The document discusses next generation managed IT services. It notes that more companies are outsourcing their IT departments to managed service providers (MSPs) to reduce costs and gain access to a variety of services and skills. MSPs help with security, uptime, access to new technologies, and cost savings over in-house IT. Next generation managed services involve managing more elements beyond hardware like security, cloud services, mobile devices, printing, and communications. These services can provision software, platforms, and infrastructure instantly on Microsoft Azure and Office 365 to reduce costs. The document emphasizes that proper management partners are needed for compliance, operations, and cost control when moving to cloud services.