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HP Project and Application
Portfolio Management
Management for top investment returns
Accelerating innovation and change
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frame              server                 internet                 the cloud                             60 seconds                     access methods
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 4   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
How can we unleash the power of innovation?

We need to deliver faster by:
Removing the barriers between the
business, development and operations
Working on the highest priorities
Automating for velocity
Driving collaboration
Ensuring speed doesn’t trump quality
And support it with a performance system

5   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Yet we’re often failing in delivery
    According to analysts, 62% of projects fail to meet their goals                                                         WHY…
    49% suffered budget overruns
    47% had higher-than-expected maintenance costs, and                                                                     Investments out of alignment with
    41% failed to deliver the expected business value and ROI                                                               overall business strategy

                                                     0
                                                                                                                            Projects and Application Scope not
        Succeeded
        Failed /Challenged                                                                                                  clearly defined
                                                                         38%
                                                                                                                            Manual processes being used, trying to
                                                                                                                            manage projects

                          62%                                                                                               Ever more scarce resources

                                                                                                                            Desire to deliver more projects than
                                                                                                                            possibly can be delivered
    *Extracted from CIO.Com
     © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
6
Let’s drill down–

Project and Portfolio Management
and Application Portfolio
Management


© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The 10 top CIO Challenges…
 Delivering business value in a tough economy

Aligning IT and business goals
Controlling IT costs
IT governance and portfolio management
Business process redesign
Leadership development/staff training
Marketing IT’s business contribution
Rationalizing or centralizing the application
portfolio
Protecting customer data privacy
Scaling IT globally
 Regulatory compliance
                                                                             Source: Top Ten list from the CIO Magazine "State of the CIO 2010" survey
                                                                             *Challenges Related to Project & Portfolio Management

11   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
PMO Challenges…
Juggle demands from the business while enabling diverse teams

     Lack a consolidated view of enterprise-wide status
     Constantly changing priorities
     Activities are not based on solid business decisions
                                                                                                                                        Portfolio Manager   Program Manager


     Budgets & resources not managed efficiently
     Manual, non-standardized processes
     Reactive project and portfolio management
                                                                                                                                        Project Manager     Resource Manager




12   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
You can perform better


                                  Average                                       Best in class
     Innovation                       30%
                                                                                         50%                                 Your best-in-class peers
                                                                                                                             free up 66% more IT
     Operations                       70%                                                                                    budget for innovation
                                                                                         50%



14   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The reality for today’s for Enterprise PMO
Manual reports or data extracts passed between teams
      PMO                         Finance                    Project team A                    Project Team B                     Development           QA          Operations




                                              Corporate                                                                            Financial and
                                               annual                                      Service desk                            cost analysis
                                               budget
                                                                                                                                                      Application
                                                                                                                                                       lifecycle
                   Project                                                                                       Project                             management
                                                                Business Service
                   pipeline                                                                                    scheduling
                                                                 & Asset Mgmt
                                    Time                                                                                                             Investment
                                  recording                                                                                                        portfolio mgmt
                                                                              Resource
                                                                              planning                               Project issues,
                                                                                                                  risks, scope changes

                                                                                       PPM environment
15   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP software approach to PPM
Bring order to the chaos
      PMO                         Finance                    Project team A                    Project Team B                     Development             QA               Operations




                        Demand management                                                                                                        Resource management

                             Project proposals
                                                                                       HP Project and                                        Business Service & Asset Mgmt

                Budgeting/Financial Management
                                                                                         Portfolio                                         Investment portfolio management

                Project scheduling/Time tracking
                                                                                       Management                                        Application lifecycle & Portfolio Mgmt

                    Issues, risks, scope changes
                                                                                           Center                                         Service desk or 3rd party integrations

                        Operational Reporting                                                                                               Strategic & Analytics Reporting


16
                                                                                       PPM environment
     © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Project and Portfolio Management
 Understanding the full lifecycle approach
                      Users/Requests                                                                                  Business value
Business




                          Demand                                                                               IT Financial Mgmt         Scorecards, KPIs,
                                                             Objectives /priorities
                                                                                                                                         Reporting, Status

                      Service Catalog                                       Portfolio management / Application Portfolio Management
                        Demand                                                                                                                               Deliverables
                      Management                                                                                   Program/                 Maintain
                                                                     Proposal
                                                                                                                    project               Investment
                                       Strategic
                                       demand
                                                                                                           Time management
                                                                                                         Resource management
                                      Application
PMO




                                                                                                         Financial management
                                       demand
                                                                                           Application lifecycle management
                                   Operational
                                    demand
                                                                                                                Service desk
17    © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
PMM: Bruce Randall
     HP Project and Portfolio Management Center
                                                                   HP Project and Portfolio Management Center
                                                                Executive Scorecard/Financial Planning and Analysis
                                                                                   Dashboard


                                       Portfolio Optimization                                                                           Application Portfolio Management
                               Project                                                                                                                      Program
                                                                                            Portfolio Management
                             Management                                                                                                                    Management
                              Financial                                                                Time                                                 Resource
                             Management                                                             Management                                             Management
                                                                                            Demand Management


                                    PPM Mobile Applications                                                                                        PPM Reporting
                                                                                                      Integrations
                                                                                                       Foundation
                        Workflow                                          Administration                                                Security                   Web services
18   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Features and Capabilities




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Provide Actionable Information to Executives
Executive Scorecard

Key capabilities
Combine capabilities and aggregates
strategic, operational, financial, resource and
performance data from HP and non-HP
solutions

Includes KPIs that are threshold based and
preset out of the box by best practices

Key benefits
Provides rapid and concise strategic decision-
making via actionable information

Delivers productivity enhancements by
automating time consuming data aggregation
processes

20   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Aggregate Demand
Understand and Gain complete visibility on Business Demands

 Key capabilities
 Provide aggregated ”top down” view of
 activites
                                                                                                   Demands by
 Manage and prioritize demand from                                                            Business Objective
 budget and resource availability

 Objective process control

 Key benefits
 Provide transparency into all work
 activities

 Automate and streamline approval
                                                                                                                                        Proposals by
 processes
                                                                                                                                        Status
 Objectively compare cost and value of
 services
21   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Manage strategic Portfolio Investments
 Effectively manage Investments

Key capabilities
Gain early indication of cost deviations                                                                    Optimization
through financial summary pages                                                                          What If Scenarios
Objective and constraint based optimization

Scenario based portfolio management


Key benefits
Leverage “cash flow” analysis to increase
accuracy of investment decisions

Support business reviews with rich,
actionable, information

Rapidly adapt to shifting business
requirements
 22   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Application Portfolio Management
Assess and Manage Applications
Key capabilities
Centralized repository of applications, business
processes, organizations, owners, business
objectives and servers

Survey distribution and processing engine

Powerful analysis and visualization experience

Enhanced ability to make strategic choices and
manage the portfolio

Key benefits
Visibility where to invest and how to reduce
maintenance costs

Sound IT investment decision aligned to strategic
priorities

Efficiencies derived from standard business process,
application2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
 23 © Copyright
                and platforms
Consolidate and Analyze Financial Investments
 Transparency of Investments
                                                                                            Hierarchical Portfolio
Key capabilities
Aggregate Financial data of Portfolio
programs and projects

Flexible hierarchy structure to manage
investment by Services, Business Unit
Organization, geography or functional
Strategic needs

Unlimited hierarchy levels

Key benefits
Decisions that supports the Business Goals

Support over the entire Investment Lifecycle

Investment transparency

 24   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Focus on Financial, Cost allocation and exploration
Financial Planning & Analysis



     Key capabilities
     Combine capabilities and aggregates
     financial, resource and performance
     data from HP and non-HP solutions

     KPIs are threshold based and preset out
     of the box by best practice

     Key benefits
     Drives full understanding of cost
     lifecycle: Strategic & Operational labor
     and non-labor costs



25   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Enterprise Program & Project management
 Ensure successful work completion
                                                                                                  Program Overview
Key capabilities
Management by exception

100% zero-client project management

Bidirectional integration with Microsoft
Project

Integration with Microsoft Sharepoint

Key benefits
Clearly communicate the status and health
of programs/projects
                                                                                                Risks, Issues and
Reduce the number, cost and impact of
failed projects
                                                                                                 Scope Changes

Manage programs/projects across
geographically, outsourced, or
organizationally dispersed environments contained herein is subject to change without notice.
 26 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information
Enterprise Resource management
Maximize Resource efficiency
Key capabilities
Multi-dimensional resource planning and tracking

Analyze and compare skill sets, levels of proficiency,
availability, and projected resource utilization

Support global teams with multiple languages in the
same instance; HP or partner provided languages

Key benefits
Enhanced usability and integrations to drive and
secure global adoption

Foster improved collaboration around resource
supply and demand

Heighten quality and balance with the right
resources on the right activities

Visibility into complete resource utilization
 27   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Detailed Task and Time management
 Ensure execution of work delivers business results


Key capabilities
Non-intrusive time and cost
management

Staff time tracked to facilitate labor roll-
up for each project and program

Key benefits
Strategic decision making across the
entire Enterprise portfolio investment

Focus on critical business projects within
the Enterprise

Maximize the resources available to
support innovation

 28   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Consistent Process
Ensure Governance and flexibility
                                                                                                                              Flexible and Powerful Workflow

Key capabilities
Flexible and Powerful Workflow

Define approval and check points
including Mobility

Audit trail


Key benefits
Automate and streamline approval
processes

Maintain consistency to validate
Business needs and deliver services



 29   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Anywhere with PPM Mini Apps
Key capabilities
One installation, multiple platforms
(iOS and Android)

Request review and detail

Time Mgt review and approval

Executive Scorecard

Works on Tablets and smartphones


Key benefits
Manage PPM functions on-the-go

One platform for multiple HP Software
tools

Extend PPM usage to wider audience
30   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM Reporting
Visibility to ALL types of end users
                                                                                                                                        •   Persona-based dashboards
     SOLUTION:                                                                                                                          •   Cascaded dashboards
      Executive Scorecard                                                                   Strategic                                   •   KPI engine & library
                                                                                                                                        •   Scorecard
                                                                                          Measurements
                                                                                                                                        •   Long-term & “eagle eye” view
     SOLUTIONS:                                                                                                                         •   Focus on decision-making
      Financial Planning and Analysis                                                         Analytical
                                                                                                                                        •   Based on a data warehouse
      Executive Scorecard*                                                                   Applications                               •   Universe compliant with DM
      PPM Dashboards and Portlets
                                                                                                                                        •   Correlate across sources
                                                                                                                                        • Real or near real time access to
     SOLUTIONS:                                                                               Operational                                 product data
      PPM on Business Objects                                                                                                           • Operational users
      PPM Dashboards and Portlets                                                              Reporting                                • Embedded with product
                                                                                                                                        • Silo reporting solution
31   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Operational Reporting
 Efficiency in reviewing and analyzing data
 Key capabilities
 Industry leading reporting platform

 Complements existing PPM dashboards and portlets

 Designed with Web Intelligence and Universe Designer

 File and trace reports for archiving and retroactive
 analysis

 Business Objects software license included with HP
 PPM foundation

 Key benefits
 Provides self-service ad hoc queries and reporting
 capabilities

 Flexible and scalable information infrastructure
32   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

 Minimize performance impact on PPM Center
Social Media: PPM Community on HP Live Network

HP Experts, Partners and Customers to
share knowledge, best practices and add-on
content.
Access to PPM HPLN is provided at no
additional cost through Passport.
HP PPM Operational Reporting Content
Packs and HP Anywhere mini-apps are
available on PPM HPLN.



         Customers need to subscribe at: www.hp.com/go/PPM_HPLN for receiving
         notifications on PPM updates.
33   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you


                                               Go to www.hp.co/go/ppm



               Outcomes that matter.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Supporting Broad IT Initiatives
Complete Application Lifecycle Management




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Applications are Key


Most                                                                                                            ERP                                inventory
                                                                                                                                                  management
organizations                                                                                    wikis                                  Research and
                                                                                                                                                        supply
                                                                                                                                         Intelligence
                                                                                                mobile apps
now run major
                                                                                                                   billing
                                                                                                                                                  HR     chain
software                                                                                                                                         website
operations                                                                                   procurement
                                                                                                                                         order entry
                                                                                             Embedded software
                                                                                                                                                        CRM
36   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
And the way we deliver is changing rapidly

                                                                      THEN                                                                     NOW
                               who                            CO-LOCATED TEAMS                                                          DISTRIBUTED TEAMS


                            what                            SELF-CONTAINED APP                                                          REUSABLE SERVICES


                        when                          INFREQUENT / BATCH RELEASE                                                        CONSTANT RELEASES


                     where                                        INTERNAL / PC                                                           CLOUD / MOBILE


                    how                                           SEQUENTIAL                                                                  AGILE



                                                                    STABILITY                                                                   AGILITY
                                                                          1:1                                                                      N:N
                                                                       LOCAL                                                                    VIRTUAL
37   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Worlds colliding?
Strategy and Planning                                                                   Agile Delivery                                  IT Operations




                “Invest in what                                                          “Be more agile -
                                                                                                                                          “Change is
                matters most”                                                             deliver faster”
                                                                                                                                            evil”

                                                                                How do we bridge the gaps?
38   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Deliver what matters most….
      Strategy and Planning                                                                                                              Agile Delivery
                                                                                  Keys to bridge the
                                                                                         gap:

                                                                                          Prioritization

                                                                                            Governance

                                                                                         Measurement
                       “Invest in what
                       matters most”                                                                                                    “Build to priority”

39   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Extend Agile: DevOps & continuous delivery
                       Agile Delivery                                                                                                   IT Operations
                                                                                  Keys to bridge the
                                                                                         gap:

                                                                                           Automation

                                                                                         Collaboration

                                                                                                 Quality

                         “Build to run”                                                                                                 “Regular releases
                                                                                                                                          reduce risk”
40   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Effective Change Management
      Strategy and Planning                                                                                                             IT Operations
                                                                                  Keys to bridge the
                                                                                         gap:

                                                                                           Automation

                                                                                         Collaboration

                                                                                            Resourcing
                            “Manage
                           application                                                                                                  “Analyze change
                          investments”                                                                                                     impacts”
41   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
IT Performance Suite for Apps
Plan, build, and run cloud, web & mobile apps
                                                                                                   App.
                                                                                                 Portfolio Project &
Complete lifecycle                                                                                Mgmt. Portfolio                             Core lifecycle
                                                                                                            Mgmt.
   coverage                                                                                                                                    excellence
    Project & Portfolio                                                                                                           Systinet    Agile Management
       Management                                                 Svc. Mgmt.
                                                                                                                                                 Requirements
 Application Portfolio Mgt                                          Center
                                                                                                                                             Quality & Performance
 Application Governance                                           Ops                                                                          IDE, SCCM & Build
                                                                                                   Executive
   Executive Scorecard                                      Orchestration &                                                                        Integration
                                                                                                   Scorecard
  Business Availability                                          Auto.
                                                                                                                                                     Security
  Service Management                                            App. Perform.                                                                  Lab Management
         DevOps                                                                                                                Quality
                                                                   Mgmt.                                                       Center

                                                                                                   Perform. Fortify
                                                                                                    Center



42   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Begin at the top with a single lens for performance
  Executive Scorecard for
  Applications

                                App.
                              Portfolio     Project &
                               Mgmt.        Portfolio
                                             Mgmt.


