Value Stories - 7th Issue
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EmaxIT International helped Modern Architecture Contracting Company (MACC) take its business and security performance to new heights by migrating its hosting platform and applications to Amazon Web Services (AWS). This consolidated MACC's disparate applications onto a single, highly available and scalable cloud platform. It also automated backups, enhanced security through measures like web application firewalls, and reduced operational costs by 30% while increasing efficiency by 20%. EmaxIT provided fully managed AWS services with 24/7 support.
Value Stories - 7th Issue
- 2. Learn more: www.intel.com/xeonscalable How do Intel®Technologies enable better cloud experiences? The latest Intel innovations start with the processor, but also extend beyond the processor to memory, storage and networking. As a result, 2nd Gen Intel® Xeon® Scalable processor- based servers integrate end-to-end platform innovations to deliver differentiating cloud performance. 2nd Gen Intel® Xeon® Scalable processors Intel® Optane™ SSDs Intel® Ethernet solutions Intel® Optane™ persistent memory Deliver outstanding performance across a wide array of workloads Deliver exceptional storage performance to speed application responsiveness Deliver high throughput and low latency to speed data across the infrastructure Extends system memory capacity to maximize application density per server and support larger datasets And Intel works with leading software vendors to optimize their code and accelerate their software, operating environments and frameworks on Intel-based platforms. Intel® technologies’ features and benefits depend on system configuration and may require enabled hardware, software or service activation. Performance varies depending on systemconfiguration. No product or component can be absolutely secure. Check with your system manufacturer or retailer or learn more at intel.com. Optimization Notice: Intel's compilers may or may not optimize to the same degree for non-Intel microprocessors for optimizations that are not unique to Intel® microprocessors. Theseoptimizations include SSE2, SSE3, and SSSE3 instruction sets and other optimizations. Intel does not guarantee the availability, functionality, or e ffectiveness of any optimization on microprocessors not manufactured by Intel. Microprocessor-dependent optimizations in this product are intended for use with Intel® microprocessors. Certain optimizations not specificto Intel microarchitecture are reserved for Intel® microprocessors. Please refer to the applicable product User and Reference Guides for more information regarding the specific instruction sets covered by this notice. Notice Revision #20110804. Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries. Other names and brands may be claimed as the property of others. © Intel Corporation. Cloud Innovation for Data-Centric Workloads Accelerate your time to insight with cloud infrastructure powered by 2nd Gen Intel®Xeon®Scalable processors Analytics In-memoryDatabases AI MachineLearning Deep Learning What are data-centric workloads? Analytics, in-memory databases, AI, machine learning, deep learning and other workloads are transforming every industry— empowering companies to uncover valuable insights and intelligence from their massive, ever-growing volumes of data. What demands do data-centric workloads place on infrastructure? Data-centric workloads are often very compute-intensive, but they are also very data-intensive—and that places greater strains on memory, storage and networking to store more data and to move it faster to and from the CPU so it can be processed and analyzed. Store More MoveFaster Process Everything
- 3. PROLOGUE PARTNERING FOR A DIGITAL FUTURE Powerful collaborations are the bedrock of an advanced digital future that we all are striving towards. In its seventh edition, Value Stories showcases the in- trinsic merit our channel community brings forth to customers by always mak- ing sure ‘exceptional experiences’ and ‘effective business outcomes’ are at the heart of their strategies. Our channel partners have played a trailblazing role in ensuring custom- ers’ businesses continue seamlessly even during difficult market circum- stances through cutting-edge technologies, comprehensive solutions and innovative services. Over the past year, Redington has gone above and beyond to offer uninter- rupted support and services for our partners and customers. Identifying the evolving market needs, we have unveiled transformative services – TrackMy- Cloud, DigiGlass and Edge Ahead – to guarantee customers a wholesome view into their cloud, security and wireless infrastructure. TrackMyCloud is a cloud consumption management service on a SaaS platform, designed to be an all-in-one solution to assist partners extend their value-addedservicesforcustomersandmanagecomplexsophisticatedcloud. Available in remote, onsite and hybrid models, Redington’s Managed Se- curity Services (MSS) – DigiGlass – enables clients scale their security while focusing on core business. Edge Ahead is another Managed Services offering by Redington together with Aruba Networks and Faraday Networks. It allows customers to shrink cap- ital expenses and implement the best of breed wireless and network technolo- gy solutions for a set monthly fee. In an increasingly digital and virtual business landscape, organizations are seeking cost-effective ways to operate. Advanced technology and related ser- vices are great enablers to help them meet their business goals. Partners are uniquely positioned to offer customers customized and end-to-end solutions and services to succeed in the high-tech connected era. The stories featured in this edition reinforces how partner competencies across advanced analyt- ics, automaton, AI, IoT, machine learning, cybersecurity, cloud among other digital technologies have redefined and transformed businesses. Looking ahead, we are excited to continue introducing ground-breaking solutions to empower a collaborative and digital future, together with our channel partners. SAYANTAN DEV President, Redington Value CONTENTS 04 06 08 10 12 14 16 18 20 22 FUELING GROWTH CDW Middle East & Africa NEW FRONTIERS EmaxIT International LAYING THE FOUNDATION Innovative Incorporation Trading CRITICAL CONNECTIONS Visiontech Systems International THE BIG PICTURE BMB Group THE LAST LINE OF DEFENSE Maxbyte Technologies BANKING ON THE FUTURE ConSol Enterprising IT TOP GRADE CloudBoxTechnologies EAGLE EYE Fox Data Dubai SECURE GATEWAYS Virus Rescuers
