Net Effectiveness For Net Funders
- 1. BeijingCambridgeChicagoDelhiDubaiHong KongJohannesburgHow Networks are Changing Social ChangeA Briefing for the Network of Network FundersSeptember 30, 2009LondonLos AngelesMadridManilaMoscowMumbaiMunichNew YorkPalo AltoParisSan FranciscoSão PauloSeoulShanghaiSingaporeTokyoTorontoThis work is licensed under the Creative Commons Attribution Share Alike 3.0 Unported License.Zurich
- 2. How can Networks Accelerate Social Impact?In partnership with the David & Lucile Packard Foundation, Monitor Institute has explored the role of social networks and media in the non-profit sector
- 3. Theory: Building Our Knowledge (IP)Convened ExpertsScanned LiteratureMonitoring and Scanning On-line EnvironmentNetwork Resources InventoryCase Study ResearchTools and TrainingBlog
- 4. Action: Pilot ProjectsNitrogen WikiEcosystem-Based Management (EBM) NetworksNetwork Effectiveness (ONE) SupportFarm Bill NetworksMapping Networks in Salinas
- 5. What are networks?Groups of individuals or organizations connected through meaningful relationships.
- 6. We’re most interested in networks with…Many participantsAbility to self-organize Fueled by new technologiesSource of photo: http://www.midnightpoutine.ca/archives/flashmob1.jpg
- 7. Networks Have Been Around Forever…
- 8. New Technologies for Sharing Content……new online spaces for building relationships
- 9. Advances in the Science of Networks and ComplexitySource for Network Graphic: orgnet.com“If someone tells you that you can influence 1,000 people, it changes your way of seeing the world.”Dr. James Fowler …Combined with Established Group ProcessesSource for Network Graphic: orgnet.com
- 10. The Result = “Working Wikily”“… wikis and other social media tools are engendering a new, networked mindset—a way of working wikily—that is characterized by principles of openness, transparency, decentralized decision-making, and distributed action. " - Working Wikily 2.0
- 11. What Do We Mean by “Working Wikily”?Established Ways of WorkingWorking WikilyCentralized
- 13. Planned
- 14. Proprietary
- 17. Emergent
- 18. Public
- 19. Two-way communicationsWhere are you on these continuums? The answer will be different for different situations
- 20. It Starts with a Network MindsetOrganization OrientationNetwork OrientationMindsetCompetitionCollaborationStrategyGrow the organizationGrow the networkBehaviorsCompete for resourcesProtect knowledgeCompetitive advantageHoard talentShare resourcesOpen source IPDevelop competitorsCultivate leadershipSource: Heather McLeod Grant and Leslie R. Crutchfield, “Forces for Good,” (2007).
- 21. Obama Administration Experimenting with Gov. 2.0“We live in an age of democratic experimentation — both in our official institutions and in the many informal ways in which the public is consulted”James Fishkin, Stanford political scientistSource: Whitehouse.gov; NY Times
- 22. Twitter “Emboldened” Iranian Election Protesters “If anyone had questions about the power of citizen media, those questions were answered by the Iran protests.”HamidTehrani (Iran editor for Global Voices)Source: ethanzuckerman.com/blog Twitter, youTube Time Magazine
- 23. We’re Witnessing the Death of Old Models…“While newspaper circulation has long been in decline, the latest figures show the drop is accelerating…Weekday circulation declined 7.1% for the six months that ended March 31, compared with the previous year.”New York Times, April 27,2009…And New Models Are Emerging
- 24. The Way Our Work Gets Done Is Changing
- 25. Nonprofits Need to Find Ways to Work WikilyIncreasing Number of NonprofitsMore Competition for ResourcesMany Nonprofits Not at Scale82% of nonprofits operate on annual budgets of under $1 millionNetworks are oneanswerSources: “Index of National Fundraising Performance, 2009 First Calendar Quarter Results”, Target Analytics, 2009, Alliance Trends. “The Non-Profit Sector in Brief,” National Center for Charitable Statistics, 2008.
- 26. Networks Can Address Diverse ChallengesWorking Wikily PotentialProblemIsolation
- 27. Unmet needs
- 28. Lack of power
- 29. Duplication and fragmentation of effort
- 30. Lack of shared knowledge
- 31. Untapped talent and wisdom
- 32. Suboptimal impact and challenges with growth
- 33. Build community
- 34. Engage people
- 35. Advocate for policy change
- 36. Coordinate resources and services
- 37. Develop and share knowledge
- 38. Innovate
- 39. Get to scaleBuild Community2008:162 Countries400,000 Ministers / Priests1980:205 Members
- 40. Engage People2008: 400,000 Volunteers in 104 Countries1985:Single-site Effort in US
- 41. Advocate for Policy Change 2008: 3.2 Million Members1998: Email to100 friends
- 42. Coordinate Resources and ServicesTotal Loans2009: $66 millionTotal Loans2006: $1 million
- 43. Develop and Share Knowledge14 Countries1,300 Trained VolunteersInteragency Program Integrated Fire Management
- 44. Innovate“Open Sourcing Social Solutions”Internal, Proprietary R&D Labs
- 45. - EGYPT- Get to Scale…transformingcommunities through collaborations to address root causes of poverty and homelessnessTypical HFH country programs produce 200 houses each yearIn Egypt, HFH builds 1,000 houses a year, on averageSource: Jane Wei-Skillern and Kerry Herman, “Habitat for Humanity—Egypt,” Harvard Business School Cases, October 3, 2006.