                                                        Systinet
      Svc. Mgmt.
        Center

       Ops
  Orchestration &              Executive
      Auto.                    Scorecard


      App. Perform.
                                                      Quality
         Mgmt.
                                                      Center

                                            Fortify
                               Perform.
                                Center




KPIs FOR THE COMPLETE APP LIFECYCLE                                              REAL-TIME VIEW INTO PERFORMANCE                         CHOOSE FROM 60+ LEADING METRICS

 43   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Support with an integrated portfolio of software and services



Project and Portfolio                        Application portfolio                                   Application                    Application Lifecycle   Lab Management
   management                                   management                                           Governance                        Management             automation

                                                                       Hybrid Delivery—On premise, SaaS, Cloud




              Development
                                                          Performance testing                                         Functional testing                       Service
              management
                                                                                                                                                            Virtualization
 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
A word on PPM and APM
Ensure Priority, Project Success, understand total costs and value

                                                                                             App.
                                                                                           Portfolio      Project &
                                                               Application                  Mgmt.   Planning &
                                                                                                      Portfolio
                                                                                                       Mgmt.
                                                               TCO & value                          Assessment
                                                                                                                      Systinet
                                                                  Svc. Mgmt.
                                                                    Center
                                                                  Ops
                                                                                   Governance
                                                                                             Executive
                                                            Orchestration &
                                                                                             Scorecard
                                                                 Auto.
                                                                                                  Project & resource
                                                           Release Control
                                                             App. Perform.
                                                                     Mgmt.
                                                                                                        Mgmt
                                                                                                          Quality
                                                                                                                    Center


                                                                                            Perform. Fortify
                                                                                             Center




45   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM in ALM - Example
 New Application
                                       App.                                                                                             STEPS & CAPABILITIES
                                     Portfoli     Project &
                                     o Mgmt.      Portfolio                                          Capture demand for new capabilities
                                                   Mgmt.


                                                              Systinet
                                                                                                     Assess value against current application portfolio and process support
                Svc. Mgmt.
                  Center
                                                                                                     Prioritize against in-process work and other new initiatives – supply
                  Ops
            Orchestration &           Executive                                                      approval workflow
                 Auto.                Scorecard

                                                                                                     Plan program/project, budget needs, determine requisite skills, assign
               App. Perform.
                  Mgmt.
                                                            Quality
                                                            Center
                                                                                                     resources

                                      Perform.
                                                  Fortify                                            Track project steps, issues, risks, quality targets and budget burn rate.
                                       Center                                                        Provide mgmt and executive reports

                                                                                                     Manage hand-off to release control and ITSM
            *Agile or traditional waterfall approach
                                                                                                     Manage/track application TCO and value

                                                                                               Key:
                                                                                         PPM Standalone
                                                                              PPM Integrated to Quality Center/ALM
                                                                         PPM Integrated to Release Control, ITSM and ITAM
46   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM in ALM - Example
 Application Change/Modernization
                                       App.
                                                                                                                                        STEPS & CAPABILITIES
                                     Portfoli     Project &
                                     o Mgmt.      Portfolio                                          Approved requests for change
                                                   Mgmt.

                                                                                                     Collect application rationalization proposals
                                                              Systinet
                Svc. Mgmt.
                  Center
                                                                                                     Prioritize above against in-process work and other new initiatives – supply
                  Ops
            Orchestration &           Executive                                                      approval workflow
                 Auto.                Scorecard

                                                                                                     Plan program/project, budget needs, determine requisite skills, assign
               App. Perform.
                  Mgmt.
                                                            Quality                                  resources
                                                            Center


                                      Perform.
                                                  Fortify                                            Track project steps, issues, risks, quality targets and budget burn rate.
                                       Center                                                        Provide mgmt and executive reports

                                                                                                     Manage hand-off to release control and ITSM
           *Agile or traditional waterfall approach
                                                                                                     Manage/track application TCO and value

                                                                                               Key:
                                                                                         PPM Standalone
                                                                              PPM Integrated to Quality Center/ALM
                                                                         PPM Integrated to Release Control, ITSM and ITAM
47   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The complete agile lifecycle using PPM and ALM

PPM
        Manage enterprise level resources and
        time management
        Manage the portfolio strategy
        Manage the projects
              Summary Reporting
              Process enforcement
ALM
        Manage the requirements
        Manage user stories and tasks
        Manage the backlog
        Reporting (burn down charts etc…)
        Testing - definition and execution
        Defect management
        Manage releases and cycles




 48   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Application Lifecycle Management
 HP Project & Portfolio Solution – Visibility of ALM end-to-end

Real-Time Dashboard at your fingertips
Compare investments in application maintenance and new strategic initiatives
Understand how the budget and resources are being allocated

HP PPM provides:
Comprehensive, real-time, role based dashboard for ALM
Top-Down, Bottom-up navigation
Detail drill-down for exposing potential trouble spots
100+ Out-of-box Portlets
                                    Project status (based                   Quality status indicators                            Trend analysis of        SDLC or testing
                                    on timelines & risks)                     based on QC results                          requirements, tests, defects      status




49   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM Application Lifecycle Management
 Assess and Govern Applications
 Understand your Application needs
 Constantly assess your application set. Reduce redundancies,
 lower costs and take control of your applications


     HP PPM enables:
     Comprehensive visibility into apps and processes
     Ability to rationalize based on application value scoring
     Govern all applications and transformation initiatives




50   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Application Lifecycle Management
 HP Project & Portfolio Solution – Manage Application Demands

 Understand your Business Demands
 Be proactive, manage ALL requests and validate what really
 matters for the Business Outcomes
     HP PPM enables:
     Application demand consolidation
     Prioritization of application demands
     Process automation through its robust workflow capability




51    © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Application Lifecycle Management
 HP Project & Portfolio Solution – Prioritize Application Portfolio
Make effective Decisions
Focus on applications that delivers VALUE to Business
Make the best use of Resources and Investments

HP PPM enables:
Creating “What-if” scenarios to evaluate IT applications portfolio aligned with Business Objectives.
Compare the Portfolio with available Resources and Budget, allowing proactive decisions




52   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Application Lifecycle Management
 HP Project & Portfolio Solution – Manage Application Projects and Resources
Manage End-to-End Application Lifecycle
Stay in Control on day-to-day application project work using
standard project practices

 HP PPM enables:
 Defining Standard Project templates
 Manage Work Breakdown Structure, Milestones, Gates
 Control Costs and allocate Resources efficiently
 Ensure Application Projects are completed on Time and Scope
 Identify and Mitigate Risks and Issues
 Manage Scope Changes




53   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Continuing the conversation…
Investing in what matters most
Adopting Agile for Faster Delivery?
Closing the gaps on Continuous Delivery with
DevOps?
Attaining relentless efficiency through Testing
Centers of Excellence?
Facing a major Application Transformation?
Embracing Mobility?
Moving Apps to the Cloud?

54   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Supporting Broad IT Initiatives
IT Financial Management




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
IT Financial Management
Optimizing resources to deliver highest value to business

                                                                                         Financial year




                                                                                                                                                                     Capital and resources
                      Capex
                                 Change the business
                                                                                      Now

                                   How to account for                                                  How to predict IT
                      Opex




                                   IT spend?                                                           costs?
                                                                         Run the business

                                                                         CIO                       How to govern IT investments?
                               Governance                                                       Accountability                                  Predictability
                 Effective management of the IT                                                                                          Accurate forecasting of resource
                                                                                    Reporting & analysis of IT spend,                        & capital requirements,
                  investment planning process,                                       assessment of IT service costs,
                cost/benefit (ROI) determination,                                                                                           continuous tracking of IT
                                                                                      cost allocation and recovery                      spending & resource consumption
                          data integrity
56   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
IT Financial Management - Challenges
                                                                                                      Business

                        No actionable                                                                                                     Immature investment
                       cost information                                                                                                        decisions
                                                                                                                                         “The IT organization cannot be
     “IT has weaker internal
                                                                                                                                          credible unless it can have
       management systems today than
                                                                                                                                          meaningful conversations in the
       manufacturing had in 1982”
                                        IDC Industry Insights, 2008
                                                                                                                                          language of business. This
                                                                                                             CIO                          means having the right
                                                                                                                                          information to guide business
                                                                             Only 36% of the average CIO’s                                decisions.”
                                                                             budget can be devoted to
                                                                                                                                               Barbara Gomolski, Research VP, Gartner
                                                                             providing new capabilities
                                                                                       CIO Magazine “The State of the CIO” online
                                                                                                           survey, January 2008

57
                                                                                                  Operational
      © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

                                                                                                 inefficiencies
HP IT Financial Management …What is in it?

                                                Summarizes the key elements of IT performance in one place
                                                using data merged from different operational IT systems

                                                               Actionable cost information that supports effective cost
                                                               containment and allocation by linking together disparate IT
                                                               budgets and cost information

                                                                       Provides IT executives with real-time visibility into strategic and
                                                                       operational demand so they can rapidly identify and prioritize
                                  HP Project &                         the projects and initiatives to sustain alignment with corporate
                                   Portfolio                           goals. Tracks costs and budgets associated to
                                     Mgmt
                                                                       projects/programs
                HP
               Asset                                                              Manages the physical, financial, and contractual aspects of all IT
              Manager                                                             assets—from request and procurement to retirement and
                                                                                  disposal—making it easy to optimize costs, mitigate security and
58
                                                                                  compliance risks, and drive business decisions
     © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Focus on Financial, Cost allocation and exploration
Financial Planning & Analysis



     Key capabilities
     Combine capabilities and aggregates
     financial, resource and performance
     data from HP and non-HP solutions

     KPIs are threshold based and preset out
     of the box by best practice

     Key benefits
     Drives full understanding of cost
     lifecycle: Strategic & Operational labor
     and non-labor costs



59   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Going beyond traditional IT Financial Management
Combining ITFM with Performance Management for unparalleled insight

ITFM brings financial depth to Executive Scorecard performance management

ITFM also focuses on the specific needs of finance as it relates to IT
•      Because we need to think in business-related IT investment terms not financial cost centers
•      To allocate financial information to be considered by service (e.g. service-based costing)
•      To allow deep exploration of financial data as it relates to IT perspectives
•      To ease the IT budgeting process by leveraging prior plans and actual data




60   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
ITFM with the Executive Scorecard
IT financial performance management

Allocate financial data based on metrics                                                                      Budgeting
                                                                                                              •      Spreadsheet-based IT budgeting is tedious
                                                                                                                     and lacks governance
                                                                                                              •      Executive Scorecard leverages historical
                                                                                                                     financial data to simplify and standardize

Understand performance in the context
of detailed costing




Provide further insights with a bill of IT
report or experiment in the cost explorer
61   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Supporting Broad IT Initiatives
Application Portfolio Management




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Major Challenges to IT

Aging applications
     Brittle and change resistant
Rigid infrastructure and sprawl
     Physical and virtual sprawl
Unknown threats
     Connectedness an open doorway
Information explosion
     Magnitude of growth driving up cost, effort and risk
Custom built applications
     Dedicated stacks of hardware and software


63   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Rationalization will address your pain points



                                                User access complexities,                          Inefficient use of                     Aging IT staff           Disparate and incompatible
     Redundancies in aging
                                                    need mobility for                          infrastructure tools and                    with critical             applications not aligned
     application portfolios
                                                 employees/customers                                 technologies                         support skills             with business direction




                                                                                                                                                     Tower driven investment
                          Increased pressure on IT
                                                                              Unclear TCO of                         Inadequate executive              undermines need for
                          budgets to do more with
                                                                                IT services                        oversight of IT investments           enterprise wide
                            less, reduce IT costs
                                                                                                                                                         standardization



64   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Rationalization and modernization figure high on
organizations’ software goals

       Of the most important software priorities for
            supporting current business goals…

                  Update/modernize key legacy applications

            Consolidate or rationalize enterprise applications

         Increase number of mobile applications available to
                employees, customers and partners



 Source: Forrester Research, Inc., Application Retirement – It's Time To Put The Elephant In The Room On A Diet, February 3, 2011, by Phil Murphy; pg. 2


65   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Time for application transformation
                                                                                            APPROACH



                                                                                                   ASSESS




                                                                                            GOVERN


                                                                            MANAGE                                   MODERNIZE




                                                        Transforming Applications to Reduce
66                                                            Costs & Increase Agility
     © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
What is Application Transformation?
                         Assess, Optimise and Modernise the Enterprises
            Application Portfolio to the minimum number of applications required to run
                       the business delivered in the most cost effective way.
                                   Insource,                      Project                                                        Application
                                                                                                                                                                          Application
                                  Outsource,                     Portfolio                                                        Release
                                                                                                                                                                          Retirement
                                     Cloud                      Management                                                      Management



     Customers                Application                       Modernization &
                                                                                                Application                          DevOps &          Application          Data &
      Demands                                                   Rationalization                                                      Hybrid IT                              Records
                               Portfolio                           Projects                      Lifecycle                                            Performance         Management
                             Management                                                        Management                                             Management

                                              Assess                                                                Modernize                                    Manage
                                                  Rationalize                                                                  Secure                                Performance
                                                  Govern                                                                      Improve                                Availability

                                                                      Prioritize
                                                                                                                                         Cost Effective Apps
                                                                    Investments

67    © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Application Portfolio Management (APM)
First step to Application Transformation
                                                                                                                                        APPROACH



         A way of analyzing and                                                                                                           ASSESS
      governing your applications
         portfolio from multiple
         perspectives: financial,                                                                                                        GOVERN
        business, functional, and
         technical and maps the
      portfolio to your tactical and                                                                                            MANAGE             MODERNIZE
      strategic business objectives


68   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Portfolio Assessment Process
A framework to understand the present and a path to the future


                 Establish the                                            Define the                                    Identify Gaps,       Build the
                                                                                                                         Overlaps and
                 ground rules                                              baseline                                     Opportunities        Roadmap
     Define the objectives                                Conduct interviews                                 Follow the money            Assign disposition for all
     Identify existing data                               Administer surveys                                 Investigate redundancy      apps
     Plan data collection                                 Build process model                                Highlight divergence from Prioritize opportunities
     activities                                           Define relationships                               standards                 Build business case
     Identify stakeholders                                                                                   Hypothesize                 Define initiatives
     Review business context                                                                                 opportunities
     Schedule activities