- 4. CDW MIDDLE EAST & AFRICA tion, security, identity manage- ment and visibility. CAFU engaged CDW Middle East & Africa to help reduce the IT complexities it was experienc- ing as it was working with multiple vendors and different platforms. A well-known leading multi-brand IT solutions provider, CDW caters to customers across the United States, the United Kingdom, Can- ada, Singapore, Australia, Hong Kong, UAE and Africa. The solu- tions provider’s broad array of products and services features hardware and software offerings to integrated IT solutions such as se- curity, cloud, hybrid infrastructure and digital experience. CDW imple- mented a consultative approach to examine CAFU’s business and tech- nology challenges. Matt Wood, Business Devel- opment Director, Middle East & Africa, CDW, said, “We sat down with the CAFU team to understand all the issues and map out desired outcomes. We devised a plan to address issues around cost man- agement, access control and threat protection through advanced tech- nologies. We overcame the com- plexity of migrating to the cloud and drove the implementation of the required functionality.” The CDW team worked on the first course of action, which was to examine CAFU’s Micro- L aunched in 2018, the Dubai-born start-up CAFU is the MENA region’s first on-demand car service de- signed around the needs of the con- sumer. Using the latest AI technolo- gy and innovation, CAFU delivers services ranging from refueling to car wash and maintenance to cus- tomers anytime anywhere. As the company grew exponentially with customers across Dubai, Sharjah, Ajman and Umm Al Quwain, CAFU began to face a number of chal- lenges largely around consolida- MATT WOOD, BUSINESS DEVELOPMENT DIRECTOR, MIDDLE EAST & AFRICA, CDW, REVEALS HOW THE COMPANY ENABLED THE ON-DEMAND CAR SERVICE PROVIDER CAFU TO LEVERAGE MICROSOFT SUITE OF MARKET LEADING SOLUTIONS TO REDUCE IT COMPLEXITIES AND TRANSFORM ITS OPERATIONS. FUELING GROWTH CUSTOMER CAFU To consolidate operations To have a holistic view to manage users To reduce IT complexities and strengthen security CUSTOMER’S OBJECTIVE VALUE STORIES | ISSUE 7 4
- 5. soft portfolio and licenses, and gradually onboard the firm to a Microsoft Cloud Solution Provider Program (CSP) platform. This way the customer would have com- plete visibility of its users on a sin- gle platform from a 365 degrees perspective. The Microsoft CSP enables partners to directly man- age their entire Microsoft cloud customer lifecycle and utilize ded- icated in-product tools to directly provision, manage, and support customer subscriptions. “Besides achieving a holistic view to manage its users, we also helped CAFU to solve its security challenges. With the company’s growing workforce, identity man- agement was another key concern as they had to regularly manage in- comingandoutgoingstaff.Weintro- duced them to Microsoft Multi-Fac- tor Authentication (MFA) with Azure AD as its active directory to provide them a unified platform to manage and control the access for the whole organization,” Wood added. In addition to MFA with Azure AD,CDWdeployedMicrosoftThreat Protection, which offered the cus- tomer comprehensive visibility across email, endpoints, identi- ty, and data. The Microsoft suite offered CAFU the best-of-breed solutions that were integrated and cost-effective while also making it effortless for teams to implement and manage. “CDW was there every step of the way and took away any of the complication with migrating licens- es and assisted us to implement all the new functionality,” said Thrish- an Padayachi, Group Chief Informa- tion Officer, CAFU. CDW is now working with the customer for additional com- munication integrations with a robust technology and services roadmap as CAFU continues its growth journey. AT A GLANCE CUSTOMER CAFU OBJECTIVE To address challenges around consolidation, security, identity and visibility CORE REQUIREMENTS Achieve end-to-end visibility across assets, implement access control and robust security solutions SOLUTION IMPLEMENTED Microsoft CSP, Microsoft MFA with Azure AD, Microsoft Threat Protection PARTNER CDW Middle East & Africa WEDEVISEDA PLANTOADDRESS ISSUESAROUND COSTMANAGEMENT, ACCESSCONTROLAND THREATPROTECTION THROUGHADVANCED TECHNOLOGIES. WEOVERCAMETHE COMPLEXITYOF MIGRATINGANDDROVE THEIMPLEMENTATION OFTHEREQUIRED FUNCTIONALITY.” MATT WOOD, CDW MIDDLE EAST & AFRICA Offered integrated and best-in-class solutions Delivered easy to use secure solutions Reduced overall cost of operations WHY MICROSOFT? Served as a trusted business advisor Provided in-depth support and technical proficiency Outlined a robust technology and services roadmap HOWCDWMIDDLEEAST&AFRICADIDIT? ISSUE 7 | VALUE STORIES 5
- 6. EMAXIT INTERNATIONAL MACC approached EmaxIT In- ternational, an enterprise technology solutionsproviderwithmorethantwo decades of experience in the regional market. The customer was already working with the solutions provider and was impressed with the compa- ny’s proprietary time and attendance management software solution –iVi- sionMTSuite,whichwasbeinghosted onadifferentvendor’splatform.How- ever, the customer was experienc- ing a huge lag time with this vendor’s platformandoncewasevenimpacted by downtime that lasted for almost four days. Such a scenario can result in huge revenue losses and affect the company’s market reputation long term.MACCreachedouttoEmaxITIn- ternationalwhoimmediatelysuggest- ed they take the web hosting to appli- cation migration and consolidation by using Amazon Web Services (AWS) to increasetheperformance. Kifah Najem, CTO, EmaxIT Inter- national, said, “We boast deep tech- nical market experience specialized in cloud and web application integra- tions. As a team, we ensure we sug- gestthebestpossiblesolutiontohelp the customer solve business chal- lenges effectively. We go beyond the hype of industry terminologies and offergenuineandpracticalsolutions. “AWS offers a lot of flexibility and the customer could customize the solutions as per requirements. We also provided MACC with fully man- agedservicesfromoursideandguar- anteed99.99%uptimeandrunning.” According to Najem, MACC’s oth- er main objectives were achieving cost efficiency, accessing its servers remotely and ensuring high security acrossitsplatformsandapplications. He explained, “The contracting company had multiple applications and databases in different SQL serv- ers at different locations. It was a challenge and an expensive affair to take backups from different sourc- es and maintain diverse servers and M odern Archi- tecture Con- tracting Com- pany (MACC), headquartered in Riyadh, Sau- di Arabia, is a full-service gen- eral contractor with many years of experience specialized in con- struction and facility management. The firm maintains, operates and executes all types of turnkey proj- ects and delivers best-in-class high performance. One of MACC’s prom- inent projects include delivering accommodation and facility man- agement services for King Abdullah University of Science and Technol- ogy (KAUST) in the Kingdom. With about 5000 employees and a vast portfolio of customers, MACC was looking to streamline operational costs and enhance business and se- curity performance. KIFAH NAJEM, CTO, EMAXIT INTERNATIONAL, EXPLAINS HOW THE COMPANY ASSISTED SAUDI ARABIA’S MODERN ARCHITECTURE CONTRACTING COMPANY (MACC) TO TAKE ITS BUSINESS AND SECURITY PERFORMANCE TO NEW HEIGHTS. NEW FRONTIERS CUSTOMER MODERN ARCHITECTURE CONTRACTING COMPANY (MACC) To shift its hosting platform to a high available, reliable and scalable one To reduce operational costs To enhance business performance and security CUSTOMER’S OBJECTIVE E M A X I T I N T E R N A T I O N A L VALUE STORIES | ISSUE 7 6
