, practical outcomes. The tools and techniques we provide have been taught to, and are used by, more than 100 international agencies responsible for critical investigations. By working with you to develop tailored content, we set firm deliverables for the training provided, and measure against these at the conclusion. Contact us today for our training methodology and approach. Our approach
- 11. We have over 27 years combined experience as professional intelligence officers in Australia’s intelligence community. Our tradecraft has been learnt in counter-terrorism, investigative analysis, counter-espionage, and security assessments, and we have been deployed to some of the most unforgiving and high threat environments around the world. We are skilled facilitators and our unique expertise comes from working in Australia with domestic security and intelligence agencies and training international intelligence, military and police services. We keep our content current and our methods bench marked against new theory and emerging concepts. Our workshops are highly engaging and interactive. We involve participants immediately through facilitated discussions and by bringing our own personal experiences into the training to show relevance and demonstrate principles. We also use syndicated small group activities and realistic scenario exercises based on Australian case studies to highlight lessons learnt and show how industry manages developing risks and threats. As former intelligence officers, we have a range of professional contacts in the security, law enforcement, intelligence and military around the world. To deliver the best outcomes for our clients, we ensure our trainers are appropriately experienced, qualified and motivated to deliver our material. We engage subject matter experts and skilled practitioners to ensure our clients receive techniques and methods that are proven to be effective Our trainers have delivered their courses to the intelligence community, military and police across Australia. They have also deployed their training across the Middle East, East Asia, the Sub-continent, Africa, Europe and the Pacific. We train the professionals – and now we bring it to you. Our founders
- 12. Further information Our courses are affordable, accessible and directly relevant. Courses start from $500 per day per person. Please contact Paul McLeay for more information and to discuss your needs. P. 02 9223 7717 M. 0418 610 489 E. admin@needtoknowtraining.com.au PO Box 5228 Braddon ACT 2612 Australia