69   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

     6
APM solution model
                                                                                                                              Assess
                                                                  Discover                                                                                 Analyze                           Decide
                                                                                                                                                   Classification & Analysis                  Outputs
                                                                                                              2
 Discovery data
                                                 BU or Process specific
                                                                                                                                                     Relative Business Value
                  Discovery data
                                                 Rationalisation
                                                                                                        Automated
                     data
                                                                                                         Surveys
                                                                                                                                                 Alignment to Business Process
                      data
                        data                     Existing Policies and                                                                                   Frameworks
                          Policy
                                                 Standards                                                                                                                       • Graphical relationships and
                                                                                                                                                                                   dependencies between
                                                                                                  Application Portfolio
                                                                                                                                                    Functional Classification      applications and processes
                                                                                                     Management
                                                                                                                                                            Model
                                                                                                       Repository                                                                • Application quality, risk, value
Assets used for                                           Usage Data ( usage
Applications (hardware &                                  based on: load, users,                                                                                                   score
software)                                                 transactions)
                                                                                                        Automated                                  Cost based classification     • Custom attributes also reported
                                                                                                         Discovery                                                                 against.
                                                                                                                                                                                 • Strategic designation for each
       CMS/DDM                                                             Assets                              1                                         Existing Standards
                                                                                                                                                              & Polices
                                                                                                                                                                                   application
                                                 Incidents
                                                 Problems                                                                                                                        • Survey results
 70                          © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.                    • Improvement recommendations
HP Application Portfolio Management (APM)
                                                                                                                                        Business                                   Ideas,
                                                                                                                                        Demands                                 opportunities
     Comprehensive Visibility and knowledge
     of application portfolio – Cost, Value, Risk,
     Quality                                                                                                                                       Filter and Conceptualize
                                                                                                                                                   Project Charters
                                                                                                                                                   Business Case
                                                                                                                                                   Risk v/s Value

     Rationalize Opportunities via business and
     technical data-driven decisions aligned to                                                                                              PPM                             PPM/APM
     business priorities and enterprise policies                                                             Monitor                                                                   Assess and generate
                                                                                                                                                                                       options
                                                                                                             Schedule                                   Governance
                                                                                                             Project Risk                                                              Business Process
                                                                                                             Cost                                                                      Business Value
     Ongoing governance through business                                                                                                                                               Quality & Risk


     events such as M&A, divestiture, IT strategy
     change, sourcing strategy change…                                                                                                             Choose and Execute
                                                                                                                                                   Create Projects
                                                                                                                                                   Initiate, plan, execute


                                                                                                                                                             PPM

71   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Application Portfolio Management
Assess and Manage Applications
Key capabilities
Centralized repository of applications, business
processes, organizations, owners, business
objectives and servers

Survey distribution and processing engine

Powerful analysis and visualization experience

Enhanced ability to make strategic choices and
manage the portfolio

Key benefits
Visibility where to invest and how to reduce
maintenance costs

Sound IT investment decision aligned to strategic
priorities

Efficiencies derived from standard business process,
application2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
 72 © Copyright
                and platforms
Visibility within the Application relationships
     HP APM Product Features
            APM Application
                                               Business Processes                                                                       Owning Organization



                                                             Supports


                    Downstream                                                           Upstream



                                                           Runs On
                                                                                                                                                       Contacts



                                                            Servers

73   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
                                                                                                                                           Locations
Visibility within the Application processes
    HP APM Product Features




                                                                                                                             Key capabilities
                                                                                                                             View Process to Application Mapping
                                                                                                                             Filter by Application Set or Attributes



74
74 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Application scoring and Weighting
   HP APM Product Features


                      Application                 Data                  Vendor                  Value                   Risk               Total
                        Quality of            Integrity and             Stability,          Business Value            Security,          App + Data +
                        Application            Consistency            Responsive…             and Impact             Continuity…      Vendor + ( 5 – Risk)
                        0–5 (Best)              0–5 (Best)             0-5 (Best)             0-5 (Best)             0-5 (Worst)          0-25 (Best)




                                      APM can be configured for custom weighting formulas (company level)
                                         Relatively low scores suggest opportunities for improvement
75
75 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Supporting Data
     Document relationships to people, places and activities




                           Business Processes                                                                                          Servers
                      ( APQC model or User-defined )                                                                           ( web, app, middleware,
                                                                                                                                   database, etc.)




                               Organization                                                                                           Locations
                       ( BU, Department, Group, etc.)                                                                           ( geographic, regional )



76    © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Application Portfolio Management
Graphical views of cost, risk, value measures




                                                                                                                              Key capabilities
                                                                                                                              Business processes modeled and mapped to
                                                                                                                              supporting applications

                                                                                                                              Forward looking projection of portfolio size
77   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Many of our clients have done this successfully

                                                                                           FINANCIAL INDUSTRY/
     MAJOR AUTOMOTIVE MANUFACTURER                                                                                                                  RETAIL INDUSTRY
                                                                                          FINANCIAL APPLICATION




 •   Cut costs substantially                                                 •   $29MM savings over 5 years                             •   App maintenance cost reduced
                                                                                                                                            by 70%
 •   Time to market reduced substantially                                    •   Increased productivity
 •   Market share gains                                                      •   67% reduction in operating costs                       •   Savings: $1.2M on
                                                                                                                                            SAP implementation
 •   Improved part tracking                                                  •   Server procurement times cut from
                                                                                                                                        •   Apps reduced by 48%
                                                                                 months to hours


78   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
APM Customer – Public Entity
Objectives:
     To produce a Consolidated Application Portfolio Transformation Roadmap that will drive cost
     savings, innovation, and increased agility
     To establish processes and tools that will allow for continued regular Applications
     Rationalization
Outcomes:
     APM provides a single Application data source accessible by multiple users
     Displaying business processes through the dynamic graphing feature was powerful; creating
     wall charts generated excitement about the project
     Best APM feature is the single-source application portfolio repository coupled with a robust
     easy-to-use search engine.
     Automated bubble charts provided the foundation for application value assessment.



                                         >25% reduction in number of applications in portfolio
79   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
We have undertaken this journey ourselves –
And are glad we did it
     Goals
     Enable better business decisions
     Significantly reduce costs of IT while delivering more value to the
     business
     Lower risk to the enterprise with better control
     of the infrastructure
     Approach
     Corporate-wide IT transformation initiative
     Results                                                                                                                             CBR
     Applications reduced from 7K to 2K
     IT projects reduced from 1,240 to 700
     Ultimately, application portfolio will be rationalized by >80%
     IT spending from ~4% to ~2% of revenue


80    © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP/Results Positive ICD-10 Solution
  For Healthcare Records Compliance

Key capabilities
Monitor ICD-10 compliance impacts and                                                                                               ICD-10 Program Management
readiness
                                                                                                                                         HP/Results Positive
Consolidated compliance reporting and visibility                                                                                   ICD – 10 Compliance Readiness
for program, project, vendor, application,
location, and business processes                                                                                             Impact Analysis & Readiness Scorecards
                                                                                                                                        Impact Analysis
Simple out of the box data loading templates
                                                                                                                                  ICD – 10 Readiness Tracking
Key benefits                                                                                            Application &                        Impact Analysis
                                                                                                                                                                      Vendor
                                                                                                       Business Process                       & Compliance
Reduce administrative time and costs preparing                                                                                                                       Readiness
                                                                                                           Mapping                               Surveys
readiness reports

Reduce non-compliance financial risks and
impacts                                                                                                                                                                   Business
                                                                                                Applications                          Projects             Vendors
                                                                                                                                                                          Processes
Establish application and business process
inventory

  81   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Supporting Broad IT Initiatives
Service Portfolio Management




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Service portfolio management
Linking IT business-facing activities with IT Operations




                                                                                                 Demand
                                                                                             Aggregate demand
                           Balance quality,                                                     for services                                         Assess budget,
                             Optimize                                                         management                                                Service
                              cost and                                                                                                                 resources
                               service
                             innovation                                                                                                                planning
                                                                                                                                                        and ROI
                                                                                Internal                Infrastructure               Application
                                                                                support                 management                  development

                           Check service                                        IT service development factory
                            IT financial
                          profitability and
                                                                                                                                                       Service
                                                                                                                                                   Market and sell the
                          management
                          charge for usage
                                                                                                  Service
                                                                                              Support services                                          service
                                                                                                                                                     availability
                                                                                                  support
                                                                                              based on contract


83   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP’s Point of Entry to the World




84   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Supporting Broad IT Initiatives
PPM in the Cloud




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM – Supports Movement to Cloud
Strategy, Governance and Project Management

                                                     Service Lifecycle on Hybrid Delivery
                                                1                                                  2                                    3                  4




               Business Value                                      Application
                                                                                                                        Service Cost        Service Delivery
                Service Portfolio                                 Portfolio Mgmt

                                         Visibility and control throughout the Service Lifecycle



86   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Service Portfolio Governance
Moving Applications to the Cloud

                      Business                                                     Services Demands
                                                                                      (Strategic &                                      Vendor Mgmt
                                                                                    Operational)
                                                                                                                                         Financial
                             IT
                                                                                               Service                                   Resources
                                           Portfolio Investment                            Prioritization &
                                              Management                                      Planning                                     Time
                Public, Private                                                             Build or Buy
                and Hybrid                                                                                                                 Risks
                                                                                          Vendor Selection
                Cloud services
                                                                                                                                          Issues
                                        Program & Project Mgmt
                                                                                                                                         Changes

                                                Service Delivery                                                                        Compliance

                                                                                                                                        Governance

                                              Operational Demands
     © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
87
HP PPM Center On the Cloud
 Each band is cumulative and includes the previous band functionality

                                                                                                                                                                   PREMIUM
                                                                                                         ADVANCED                         •   Designed for large PPM deployments
                                                                                                                                          •   Includes the Advanced features and
                                                 BASIC                             •   Designed for mid size to large PPM
                                                                                       deployments
                                                                                                                                              powerful configurability to define
                                                                                                                                              custom project types, proposals, and
        •   Designed for entry level PPM
                                                                                   •   Valuable IT portfolio, program and                     set policies.
        •   A great way to try before you buy                                          project management                                 •   Ideal for geographically spread teams,
            HP
                                                                                   •   Ideal for multiple project teams                       and complex environments
        •   Ideal for a small team or                                                  across the organization, includes
            departmental use managing project                                          full PPM functionality
            execution

        “…these (global) organizations and small and medium-sized businesses are seeking flexible SaaS …to
         gain immediate access to ITPPM capabilities, cut down on shelfware, eliminate implementation and
                             long-term maintenance, and de-capitalize IT expenditures
                                          (or SaaS/on-demand support).”
                                                                              Melinda-Carol Ballou and Joseph C. Pucciarelli, IDC Marketscape: IT PPM 2009 Vendor Analysis, July 2009
88   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP/Genilogix “PPMcloud”
 Multi-Tenant HP PPM Solution for SMB
Rapid Provisioning platform that provides prepackaged
workflows, dashboards, and settings based on industry
best practices

Multi-Tenant Solution

Incorporates prepackaged training materials that cover
using PPMcloud

24x7 U.S.-based technical support.

Simple, user/month pricing (avoids CapEx)

Immediate access to best practices for demand capture,
project initiation, and execution

Genilogix 2012 Hewlett-Packard upgrades and backups contained herein is subject to change without notice.
89 © Copyright handles all Development Company, L.P. The information
Supporting Broad IT Initiatives
Key Solution Integrations




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM Solution Integrations – New Initiative
      Service Manager                               Business users submits new
                                                    Strategic requests via SM Self
                                                    Service
                   Service Catalog                  HP SM creates a Demand in HP
                    Self-Service                    PPM




      PPM Center
                     Demand -ALM-RFC                                                  Portfolio Prioritization                                Project
                                                                                                                                                                    Project Task
                                                                                                  ALM - Workflow
                                                                                                            HP PPM selects
                                                                                                            impacted CI’s from
                                                                                                            uCMDB
HP PPM creates a                                                                                                                         HP PPM creates
requirement for test              Quality Center                                        uCMDB                                            Operational RFC in HP   Service Manager
in HP QC.                                                                                                                                SM
                                               Requirements                                           Configuration                      Link of the SM RFC is            Change
HP QC sends
                                                  Mgmt                                                   Items                           added in HP PPM                Management
updates to HP PPM
                                                                                                                                         Project Task

                  Integrations include predefined request types, workflows, security groups and Portlets.
 91   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM Solution Integrations – Maintenance
                                                     Application Changes from HP
      Service Manager                                SM are sent to HP PPM
                                                     HP PPM creates a ALM-RFC
                   Service Catalog                   HP PPM sends updates to HP
                    Self-Service                     SM




      PPM Center
                                                                                            Demand -ALM-RFC
                                                                                                  ALM - Workflow
                                                                                                            HP PPM selects
                                                                                                            impacted CI’s from
                                                                                                            uCMDB
HP PPM creates a                                                                                                                         HP PPM creates a
requirement for test              Quality Center                                        uCMDB                                            RFC in HP Release
                                                                                                                                                               Release Control
in HP QC.                                                                                                                                Control
HP QC sends                                    Requirements                                           Configuration                                                       RFC
                                                                                                         Items                           HP RC sends updates
updates to HP PPM                                 Mgmt                                                                                   to HP PPM

                  Integrations include predefined request types, workflows, security groups and Portlets.
 92   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP SM Service Catalog - Self-Service request to HP PPM
Single entry point for IT Services
 Key capabilities
 Allows business users creating strategic
 proposals via a single point of entry,
 Provides a Catalog of Services

 Key benefits
 Unify point of entry for End-Users
 Evaluate and prioritize the proposals base
 on Business requirements




93   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP SM Application Request for Change to HP PPM
Manage Application Changes in HP PPM
                                                                                                                                   Key capabilities
                                                                                                                                   Allows managing Application Changes from
                                                                                                                                   HP Service Manager in HP PPM
                                                                                                                                   Service Manager RFCs are sent to HP PPM for
                                                                                                                                   end-to-end Application Lifecycle
                                                                                                                                   Management




Key benefits
Manage application changes within the
Enterprise Portfolio
Evaluate and prioritize the applications
changes base on Business requirements
94   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM Project Task to HP SM Change Mgmt
Strategic tracking of operational & infrastructure requests



Key capabilities
HP PPM creates and manages operational
and infrastructure changes in HP Service
Manager
Flexible field mappings

Key benefits
Facilitate communication between
development lifecycle and operations
Improve project management within
multiple organizations



95   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM & HP Quality Center Integration
Project Requirements and Quality Management

Key capabilities
Bi-directional integration for HP PPM
and Quality Center
Manage work packages within
Quality Center– Requirements
Management
Quality Center keeps updated status
in HP PPM projects and demands.