- 7. licensing. At one point, they had to maintain three to four web appli- cations simultaneously. Our team stepped in and redid their entire solu- tion architecture. We consolidated all the disparate applications together, whichwasamammothtaskinitself.” EmaxIT International also helped built Amazon Relational Database Service (RDS), which made it easy for MACC to set up, operate and scale a relational database in the cloud. “By default, RDS saves automated back- upsofthecustomer’sdatabase.There is totally zero administration required and makes it effortless for the cus- tomer’steam.” Thepartnerensuredthecustom- er had remote access by redesigning its solutions architecture and by cre- ating three servers, one of which was awebapplicationonapublicDNS. Najem said, “We also created a VPN to access the server and in- stalled web application firewall en- abling them to have deep security. The customer had further secured its integratedapplicationserverwithSSL certificates.Ourteamalsosetupdaily monitoring for any security incidents, especially DDoS attacks. With a 24/7 SLA, MACC could raise a request and get immediate assistance from our teamatanytime.” PostthedeploymentofAWSsolu- tions, which took about six months, MACCwasabletosuccessfullyreduce costs by 30% and increase efficiency by20%byusingAmazonRDS. AT A GLANCE CUSTOMER Modern Architecture Contracting Company (MACC) OBJECTIVE To streamline operational costs and enhance business and security performance CORE REQUIREMENTS Replace its hosting platform to a reliable and high available one, shrink operational costs and enhance business performance and security SOLUTION IMPLEMENTED AWS SQS, AWS Lambda serverless, AWS Rekognition, AWS Aurora (MySQL), AWS Load Balancer, AWS WAF, AWS RDS PARTNER EmaxIT International WITH A 24/7 SLA, MACC COULD RAISE A REQUEST AND GET IMMEDIATE ASSISTANCE FROM OUR TEAM AT ANY TIME.” KIFAH NAJEM, EMAXIT INTERNATIONAL Offered a high available and reliable platform Delivered automated backups and deep security Provided flexibility and cost savings WHY AWS? Offered in-depth technical support Provided fully managed services 24/7 Guaranteed quality practical solutions HOW EMAXIT INTERNATIONAL DID IT? Najem said, “We have received immensesupportfromourdistributor partnerRedingtonGulf.Infact,thanks to their assistance and resources for AWSsolutions,thecustomerwasable to increase its performance and re- duce operational costs. The success- ful implementation of this project has led to annual and continued business forusfromthecustomer.” ISSUE 7 | VALUE STORIES 7
- 8. INNOVATIVE INCORPORATION TRADING tive Incorporation Trading, which is a consortium of companies, and specialized in providing technology enterprise solutions. The Innova- tive team sat down with the cus- tomer to understand their require- ments which were largely around solving flapping issues in the SAN switches and upgrading their stor- age capacities. “We analyzed the customer’s existing infrastructure – entry-lev- el HPE MSA 2040 SAN Storage – which had additional four segre- gated clusters, servers and virtual machines running on top. Security was also a major concern and they were hesitant to move their critical data to a public cloud environment,” explained Murtaza Kapasi, Director, Innovative Incorporation Trading. “We zeroed in on HPE Nimble Stor- age as the best solution to greatly upgrade their existing infrastruc- ture and elevate their storage sys- tems by two levels.” HPE Nimble Storage is a next- gen intelligent, self-managing pre- dictiveflashstoragetechnologythat allows customers to focus on their core operations and drive business value in a hybrid cloud environment. T he demands of an increasingly digital world are compel- ling financial insti- tutions to evolve and enhance their technology foun- dations to better serve their end customers.Alead- ing bank in the UAE too was looking for a comprehensive solution to help address its IT infrastructural and storage challenges. The customer approached its long-time trusted partner, Innova- MURTAZA KAPASI, DIRECTOR, INNOVATIVE INCORPORATION TRADING, EXPLAINS HOW THE COMPANY EMPOWERED A LEADING UAE BANK TO HARNESS THE VALUE OF A HYBRID CLOUDENVIRONMENTBYLEVERAGINGHPE’SINTELLIGENT-DRIVENITINFRASTRUCTURE. LAYING THE FOUNDATION CUSTOMER A LEADING BANK IN THE UAE To consolidate and upgrade storage To improve business performance and agility To reduce costs CUSTOMER’S OBJECTIVE VALUE STORIES | ISSUE 7 8
- 9. The efficient engineers at Inno- vative assisted the customer to get well-acquainted with HPE Nimble Storageastheywerenewtothesolu- tion. The solutions provider helped the bank to consolidate its storage into a single one that carried the full load of its distributed clusters. Kapasi added, “This way the banking customer was able to save on its TCO by reducing its rack ca- pacity and power as well as shrink- ing management and troubleshoot- ing time. They were impressed with the improved performance, espe- cially by Nimble’s capability to com- press data in real time.” The Innovative team’s pre- scribed solution for the customer included another important compo- nent–HPEInfoSight.ItisanAI-pow- ered predictive analytics platform that brings software-defined in- telligence to the data center. This enables the ability to predict and prevent infrastructure problems before they occur. With HPE InfoS- ight in place, the customer was able to easily address problems, ensure application availability and reduce storage operational costs. After experiencing the numer- ous benefits of HPE Nimble Storage and HPE InfoSight, the customer expanded the partnership with In- novative Incorporation to replicate a similar storage infrastructure for its Disaster Recovery. “Thanks to our team’s collective technical skills and product knowl- edge,wewereabletofurtherhelpthe customer to save costs by using the existing infrastructure without hav- ing to rehaul any systems. We were also able to expertly accommodate the customer’s end-to-end require- ments and ensure 100 percent cus- tomersatisfaction,”saidKapasi. AT A GLANCE CUSTOMER A leading bank in the UAE OBJECTIVE To address IT and storage challenges through intelligently driven infrastructure CORE REQUIREMENTS Upgraded storage, reduce costs, enhance performance SOLUTION IMPLEMENTED HPE Nimble Storage and HPE InfoSight PARTNER Innovative Incorporation Trading THANKSTOOURTEAM’S COLLECTIVETECHNICAL SKILLSANDPRODUCT KNOWLEDGE,WEWERE ABLETOFURTHER HELPTHECUSTOMER TOSAVECOSTSBY USINGTHEEXISTING INFRASTRUCTURE WITHOUTHAVINGTO REHAULANYSYSTEMS.” MURTAZA KAPASI, INNOVATIVE INCORPORATION TRADING Offered scalable, secure and flexible solution Helped drive business value Provided AI- powered predictive analytics platform WHY HPE? Analyzed end-to-end customer environment and requirements Delivered a next-gen advanced solution Offered unparalleled expertise and product knowledge HOW INNOVATIVE INCORPORATION TRADING DID IT? ISSUE 7 | VALUE STORIES 9
