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Needs Assessments and  Program Planning Lynda Milne 2009 CTL Leadership Development Program
Basic Questions of Needs Assessment
Needs Assessment Methods Method Kinds of Data Good for ? Features Specific Uses Surveys Opinions, Preferences Self-report of behavior Easily analyzed as quantitative information Aggregate information Big picture Comparison of sub-groups (if sufficient #s) Cheap Challenging to design well Difficult to get high enough response rate to ensure validity Identify: Interest in topics Prioritization Levels of satisfaction Stakeholder information Interviews Opinions, Preferences Informed, thoughtful Qualitative Expert input Details, rationale Triangulation Labor, time intensive Permit interactive probing Identify: Explanatory details, esp. post-survey Vested interests of stakeholders
Needs Assessment Methods Method Kinds of Data Good for ? Features Specific Uses Focus Groups Opinions Preferences Qualitative Test concept Brainstorming Pre-design or pre-survey Labor, time intensive Permit interactive probing Open-ended Identify: Key ideas Response to new proposals New solutions Institutional data Performance indicators Background information, key documents Quantitative and qualitative Evidence of trends, patterns Explanation of context Comparison of sub-groups Availability dependent on resources Interpretation requires follow-up (interviews, e.g.) Identify: Actual aggregate data both before and after intervention.
Which source? Mixed sources, usually Triangulation : multiple forms of overlapping, diverse pieces of evidence and perspectives. By using multiple forms of evidence and perspectives, a truer portrait of the student can be developed (Wiggins, 1998). While the same biases in evidence collection still come into play, because more types of evidence are being used to form one's opinion about the student, there are more cross checks on the accuracy of the decision. Multiple data sources (survey, observation, focus groups, interview Ensure non-overlapping areas of weakness and strength
NOAA’s 12 Steps for Needs Assessment  http://www.csc.noaa.gov/needs/ Let’s try a few steps.
Examples and Cases CTL Biennial Faculty Development Surveys 2003 triangulated with survey of CAOs, survey of presidents, interviews with deans, focus groups of CTL Campus Leaders. Yours?
Reporting…and Planning a Program Reporting data so that stakeholders and decision-makers feel they have enough information is key. What changes in behavior, attitudes and performance are expected? [How] will we get them? What are the expected economic costs and benefits of any projected solutions?
Go forth and inquire! Needs evaluation: University of Texas http://www.utexas.edu/academic/diia/assessment/iar/programs/plan/types/needs.php Needs Assessment: George Mason University http://classweb.gmu.edu/ndabbagh/Resources/Resources2/Needs.htm ScienceDirect - Evaluation and Program Planning : Problems in needs assessment data: Discrepancy analysis http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B6V7V-4NP9839-2&_user=10&_rdoc=1&_fmt=&_orig=search&_sort=d&_docanchor=&view=c&_searchStrId=939124035&_rerunOrigin=google&_acct=C000050221&_version=1&_urlVersion=0&_userid=10&md5=db332240579260baf47 Who Needs What Training? A Look Askance at Training Needs Assessment http://home.att.net/~nickols/who_needs.htm Needs Assessment http://alumnus.caltech.edu/~rouda/T2_NA.html Instructional Design Models http://carbon.cudenver.edu/~mryder/itc_data/idmodels.html Needs Assessment Surveys: Do They Predict Attendance at Continuing Education Workshops? http://www.joe.org/joe/2002august/a4.php This set of links (and more?!) at http://www.diigo.com/list/lmilne/needs-assessment

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Needs Assessment and Program Planning

  • 1. Needs Assessments and Program Planning Lynda Milne 2009 CTL Leadership Development Program
  • 2. Basic Questions of Needs Assessment
  • 3. Needs Assessment Methods Method Kinds of Data Good for ? Features Specific Uses Surveys Opinions, Preferences Self-report of behavior Easily analyzed as quantitative information Aggregate information Big picture Comparison of sub-groups (if sufficient #s) Cheap Challenging to design well Difficult to get high enough response rate to ensure validity Identify: Interest in topics Prioritization Levels of satisfaction Stakeholder information Interviews Opinions, Preferences Informed, thoughtful Qualitative Expert input Details, rationale Triangulation Labor, time intensive Permit interactive probing Identify: Explanatory details, esp. post-survey Vested interests of stakeholders
  • 4. Needs Assessment Methods Method Kinds of Data Good for ? Features Specific Uses Focus Groups Opinions Preferences Qualitative Test concept Brainstorming Pre-design or pre-survey Labor, time intensive Permit interactive probing Open-ended Identify: Key ideas Response to new proposals New solutions Institutional data Performance indicators Background information, key documents Quantitative and qualitative Evidence of trends, patterns Explanation of context Comparison of sub-groups Availability dependent on resources Interpretation requires follow-up (interviews, e.g.) Identify: Actual aggregate data both before and after intervention.
  • 5. Which source? Mixed sources, usually Triangulation : multiple forms of overlapping, diverse pieces of evidence and perspectives. By using multiple forms of evidence and perspectives, a truer portrait of the student can be developed (Wiggins, 1998). While the same biases in evidence collection still come into play, because more types of evidence are being used to form one's opinion about the student, there are more cross checks on the accuracy of the decision. Multiple data sources (survey, observation, focus groups, interview Ensure non-overlapping areas of weakness and strength
  • 6. NOAA’s 12 Steps for Needs Assessment http://www.csc.noaa.gov/needs/ Let’s try a few steps.
  • 7. Examples and Cases CTL Biennial Faculty Development Surveys 2003 triangulated with survey of CAOs, survey of presidents, interviews with deans, focus groups of CTL Campus Leaders. Yours?
  • 8. Reporting…and Planning a Program Reporting data so that stakeholders and decision-makers feel they have enough information is key. What changes in behavior, attitudes and performance are expected? [How] will we get them? What are the expected economic costs and benefits of any projected solutions?
  • 9. Go forth and inquire! Needs evaluation: University of Texas http://www.utexas.edu/academic/diia/assessment/iar/programs/plan/types/needs.php Needs Assessment: George Mason University http://classweb.gmu.edu/ndabbagh/Resources/Resources2/Needs.htm ScienceDirect - Evaluation and Program Planning : Problems in needs assessment data: Discrepancy analysis http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B6V7V-4NP9839-2&_user=10&_rdoc=1&_fmt=&_orig=search&_sort=d&_docanchor=&view=c&_searchStrId=939124035&_rerunOrigin=google&_acct=C000050221&_version=1&_urlVersion=0&_userid=10&md5=db332240579260baf47 Who Needs What Training? A Look Askance at Training Needs Assessment http://home.att.net/~nickols/who_needs.htm Needs Assessment http://alumnus.caltech.edu/~rouda/T2_NA.html Instructional Design Models http://carbon.cudenver.edu/~mryder/itc_data/idmodels.html Needs Assessment Surveys: Do They Predict Attendance at Continuing Education Workshops? http://www.joe.org/joe/2002august/a4.php This set of links (and more?!) at http://www.diigo.com/list/lmilne/needs-assessment