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1   DYNAMIC
                                     DECISION
                                     MAKING




NHRDN Virtual Learning Session
             on
  Dynamic Decision Making
      14th March 2012
        1600 hours
 Designed and presented by
     CA. R Mahesh Iyer


                                      Acclaim’s
DYNAMIC
                       Agenda                                       2
                                                                        DECISION
                                                                        MAKING




DEFINITIONS AND CONTEXT

DECISION VERSUS PROBLEM SOLVING

COMPONENTS OF DYNAMIC DECISIONS

FRAMEWORK AND BENEFITS

Q&A
         © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
      DEFINITION OF DECISION                                         3
                                                                         DECISION
                                                                         MAKING




1.Deliberately , for 1 choice from
  2 or more , proactively opting to
  optimize an outcome
2.Dictionary : to determine, to
  resolve, to make up one's mind


          © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
 DYNAMIC FRAMEWORK                                                4
                                                                      DECISION
                                                                      MAKING




                   Governance




Winning             GLOW                             Leadership




                    Ownership

     © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
                  LEADERS                                          5
                                                                       DECISION
                                                                       MAKING




Three kinds of Leaders
 1.Who make things happen

 2.Who watches things happen

 3.Who wonders what happened
   in the first place
        © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
                       Poll 1                                    6
                                                                     DECISION
                                                                     MAKING




NHRDN Virtual Learning Session
             on
  Dynamic Decision Making
      14th March 2012




      © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
              FEAR 1                                       7
                                                               DECISION
                                                               MAKING


               Nowhere




© 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
               FEAR 2                                       8
                                                                DECISION
                                                                MAKING




Boss




 © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
                              FEAR 3                                       9
                                                                               DECISION
                                                                               MAKING



To act or not




                © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
                       Poll 2                                    10
                                                                      DECISION
                                                                      MAKING




NHRDN Virtual Learning Session
             on
  Dynamic Decision Making
      14th March 2012




      © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
    ORGANISATIONS                                              11
                                                                        DECISION
                                                                        MAKING




1            2                                       3              4




    © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
                       Poll 3                                    12
                                                                      DECISION
                                                                      MAKING




NHRDN Virtual Learning Session
             on
  Dynamic Decision Making
      14th March 2012




      © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
Decision versus Problem                                            13
                                                                        DECISION
                                                                        MAKING




DECISION                                          PROBLEM
MAKING                                            SOLVING
• Strategic                                       • Tactical
• Generic                                         • Problematic
• Furturistic                                     • Current
• Proactive                                       • Reactive
• Larger Impact                                   • Localised
• Dramatic results                                • Solves issue
    © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
                       DECISION TYPES                                                       14
                                                                                                 DECISION
                                                                                                 MAKING


 1. CLASSIC
  Step      Step       Step           Step              Step             Step       Step     Step
    1         2          3              4                 5                6          7        8
  Define Understand   Identify      Evaluate          Prioritise        Buy -in    Action   Review



2. MODERN
       Why When Where Which What Who How


3. JUGGAD

4. DEFAULT
                        © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
                       Poll 4                                    15
                                                                      DECISION
                                                                      MAKING




NHRDN Virtual Learning Session
             on
  Dynamic Decision Making
      14th March 2012




      © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
 What have we covered so far?                                     16
                                                                       DECISION
                                                                       MAKING




1.Leadership Styles
2.Common Fears
3.Organization Types
4.Decision v/s Problem
5.Decision Types

       © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
             DECISION TYPES                                             17
                                                                             DECISION
                                                                             MAKING


5. DYNAMIC           COMPONENTS
               D ATA
               E CONOMICS
               C ONTEXT
               I NNOVATE
               S TAKEHOLDERS
               I NTEGRITY
               O UTCOME
               N AVIGATE
             © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
          PARETO’s LAW                                           18
                                                                      DECISION
                                                                      MAKING




                  Rule of Focus
90%
                                                        80%
80%
70%
60%
50%
40%
30%
          20%
20%
10%
0%
       Decisions                                       Impact
                       Decision Rule

      © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
                        DATA                                      19
                                                                       DECISION
                                                                       MAKING




1. What data we have?
2. What data we need?
3. Where will we get it?

D
       © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
            ECONOMICS                                             20
                                                                       DECISION
                                                                       MAKING




1. Faster, Better , Cheaper
2. Value – how many times
3. Competitive Advantage

D E
       © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
                 CONTEXT                                          21
                                                                       DECISION
                                                                       MAKING




1. Why required?
2. What options available?
3. Collaboration required?

D E C
       © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
               INNOVATE                                          22
                                                                      DECISION
                                                                      MAKING




  1. New ideas
  2. Creative
  3. Futuristic

D E C                 I
      © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
     STAKEHOLDERS                                               23
                                                                     DECISION
                                                                     MAKING




1. Customer/ Company
2. Employees
3. Family

D E C                I                S
     © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
             INTEGRITY                                          24
                                                                     DECISION
                                                                     MAKING




 1. Company Ethics
 2. Own Ethics
 3. Audit Trial

D E C                I                S                    I
     © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
              OUTCOMES                                                25
                                                                           DECISION
                                                                           MAKING




1. Owner - Vision
2. Objectives/ Goals/ KRA
3. Risk Mitigated

D E C                  I                S                    I    O
       © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
               NAVIGATE                                           26
                                                                       DECISION
                                                                       MAKING