- 10. VISIONTECH SYSTEMS INTERNATIONAL that employ the latest smart and sus- tainable technologies. The accommo- dation complex, which opened in late 2020,isthefirstofitskindintheregion and will be home to over 5,000 employ- eesoftheFMcompany. In order to make the facility truly smart and connected, the customer wanted to equip it with a high-quali- ty, end-to-end wireless connectivity solution. To fulfil this undertaking, the company turned to UAE-based IT systems integrator Visiontech Sys- tems International. Establishedin2003,Visiontechof- fersdeepexpertiseacrossawiderange of industry verticals. The SI has strong market credibility in delivering turnkey solutions in areas such as software, ELV, unified communications, cloud computingandmore. “The customer was looking for a comprehensive wireless networking solution that will provide its employees with seamless internet access. The customer chose us as they had spe- cific requirements, which they knew we could deliver based on the previous successful projects we had deployed for them,” said Aliasgar Dohadwala, CEOandFounder,Visiontech. According to the Visiontech chief, the customer was eyeing a solu- tion that’s not only scalable but also cost-effective. “The wireless connection had to cater to more than 5,000 users, so the proposed solution had to be agile A UAE-based smart and green facili- ties management (FM) company was looking to deploy a robust solution that supportsbothindoor andoutdoorwireless network across its newly built state-of- the-artstaffaccommodationfacility. The customer is a leading brand in professional FM services, catering to a wide array of industries including aviation, hospitality, retail, education andgovernmentamongothers.In2019, theorganisationembarkedonajourney to build a 100,000 square feet facility, comprised of six low-rise buildings ALIASGAR DOHADWALA, CEO AND FOUNDER, VISIONTECH SYSTEMS INTERNATIONAL, GIVES A LOWDOWN ON HOW THEY ENABLED A LEADING UAE FACILITIES MANAGEMENT COMPANY TO IMPLEMENT HUAWEI’S ROBUST WIRELESS NETWORK SOLUTION FOR ITS LATEST STATE-OF-THE-ART FACILITY. CRITICAL CONNECTIONS CUSTOMER A PROMINENT UAE-BASED FACILITIES MANAGEMENT SERVICES PROVIDER To enable a truly smart and connected accommodation facility To ensure uninterrupted wireless connectivity To provide a secure, user-friendly network solution to employees CUSTOMER’S OBJECTIVE VALUE STORIES | ISSUE 7 10
- 11. enough to support uninterrupted con- nectivity anywhere and everywhere across the entire facility,” he ex- plained. “It also had to be user-friend- ly, minimising any issues that could lead to IT teams having to deal with multiple tickets.” Another key element required for the project was a data capture feature to give the customer a picture of how many users were utilising the connec- tions at a given time and which web- siteswerebeingvisitedthemost. “Following a methodical evaluation process, we determined that Huawei’s AirEngine Access Point is the solution that ticks all the boxes for the project,” said Dohadwala. “It is a cost-effective solution that offers high-quality, enter- prise-gradenetworkexperience.” Huawei AirEngine AP is equipped with an adaptive array antenna and beamforming technologies that en- able precise user detection, suppress interference and improve signal qual- ity, enabling users to have a seamless, smoothwirelessnetworkaccess. The SI also implemented the Hua- wei AirEngine Wireless Access Con- troller, which offered comprehensive monitoring capabilities to allow the customer to manage internet access andextractusefulinformationfromthe massiveamountsofmonitoreddata. Visiontech provided end-to-end support, right from the consultation phase to PoCs, ELV system installation and all the way down to the implemen- tationoftheaccessgatewayportfolio. “We even took it a step further, by ensuring that we delivered a network securitysolutionthatcomplementsthe Huawei APs, which is vital for any proj- ectofthisscale,”headded. While it’s still early to determine all the ROI benefits, according to Dohad- wala, “The ease of the handover pro- cesstothecustomerandlowvolumeof tickets that the support team received sincetheproject’scompletionarevalu- ableindicatorsofitssuccess.” Visiontech is already in talks with the customer regarding future proj- ects across other verticals that it is operating in. Dohadwala concluded, “We’ve started discussions on similar projects using the Huawei solution as well as new opportunities to leverage the other offerings that we have.” AT A GLANCE CUSTOMER A prominent UAE-based facilities management services provider OBJECTIVE To implement a robust wireless network solution CORE REQUIREMENTS Enable seamless wireless internet connectivity, simplify data and web monitoring, ensure minimal IT support tickets SOLUTION IMPLEMENTED Huawei AirEngine Access Point and Access Controller PARTNER Visiontech Systems International FOLLOWINGA METHODICAL EVALUATIONPROCESS, WEDETERMINEDTHAT HUAWEI’SAIRENGINE ACCESSPOINTISTHE SOLUTIONTHATTICKS ALLTHEBOXESFOR THEPROJECT.ITIS ACOST-EFFECTIVE SOLUTIONTHAT OFFERSHIGH- QUALITY,ENTERPRISE- GRADENETWORK EXPERIENCE.” ALIASGAR DOHADWALA, VISIONTECH SYSTEMS INTERNATIONAL Offered a cost- effective solution with enterprise- grade capabilities Provided an easy-to-use data and web monitoring feature Addressed customer’s end-to- end requirements and more WHY HUAWEI? Went the extra mile to understand customer demands Delivered deep technical skills and market expertise Offered end-to-end support HOW VISIONTECH SYSTEMS INTERNATIONAL DID IT? ISSUE 7 | VALUE STORIES 11