Key benefits
Visibility into the status for
requirements, development, tests
and defects within project and
programs
Accurate project status



96   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Track project progress and quality with PPM & QC
     One-stop management view of project progress and quality
           Project status (based on                                   Quality status indicators                                     Trend analysis of        SDLC or testing
              timelines & risks)                                        based on QC results                                   requirements, tests, defects      status




          Cross-
          Project
         Trending




97   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM & HP uCMDB CI Integration
Identify impacted Configuration Items



Key capabilities
Allows selecting Configuration Items
directly from uCDMB
Identify which CI’s are impacted
within the Request for change

Key benefits
Visibility CI change lifecycle
Impact analysis and risk reduction
on changes

                                                                              uCMDB  HP Universal Configuration Management Database
                                                                              CI  Configuration Item


98   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM & HP uCMDB Business Service Integration
Identify Business Services for Projects, Tasks and Demands

Key capabilities
Link Business Services from uCMDB
to proposals, projects and task
Manages the current state of the
Service Lifecycle

Key benefits
Allows managing Investments based
on Business Services
Enables ITIL process for service
lifecycle management




uCMDB  HP Universal Configuration Management Database
CI  Configuration Item
99   © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM & HP Release Control Integration
Impact & Collision analysis, Collaboration
                                                                                                                                       Key capabilities
                                                                                                                                       PPM creates a RFC in Release
                                                                                                                                       Control
                                                                                                                                       RC allows impact analysis compared
                                                                                                                                       to Operational Changes
                                                                                                                                       Approval results are reflected in
                                                                                                                                       PPM

                                                                                                                                       Key benefits
                                                                                                                                       Enhances collaboration within
                                                                                                                                       multiple organizations
                                                                                                                                       Impact analysis and risk reduction
                                                                                                                                       on changes




100 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
“Ideation” – Innovation Managed as Process
       Provided by HP Enterprise Services

                       1                                            2                                                    3                           4

               It starts with                                  Then evaluating                                   Then analyzing               Then managing the “right
              sourcing ideas…                                  those ideas……                                     ideas for impact…            “ideas as projects




                       WebStorm                                 SwitchBoard                                              Pipeline                        HP PPM
                                     Then tapping into                                                                          Then reporting on
                                     HP’s “ GIN”                                                                                Innovation Metrics




101 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM CPIC Accelerator                                                                        TM



 Digitizes the Capital Planning and Investment Control process to full Audit Control
Key capabilities
Automates and simplify the form
completion, tracking, editing, and
collaboration of the Office of
Management and Budget (OMB)
Exhibits 300 and 53
Includes all elements defined in
OMB Circular A-11 and its workflow
process

Key benefits
Ensure compliance with OMB XML
submission requirements
Enforce alignment with the Federal
Enterprise
Mandate security review of your IT
investment
 102 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
                                                                              CPIC  Capital Planning and Investment Control
Six Sigma and CMMI




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
What is Six Sigma?
Six Sigma is a rigorous and disciplined methodology that uses data and statistical analysis
to measure and improve a company's operational performance by identifying and
eliminating "defects" in manufacturing and service-related processes


Metric:
3.4 defects per million opportunities
Methodology:
DMAIC/DMADV structured problem solving roadmap and tools.
Philosophy:
Reduce variation in your business and take customer-focused, data drive
decisions.
104 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Six Sigma - Quick terms
Defect
Product Defects - Think “bug”, or “broken”
PROCESS Defects – Think “late” , “not Enough Time”
DEFECT MEASUREMENT IS CRITICAL TO SIX SIGMA.


Critical to Quality (CTQ)
What the customer expects of a Product
The Opposite of a Defect

Voice of the Customer (VOC)
Stated or Unstated Needs or requirements of the customer
Can be gathered through any customer contact

105 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
More Terms
Participants:
Green Belts
Black Belts
Master Black Belts
Techniques:
DMAIC (Duh-May-Ick)
-- Used for existing processes
-- Define, Measure, Analyze, Improve, Control
DFSS (Design for Six Sigma)
-- Used for new projects / processes
-- DMADV (duh-mad-vee)
  -- Define, Measure, Analyze, Develop, Verify one design methodology


106 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
How PPM supports Six Sigma
Project Management

Project planning using DMAIC/DMADV templates

Allow Black Belts to monitor Green Belt projects
--High level status of % complete on DMAIC stagegates

Centralized Deliverables
--Project Charter, Business Case, Problem Statement




107 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
How PPM supports Six Sigma

Demand Management

PPM Powered Processes: Process & Data Analysis automated via requests

Non-PPM Processes: Use Request Type to gather metrics via customer surveys.

Analysis: Regardless of whether powered by PPM, portlets used for analysis.




108 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
How PPM supports Six Sigma
                        Define Phase                              Measure Phase                  Analyze Phase                 Improve Phase   Control Phase


        Charter                                                                   Project                                                           Post Project
                                                                                                                                                    Tracking


              Charter                                                  Program Mgmt
              Proposals
                                                                                                                                                    Benefits
                                                                         Project Management                                                         Analysis

                                                                         DMAIC
      What-If                                                            Templates                                                                  Surveys
      Analysis
                                                                       Resource                     Financial                    Time
                                                                       Mgmt                         Mgmt                         Mgmt


     PPM Governance Dashboards

109 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
CMMI Overview and Maturity Levels
                                                                                                                                   Maturity Model

The CMMI model:
has helped many organizations bring their
delivery processes under control, allowing
for more predictable and consistent
delivery of quality products.

Furthermore, through application of
ongoing process improvement and the
reduction of rework and waste, speed of
delivery is also frequently improved.

has expanded, to include CMMI models for
Development, Services and Acquisition,
serving as a reference framework for each
specific situation
110 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
PPM and CMMI
  PPM enables a higher level of CMMI Maturity

Specific CMMI Practices require PPM functionality
like:
Project Management processes - help deploy
consistent processes for high level planning and
detail execution tasks, managing risks, issues,
changes, gathering data about past project
performance, and clearly and communicating
project status.

Workflow functionality in PPM can easily be utilized
to define, manage and deploy other specific
processes that contribute to CMMI maturity.


  111 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Beyond IT to the Business




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Customer Surveys validate usage in and outside of IT




113 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
“We first implemented HP PPM Center to help IT gain control of
    its project portfolio, to serve as the backbone for our project
    governance process, and to optimize our resources. Following
    the initial IT implementation, several other business units and
    functions began using HP PPM Center to manage their project
    work. The software allows us to mange these cross-functional
    projects in an integrated manner, rather than having separate
    projects for IT and the business.

          PMO Director
          U.S. global manufacturer



© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Business Use Case Study
                                                                                                                                                 Provide a holistic, prioritized view of the




                     Objective




                                                                                                                             Business Benefits
                                                                         Approach
                                                                                                                                                 firm’s portfolio of initiatives ensuring
                                 Gain real-time                                     Deloitte entwined                                            alignment to individual business units
                                 visibility and                                                                                                  and the Firm’s strategy
                                                                                    their own portfolio
                                 transparency of                                    and project
                                 proposed                                           management                                                   Ability to view initiatives by investment
                                                                                                                                                 category, type of initiative or by
                                 investments across                                 strategies with HP                                           sponsoring service area (not only
                                 all areas of the firm                              Software as a                                                technology initiatives!)
                                 Consistent                                         Service for HP
                                 management of                                      Project and Portfolio                                        Increase understanding and realization
                                 approved projects;                                 Management (PPM)                                             of return on investments and outcome
                                                                                    Center as the core                                           management
                                 including project
                                 management                                         platform to
                                 processes, issues,                                 technology enable                                            Assisted in establishing the use of a
                                                                                    the standardization,                                         standard project management
                                 risks, capacity.                                                                                                methodology
                                                                                    workflow and
                                                                                    execution of the
                                                                                                                                                 Map significant outcomes from
                                                                                    processes to                                                 initiatives over a 3, 6, 9, 12 month
                                                                                    support the strategy                                         rolling future timeframe with ability to
                                                                                                                                                 show impacts and improve
                                                                                                                                                 communications of these impacts




115 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

   1
Business Use Case Study

                     Objective




                                                                                                                             Business Benefits
                                                                         Approach
                                                                                                                                                 Analyzes the business value of
                                 Improve the                                        Researched                                                   planned projects, allowing senior
                                                                                                                                                 management to take effective
                                 agility and                                        various                                                      decisions
                                 execution of                                       project
                                 new product                                        management                                                   Produces accurate reporting,
                                                                                                                                                 enabling resources to be planned
                                 and                                                solutions                                                    and a roadmap to be generated
                                                                                                                                                 18 months in advance
                                 customization                                      against 100+
                                 projects.                                          criteria before                                              Performs dynamic weekly
                                                                                    selection HP                                                 checkups on how well a project is
                                                                                                                                                 progressing against the plan
                                                                                    PPM
                                                                                                                                                 Achieves 100 % transparency of
                                                                                                                                                 human resources for improved
                                                                                                                                                 workforce management




116 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

   1
Business Use Case Study

                     Objective




                                                                                                                             Business Benefits
                                                                         Approach
                                 Acquire and                                        Reviewed project                                             Ensured business process
                                 organize data                                      and portfolio                                                governance to the
                                 from worldwide                                     management                                                   stakeholder and investor
                                 operations on a                                    solutions offering                                           community
                                 central platform,                                  centralised
                                 to help in                                         control with                                                 Improved decision-making
                                 decision-making                                    localised                                                    ability for business
                                 and support the                                    customisation                                                development, operations
                                 value of a                                         and approached a                                             and procurement
                                 forthcoming                                        number of
                                 Initial Public                                     vendors to
                                 Offering (IPO).                                    suggest a                                                    Centralised platform, to
                                                                                                                                                 manage worldwide portfolio
                                                                                    solution before                                              initiatives, reducing cost and
                                                                                    choosing HP PPM                                              increasing business
                                                                                                                                                 efficiency




117 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

   1
Business Use Case Study

                     Objective




                                                                                                                             Business Benefits
                                                                         Approach
                                 Gain better                                        Implement a                                                  Centralized view of
                                 control over                                       comprehensive                                                demand management
                                 projects both                                      and                                                          enables business to
                                                                                    standardized                                                 eliminate duplication,
                                 inter-                                                                                                          which reduces project
                                 departmentally                                     project
                                                                                    management                                                   costs
                                 and on an
                                 enterprise basis                                   framework and                                                Rating of projects
                                                                                    HP PPM toolset                                               ensures business is
                                                                                    and then drive                                               devoting •resources to
                                                                                    demand by                                                    efforts that are most
                                                                                    educating                                                    important to it
                                                                                    business units                                               strategically and
                                                                                    about its                                                    financially
                                                                                    benefits


                                              Top 10 Global Software Company
118 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

   1
Services and Education




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM Solution offering ecosystem
             HP Software                     Software                    Software SaaS                    HP Education                       Partners
                                             Education
        • Quickstarts                  • PPM Center                 • PPM Center SaaS                • veRace to Results               • Accenture
        • Roadmap                        Training Courses                                              PM Simulation                   • Acquity
        • Implementation               • ART                        • Basic                                                            • Birlasoft
          Review                                                    • Advanced                       • Project                         • CapGemini
        • Performance                                               • Premium                          Management                      • Deloitte
          Optimization                                                                                 training                        • HCL
        • Upgrade Offering                                          • Services Only                                                    • KPMG
                                                                                                     • PMP/PRINCE
                                                                                                       Certification
                                                                                                                                       • InovaPrime
                                                                                                                                       • Melillo            Solution offerings
                                                                                                                                       • Patni
                                                                                                     • Business Analyst                • PMMetrics
                                                                                                       Training                        • Polarisoft
                                                                                                                                       • PwC
                                                                                                                                       • Results Positive
                                                                                                                                       • Wipro
                                                                                                                                       …and more



                                                        HP Software Services
                                         PSO  ES  SaaS  Education  Support

                                                                                                                                                            Solution enabler
                                                HP Software Products and R&D
                               Development  Enhancements  New Release
120 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Professional Services & Education
  Unlocking the Value of HP Software

                                       •    Global Team exclusively focused on HP PPM Center and integrations
                                       •    Delivers PPM Best Practices and transfers knowledge to customer
           Skills &                    •    Provides range of services from PPM blueprints to upgrades
          Experience
                                       •    Flexible delivery by enabling and working with HP partners



                                       •    Delivers extensive value-added content via services packages
                                       •    Knowledge library from years of project experience
   Intellectual Property
                                       •    Implementation templates, utilities, and product content
                                       •    Next Generation eLearning

                                       •    "Strategic impact first" methodology
      Implementation                   •    Leverages the HP PPM Maturity Model to guide customer success
       Methodology                     •    Breadth: People, Process, and Technology


                                       •    Strong linkage with Products and R&D to overcome key challenges
                                       •    Early access and support of new product releases
             Access
                                       •    Strong influence and visibility to future product releases
121 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
PPM Solution Offering Portfolio
Accelerate HP PPM Implementation

                Offerings                         Description


      Portfolio Management
                                                  Rapid Implementation with extensive best practices content
           QuickStarts
           Basic | Plus | Premium
                                                  Automates strategic planning processes & project governance



                                                  Establishes a long-term, strategic plan with defined success criteria
             PPM Roadmap
                                                  Ensures that enterprise implementations are setup for success


       PPM Implementation                         Helps a customer get optimum value from an existing PPM installation
            Reviews                               Produces a set of actionable recommendations


                                                  Helps a customer upgrade to the latest product release
              PPM Upgrade
                                                  Can be delivered as an assessment only, prior to implementation
122 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
People + Value Added IP
   HP PPM Services Benefits


                         Methodologies                                PPM Maturity Model                                    Best Practices    Content Bundles




                             Blueprints                              Process Descriptions                        Implementation Templates     Product Content




                     User Adoption Tools                             Function Descriptions                         Implementation Utilities

                                                                                                                                              and much
                                                                                                                                               more…

123 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM Center delivery options
     SaaS or On-Premises

                                           Software as a Service (SaaS)                                                                     In-house
                                                  deployment                                                                               Deployment
            HP Software                                   Always there –                                         Part of
                                                                                                                                        Hosting in-house
            ready to go                                       24/7                                              your team
    • HP PPM                                         • Application                                    • Technical Account
    • DEV,TEST, PROD
                                                        management                                      Manager (TAM)                  • Leverage existing
       environment                                   • Infrastructure                                 • Ongoing expertise &             infrastructure
    • Oracle RAC DB
                                                        management                                      mentoring
                                                     • 24 x 7 Operations                              • Driving adoption
    • Servers
                                                        support                                       • Configuration
    • Storage
                                                     • Ongoing upgrades
                                                                                                      • Integrations
    • Network



124 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
    124    HP PPM Center Overview
Example VAR offerings on HP PPM
           Name                                                                       Solution Name                                       Geographic Availability


Accenture                           PPM Jump Start Program                                                                             Americas, APJ, EMEA
Birlasoft                           Process Design and PPM pre-built Pack                                                              Americas, APJ
Deloitte                            Deloitte Project Management (DPM)                                                                  Global
Genilogix                           PPM@Cloud                                                                                          AMS
HCL                                 Vendor Management                                                                                  Global
InovaPrime                          Standards based Accelerators                                                                       Europe, South America

Melillo (MJM)                       Strategic Management, Integration Accelerators, Agile, ALM                                         USA


Patni                               It Governance & eMail Plug-in                                                                      Americas, EMEA, APJ
PMMetrics                           Adoption and Maturity Management Add-on, Sharepoint Integration                                    Americas


PwC                                 TransitionIFRS Conversion Service and IT Strategy Services                                         Global
125 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

ResultsPositive                     Rapid Start, ICD-10 Compliance, Sox/Agile Accelerators                                             Americas
Customer Feedback Programs
Multiple communities channels

    Feature enhancement request
    process                                                                                                                            Local User Groups (Vivit) &
                                                                                                                                       Forums (EMEA, APJ)