- 46. Using a Network LensSource: orgnet
- 47. A Typology of Organizing StructuresCentralizedNonprofit organizations (without explicit network structure)
- 48. Membership organizations (Organizations with network component)
- 49. Nonprofits with explicit network strategy and structure
- 50. Coalition / Alliance (network of organizations)
- 52. Ad hoc networksDecentralizedNote: These categories often overlap. Most of the examples fit in to multiple categories.Developed from: Plastrik and Taylor, “Net Gains,” (2006); Patti Anklam, “Net Work,” (2007); Krebs and Holley. “Building Smart Communities,” (2006).Source: orgnet
- 53. How Do Movements and Campaigns Relate to Networks?MovementCampaignNetworkA large, informal grouping that brings people together around shared values, provides structure and strategy for collective action, results in ‘new rules’An organized effort conducted by one group, which attempts to persuade others to accept, modify, or abandon certain ideas, attitudes, practices, or behavior Groups of individuals or organizations connected through meaningful relationshipsChoose Justice: Campaign to Protect RoePro-Choice MovementSources: Movement def’n- LokmanTsui on Marshall Ganz (www.lokman.org). Campaign def’n- Kotter Philip, Ned Roberto and Nancy Lee. Social Marketing: Improving the Quality of Life. Movement image - commondreams.org. Network graphics: orgnet.com
- 54. PeripheryClusterLinkNodeSocial Network Analysis: A Few Helpful DefinitionsCoreHubSource: Monitor Institute
- 55. Network Mapping can be Low-Tech…Source: June Holley
- 57. What’s Possible from Network Mapping?Visualize the network: see connections within the system
- 58. Make visible network resources, and see flow of resources
- 59. Spark a conversation among participants
- 60. Assess the “health” of a network, diagnose
- 61. Assess change in network over timeSalinas Network Mapping Pilot
- 62. Network by Organization TypeGovernmentFoundationNon-ProfitFor-ProfitSchoolUnknownReligiousOtherMaps Were Used to Analyze the NetworkA map of the different networks shows fairly loose connections
- 63. The Green and Healthy Building Network: 2005Source: Barr Foundation “Green and Healthy Building Network Case Study” by Beth Tener, Al Neirenberg, Bruce Hoppe
- 64. The Green and Healthy Building Network: 2007Source: Barr Foundation “Green and Healthy Building Network Case Study” by Beth Tener, Al Neirenberg, Bruce Hoppe
- 65. Characteristics of Healthy Networks
- 66. Characteristics of Healthy Networks: OverviewValueClearly articulated give and get for participants
- 67. Delivers value/ outcomes to participants
- 68. Trust
- 69. Diversity
- 70. High engagementParticipationFormBalance of top-down and bottom-up logic
- 71. Space for self-organized actionLeadershipLeadership with “network mindset”
- 73. Ample shared space: on-line and in-personCapacityAbility surface & tap network talent
- 74. Model for sustainabilityLearning & AdaptationLearning-capture
- 75. Ability to gather and act on feedbackHelpful Sources: M. Kearns and K. Showalter; J. Holley and V. Krebs; P. Plastrik and M. Taylor; J. W. Skillern; C. Shirky
- 76. Leading with a Network Mindset
- 77. How is Network Leadership Different?Network LeadershipOrganizational LeadershipRole, behavior
- 78. Collective
- 79. Facilitation
- 80. Emergent
- 82. Bottom-up
- 83. Process-oriented
- 85. Individual
- 86. Control
- 87. Directive
- 88. Transactional
- 89. Top-down
- 90. Action-orientedWhat would it take for you to work more wikily?
- 91. Network Leadership RolesOrganizerEstablishes value proposition(s)
- 92. Establishes first links to participantsFunderProvides initial resources for organizing the networkWeaverWorks to increase connections among participants
- 93. May focus on growing the network by connecting to new participants
- 94. Can be multiple people with formal and informal rolesFacilitator / CoordinatorHelps participants to undertake collective action
- 95. Ensures flow of information and other resourcesTechnology StewardFacilitates the network use of online technology to learn, coordinate, connect or share information togetherSources: Peter Plastrik and Madeleine Taylor, Net Gains (2006); Beth Kanter; Stephanie Lowell , Building the Field of Dreams (2007); White, Wenger, and Smith, Digital Habitats (2009)
- 96. What is the Work of Network Leadership?Convene diverse people and groupsEngage network participantsGenerate cooperation and collective actionBroker connections and bridge differenceBuild social capital – emphasize trust and reciprocitySource: Adapted from Net Work by Patti Anklam (2007) and “Vertigo and the Intentional Inhabitant: Leadership in a Connected World” by Bill Traynor (2009)Source of picture: flickr
- 97. What is the Work of Network Leadership?Nurture self-organizationGenuinely participate. Influence from the insideLeverage technologyCreate, preserve, and protect network ‘space’Source: Adapted from Net Work by Patti Anklam (2007) and “Vertigo and the Intentional Inhabitant: Leadership in a Connected World” by Bill Traynor (2009)Source of picture: flickr
- 98. A Few Challenges Faced by Network LeadersUnlearning past behaviors and frameworks (organizational mindset) Engaging and inspiring network participants without being controllingLetting go of controlDetermining network boundariesDealing with information overload Making the case; measuring successLearning and leveraging new technologies Source of images: Cut Throat Communications, Blog.com, Rutgers University RU FAIR, Kodaikanal International School, flickr
- 99. Eight Lessons We’re LearningDesign your experiments around a problem, not the toolsExperiment a lot, make only new mistakesSet appropriate expectations for time and effort requiredPrioritize human elements like trust and funUnderstand your position within networksPush power to the edgesBalance bottom-up and top-down strategiesBe open and transparent
- 100. Can you Begin to Make the Shift?Established Ways of WorkingWorking WikilyCentralized
- 101. Firmly controlled
- 102. Planned
- 103. Proprietary
- 105. Loosely controlled
- 106. Emergent
- 107. Public
- 108. Two-way communicationsWhat would it take for you to work more wikily?