- 12. BMB GROUP With its business growing rapidly, the company wanted to upgrade its reporting infrastruc- ture to gain better visibility on its operations while ensuring the highest standards of services across its entire supply chain. To achieve this endeavor, Al-Kabli turned to regional sys- tems integrator BMB Group. Founded in 1995, the company delivers a broad range of ICT solutions including cybersecuri- ty, cloud, business process man- agement, advanced analytics and BI among others, to over 3,000 customers across all verticals. “Over the years, the customer hasexpandeditsoperationssignifi- cantly, which resulted in disparate systems and data sources,” said Rodrigue Saade, Regional Business Development Manager, Advanced Analytics & Intelligent Automation, BMB Group. “They were using a tra- ditional Excel-based analytics tool, which was taking a tremendous amount of time in delivering busi- ness-critical operational and logis- tical data reports. The customer also didn’t have proper visibility over its supply chain.” Following an in-depth eval- uation process and compre- hensive discussions with the customer, BMB determined that Tableau is the perfect tool to ad- dress Al-Kabli’s needs. S a u d i - b a s e d Al-Kabli Hold- ing is one of the leading FMCG distributors in the region. With 11 branches, 11 warehouses and 8 sub-branch- es across the Kingdom, the company delivers a wide array of premium brands of confectionery, chocolate, bis- cuits and food products. Operating for more than five decades, Al-Kabli is continuously investing in its management team and in technologies to keep up with local and global market trends. RODRIGUE SAADE, REGIONAL BUSINESS DEVELOPMENT MANAGER, ADVANCED ANALYTICS & INTELLIGENTAUTOMATION,BMBGROUP,GIVESANOVERVIEWONHOWLEADINGSAUDI-BASED FMCG FIRM AL-KABLI HOLDING ACCELERATED ITS OPERATIONS WITH POWERFUL TABLEAU ANALYTICSSOLUTIONS. THE BIG PICTURE CUSTOMER AL-KABLI HOLDING To simplify data reporting and analysis To enable data-driven decisions To unlock the value of data literacy CUSTOMER’S OBJECTIVE VALUE STORIES | ISSUE 7 12
- 13. Tableau is an intuitive, se- cure and flexible BI platform. It leverages powerful visual analyt- ics to enable organizations make data-driven decisions. “We implemented tens of Tableau dashboards to empower the customer with a truly holistic BI platform,” said Saade. “We de- ployed a whole platform including Tableau Prep, to provide a visual and direct way to combine, shape and clean data; Tableau Desktop, to utilize interactive dashboards for effortless data analyses; and Tableau Server, to enable every- one within the organization to see and understand data.” According to Saade, while the realization of the project was re- warding, it was not without chal- lenges. “The sheer scale of the implementation was quite over- whelming as it required us to roll out more than 200 dashboards.” The roll-out, which BMB Group started a year ago, is still ongoing. However, the platforms that are now up and running are already bringing tremendous benefits to the company. “With the high-performance, intuitive solution, the customer was able to reduce time spent on reporting and analytics, elim- inate a majority of siloed pro- AT A GLANCE CUSTOMER Al-Kabli Holding OBJECTIVE To boost operational efficiencies and streamline data analysis CORE REQUIREMENTS Implement intuitive BI dashboards, gain comprehensive visibility, eliminate manual processes SOLUTION IMPLEMENTED Tableau Prep, Tableau Desktop, Tableau Server PARTNER BMB Group WITHTHEHIGH- PERFORMANCE, INTUITIVESOLUTION, THECUSTOMERWAS ABLETOREDUCETIME SPENTONREPORTING ANDANALYTICS, ELIMINATEAMAJORITY OFSILOEDPROCESSES ANDDEMOCRATIZEDATA ACROSSTHEENTIRE ORGANIZATION.” RODRIGUE SAADE, BMB GROUP Offered intuitive, visual dashboards Helped drive business value Cut analysis time significantly WHYTABLEAU? Assessedandunderstood specificcustomer requirements Offeredin-depth domainexpertise andsupport Delivered anadvanced, flexiblesolution HOW BMBGROUPDIDIT? cesses and democratize data across the entire organization” explained Saade. Moving forward, BMB Group aims to support Al-Kabli Holding during and post-implementation through its network of highly skilled technology consultants, subject matter experts and data analytics engineers. ISSUE 7 | VALUE STORIES 13
- 14. MAXBYTE TECHNOLOGIES due to unscheduled and reactive maintenance approach, the com- pany often suffered machine/ equipment breakdown. The lack of predictive maintenance to en- sure optimal health and regular monitoring of the machines was another challenge the customer had to address. The defense company ap- proached Maxbyte Technolo- gies, an industrial digitalization solutions provider, to help meet its business goals and enhance overall performance. The smart manufacturing solutions provider explained how the global technol- ogy company PTC’s proven solu- tions along with its own market expertise and services can de- liver an end-to-end digital manu- facturing solution. The Maxbyte team recom- mended PTC ThingWorx platform on top of its proprietary product byteFACTORY, comprising 30 to 35 ready-made apps for the man- ufacturing platform. PTC’s ThingWorx is a complete, end-to-end technology platform designed for the Industrial IoT (IIoT). It delivers tools and technol- ogies that empower businesses to rapidly develop and deploy pow- erful applications and augmented reality (AR) experiences. A large govern- ment defense entity based in the United Arab Emir- ates (UAE) was looking to en- hance its per- formance in two main areas – operations and maintenance. Within operations, the company was facing poor production visi- bility and was being bogged down by manual data entries. This resulted in inaccuracy in production data for forecast- ing and decision-making. Also, VINOTH KUMAR P, OPERATIONS DIRECTOR, MEA, MAXBYTE TECHNOLOGIES, DESCRIBES HOW THE SYSTEMS INTEGRATOR ENABLED A REGIONAL DEFENSE ORGANIZATION WITH PTC’S MARKET LEADING SOLUTIONS TO DIGITALIZE ITS OPERATIONS AND ACHIEVE HIGHER YIELDS. THE LAST LINE OF DEFENSE CUSTOMER A LARGE UAE-BASED GOVERNMENT DEFENSE ENTITY To quicken decision making and enhance productivity To reduce machine downtime To onboard smart digital technologies CUSTOMER’S OBJECTIVE VALUE STORIES | ISSUE 7 14
- 15. “Our industrial digitization solutions made it easier to plug and play with the pioneering PTC solutions, allowing the custom- er greater flexibility, enhanced performance and faster time to value. Our team installed smart operations and maintenance solutions to understand real-time data monitoring of equipment functioning, enabling the cus- tomer to be proactive with its approaches,” said Vinoth Kumar P, Operations Director, MEA, Max- byte Technologies. The customer was able to improve productivity by reducing machine downtime thanks to pre- dictive maintenance solutions. Additionally, through Maxbyte support and PTC technology, it was also able to automate data entry and enjoyed quick decision making with valuable insights from real time data. Right from the PoC stage to the complete deployment and in- tegration of the solution as well as ensuring users have Industry 4.0 maturity level, the Maxbyte team demonstrated its technical proficiency and understanding of the customer’s requirements. Kumar added, “At