    External Design Review
    program                                                                                                                            Fast Track program

                                                                                                                                       PPM Blog, Customer
    External Quality Test program                                                                                                       Communities


    Customer Advisory Board                                                                                                            HP Software conferences
                                                                                                                                       - USA, EMEA, APJ

126 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Software Solutions Community
 Features & Benefits
Features and Content
Blogs
Support and technical innovation discussion forums
Industry content
Access to webcasts, podcasts, audio casts, roundtables, and webinars
Polls and surveys

Benefits
Direct engagement with peers to share tips/tricks, best practices,
learning

Direct engagement with HP Staff experts

Enhanced professional status through reputation rankings

All-in-one place to participate in support, education, and insight
activities

 127 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Live Network (HP LN)
              Central location for HP customers to share information and learn about
                  ongoing activities across the HP Live Network user community
                                     e.g. report pack download




128 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Conclusion




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Customer Surveys validate usage in and outside of IT




130 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
All with Proven ROI
 Based on 2012 HP Customer ROI Benchmark Study




                                                                              Average 6.2% ROI within 1year

                        45.5% more Projects completed early                                                         52.1% Reduction in time to report status

131 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP is a leader in enterprise IT PPM as a result of its broad and
   deep portfolio of high-end capabilities, differentiated
   combined strategy and execution

                                                                                                         By Melinda-Carol Ballou and
                                                                                                                Joseph C. Pucciarelli,
                                                                                                                                 IDC


         Source: IDC MarketScape: IT Project and Portfolio Management 2010 Vendor Analysis — Four Views to Enable Effective Evaluation, Doc #
         225802, Nov 2010 - By Melinda-Carol Ballou and Joseph C. Pucciarelli


© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
How we differentiate from Competitors
The ONLY vendor that provides a solution to manage the COMPLETE application
lifecycle including cost, compliance, business value

Visibility into Real-time Portfolio Investments and IT costs in various dimensions to
enable decisions that will provide business results when delivering in a Hybrid or
on-premise environment

HP maturity model is the only industry roadmap to provide pragmatic path for PPM
adoption

Proven ROI base on Customer ROI Benchmark

Leader position on various Analysts Reports (Gartner, IDC, Forrester)

Powerful and Flexible workflow, Portfolio Hierarchy, Project data consolidation in
programs & portfolio

Ideation, CPIC Accelerator, Application Portfolio Mgmt, Mobility etc.
133 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Customer success
    Americas

    Reduced costs and increased compliance
                                                     Challenge
                                                       Lack of visibility to prioritize, manage and measure the outcomes of IT projects and meet ongoing
                                                       Sarbanes-Oxley requirements.
      Major U.S. energy supplier                     Business Value
                                                       Over $1.2 million in recurring tangible savings per year in audit costs as well as a reduction of
                                                       Sarbanes-Oxley audit sample points by over 95%.

    Improved enterprise project business outcomes
                                                     Challenge
                                                     Point and disparate solutions meant the organization was spending too much time on tasks that were
                                                     not providing true business value
                                                     Business Value
          Leading Hotel Brand                         Providing a single source of information about the entire investment portfolio, HP PPM helps
                                                     improve planning, has increased visibility into the portfolio, and helped better align activities
                                                     between corporate and business strategy.


134 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Customer success
 APJ and EMEA

       Maximizing the value of its project portfolio aligned with Business Strategy
                                         Challenge
                                          Improve productivity and provide transparency to reduce risks. Consolidate data from multiple tools,
         One of the largest listed        spreadsheets and access database to streamline project delivery.
              companies on               Business Value
           the Australian Stock
                                          Access to a single-source of information on all projects enables timely, accurate and proactive
          Exchange and employs
         approx 38,000 nationally
                                          decisions. Achieved a world-class industry-leading standard in project governance.

       Align Business Process and improve visibility of on-going projects
                                         Challenge
                                         Europcar needed to facilitate the integration of information systems that have evolved through
            European leader in           business acquisitions. It needed to integrate and harmonize business processes, creating improved
          passenger car and light        visibility of on-going projects.
           utility vehicle rentals       Business Value
                                                        • Clear and rapid overview of management and project monitoring
                                                        • An increased number of projects that are in line with business developments and market trends
                                                        • Optimized resources and costs
                                                        • Control and visibility of ongoing projects at all stages.
      © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
135
Realized value with HP PPM Center
      Reduce budget over-runs and shave 6.5% off your annual IT budget

                 Aggregate demand                                                        Maximize Enterprise                                    Ensure successful
                optimize investments                                                     resource efficiency                                    work completion

        Cost overruns reduced to 0%,                                           Attained consistent view across the                      Achieved complete visibility into all
        recouping 2% ($1.5M) of annual IT                                      entire organization of all of significant               aspects of all projects, thereby gaining
        budget                                                                 capital projects and associated costs                   a true picture of project tracking,
        Large food retailer & distributor                                      Constellation Energy, US                                resource utilization, availability and
                                                                                                                                       time management
                                                                               Using HP PPM achieved 100 per cent                      Commonwealth Bank of Australia
        Using HP PPM, company recovered
                                                                               transparency of human resources for
        $3.1M, $8.1M and $10.6M in costs,
                                                                               improved workforce management
        over 2 years, usually spent on non-                                                                                            Decreased time spent on project
                                                                               Kaspersky Labs
        strategic investments                                                                                                          schedule tracking and updating by 50%
        Global Financial Services Firm                                                                                                 Packaging & high performance materials
                                                                                                                                       manufacturer
                                                                               HP PPM Center returned, on average,
         IT demand queue reduced by 67.1%                                      tangible benefits totaling $6.2M within
         Large food retailer & distributor                                     1 year of deployment                                    Project funding process reduced from 6
                                                                               HP Customer ROI 2012                                    weeks to 1 week
                                                                                                                                       Global Commercial Airline
136 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP PPM Update

        Market leadership                                                                                                                 Unique Approach

Leadership position within the                                                                                                         ‘Strategic impact first’
ITPPM market from analyst                                                                                                              implementation
community                                                                                                                              methodology realizes
                                                                                                                                       measurable business value
Over 1300 customers using HP                                                                                                           quickly and leads to improved
PPM Center – Approx 10% net                                                                                                            user adoption
new customer growth YOY
                                                                                                                                       Phased implementation
Updated, solid customer ROI                                                                                                            approach leverages
results from third-party                                                                                                               a proven body of
research study                                                                                                                         best practice experience for
                                                                                                                                       faster time to value and
Good traction with Application
                                                                                                                                       lower TCO
Portfolio Management
137 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Project and Portfolio Management

                                                         ALIGN
                             Demand prioritization focus on
                                 Business Outcomes

                                                   OPTIMIZE
                      Maximized Resource effectiveness
                    and Portfolio investment optimization

                                                    EXECUTE
                On time and on budget project completion

                       HP helps Organizations successfully deliver business innovative services
138 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you


                                               Go to www.hp.co/go/ppm



               Outcomes that matter.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Backup Slides




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP named a leader in IDC’s MarketScape Enterprise IT PPM
IDC MarketScape IT PPM Market View

     HP offers qualitative and quantitative data across projects to enable equable project comparisons within the
     portfolio. One of the benefits of integrating ALM data with qualitative analysis is that it helps provide
     quantitative information points for metrics as well. Moving beyond portfolio management, HP also addresses
     another adjunct area closely linked to overall IT PPM: application portfolio management.

                                            Application portfolio management enables visibility into current application assets
                                            across silos and systems. This can be useful in providing management with a more
                                            complete picture of existing software assets and can aid in determining sunset or
                                            replacement decisions on existing software. It also can inform better decision making
                                            about the current project portfolio by reducing redundancies, for instance.


        HP's strengths are in its breadth and depth with a comprehensive IT PPM suite, flexible
        delivery model with SaaS and on-premise offerings, and the option for coordination
        with its automated software quality (ASQ) and service management solutions.
                                                                                                                    By Melinda-Carol Ballou and Joseph C. Pucciarelli, IDC

      Source: IDC MarketScape: IT Project and Portfolio Management 2010 Vendor Analysis — Four Views to Enable Effective Evaluation, Doc # 225802, Nov 2010
 141 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
      By Melinda-Carol Ballou and Joseph C. Pucciarelli

           HP Confidential
HP named a leader in IDC’s MarketScape Enterprise IT PPM
IDC MarketScape
                                                                                                                                HP emerged as the leader in IDC's IT
      Chart not                                                                                                                 financial management segment as a
  authorized to use                                                                                                               result of its combined financial and
                                                                                                                                 service management capabilities with
                                                                                                                                PPM, on which it has executed well over
                                                                                                                                   the past 18 months and which it is
                                                                                                                                strengthening further with PPM Center
                                                                                                                                                  v9.1.


                                                                                                                                  By Melinda-Carol Ballou and Joseph C.
                                                                                                                                             Pucciarelli, IDC


               Source: IDC MarketScape: IT Project and Portfolio Management 2010 Vendor Analysis — Four Views to Enable Effective Evaluation, Doc # 225802, Nov 2010

 142 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Project and portfolio management

