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Panos Vouzis
panos@netbeez.net
@pvouzis
● How long it takes for a voice packet to go from source to destination
(includes encoding time)
Internet3 2 1 3 2 1
15 ms
● Variation in the delay of received packets
Internet3 2 1 3 2 1
25 ms
15 ms
● Dropped packets = voice gaps
3 2 1 3 1
Packet loss: 33%
● User score of voice call 1-5
I give it 4
I give it 4.5
MOS: (4+4.5)/2 = 4.25
MOS Quality Impairment
5 Excellent Very Satisfied
4 Good Satisfied
3 Fair Some users dissatisfied
2 Poor Many users dissatisfied
1 Bad Nearly all users dissatisfied
EffectiveLatency = AverageLatency + Jitter * 2 + 10
if (EffectiveLatency < 160)
R = 93.2 - (EffectiveLatency / 40)
else
R = 93.2 - (EffectiveLatency - 120) / 10
R = R - PacketLoss * 2.5
MOS = 1 + (0.035) * R + (0.000007) * R * (R-60) * (100-R)
https://netbeez.net/blog/impact-of-packet-loss-jitter-and-latency-on-voip
Packet Loss vs. Jitter vs. Latency
Latency
Jitter
Packet Loss vs. Jitter vs. Latency
Latency
Jitter

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NeBeez - Impact of jitter, packet loss, and latency on VoIP

  • 2. ● How long it takes for a voice packet to go from source to destination (includes encoding time) Internet3 2 1 3 2 1 15 ms
  • 3. ● Variation in the delay of received packets Internet3 2 1 3 2 1 25 ms 15 ms
  • 4. ● Dropped packets = voice gaps 3 2 1 3 1 Packet loss: 33%
  • 5. ● User score of voice call 1-5 I give it 4 I give it 4.5 MOS: (4+4.5)/2 = 4.25
  • 6. MOS Quality Impairment 5 Excellent Very Satisfied 4 Good Satisfied 3 Fair Some users dissatisfied 2 Poor Many users dissatisfied 1 Bad Nearly all users dissatisfied
  • 7. EffectiveLatency = AverageLatency + Jitter * 2 + 10 if (EffectiveLatency < 160) R = 93.2 - (EffectiveLatency / 40) else R = 93.2 - (EffectiveLatency - 120) / 10 R = R - PacketLoss * 2.5 MOS = 1 + (0.035) * R + (0.000007) * R * (R-60) * (100-R) https://netbeez.net/blog/impact-of-packet-loss-jitter-and-latency-on-voip
  • 8. Packet Loss vs. Jitter vs. Latency Latency Jitter
  • 9. Packet Loss vs. Jitter vs. Latency Latency Jitter