Maxbyte, our business focus is to unlock the complete value of smart con- nected engineering and manufac- turing operations and services for industrial productivity, flexibility and sustainability. Even post the implementation, we are constant- ly in touch with the customer for ongoing services and support.” AT A GLANCE CUSTOMER A large UAE-based government defense entity OBJECTIVE To enhance performance across manufacturing operations and maintenance CORE REQUIREMENTS Automate functions to increase productivity, reduce downtime with predictive maintenance and introduce Industry 4.0 technologies SOLUTION IMPLEMENTED PTC ThingWorx PARTNER Maxbyte Technologies OURINDUSTRIAL DIGITIZATIONSOLUTIONS MADEITEASIERTO PLUGANDPLAYWITH THEPIONEERINGPTC SOLUTIONS,ALLOWING THECUSTOMERGREATER FLEXIBILITY,ENHANCED PERFORMANCEAND FASTERTIMETOVALUE.” VINOTH KUMAR P, MAXBYTE TECHNOLOGIES Empowered deployment of powerful apps Obtained value of IIoT Offered flexibility and higher performance WHY PTC? Integrated proprietary product Supported customer requirements Demonstrated technical proficiency HOW MAXBYTE TECHNOLOGIES DID IT? ISSUE 7 | VALUE STORIES 15
- 16. CONSOL ENTERPRISING IT online transactions internally as well as across other banks. This was easier said than done as the bank had to build each component from scratch. The online banker partnered with ConSol Enterprising IT, a high- end technology consultant and provider of innovative solutions and services, right from the begin- ning of its journey. “A traditional on-prem archi- tecture and legacy technologies were not going to work for this cus- tomer as their infrastructure was going to be 100% cloud-based. We were involved from an early stage when they were just setting up the enterprise technology architec- ture of the bank. We supported them for more than two years as we collaborated on building the core banking applications and systems,” said Salim Menikh, Sr. Business Development Manager, ConSol Enterprising IT. The ConSol team spent a lot of time in planning the technolo- gy landscape for the bank as this would become the backbone of its digital operations. “We are working with the bank on pushing the bar on innovation and offering disruptive approach- es. Through our consultative ap- proach and in-depth workshops, the customer saw the value in implementing Red Hat solutions, E nterprises across verticals are dou- bling down on their digital in- vestments to meet customers’ evolv- ing demands and remain compet- itive. In line with the digitalization spree seen in the region, a brand- new bank was debuting as the first fully-fledged digital bank in the Middle East. Establishing itself as a com- plete born-in-the-cloud digital bank meant not having any physi- cal branches or ATMs, all services through applications and seamless SALIMMENIKH,SR.BUSINESSDEVELOPMENTMANAGER,CONSOLENTERPRISINGIT, NARRATESHOWTHETECHNOLOGYCONSULTANTISSUPPORTINGTHEESTABLISHMENT OFTHEMIDDLEEAST’SFIRSTFULL-SCALEDIGITALBANKONREDHATARCHITECTURE. BANKING ON THE FUTURE CUSTOMER THE FIRST FULLY-FLEDGED DIGITAL BANK IN THE MIDDLE EAST To deploy scalable enterprise architecture To build agile services through applications To ensure high- level security integration CUSTOMER’S OBJECTIVE VALUE STORIES | ISSUE 7 16
- 17. which met all their current require- ments and future visions. Together we have developed an agile soft- ware approach and built the mid- dleware enterprise architecture on Red Hat for the ongoing project,” explained Menikh. Red Hat OpenShift offers the digital banking customer automat- ed installation, upgrades, and life- cycle management throughout its container stack, including operat- ing system, Kubernetes and cluster services, and applications. It al- lows its teams to build with speed, agility, confidence, and choice. The technology is also focused on security at every level of the con- tainer stack and throughout the application lifecycle. Establishing the enterprise middleware, a platform that sup- ports the smooth transactions and communications between the bank’s frontend and backend, is the first phase of deployment. The ConSol team is now working on the second phase – setting up contain- erized microservices applications on Red Hat, post which the digital bank will be ready to go live. According to Menikh, once it goes live, the biggest benefit for the digital bank will be optimiza- tion of its budgets thanks to the unified and scalable platform and investments in using OpenShift containerized platform. Using Red Hat technology will also offer the customer enhanced efficiencies by at least 50 times. Security is another key benefit as the tech- nology offers a certified and highly secure platform, which is critical for a digital bank. Menikhadded,“Itdefinitelywas a huge amount of work to carry out the large-scale deployment. But thanks to our team’s unequalled technical proficiency and profes- sionalism, we were able to exceed customer expectations. The digital bank is expected to be launched very soon in the region. ” AT A GLANCE CUSTOMER The first fully-fledged digital bank in the Middle East OBJECTIVE To establish a born-in-the-cloud digital bank CORE REQUIREMENTS Scalable and agile enterprise architecture, build services through applications, security integrations SOLUTION IMPLEMENTED Red Hat OpenShift PARTNER ConSol Enterprising IT WEAREWORKING WITHTHEBANKON PUSHINGTHEBAR ONINNOVATIONAND OFFERINGDISRUPTIVE APPROACHES.THROUGH OURCONSULTATIVE APPROACHANDIN- DEPTHWORKSHOPS, THECUSTOMER SAWTHEVALUEIN IMPLEMENTINGREDHAT SOLUTIONS,WHICHMET ALLTHEIRCURRENT REQUIREMENTSAND FUTUREVISIONS.” SALIM MENIKH, CONSOL ENTERPRISING IT Offered automated upgrades, installation and management Allowed to build with speed and agility Integrated high-level security WHY RED HAT? Held in-depth workshops Understood customer expectations well Delivered through consultative approach HOW CONSOLENTERPRISINGITDIDIT? ISSUE 7 | VALUE STORIES 17