  • 1. HP Project and Application Portfolio Management Management for top investment returns
  • 2. Accelerating innovation and change 98,000 tweets 23,148 apps downloaded 400,710 ad requests Main- Client/ The Mobile, social, big data & every New technology frame server internet the cloud 60 seconds access methods 2000 lyrics played Change how technology is on Tunewiki consumed & value it can bring 1,500 pings Open up new business models sent on PingMe Remove current inhibitors & unleash 34,597 people power of innovation are using Zinio 208,333 minutes Angry Birds played 4 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 3. How can we unleash the power of innovation? We need to deliver faster by: Removing the barriers between the business, development and operations Working on the highest priorities Automating for velocity Driving collaboration Ensuring speed doesn’t trump quality And support it with a performance system 5 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 4. Yet we’re often failing in delivery According to analysts, 62% of projects fail to meet their goals WHY… 49% suffered budget overruns 47% had higher-than-expected maintenance costs, and Investments out of alignment with 41% failed to deliver the expected business value and ROI overall business strategy 0 Projects and Application Scope not Succeeded Failed /Challenged clearly defined 38% Manual processes being used, trying to manage projects 62% Ever more scarce resources Desire to deliver more projects than possibly can be delivered *Extracted from CIO.Com © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 6
  • 5. Let’s drill down– Project and Portfolio Management and Application Portfolio Management © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 6. The 10 top CIO Challenges… Delivering business value in a tough economy Aligning IT and business goals Controlling IT costs IT governance and portfolio management Business process redesign Leadership development/staff training Marketing IT’s business contribution Rationalizing or centralizing the application portfolio Protecting customer data privacy Scaling IT globally Regulatory compliance Source: Top Ten list from the CIO Magazine "State of the CIO 2010" survey *Challenges Related to Project & Portfolio Management 11 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 7. PMO Challenges… Juggle demands from the business while enabling diverse teams Lack a consolidated view of enterprise-wide status Constantly changing priorities Activities are not based on solid business decisions Portfolio Manager Program Manager Budgets & resources not managed efficiently Manual, non-standardized processes Reactive project and portfolio management Project Manager Resource Manager 12 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 8. You can perform better Average Best in class Innovation 30% 50% Your best-in-class peers free up 66% more IT Operations 70% budget for innovation 50% 14 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 9. The reality for today’s for Enterprise PMO Manual reports or data extracts passed between teams PMO Finance Project team A Project Team B Development QA Operations Corporate Financial and annual Service desk cost analysis budget Application lifecycle Project Project management Business Service pipeline scheduling & Asset Mgmt Time Investment recording portfolio mgmt Resource planning Project issues, risks, scope changes PPM environment 15 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 10. HP software approach to PPM Bring order to the chaos PMO Finance Project team A Project Team B Development QA Operations Demand management Resource management Project proposals HP Project and Business Service & Asset Mgmt Budgeting/Financial Management Portfolio Investment portfolio management Project scheduling/Time tracking Management Application lifecycle & Portfolio Mgmt Issues, risks, scope changes Center Service desk or 3rd party integrations Operational Reporting Strategic & Analytics Reporting 16 PPM environment © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 11. HP Project and Portfolio Management Understanding the full lifecycle approach Users/Requests Business value Business Demand IT Financial Mgmt Scorecards, KPIs, Objectives /priorities Reporting, Status Service Catalog Portfolio management / Application Portfolio Management Demand Deliverables Management Program/ Maintain Proposal project Investment Strategic demand Time management Resource management Application PMO Financial management demand Application lifecycle management Operational demand Service desk 17 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 12. PMM: Bruce Randall HP Project and Portfolio Management Center HP Project and Portfolio Management Center Executive Scorecard/Financial Planning and Analysis Dashboard Portfolio Optimization Application Portfolio Management Project Program Portfolio Management Management Management Financial Time Resource Management Management Management Demand Management PPM Mobile Applications PPM Reporting Integrations Foundation Workflow Administration Security Web services 18 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 13. Features and Capabilities © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 14. Provide Actionable Information to Executives Executive Scorecard Key capabilities Combine capabilities and aggregates strategic, operational, financial, resource and performance data from HP and non-HP solutions Includes KPIs that are threshold based and preset out of the box by best practices Key benefits Provides rapid and concise strategic decision- making via actionable information Delivers productivity enhancements by automating time consuming data aggregation processes 20 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 15. Aggregate Demand Understand and Gain complete visibility on Business Demands Key capabilities Provide aggregated ”top down” view of activites Demands by Manage and prioritize demand from Business Objective budget and resource availability Objective process control Key benefits Provide transparency into all work activities Automate and streamline approval Proposals by processes Status Objectively compare cost and value of services 21 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 16. Manage strategic Portfolio Investments Effectively manage Investments Key capabilities Gain early indication of cost deviations Optimization through financial summary pages What If Scenarios Objective and constraint based optimization Scenario based portfolio management Key benefits Leverage “cash flow” analysis to increase accuracy of investment decisions Support business reviews with rich, actionable, information Rapidly adapt to shifting business requirements 22 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 17. Application Portfolio Management Assess and Manage Applications Key capabilities Centralized repository of applications, business processes, organizations, owners, business objectives and servers Survey distribution and processing engine Powerful analysis and visualization experience Enhanced ability to make strategic choices and manage the portfolio Key benefits Visibility where to invest and how to reduce maintenance costs Sound IT investment decision aligned to strategic priorities Efficiencies derived from standard business process, application2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 23 © Copyright and platforms
  • 18. Consolidate and Analyze Financial Investments Transparency of Investments Hierarchical Portfolio Key capabilities Aggregate Financial data of Portfolio programs and projects Flexible hierarchy structure to manage investment by Services, Business Unit Organization, geography or functional Strategic needs Unlimited hierarchy levels Key benefits Decisions that supports the Business Goals Support over the entire Investment Lifecycle Investment transparency 24 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 19. Focus on Financial, Cost allocation and exploration Financial Planning & Analysis Key capabilities Combine capabilities and aggregates financial, resource and performance data from HP and non-HP solutions KPIs are threshold based and preset out of the box by best practice Key benefits Drives full understanding of cost lifecycle: Strategic & Operational labor and non-labor costs 25 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 20. Enterprise Program & Project management Ensure successful work completion Program Overview Key capabilities Management by exception 100% zero-client project management Bidirectional integration with Microsoft Project Integration with Microsoft Sharepoint Key benefits Clearly communicate the status and health of programs/projects Risks, Issues and Reduce the number, cost and impact of failed projects Scope Changes Manage programs/projects across geographically, outsourced, or organizationally dispersed environments contained herein is subject to change without notice. 26 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information
  • 21. Enterprise Resource management Maximize Resource efficiency Key capabilities Multi-dimensional resource planning and tracking Analyze and compare skill sets, levels of proficiency, availability, and projected resource utilization Support global teams with multiple languages in the same instance; HP or partner provided languages Key benefits Enhanced usability and integrations to drive and secure global adoption Foster improved collaboration around resource supply and demand Heighten quality and balance with the right resources on the right activities Visibility into complete resource utilization 27 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 22. Detailed Task and Time management Ensure execution of work delivers business results Key capabilities Non-intrusive time and cost management Staff time tracked to facilitate labor roll- up for each project and program Key benefits Strategic decision making across the entire Enterprise portfolio investment Focus on critical business projects within the Enterprise Maximize the resources available to support innovation 28 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 23. Consistent Process Ensure Governance and flexibility Flexible and Powerful Workflow Key capabilities Flexible and Powerful Workflow Define approval and check points including Mobility Audit trail Key benefits Automate and streamline approval processes Maintain consistency to validate Business needs and deliver services 29 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 24. HP Anywhere with PPM Mini Apps Key capabilities One installation, multiple platforms (iOS and Android) Request review and detail Time Mgt review and approval Executive Scorecard Works on Tablets and smartphones Key benefits Manage PPM functions on-the-go One platform for multiple HP Software tools Extend PPM usage to wider audience 30 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 25. HP PPM Reporting Visibility to ALL types of end users • Persona-based dashboards SOLUTION: • Cascaded dashboards Executive Scorecard Strategic • KPI engine & library • Scorecard Measurements • Long-term & “eagle eye” view SOLUTIONS: • Focus on decision-making Financial Planning and Analysis Analytical • Based on a data warehouse Executive Scorecard* Applications • Universe compliant with DM PPM Dashboards and Portlets • Correlate across sources • Real or near real time access to SOLUTIONS: Operational product data PPM on Business Objects • Operational users PPM Dashboards and Portlets Reporting • Embedded with product • Silo reporting solution 31 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 26. Operational Reporting Efficiency in reviewing and analyzing data Key capabilities Industry leading reporting platform Complements existing PPM dashboards and portlets Designed with Web Intelligence and Universe Designer File and trace reports for archiving and retroactive analysis Business Objects software license included with HP PPM foundation Key benefits Provides self-service ad hoc queries and reporting capabilities Flexible and scalable information infrastructure 32 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Minimize performance impact on PPM Center
  • 27. Social Media: PPM Community on HP Live Network HP Experts, Partners and Customers to share knowledge, best practices and add-on content. Access to PPM HPLN is provided at no additional cost through Passport. HP PPM Operational Reporting Content Packs and HP Anywhere mini-apps are available on PPM HPLN. Customers need to subscribe at: www.hp.com/go/PPM_HPLN for receiving notifications on PPM updates. 33 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 28. Thank you Go to www.hp.co/go/ppm Outcomes that matter. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 29. Supporting Broad IT Initiatives Complete Application Lifecycle Management © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 30. Applications are Key Most ERP inventory management organizations wikis Research and supply Intelligence mobile apps now run major billing HR chain software website operations procurement order entry Embedded software CRM 36 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 31. And the way we deliver is changing rapidly THEN NOW who CO-LOCATED TEAMS DISTRIBUTED TEAMS what SELF-CONTAINED APP REUSABLE SERVICES when INFREQUENT / BATCH RELEASE CONSTANT RELEASES where INTERNAL / PC CLOUD / MOBILE how SEQUENTIAL AGILE STABILITY AGILITY 1:1 N:N LOCAL VIRTUAL 37 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 32. Worlds colliding? Strategy and Planning Agile Delivery IT Operations “Invest in what “Be more agile - “Change is matters most” deliver faster” evil” How do we bridge the gaps? 38 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 33. Deliver what matters most…. Strategy and Planning Agile Delivery Keys to bridge the gap: Prioritization Governance Measurement “Invest in what matters most” “Build to priority” 39 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 34. Extend Agile: DevOps & continuous delivery Agile Delivery IT Operations Keys to bridge the gap: Automation Collaboration Quality “Build to run” “Regular releases reduce risk” 40 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 35. Effective Change Management Strategy and Planning IT Operations Keys to bridge the gap: Automation Collaboration Resourcing “Manage application “Analyze change investments” impacts” 41 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 36. IT Performance Suite for Apps Plan, build, and run cloud, web & mobile apps App. Portfolio Project & Complete lifecycle Mgmt. Portfolio Core lifecycle Mgmt. coverage excellence Project & Portfolio Systinet Agile Management Management Svc. Mgmt. Requirements Application Portfolio Mgt Center Quality & Performance Application Governance Ops IDE, SCCM & Build Executive Executive Scorecard Orchestration & Integration Scorecard Business Availability Auto. Security Service Management App. Perform. Lab Management DevOps Quality Mgmt. Center Perform. Fortify Center 42 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 37. Begin at the top with a single lens for performance Executive Scorecard for Applications App. Portfolio Project & Mgmt. Portfolio Mgmt. Systinet Svc. Mgmt. Center Ops Orchestration & Executive Auto. Scorecard App. Perform. Quality Mgmt. Center Fortify Perform. Center KPIs FOR THE COMPLETE APP LIFECYCLE REAL-TIME VIEW INTO PERFORMANCE CHOOSE FROM 60+ LEADING METRICS 43 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 38. Support with an integrated portfolio of software and services Project and Portfolio Application portfolio Application Application Lifecycle Lab Management management management Governance Management automation Hybrid Delivery—On premise, SaaS, Cloud Development Performance testing Functional testing Service management Virtualization © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 39. A word on PPM and APM Ensure Priority, Project Success, understand total costs and value App. Portfolio Project & Application Mgmt. Planning & Portfolio Mgmt. TCO & value Assessment Systinet Svc. Mgmt. Center Ops Governance Executive Orchestration & Scorecard Auto. Project & resource Release Control App. Perform. Mgmt. Mgmt Quality Center Perform. Fortify Center 45 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 40. HP PPM in ALM - Example New Application App. STEPS & CAPABILITIES Portfoli Project & o Mgmt. Portfolio Capture demand for new capabilities Mgmt. Systinet Assess value against current application portfolio and process support Svc. Mgmt. Center Prioritize against in-process work and other new initiatives – supply Ops Orchestration & Executive approval workflow Auto. Scorecard Plan program/project, budget needs, determine requisite skills, assign App. Perform. Mgmt. Quality Center resources Perform. Fortify Track project steps, issues, risks, quality targets and budget burn rate. Center Provide mgmt and executive reports Manage hand-off to release control and ITSM *Agile or traditional waterfall approach Manage/track application TCO and value Key: PPM Standalone PPM Integrated to Quality Center/ALM PPM Integrated to Release Control, ITSM and ITAM 46 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 41. HP PPM in ALM - Example Application Change/Modernization App. STEPS & CAPABILITIES Portfoli Project & o Mgmt. Portfolio Approved requests for change Mgmt. Collect application rationalization proposals Systinet Svc. Mgmt. Center Prioritize above against in-process work and other new initiatives – supply Ops Orchestration & Executive approval workflow Auto. Scorecard Plan program/project, budget needs, determine requisite skills, assign App. Perform. Mgmt. Quality resources Center Perform. Fortify Track project steps, issues, risks, quality targets and budget burn rate. Center Provide mgmt and executive reports Manage hand-off to release control and ITSM *Agile or traditional waterfall approach Manage/track application TCO and value Key: PPM Standalone PPM Integrated to Quality Center/ALM PPM Integrated to Release Control, ITSM and ITAM 47 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 42. The complete agile lifecycle using PPM and ALM PPM Manage enterprise level resources and time management Manage the portfolio strategy Manage the projects Summary Reporting Process enforcement ALM Manage the requirements Manage user stories and tasks Manage the backlog Reporting (burn down charts etc…) Testing - definition and execution Defect management Manage releases and cycles 48 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 43. HP Application Lifecycle Management HP Project & Portfolio Solution – Visibility of ALM end-to-end Real-Time Dashboard at your fingertips Compare investments in application maintenance and new strategic initiatives Understand how the budget and resources are being allocated HP PPM provides: Comprehensive, real-time, role based dashboard for ALM Top-Down, Bottom-up navigation Detail drill-down for exposing potential trouble spots 100+ Out-of-box Portlets Project status (based Quality status indicators Trend analysis of SDLC or testing on timelines & risks) based on QC results requirements, tests, defects status 49 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 44. HP PPM Application Lifecycle Management Assess and Govern Applications Understand your Application needs Constantly assess your application set. Reduce redundancies, lower costs and take control of your applications HP PPM enables: Comprehensive visibility into apps and processes Ability to rationalize based on application value scoring Govern all applications and transformation initiatives 50 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 45. HP Application Lifecycle Management HP Project & Portfolio Solution – Manage Application Demands Understand your Business Demands Be proactive, manage ALL requests and validate what really matters for the Business Outcomes HP PPM enables: Application demand consolidation Prioritization of application demands Process automation through its robust workflow capability 51 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 46. HP Application Lifecycle Management HP Project & Portfolio Solution – Prioritize Application Portfolio Make effective Decisions Focus on applications that delivers VALUE to Business Make the best use of Resources and Investments HP PPM enables: Creating “What-if” scenarios to evaluate IT applications portfolio aligned with Business Objectives. Compare the Portfolio with available Resources and Budget, allowing proactive decisions 52 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 47. HP Application Lifecycle Management HP Project & Portfolio Solution – Manage Application Projects and Resources Manage End-to-End Application Lifecycle Stay in Control on day-to-day application project work using standard project practices HP PPM enables: Defining Standard Project templates Manage Work Breakdown Structure, Milestones, Gates Control Costs and allocate Resources efficiently Ensure Application Projects are completed on Time and Scope Identify and Mitigate Risks and Issues Manage Scope Changes 53 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 48. Continuing the conversation… Investing in what matters most Adopting Agile for Faster Delivery? Closing the gaps on Continuous Delivery with DevOps? Attaining relentless efficiency through Testing Centers of Excellence? Facing a major Application Transformation? Embracing Mobility? Moving Apps to the Cloud? 54 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 49. Supporting Broad IT Initiatives IT Financial Management © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 50. IT Financial Management Optimizing resources to deliver highest value to business Financial year Capital and resources Capex Change the business Now How to account for How to predict IT Opex IT spend? costs? Run the business CIO How to govern IT investments? Governance Accountability Predictability Effective management of the IT Accurate forecasting of resource Reporting & analysis of IT spend, & capital requirements, investment planning process, assessment of IT service costs, cost/benefit (ROI) determination, continuous tracking of IT cost allocation and recovery spending & resource consumption data integrity 56 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 51. IT Financial Management - Challenges Business No actionable Immature investment cost information decisions “The IT organization cannot be “IT has weaker internal credible unless it can have management systems today than meaningful conversations in the manufacturing had in 1982” IDC Industry Insights, 2008 language of business. This CIO means having the right information to guide business Only 36% of the average CIO’s decisions.” budget can be devoted to Barbara Gomolski, Research VP, Gartner providing new capabilities CIO Magazine “The State of the CIO” online survey, January 2008 57 Operational © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. inefficiencies
