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Next Level Agile
Ryan Polk
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
What Was Rally’s Original Name?
- 2 -
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
The Companies
- 3 -
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
Overview:
• 10,000+ engineers
• 10+ years of Agile
• Hundreds if not thousands of teams
• Long history of very team-focused Agile
practices
• Strong resistance to Agile at scale and
product management practices
Results:
• Almost complete lack of ability to
manage work across the organization
• Almost no visibility into work, even at the
team level
• Regressed Agile practices to the degree
of Agile anarchy
• Agile dogma wars
• Team-level Agile practices that are
barely recognizable as Agile
• Strong organizational resistance to any
new practices
- 4 -
Large Internet Property
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
Overview:
• 160+ engineers
• 14+ years of Agile
• 15 teams
• Long history of experimental Agile
practices
• 5+ product lines
• Considerable loss in organizational
velocity and value delivery year over
year
Results:
• Resistance to any management of work
across the product lines
• Evolution to the easy
• Agile is for an engineer’s mindset
• Team-level Agile practices that are
barely recognizable as Agile
• Strong organizational resistance to Agile
coaching
- 5 -
Midsize SaaS Company – Early 2014
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
Overview:
• 200+ engineers
• 2+ years of Agile
• 18 teams
• Launched their Agile rollout with a focus
on total transformation
• Open and honest retrospection on their
practices / processes and a willingness
to commit to organizational change
• CIO / head of the business completely
aligned on mission to improve how they
deliver products
Results:
• Total organizational buy-in into Agile
principles and practices
• 2+ years of Agile development with
considerable improvements in quality,
velocity, and customer satisfaction year
over year
• Consistent team-level Agile practices
• Consistent organizational practices that
align delivery work to the highest-value
business priorities
- 6 -
Midsize 120+ Year Old Insurance Company
How Does This
Happen?
- 7 -
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
The Problem
- 8 -
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 9 -
Evolution To the Easy
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 10 -
Developer-only Agile
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 11 -
Who Needs Management?
Software developers:
Unemployment < 3.5%
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 12 -
Eschewing Commitment
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
Managing the Matrix
- 13 -
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 14 -
Moving Resources
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
• Hidden work
• High Work In Progress (WiP)
• Lack of focus
• Or purposeful focus away from vision
• Learned helplessness
- 15 -
The Tyranny of the Now
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
The Solutions
- 16 -
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 17 -
First Things First – Back To Basics
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
SAFe, Scaled Agile, and Scaled Agile Framework are trademarks or registered trademarks of Scaled Agile, Inc.
- 18 -
Transform at Scale
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 19 -
Manage – Program / Product Manage
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
Limit WiP
- 20 -
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 21 -
Manage – Program / Product Manage
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 22 -
Big Room Planning
Organize for the Work
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 24 -
Intelligent Design?
Agile Center of
Excellence
(CoE)
Organizational
change
Platform
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 25 -
Continually Measure and Transform
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
The Next Level of Agile
- 26 -
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 27 -
Starts at Scale
SAFe, Scaled Agile, and Scaled Agile Framework are trademarks or registered trademarks of Scaled Agile, Inc.
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
Organized for the Work
Agile
team
Agile
team
Agile
team
Agile
team
Product
manager
Delivery
director
SM
SM
PO
PO
PO
PO
Delivery
manager
Delivery
manager
Communities
Of Practice
- 28 -
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 29 -
Makes and Meets Commitments
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 30 -
Always Transforming
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved. - 31 -
Lead
Agile Center of
Excellence
(CoE)
Organizational
change
Platform
- 32 -
Delivers the Original
Promise of Agile
Remember Company 2?
- 33 -
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.
Overview:
• 160+ engineers
• 14+ years of Agile
• 15 teams
• Re-baselined Scrum Agile practices
• Big Room Planning
• 1 Agile Release Train
• 1 product (feature-based) roadmap
Results:
• X2 feature output
• Average 95% commitment /
acceptance ratio
• 100% delivery of roadmap
commitments
• Considerable Productivity and
Predictability gains
- 34 -
Midsize SaaS Company – Early 2015
Thank you
www.rallydev.com
Confidential Do not copy or distribute without express permission of Rally.