- 18. CLOUD BOX TECHNOLOGIES integrator to take on the job. Cloud Box specializes in end-to-end IT infrastructure consultancy, cloud, network security, systems integra- tion and professional services. Rohit Bhargava, Practice Head, Cloud and Security at Cloud Box Technologies, said, “All our previous engagements with the customer were reactive. As they grew their operations, we ful- filled everything around software, hardware and services. For this business case, we realized infra- structure alone could not solve the customer’s challenges.” The educational institute’s hardware footprint was growing to unmanageable levels as more ap- plications and students onboard- ed. It was reaching a point where it could not add any more devices in its physical IT environment. For any growing business, having faster ap- plication response and on-demand and future resources are key man- dates for scaling effectively. “This is when we proposed VMware based solution as it is hardware agnostic and well ac- cepted in the region. It helped us assure the customer that they can achieve better efficiency by reducing their reliance on hard- ware,” he explained. Once the Cloud Box team showcased the many use cases of VMware, it became the choice of product for the customer. The VMware vSphere vMotion feature, A large conglom- erate in the regional edu- cation sector boasting sev- eral branches sought to im- prove its over- all operational efficiency. The customer was looking to solve its immediate challenges of expand- ing hardware footprint, sluggish application response and lack of on-demand resources. Having worked with UAE-based premier IT services specialist Cloud Box Technologies in previ- ous successful engagements, the customer turned to the systems ROHIT BHARGAVA, PRACTICE HEAD, CLOUD AND SECURITY AT CLOUD BOX TECHNOLOGIES, EXPLAINS HOW THE FIRM HELPED A LARGE EDUCATIONAL INSTITUTION VIRTUALIZE ITS ENVIRONMENT WITH VMWARE SOLUTIONS AND GAIN GREATER OPERATIONAL EFFICIENCY. TOP GRADE CUSTOMER A LARGE REGIONAL EDUCATIONAL CONGLOMERATE To enhance operational efficiency To have faster application response To scale with on-demand resources CUSTOMER’S OBJECTIVE VALUE STORIES | ISSUE 7 18
- 19. which comes out of the box for ac- ademic customers, offers the abili- ty to move application environment seamlessly over the hardware. “It enables the live migration of running virtual machines from one physical server to another with zero downtime, continuous service availability, and complete transac- tion integrity. This was an innova- tive aspect and highly commend- ed by the customer as it ensured no disruption to their operations,” Bhargava added. Each school within the cus- tomer’s large portfolio was located in separate campuses and had dif- ferent infrastructures. This meant the Cloud Box team had to choose different VMware instances for ap- plication licenses for each campus. “This was done in phases and it took us close to six months to bring the customer’s whole operations into the VMware environment,” he said. “It was a smooth experience where the customer could utilize its virtualized application environ- ment easily and ensure business continuity was not affected.” Focused on a consultative sell- ing approach and bringing genuine value, the solutions provider also took care of the customer’s entire managed services needs. Post the VMware implemen- tation, the educational institution was able to significantly enhance its operational efficiency and re- duce the number of required re- sources considerably. Bhargava added, “We adopted a consultative approach and put our- selves in the customer’s shoes to offer the best suited solutions and become their trusted advisors.” AT A GLANCE CUSTOMER A large regional educational conglomerate OBJECTIVE To significantly improve operational and business efficiency CORE REQUIREMENTS Accommodate expanding hardware footprint, faster application response and on-demand resources SOLUTION IMPLEMENTED VMware ESXi and vCenter PARTNER Cloud Box Technologies WE ADOPTED A CONSULTATIVE APPROACH AND PUT OURSELVES IN THE CUSTOMER’S SHOES TO OFFER THE BEST SUITED SOLUTIONS AND BECOME THEIR TRUSTED ADVISORS.” ROHIT BHARGAVA, CLOUD BOX TECHNOLOGIES Offered seamless migration with zero downtime Provided hardware- agnostic solutions Delivered highly virtualized environments WHY VMWARE? Adopted a consultative approach Focused on offering genuine value-add Expertly managed customer environment regardless of hardware or software HOW CLOUDBOXTECHNOLOGIESDIDIT? ISSUE 7 | VALUE STORIES 19
- 20. FOX DATA DUBAI Identity and Application Access and implement stronger user au- thentication,” said Abhilash Thu- laseedharan, Managing Director, Fox Data Dubai. “With our market experience, we were confident that global leader Okta’s Work- force Identity Management solu- tions would help solve the cus- tomer’s challenges.” During the discussion, Fox Data learned that the semi-gov- ernment entity was looking to modernize its identity platform, bring in two-factor authentication technology and introduce a single sign-on for various applications access. This modernization of IT would make it easier for its 600 plus workforce and additional con- tractors who access their network. With the customer using a traditional identity directo- ry platform, the Fox Data team demonstrated the huge perks it would enjoy with Okta solutions by showing various use cases and detailed PoC. After a month of rigorous evaluation of Okta’s solutions, the customer saw the unique value the technology could offer for its business. The Fox Data team implement- ed the Okta Workforce Identity Platform, with its four modules – single sign-on, adaptive multifac- tor authentication, lifecycle man- agement and universal directory, at the customer site. Thulaseedharan explained, “As a vendor-neutral technology, Okta solutions can be paired with thousands of pre-integrated appli- cations as well as legacy technol- ogies easily. That is not the case with several of Okta’s competitors. Another added advantage that Okta brought to the table was its wide market experience when it came to integrating the cus- tomer’s homegrown applications seamlessly with its own.” While it was challenging to accommodate the customer’s re- quirements for advanced modules on a limited budget, the Fox Data team and its distributor Redington Value, played a crucial role in being flexible and supportive in deliver- ing the first full-fledged workforce H eadquartered out of Dubai, Fox Data is a two-year-old cy- bersecurity spe- cialist solutions provider cater- ing to corporate and public sec- tor organiza- tions across the UAE. The compa- ny boasts market-leading services around Identity Access Manage- ment, MDR, Data Privacy Solution, Security Awareness Training and IT Security Assessment. During one of its regular cus- tomer engagements, the systems integrator approached a regional semi-government free zone entity to help the company enhance the value of its IT security operations. “The customer was looking to gain end-to-end visibility on all ABHILASH THULASEEDHARAN, MANAGING DIRECTOR, FOX DATA DUBAI, ELABORATES ON HOW THE CYBERSECURITY SPECIALIST DELIVERED THE FIRST FULL-SCALE WORKFORCE IDENTITY MANAGEMENT PROJECT FOR OKTA IN THE REGION FOR A SEMI-GOVERNMENT FREE ZONE ENTITY. EAGLE EYE CUSTOMER A REGIONAL SEMI-GOVERNMENT FREE ZONE ENTITY To achieve end-to-end visibility on workforce identity and access management To modernize identity platform To boost security CUSTOMER’S OBJECTIVE VALUE STORIES | ISSUE 7 20