  • 52. HP IT Financial Management …What is in it? Summarizes the key elements of IT performance in one place using data merged from different operational IT systems Actionable cost information that supports effective cost containment and allocation by linking together disparate IT budgets and cost information Provides IT executives with real-time visibility into strategic and operational demand so they can rapidly identify and prioritize HP Project & the projects and initiatives to sustain alignment with corporate Portfolio goals. Tracks costs and budgets associated to Mgmt projects/programs HP Asset Manages the physical, financial, and contractual aspects of all IT Manager assets—from request and procurement to retirement and disposal—making it easy to optimize costs, mitigate security and 58 compliance risks, and drive business decisions © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 53. Focus on Financial, Cost allocation and exploration Financial Planning & Analysis Key capabilities Combine capabilities and aggregates financial, resource and performance data from HP and non-HP solutions KPIs are threshold based and preset out of the box by best practice Key benefits Drives full understanding of cost lifecycle: Strategic & Operational labor and non-labor costs 59 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 54. Going beyond traditional IT Financial Management Combining ITFM with Performance Management for unparalleled insight ITFM brings financial depth to Executive Scorecard performance management ITFM also focuses on the specific needs of finance as it relates to IT • Because we need to think in business-related IT investment terms not financial cost centers • To allocate financial information to be considered by service (e.g. service-based costing) • To allow deep exploration of financial data as it relates to IT perspectives • To ease the IT budgeting process by leveraging prior plans and actual data 60 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 55. ITFM with the Executive Scorecard IT financial performance management Allocate financial data based on metrics Budgeting • Spreadsheet-based IT budgeting is tedious and lacks governance • Executive Scorecard leverages historical financial data to simplify and standardize Understand performance in the context of detailed costing Provide further insights with a bill of IT report or experiment in the cost explorer 61 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 56. Supporting Broad IT Initiatives Application Portfolio Management © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 57. Major Challenges to IT Aging applications Brittle and change resistant Rigid infrastructure and sprawl Physical and virtual sprawl Unknown threats Connectedness an open doorway Information explosion Magnitude of growth driving up cost, effort and risk Custom built applications Dedicated stacks of hardware and software 63 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 58. Rationalization will address your pain points User access complexities, Inefficient use of Aging IT staff Disparate and incompatible Redundancies in aging need mobility for infrastructure tools and with critical applications not aligned application portfolios employees/customers technologies support skills with business direction Tower driven investment Increased pressure on IT Unclear TCO of Inadequate executive undermines need for budgets to do more with IT services oversight of IT investments enterprise wide less, reduce IT costs standardization 64 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 59. Rationalization and modernization figure high on organizations’ software goals Of the most important software priorities for supporting current business goals… Update/modernize key legacy applications Consolidate or rationalize enterprise applications Increase number of mobile applications available to employees, customers and partners Source: Forrester Research, Inc., Application Retirement – It's Time To Put The Elephant In The Room On A Diet, February 3, 2011, by Phil Murphy; pg. 2 65 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 60. Time for application transformation APPROACH ASSESS GOVERN MANAGE MODERNIZE Transforming Applications to Reduce 66 Costs & Increase Agility © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 61. What is Application Transformation? Assess, Optimise and Modernise the Enterprises Application Portfolio to the minimum number of applications required to run the business delivered in the most cost effective way. Insource, Project Application Application Outsource, Portfolio Release Retirement Cloud Management Management Customers Application Modernization & Application DevOps & Application Data & Demands Rationalization Hybrid IT Records Portfolio Projects Lifecycle Performance Management Management Management Management Assess Modernize Manage Rationalize Secure Performance Govern Improve Availability Prioritize Cost Effective Apps Investments 67 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 62. Application Portfolio Management (APM) First step to Application Transformation APPROACH A way of analyzing and ASSESS governing your applications portfolio from multiple perspectives: financial, GOVERN business, functional, and technical and maps the portfolio to your tactical and MANAGE MODERNIZE strategic business objectives 68 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 63. Portfolio Assessment Process A framework to understand the present and a path to the future Establish the Define the Identify Gaps, Build the Overlaps and ground rules baseline Opportunities Roadmap Define the objectives Conduct interviews Follow the money Assign disposition for all Identify existing data Administer surveys Investigate redundancy apps Plan data collection Build process model Highlight divergence from Prioritize opportunities activities Define relationships standards Build business case Identify stakeholders Hypothesize Define initiatives Review business context opportunities Schedule activities 69 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 6
  • 64. APM solution model Assess Discover Analyze Decide Classification & Analysis Outputs 2 Discovery data BU or Process specific Relative Business Value Discovery data Rationalisation Automated data Surveys Alignment to Business Process data data Existing Policies and Frameworks Policy Standards • Graphical relationships and dependencies between Application Portfolio Functional Classification applications and processes Management Model Repository • Application quality, risk, value Assets used for Usage Data ( usage Applications (hardware & based on: load, users, score software) transactions) Automated Cost based classification • Custom attributes also reported Discovery against. • Strategic designation for each CMS/DDM Assets 1 Existing Standards & Polices application Incidents Problems • Survey results 70 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. • Improvement recommendations
  • 65. HP Application Portfolio Management (APM) Business Ideas, Demands opportunities Comprehensive Visibility and knowledge of application portfolio – Cost, Value, Risk, Quality Filter and Conceptualize Project Charters Business Case Risk v/s Value Rationalize Opportunities via business and technical data-driven decisions aligned to PPM PPM/APM business priorities and enterprise policies Monitor Assess and generate options Schedule Governance Project Risk Business Process Cost Business Value Ongoing governance through business Quality & Risk events such as M&A, divestiture, IT strategy change, sourcing strategy change… Choose and Execute Create Projects Initiate, plan, execute PPM 71 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 66. Application Portfolio Management Assess and Manage Applications Key capabilities Centralized repository of applications, business processes, organizations, owners, business objectives and servers Survey distribution and processing engine Powerful analysis and visualization experience Enhanced ability to make strategic choices and manage the portfolio Key benefits Visibility where to invest and how to reduce maintenance costs Sound IT investment decision aligned to strategic priorities Efficiencies derived from standard business process, application2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 72 © Copyright and platforms
  • 67. Visibility within the Application relationships HP APM Product Features APM Application Business Processes Owning Organization Supports Downstream Upstream Runs On Contacts Servers 73 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Locations
  • 68. Visibility within the Application processes HP APM Product Features Key capabilities View Process to Application Mapping Filter by Application Set or Attributes 74 74 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 69. Application scoring and Weighting HP APM Product Features Application Data Vendor Value Risk Total Quality of Integrity and Stability, Business Value Security, App + Data + Application Consistency Responsive… and Impact Continuity… Vendor + ( 5 – Risk) 0–5 (Best) 0–5 (Best) 0-5 (Best) 0-5 (Best) 0-5 (Worst) 0-25 (Best) APM can be configured for custom weighting formulas (company level) Relatively low scores suggest opportunities for improvement 75 75 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 70. Supporting Data Document relationships to people, places and activities Business Processes Servers ( APQC model or User-defined ) ( web, app, middleware, database, etc.) Organization Locations ( BU, Department, Group, etc.) ( geographic, regional ) 76 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 71. Application Portfolio Management Graphical views of cost, risk, value measures Key capabilities Business processes modeled and mapped to supporting applications Forward looking projection of portfolio size 77 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 72. Many of our clients have done this successfully FINANCIAL INDUSTRY/ MAJOR AUTOMOTIVE MANUFACTURER RETAIL INDUSTRY FINANCIAL APPLICATION • Cut costs substantially • $29MM savings over 5 years • App maintenance cost reduced by 70% • Time to market reduced substantially • Increased productivity • Market share gains • 67% reduction in operating costs • Savings: $1.2M on SAP implementation • Improved part tracking • Server procurement times cut from • Apps reduced by 48% months to hours 78 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 73. APM Customer – Public Entity Objectives: To produce a Consolidated Application Portfolio Transformation Roadmap that will drive cost savings, innovation, and increased agility To establish processes and tools that will allow for continued regular Applications Rationalization Outcomes: APM provides a single Application data source accessible by multiple users Displaying business processes through the dynamic graphing feature was powerful; creating wall charts generated excitement about the project Best APM feature is the single-source application portfolio repository coupled with a robust easy-to-use search engine. Automated bubble charts provided the foundation for application value assessment. >25% reduction in number of applications in portfolio 79 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 74. We have undertaken this journey ourselves – And are glad we did it Goals Enable better business decisions Significantly reduce costs of IT while delivering more value to the business Lower risk to the enterprise with better control of the infrastructure Approach Corporate-wide IT transformation initiative Results CBR Applications reduced from 7K to 2K IT projects reduced from 1,240 to 700 Ultimately, application portfolio will be rationalized by >80% IT spending from ~4% to ~2% of revenue 80 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 75. HP/Results Positive ICD-10 Solution For Healthcare Records Compliance Key capabilities Monitor ICD-10 compliance impacts and ICD-10 Program Management readiness HP/Results Positive Consolidated compliance reporting and visibility ICD – 10 Compliance Readiness for program, project, vendor, application, location, and business processes Impact Analysis & Readiness Scorecards Impact Analysis Simple out of the box data loading templates ICD – 10 Readiness Tracking Key benefits Application & Impact Analysis Vendor Business Process & Compliance Reduce administrative time and costs preparing Readiness Mapping Surveys readiness reports Reduce non-compliance financial risks and impacts Business Applications Projects Vendors Processes Establish application and business process inventory 81 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 76. Supporting Broad IT Initiatives Service Portfolio Management © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 77. HP Service portfolio management Linking IT business-facing activities with IT Operations Demand Aggregate demand Balance quality, for services Assess budget, Optimize management Service cost and resources service innovation planning and ROI Internal Infrastructure Application support management development Check service IT service development factory IT financial profitability and Service Market and sell the management charge for usage Service Support services service availability support based on contract 83 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 78. HP’s Point of Entry to the World 84 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 79. Supporting Broad IT Initiatives PPM in the Cloud © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 80. HP PPM – Supports Movement to Cloud Strategy, Governance and Project Management Service Lifecycle on Hybrid Delivery 1 2 3 4 Business Value Application Service Cost Service Delivery Service Portfolio Portfolio Mgmt Visibility and control throughout the Service Lifecycle 86 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 81. Service Portfolio Governance Moving Applications to the Cloud Business Services Demands (Strategic & Vendor Mgmt Operational) Financial IT Service Resources Portfolio Investment Prioritization & Management Planning Time Public, Private Build or Buy and Hybrid Risks Vendor Selection Cloud services Issues Program & Project Mgmt Changes Service Delivery Compliance Governance Operational Demands © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 87
  • 82. HP PPM Center On the Cloud Each band is cumulative and includes the previous band functionality PREMIUM ADVANCED • Designed for large PPM deployments • Includes the Advanced features and BASIC • Designed for mid size to large PPM deployments powerful configurability to define custom project types, proposals, and • Designed for entry level PPM • Valuable IT portfolio, program and set policies. • A great way to try before you buy project management • Ideal for geographically spread teams, HP • Ideal for multiple project teams and complex environments • Ideal for a small team or across the organization, includes departmental use managing project full PPM functionality execution “…these (global) organizations and small and medium-sized businesses are seeking flexible SaaS …to gain immediate access to ITPPM capabilities, cut down on shelfware, eliminate implementation and long-term maintenance, and de-capitalize IT expenditures (or SaaS/on-demand support).” Melinda-Carol Ballou and Joseph C. Pucciarelli, IDC Marketscape: IT PPM 2009 Vendor Analysis, July 2009 88 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 83. HP/Genilogix “PPMcloud” Multi-Tenant HP PPM Solution for SMB Rapid Provisioning platform that provides prepackaged workflows, dashboards, and settings based on industry best practices Multi-Tenant Solution Incorporates prepackaged training materials that cover using PPMcloud 24x7 U.S.-based technical support. Simple, user/month pricing (avoids CapEx) Immediate access to best practices for demand capture, project initiation, and execution Genilogix 2012 Hewlett-Packard upgrades and backups contained herein is subject to change without notice. 89 © Copyright handles all Development Company, L.P. The information
  • 84. Supporting Broad IT Initiatives Key Solution Integrations © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 85. HP PPM Solution Integrations – New Initiative Service Manager Business users submits new Strategic requests via SM Self Service Service Catalog HP SM creates a Demand in HP Self-Service PPM PPM Center Demand -ALM-RFC Portfolio Prioritization Project Project Task ALM - Workflow HP PPM selects impacted CI’s from uCMDB HP PPM creates a HP PPM creates requirement for test Quality Center uCMDB Operational RFC in HP Service Manager in HP QC. SM Requirements Configuration Link of the SM RFC is Change HP QC sends Mgmt Items added in HP PPM Management updates to HP PPM Project Task Integrations include predefined request types, workflows, security groups and Portlets. 91 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 86. HP PPM Solution Integrations – Maintenance Application Changes from HP Service Manager SM are sent to HP PPM HP PPM creates a ALM-RFC Service Catalog HP PPM sends updates to HP Self-Service SM PPM Center Demand -ALM-RFC ALM - Workflow HP PPM selects impacted CI’s from uCMDB HP PPM creates a HP PPM creates a requirement for test Quality Center uCMDB RFC in HP Release Release Control in HP QC. Control HP QC sends Requirements Configuration RFC Items HP RC sends updates updates to HP PPM Mgmt to HP PPM Integrations include predefined request types, workflows, security groups and Portlets. 92 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 87. HP SM Service Catalog - Self-Service request to HP PPM Single entry point for IT Services Key capabilities Allows business users creating strategic proposals via a single point of entry, Provides a Catalog of Services Key benefits Unify point of entry for End-Users Evaluate and prioritize the proposals base on Business requirements 93 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 88. HP SM Application Request for Change to HP PPM Manage Application Changes in HP PPM Key capabilities Allows managing Application Changes from HP Service Manager in HP PPM Service Manager RFCs are sent to HP PPM for end-to-end Application Lifecycle Management Key benefits Manage application changes within the Enterprise Portfolio Evaluate and prioritize the applications changes base on Business requirements 94 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 89. HP PPM Project Task to HP SM Change Mgmt Strategic tracking of operational & infrastructure requests Key capabilities HP PPM creates and manages operational and infrastructure changes in HP Service Manager Flexible field mappings Key benefits Facilitate communication between development lifecycle and operations Improve project management within multiple organizations 95 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 90. HP PPM & HP Quality Center Integration Project Requirements and Quality Management Key capabilities Bi-directional integration for HP PPM and Quality Center Manage work packages within Quality Center– Requirements Management Quality Center keeps updated status in HP PPM projects and demands. Key benefits Visibility into the status for requirements, development, tests and defects within project and programs Accurate project status 96 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 91. Track project progress and quality with PPM & QC One-stop management view of project progress and quality Project status (based on Quality status indicators Trend analysis of SDLC or testing timelines & risks) based on QC results requirements, tests, defects status Cross- Project Trending 97 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 92. HP PPM & HP uCMDB CI Integration Identify impacted Configuration Items Key capabilities Allows selecting Configuration Items directly from uCDMB Identify which CI’s are impacted within the Request for change Key benefits Visibility CI change lifecycle Impact analysis and risk reduction on changes uCMDB  HP Universal Configuration Management Database CI  Configuration Item 98 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 93. HP PPM & HP uCMDB Business Service Integration Identify Business Services for Projects, Tasks and Demands Key capabilities Link Business Services from uCMDB to proposals, projects and task Manages the current state of the Service Lifecycle Key benefits Allows managing Investments based on Business Services Enables ITIL process for service lifecycle management uCMDB  HP Universal Configuration Management Database CI  Configuration Item 99 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 94. HP PPM & HP Release Control Integration Impact & Collision analysis, Collaboration Key capabilities PPM creates a RFC in Release Control RC allows impact analysis compared to Operational Changes Approval results are reflected in PPM Key benefits Enhances collaboration within multiple organizations Impact analysis and risk reduction on changes 100 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 95. “Ideation” – Innovation Managed as Process Provided by HP Enterprise Services 1 2 3 4 It starts with Then evaluating Then analyzing Then managing the “right sourcing ideas… those ideas…… ideas for impact… “ideas as projects WebStorm SwitchBoard Pipeline HP PPM Then tapping into Then reporting on HP’s “ GIN” Innovation Metrics 101 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 96. HP PPM CPIC Accelerator TM Digitizes the Capital Planning and Investment Control process to full Audit Control Key capabilities Automates and simplify the form completion, tracking, editing, and collaboration of the Office of Management and Budget (OMB) Exhibits 300 and 53 Includes all elements defined in OMB Circular A-11 and its workflow process Key benefits Ensure compliance with OMB XML submission requirements Enforce alignment with the Federal Enterprise Mandate security review of your IT investment 102 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. CPIC  Capital Planning and Investment Control