©2015 Rally Software Development Corp. All rights reserved.

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Next Level Agile - Ryan Polk

  • 2. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. What Was Rally’s Original Name? - 2 -
  • 3. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. The Companies - 3 -
  • 4. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. Overview: • 10,000+ engineers • 10+ years of Agile • Hundreds if not thousands of teams • Long history of very team-focused Agile practices • Strong resistance to Agile at scale and product management practices Results: • Almost complete lack of ability to manage work across the organization • Almost no visibility into work, even at the team level • Regressed Agile practices to the degree of Agile anarchy • Agile dogma wars • Team-level Agile practices that are barely recognizable as Agile • Strong organizational resistance to any new practices - 4 - Large Internet Property
  • 5. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. Overview: • 160+ engineers • 14+ years of Agile • 15 teams • Long history of experimental Agile practices • 5+ product lines • Considerable loss in organizational velocity and value delivery year over year Results: • Resistance to any management of work across the product lines • Evolution to the easy • Agile is for an engineer’s mindset • Team-level Agile practices that are barely recognizable as Agile • Strong organizational resistance to Agile coaching - 5 - Midsize SaaS Company – Early 2014
  • 6. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. Overview: • 200+ engineers • 2+ years of Agile • 18 teams • Launched their Agile rollout with a focus on total transformation • Open and honest retrospection on their practices / processes and a willingness to commit to organizational change • CIO / head of the business completely aligned on mission to improve how they deliver products Results: • Total organizational buy-in into Agile principles and practices • 2+ years of Agile development with considerable improvements in quality, velocity, and customer satisfaction year over year • Consistent team-level Agile practices • Consistent organizational practices that align delivery work to the highest-value business priorities - 6 - Midsize 120+ Year Old Insurance Company
  • 8. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. The Problem - 8 -
  • 9. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 9 - Evolution To the Easy
  • 10. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 10 - Developer-only Agile
  • 11. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 11 - Who Needs Management? Software developers: Unemployment < 3.5%
  • 12. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 12 - Eschewing Commitment
  • 13. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. Managing the Matrix - 13 -
  • 14. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 14 - Moving Resources
  • 15. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. • Hidden work • High Work In Progress (WiP) • Lack of focus • Or purposeful focus away from vision • Learned helplessness - 15 - The Tyranny of the Now
  • 16. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. The Solutions - 16 -
  • 17. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 17 - First Things First – Back To Basics
  • 18. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. SAFe, Scaled Agile, and Scaled Agile Framework are trademarks or registered trademarks of Scaled Agile, Inc. - 18 - Transform at Scale
  • 19. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 19 - Manage – Program / Product Manage
  • 20. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. Limit WiP - 20 -
  • 21. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 21 - Manage – Program / Product Manage
  • 22. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 22 - Big Room Planning
  • 24. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 24 - Intelligent Design? Agile Center of Excellence (CoE) Organizational change Platform
  • 25. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 25 - Continually Measure and Transform
  • 26. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. The Next Level of Agile - 26 -
  • 27. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 27 - Starts at Scale SAFe, Scaled Agile, and Scaled Agile Framework are trademarks or registered trademarks of Scaled Agile, Inc.
  • 28. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. Organized for the Work Agile team Agile team Agile team Agile team Product manager Delivery director SM SM PO PO PO PO Delivery manager Delivery manager Communities Of Practice - 28 -
  • 29. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 29 - Makes and Meets Commitments
  • 30. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 30 - Always Transforming
  • 31. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. - 31 - Lead Agile Center of Excellence (CoE) Organizational change Platform
  • 32. - 32 - Delivers the Original Promise of Agile
  • 34. www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved. Overview: • 160+ engineers • 14+ years of Agile • 15 teams • Re-baselined Scrum Agile practices • Big Room Planning • 1 Agile Release Train • 1 product (feature-based) roadmap Results: • X2 feature output • Average 95% commitment / acceptance ratio • 100% delivery of roadmap commitments • Considerable Productivity and Predictability gains - 34 - Midsize SaaS Company – Early 2015
  • 35. Thank you www.rallydev.com Confidential Do not copy or distribute without express permission of Rally. ©2015 Rally Software Development Corp. All rights reserved.