- 21. identity management project for Okta in the region. “It was quite innovative for a semi-government organization usedtolegacytechnologiestotake the initiative to implement identity and access modernization solu- tions along with contextual mul- tifactor authentication,” he said. “Thanks to the Okta deployment, the customer was able to securely access its IT systems and business applications remotely during the pandemic lockdown without any operational disruptions.” Another huge advantage the customer leveraged was the ca- pability to automate onboarding and offloading of users quickly from an HR and IT perspective, which was a step towards HR driv- en IT provisioning. “When employees leave the company, it can take up to as many as five days for a small organiza- tion or 15 days for a bigger one to revoke access to critical appli- cations. With the Okta platform, this is now possible with just a click – a notable value-add for the semi-government customer,” add- ed Thulaseedharan. The customer now also had robust security and visibility to questions like – Who was ac- cessing the system? When were they accessing it? What can they access? What can they do with that access? “These are the major ques- tions faced by IT departments, and it is difficult to answer them without a technology like Okta,” he said. “We are a dependable partner in their Identity Manage- ment journey. Our services team is still guiding the customer as and when required.” AT A GLANCE CUSTOMER A regional semi-government free zone entity OBJECTIVE To gain comprehensive visibility and boost security across its identity and access management CORE REQUIREMENTS Modernize identity platform, introduce single sign-on and MFA SOLUTION IMPLEMENTED Okta Workforce Identity Platform PARTNER Fox Data Dubai THANKS TO THE OKTA DEPLOYMENT, THE CUSTOMER WAS ABLE TO SECURELY ACCESS ITS IT SYSTEMS AND BUSINESS APPLICATIONS REMOTELY DURING THE PANDEMIC LOCKDOWN WITHOUT ANY OPERATIONAL DISRUPTIONS.” ABHILASH THULASEEDHARAN, FOX DATA DUBAI Offered Okta’s vendor-neutral identity architecture Presented easy integrations with thousands of pre-integrated applications Delivered adaptive security, intelligent and robust authentication across all applications WHY OKTA? Understood core requirements Provided support and services expertly Delivered flexible and reliable options HOW FOX DATA DUBAI DID IT? ISSUE 7 | VALUE STORIES 21
- 22. VIRUS RESCUERS prehensive suite of security services to prevent, detect and rapidly respond to data and net- work security effectively. Pavan Tolani, Cloud Archi- tect, Virus Rescuers, said, “Help- ing customers close gaps and holes within their IT infrastruc- ture from both security and busi- ness continuity standpoints is our key area of focus.” According to Tolani, the cus- tomer’s primary challenge was the lack of an email security that could help users assess the au- thenticity of the emails they re- ceived. This resulted in wasted time and low productivity. The second challenge was not being able to recover deleted data from mailboxes beyond a certain num- ber of days, especially when an employee resigned from the job. “Considering these two main challenges, we concluded that Barracuda, the global leader in security, application delivery and data protection solutions, is the only player that offers one centralized console and man- agement interface that helps to achieve these business goals,” Tolani explained. The Virus Rescuers team proposed Barracuda Total Email Protection solutions and show- cased three modules in addition to Backup and Email Security. This included Archiving – an ideal cloud solution for reducing email storage requirements and boost- ing user productivity, PhishLine A c e l e b r a t e d company in the Middle East food in- dustry was looking to im- plement an all-in-one se- curity gateway solution for its email platform, which would offer email scanning and filtering as well as blend in with Office 365 for backups. The company reached out to its existing IT cybersecurity service provider – Virus Res- cuers. Established in 2009, it is one of the fastest growing internet security companies in the GCC that provides a com- PAVAN TOLANI, CLOUD ARCHITECT, VIRUS RESCUERS, EXPLAINS HOW THE CYBERSECURITY SERVICE PROVIDER CAME TO THE AID OF A LARGE REGIONAL FOOD PLAYER TO ADDRESS ITS EMAIL SECURITY CHALLENGES WITH BARRACUDA SOLUTIONS. SECURE GATEWAYS CUSTOMER A MARKET LEADER IN THE REGIONAL FOOD INDUSTRY To deploy an all-in- one email security gateway solution To assess and filter spam and malicious emails To integrate email backups with Office 365 CUSTOMER’S OBJECTIVE VALUE STORIES | ISSUE 7 22
- 23. – a security awareness platform that educates users on how to interpret suspicious emails, and Forensics and Incident Response – a complete remediation plat- form on emails which proactively identifies security threats with threat insights and prevents fu- ture attacks. “We helped the customer centralize his data across multi- ple Office 365 tentants with our expertise on tenant migration,” he said. “We also deployed a sixth module called Barracuda Senti- nel, which is a Domain Message Authentication Reporting and Conformance (DMARC) Authenti- cation platform based on AI. As these solutions were all from one cloud provider, it allowed the cus- tomer to take actions swiftly and efficiently.” The team expertly imple- mented these six modules end- to-end within a week while also ensuring zero downtime and zero loss for the customer. Post the deployment, the number of spam emails that users received significantly reduced. The customer’s IT department no longer had to invest time in eval- uating suspicious emails, thanks to the newly integrated Outlook plugin which directly reported to the platform itself. “The all-in-one solution from Barracuda has greatly helped in removal of malicious emails from users’ mailboxes, right from day one. We have also had successful restores of data, which was acci- dentally deleted by staff in some cases,” added Tolani. “We are now in talks with the customer for enhancing other areas such as business continuity and end point solutions among others.” AT A GLANCE CUSTOMER A market leader in the regional food industry OBJECTIVE To implement a comprehensive and secure email gateway solution CORE REQUIREMENTS Email scanning and filtering, integration with Office 365 for email backups SOLUTION IMPLEMENTED Barracuda Total Email Protection PARTNER Virus Rescuers HELPING CUSTOMERS CLOSE GAPS AND HOLES WITHIN THEIR IT INFRASTRUCTURE FROM BOTH SECURITY AND BUSINESS CONTINUITY STANDPOINTS IS OUR KEY AREA OF FOCUS.” PAVAN TOLANI, VIRUS RESCUERS Offered one centralized console and management interface Presented AI-based multi-level and multi- layered defense Minimized downtime and simplified backup and recovery WHY BARRACUDA? Delivered consultation and services expertly Deployed solutions with zero downtime and zero loss Demonstrated deep technical skills HOW VIRUS RESCUERS DID IT? ISSUE 7 | VALUE STORIES 23