  • 97. Six Sigma and CMMI © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 98. What is Six Sigma? Six Sigma is a rigorous and disciplined methodology that uses data and statistical analysis to measure and improve a company's operational performance by identifying and eliminating "defects" in manufacturing and service-related processes Metric: 3.4 defects per million opportunities Methodology: DMAIC/DMADV structured problem solving roadmap and tools. Philosophy: Reduce variation in your business and take customer-focused, data drive decisions. 104 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 99. Six Sigma - Quick terms Defect Product Defects - Think “bug”, or “broken” PROCESS Defects – Think “late” , “not Enough Time” DEFECT MEASUREMENT IS CRITICAL TO SIX SIGMA. Critical to Quality (CTQ) What the customer expects of a Product The Opposite of a Defect Voice of the Customer (VOC) Stated or Unstated Needs or requirements of the customer Can be gathered through any customer contact 105 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 100. More Terms Participants: Green Belts Black Belts Master Black Belts Techniques: DMAIC (Duh-May-Ick) -- Used for existing processes -- Define, Measure, Analyze, Improve, Control DFSS (Design for Six Sigma) -- Used for new projects / processes -- DMADV (duh-mad-vee) -- Define, Measure, Analyze, Develop, Verify one design methodology 106 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 101. How PPM supports Six Sigma Project Management Project planning using DMAIC/DMADV templates Allow Black Belts to monitor Green Belt projects --High level status of % complete on DMAIC stagegates Centralized Deliverables --Project Charter, Business Case, Problem Statement 107 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 102. How PPM supports Six Sigma Demand Management PPM Powered Processes: Process & Data Analysis automated via requests Non-PPM Processes: Use Request Type to gather metrics via customer surveys. Analysis: Regardless of whether powered by PPM, portlets used for analysis. 108 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 103. How PPM supports Six Sigma Define Phase Measure Phase Analyze Phase Improve Phase Control Phase Charter Project Post Project Tracking Charter Program Mgmt Proposals Benefits Project Management Analysis DMAIC What-If Templates Surveys Analysis Resource Financial Time Mgmt Mgmt Mgmt PPM Governance Dashboards 109 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 104. CMMI Overview and Maturity Levels Maturity Model The CMMI model: has helped many organizations bring their delivery processes under control, allowing for more predictable and consistent delivery of quality products. Furthermore, through application of ongoing process improvement and the reduction of rework and waste, speed of delivery is also frequently improved. has expanded, to include CMMI models for Development, Services and Acquisition, serving as a reference framework for each specific situation 110 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 105. PPM and CMMI PPM enables a higher level of CMMI Maturity Specific CMMI Practices require PPM functionality like: Project Management processes - help deploy consistent processes for high level planning and detail execution tasks, managing risks, issues, changes, gathering data about past project performance, and clearly and communicating project status. Workflow functionality in PPM can easily be utilized to define, manage and deploy other specific processes that contribute to CMMI maturity. 111 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 106. Beyond IT to the Business © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 107. Customer Surveys validate usage in and outside of IT 113 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 108. “We first implemented HP PPM Center to help IT gain control of its project portfolio, to serve as the backbone for our project governance process, and to optimize our resources. Following the initial IT implementation, several other business units and functions began using HP PPM Center to manage their project work. The software allows us to mange these cross-functional projects in an integrated manner, rather than having separate projects for IT and the business. PMO Director U.S. global manufacturer © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 109. Business Use Case Study Provide a holistic, prioritized view of the Objective Business Benefits Approach firm’s portfolio of initiatives ensuring Gain real-time Deloitte entwined alignment to individual business units visibility and and the Firm’s strategy their own portfolio transparency of and project proposed management Ability to view initiatives by investment category, type of initiative or by investments across strategies with HP sponsoring service area (not only all areas of the firm Software as a technology initiatives!) Consistent Service for HP management of Project and Portfolio Increase understanding and realization approved projects; Management (PPM) of return on investments and outcome Center as the core management including project management platform to processes, issues, technology enable Assisted in establishing the use of a the standardization, standard project management risks, capacity. methodology workflow and execution of the Map significant outcomes from processes to initiatives over a 3, 6, 9, 12 month support the strategy rolling future timeframe with ability to show impacts and improve communications of these impacts 115 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 1
  • 110. Business Use Case Study Objective Business Benefits Approach Analyzes the business value of Improve the Researched planned projects, allowing senior management to take effective agility and various decisions execution of project new product management Produces accurate reporting, enabling resources to be planned and solutions and a roadmap to be generated 18 months in advance customization against 100+ projects. criteria before Performs dynamic weekly selection HP checkups on how well a project is progressing against the plan PPM Achieves 100 % transparency of human resources for improved workforce management 116 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 1
  • 111. Business Use Case Study Objective Business Benefits Approach Acquire and Reviewed project Ensured business process organize data and portfolio governance to the from worldwide management stakeholder and investor operations on a solutions offering community central platform, centralised to help in control with Improved decision-making decision-making localised ability for business and support the customisation development, operations value of a and approached a and procurement forthcoming number of Initial Public vendors to Offering (IPO). suggest a Centralised platform, to manage worldwide portfolio solution before initiatives, reducing cost and choosing HP PPM increasing business efficiency 117 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 1
  • 112. Business Use Case Study Objective Business Benefits Approach Gain better Implement a Centralized view of control over comprehensive demand management projects both and enables business to standardized eliminate duplication, inter- which reduces project departmentally project management costs and on an enterprise basis framework and Rating of projects HP PPM toolset ensures business is and then drive devoting •resources to demand by efforts that are most educating important to it business units strategically and about its financially benefits Top 10 Global Software Company 118 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 1
  • 113. Services and Education © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 114. HP PPM Solution offering ecosystem HP Software Software Software SaaS HP Education Partners Education • Quickstarts • PPM Center • PPM Center SaaS • veRace to Results • Accenture • Roadmap Training Courses PM Simulation • Acquity • Implementation • ART • Basic • Birlasoft Review • Advanced • Project • CapGemini • Performance • Premium Management • Deloitte Optimization training • HCL • Upgrade Offering • Services Only • KPMG • PMP/PRINCE Certification • InovaPrime • Melillo Solution offerings • Patni • Business Analyst • PMMetrics Training • Polarisoft • PwC • Results Positive • Wipro …and more HP Software Services PSO  ES  SaaS  Education  Support Solution enabler HP Software Products and R&D Development  Enhancements  New Release 120 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 115. Professional Services & Education Unlocking the Value of HP Software • Global Team exclusively focused on HP PPM Center and integrations • Delivers PPM Best Practices and transfers knowledge to customer Skills & • Provides range of services from PPM blueprints to upgrades Experience • Flexible delivery by enabling and working with HP partners • Delivers extensive value-added content via services packages • Knowledge library from years of project experience Intellectual Property • Implementation templates, utilities, and product content • Next Generation eLearning • "Strategic impact first" methodology Implementation • Leverages the HP PPM Maturity Model to guide customer success Methodology • Breadth: People, Process, and Technology • Strong linkage with Products and R&D to overcome key challenges • Early access and support of new product releases Access • Strong influence and visibility to future product releases 121 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 116. PPM Solution Offering Portfolio Accelerate HP PPM Implementation Offerings Description Portfolio Management Rapid Implementation with extensive best practices content QuickStarts Basic | Plus | Premium Automates strategic planning processes & project governance Establishes a long-term, strategic plan with defined success criteria PPM Roadmap Ensures that enterprise implementations are setup for success PPM Implementation Helps a customer get optimum value from an existing PPM installation Reviews Produces a set of actionable recommendations Helps a customer upgrade to the latest product release PPM Upgrade Can be delivered as an assessment only, prior to implementation 122 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 117. People + Value Added IP HP PPM Services Benefits Methodologies PPM Maturity Model Best Practices Content Bundles Blueprints Process Descriptions Implementation Templates Product Content User Adoption Tools Function Descriptions Implementation Utilities and much more… 123 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 118. HP PPM Center delivery options SaaS or On-Premises Software as a Service (SaaS) In-house deployment Deployment HP Software Always there – Part of Hosting in-house ready to go 24/7 your team • HP PPM • Application • Technical Account • DEV,TEST, PROD management Manager (TAM) • Leverage existing environment • Infrastructure • Ongoing expertise & infrastructure • Oracle RAC DB management mentoring • 24 x 7 Operations • Driving adoption • Servers support • Configuration • Storage • Ongoing upgrades • Integrations • Network 124 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 124 HP PPM Center Overview
  • 119. Example VAR offerings on HP PPM Name Solution Name Geographic Availability Accenture PPM Jump Start Program Americas, APJ, EMEA Birlasoft Process Design and PPM pre-built Pack Americas, APJ Deloitte Deloitte Project Management (DPM) Global Genilogix PPM@Cloud AMS HCL Vendor Management Global InovaPrime Standards based Accelerators Europe, South America Melillo (MJM) Strategic Management, Integration Accelerators, Agile, ALM USA Patni It Governance & eMail Plug-in Americas, EMEA, APJ PMMetrics Adoption and Maturity Management Add-on, Sharepoint Integration Americas PwC TransitionIFRS Conversion Service and IT Strategy Services Global 125 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. ResultsPositive Rapid Start, ICD-10 Compliance, Sox/Agile Accelerators Americas
  • 120. Customer Feedback Programs Multiple communities channels Feature enhancement request process Local User Groups (Vivit) & Forums (EMEA, APJ) External Design Review program Fast Track program PPM Blog, Customer External Quality Test program Communities Customer Advisory Board HP Software conferences - USA, EMEA, APJ 126 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 121. HP Software Solutions Community Features & Benefits Features and Content Blogs Support and technical innovation discussion forums Industry content Access to webcasts, podcasts, audio casts, roundtables, and webinars Polls and surveys Benefits Direct engagement with peers to share tips/tricks, best practices, learning Direct engagement with HP Staff experts Enhanced professional status through reputation rankings All-in-one place to participate in support, education, and insight activities 127 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 122. HP Live Network (HP LN) Central location for HP customers to share information and learn about ongoing activities across the HP Live Network user community e.g. report pack download 128 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 123. Conclusion © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 124. Customer Surveys validate usage in and outside of IT 130 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 125. All with Proven ROI Based on 2012 HP Customer ROI Benchmark Study Average 6.2% ROI within 1year 45.5% more Projects completed early 52.1% Reduction in time to report status 131 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 126. HP is a leader in enterprise IT PPM as a result of its broad and deep portfolio of high-end capabilities, differentiated combined strategy and execution By Melinda-Carol Ballou and Joseph C. Pucciarelli, IDC Source: IDC MarketScape: IT Project and Portfolio Management 2010 Vendor Analysis — Four Views to Enable Effective Evaluation, Doc # 225802, Nov 2010 - By Melinda-Carol Ballou and Joseph C. Pucciarelli © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 127. How we differentiate from Competitors The ONLY vendor that provides a solution to manage the COMPLETE application lifecycle including cost, compliance, business value Visibility into Real-time Portfolio Investments and IT costs in various dimensions to enable decisions that will provide business results when delivering in a Hybrid or on-premise environment HP maturity model is the only industry roadmap to provide pragmatic path for PPM adoption Proven ROI base on Customer ROI Benchmark Leader position on various Analysts Reports (Gartner, IDC, Forrester) Powerful and Flexible workflow, Portfolio Hierarchy, Project data consolidation in programs & portfolio Ideation, CPIC Accelerator, Application Portfolio Mgmt, Mobility etc. 133 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 128. Customer success Americas Reduced costs and increased compliance Challenge Lack of visibility to prioritize, manage and measure the outcomes of IT projects and meet ongoing Sarbanes-Oxley requirements. Major U.S. energy supplier Business Value Over $1.2 million in recurring tangible savings per year in audit costs as well as a reduction of Sarbanes-Oxley audit sample points by over 95%. Improved enterprise project business outcomes Challenge Point and disparate solutions meant the organization was spending too much time on tasks that were not providing true business value Business Value Leading Hotel Brand Providing a single source of information about the entire investment portfolio, HP PPM helps improve planning, has increased visibility into the portfolio, and helped better align activities between corporate and business strategy. 134 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 129. Customer success APJ and EMEA Maximizing the value of its project portfolio aligned with Business Strategy Challenge Improve productivity and provide transparency to reduce risks. Consolidate data from multiple tools, One of the largest listed spreadsheets and access database to streamline project delivery. companies on Business Value the Australian Stock Access to a single-source of information on all projects enables timely, accurate and proactive Exchange and employs approx 38,000 nationally decisions. Achieved a world-class industry-leading standard in project governance. Align Business Process and improve visibility of on-going projects Challenge Europcar needed to facilitate the integration of information systems that have evolved through European leader in business acquisitions. It needed to integrate and harmonize business processes, creating improved passenger car and light visibility of on-going projects. utility vehicle rentals Business Value • Clear and rapid overview of management and project monitoring • An increased number of projects that are in line with business developments and market trends • Optimized resources and costs • Control and visibility of ongoing projects at all stages. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 135
  • 130. Realized value with HP PPM Center Reduce budget over-runs and shave 6.5% off your annual IT budget Aggregate demand Maximize Enterprise Ensure successful optimize investments resource efficiency work completion Cost overruns reduced to 0%, Attained consistent view across the Achieved complete visibility into all recouping 2% ($1.5M) of annual IT entire organization of all of significant aspects of all projects, thereby gaining budget capital projects and associated costs a true picture of project tracking, Large food retailer & distributor Constellation Energy, US resource utilization, availability and time management Using HP PPM achieved 100 per cent Commonwealth Bank of Australia Using HP PPM, company recovered transparency of human resources for $3.1M, $8.1M and $10.6M in costs, improved workforce management over 2 years, usually spent on non- Decreased time spent on project Kaspersky Labs strategic investments schedule tracking and updating by 50% Global Financial Services Firm Packaging & high performance materials manufacturer HP PPM Center returned, on average, IT demand queue reduced by 67.1% tangible benefits totaling $6.2M within Large food retailer & distributor 1 year of deployment Project funding process reduced from 6 HP Customer ROI 2012 weeks to 1 week Global Commercial Airline 136 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 131. HP PPM Update Market leadership Unique Approach Leadership position within the ‘Strategic impact first’ ITPPM market from analyst implementation community methodology realizes measurable business value Over 1300 customers using HP quickly and leads to improved PPM Center – Approx 10% net user adoption new customer growth YOY Phased implementation Updated, solid customer ROI approach leverages results from third-party a proven body of research study best practice experience for faster time to value and Good traction with Application lower TCO Portfolio Management 137 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 132. HP Project and Portfolio Management ALIGN Demand prioritization focus on Business Outcomes OPTIMIZE Maximized Resource effectiveness and Portfolio investment optimization EXECUTE On time and on budget project completion HP helps Organizations successfully deliver business innovative services 138 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 133. Thank you Go to www.hp.co/go/ppm Outcomes that matter. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 134. Backup Slides © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 135. HP named a leader in IDC’s MarketScape Enterprise IT PPM IDC MarketScape IT PPM Market View HP offers qualitative and quantitative data across projects to enable equable project comparisons within the portfolio. One of the benefits of integrating ALM data with qualitative analysis is that it helps provide quantitative information points for metrics as well. Moving beyond portfolio management, HP also addresses another adjunct area closely linked to overall IT PPM: application portfolio management. Application portfolio management enables visibility into current application assets across silos and systems. This can be useful in providing management with a more complete picture of existing software assets and can aid in determining sunset or replacement decisions on existing software. It also can inform better decision making about the current project portfolio by reducing redundancies, for instance. HP's strengths are in its breadth and depth with a comprehensive IT PPM suite, flexible delivery model with SaaS and on-premise offerings, and the option for coordination with its automated software quality (ASQ) and service management solutions. By Melinda-Carol Ballou and Joseph C. Pucciarelli, IDC Source: IDC MarketScape: IT Project and Portfolio Management 2010 Vendor Analysis — Four Views to Enable Effective Evaluation, Doc # 225802, Nov 2010 141 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. By Melinda-Carol Ballou and Joseph C. Pucciarelli HP Confidential
  • 136. HP named a leader in IDC’s MarketScape Enterprise IT PPM IDC MarketScape HP emerged as the leader in IDC's IT Chart not financial management segment as a authorized to use result of its combined financial and service management capabilities with PPM, on which it has executed well over the past 18 months and which it is strengthening further with PPM Center v9.1. By Melinda-Carol Ballou and Joseph C. Pucciarelli, IDC Source: IDC MarketScape: IT Project and Portfolio Management 2010 Vendor Analysis — Four Views to Enable Effective Evaluation, Doc # 225802, Nov 2010 142 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.