1. Communicate
2. Execute
3. Review and share

D E C                 I                S                    I    O N
      © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
              DECISION FRAMEWORK                                                        27
                                                                                             DECISION
                                                                                             MAKING



                    Governance                  Leadership                    Ownership Winning

    Navigate

    Outcomes
D   Integrity
Y
N   Stakeholders
A   Innovate
M
I   Context
C   Economics

    Data
                   © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
                RECAP OF THE BENEFITS                                           28
                                                                                     DECISION
                                                                                     MAKING




Robust procedure, applying thought, logic to make decisions
• I nclusive - take into account the interests of all stakeholders

•   D efensible - takes into account the relevant Values & Ethics
•   O ptimal - in both terms of RESULTS and RISK

•   A ctive – More PROACTIVE than reactive

•   S ensible - Understandable to EXECUTE
•   I mplementable – SMART principles
•   X times VALUE add - to the organization or individual

          Success comes from DYNAMIC DECISIONS
                     © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
 Just like the LIFE on earth                                   29
                                                                    DECISION
                                                                    MAKING
depends on the Sun’s GLOW




    © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
 LIFE of an organization                                     30
                                                                  DECISION
                                                                  MAKING
depends on YOU making




 DYNAMIC
DECISIONS
  © 2012 Acclaim Management Solutions All Rights Reserved.
DYNAMIC
               Live Q & A                                      31
                                                                    DECISION
                                                                    MAKING
or write to RMAHESHIYER@GMAIL.COM




     CA. R Mahesh Iyer
  Coach -Trainer -Consultant

             Chief Evangelist
 www.acclaimindia.com
    © 2012 Acclaim Management Solutions All Rights Reserved.
32   DYNAMIC
                                                                DECISION
                                                                MAKING




                                                                 Acclaim’s

© 2012 Acclaim Management Solutions All Rights Reserved.

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NHRDN Virtual Learning Session on Dynamic Decision Making

  • 1. 1 DYNAMIC DECISION MAKING NHRDN Virtual Learning Session on Dynamic Decision Making 14th March 2012 1600 hours Designed and presented by CA. R Mahesh Iyer Acclaim’s
  • 2. DYNAMIC Agenda 2 DECISION MAKING DEFINITIONS AND CONTEXT DECISION VERSUS PROBLEM SOLVING COMPONENTS OF DYNAMIC DECISIONS FRAMEWORK AND BENEFITS Q&A © 2012 Acclaim Management Solutions All Rights Reserved.
  • 3. DYNAMIC DEFINITION OF DECISION 3 DECISION MAKING 1.Deliberately , for 1 choice from 2 or more , proactively opting to optimize an outcome 2.Dictionary : to determine, to resolve, to make up one's mind © 2012 Acclaim Management Solutions All Rights Reserved.
  • 4. DYNAMIC DYNAMIC FRAMEWORK 4 DECISION MAKING Governance Winning GLOW Leadership Ownership © 2012 Acclaim Management Solutions All Rights Reserved.
  • 5. DYNAMIC LEADERS 5 DECISION MAKING Three kinds of Leaders 1.Who make things happen 2.Who watches things happen 3.Who wonders what happened in the first place © 2012 Acclaim Management Solutions All Rights Reserved.
  • 6. DYNAMIC Poll 1 6 DECISION MAKING NHRDN Virtual Learning Session on Dynamic Decision Making 14th March 2012 © 2012 Acclaim Management Solutions All Rights Reserved.
  • 7. DYNAMIC FEAR 1 7 DECISION MAKING Nowhere © 2012 Acclaim Management Solutions All Rights Reserved.
  • 8. DYNAMIC FEAR 2 8 DECISION MAKING Boss © 2012 Acclaim Management Solutions All Rights Reserved.
  • 9. DYNAMIC FEAR 3 9 DECISION MAKING To act or not © 2012 Acclaim Management Solutions All Rights Reserved.
  • 10. DYNAMIC Poll 2 10 DECISION MAKING NHRDN Virtual Learning Session on Dynamic Decision Making 14th March 2012 © 2012 Acclaim Management Solutions All Rights Reserved.
  • 11. DYNAMIC ORGANISATIONS 11 DECISION MAKING 1 2 3 4 © 2012 Acclaim Management Solutions All Rights Reserved.
  • 12. DYNAMIC Poll 3 12 DECISION MAKING NHRDN Virtual Learning Session on Dynamic Decision Making 14th March 2012 © 2012 Acclaim Management Solutions All Rights Reserved.
  • 13. DYNAMIC Decision versus Problem 13 DECISION MAKING DECISION PROBLEM MAKING SOLVING • Strategic • Tactical • Generic • Problematic • Furturistic • Current • Proactive • Reactive • Larger Impact • Localised • Dramatic results • Solves issue © 2012 Acclaim Management Solutions All Rights Reserved.
  • 14. DYNAMIC DECISION TYPES 14 DECISION MAKING 1. CLASSIC Step Step Step Step Step Step Step Step 1 2 3 4 5 6 7 8 Define Understand Identify Evaluate Prioritise Buy -in Action Review 2. MODERN Why When Where Which What Who How 3. JUGGAD 4. DEFAULT © 2012 Acclaim Management Solutions All Rights Reserved.
  • 15. DYNAMIC Poll 4 15 DECISION MAKING NHRDN Virtual Learning Session on Dynamic Decision Making 14th March 2012 © 2012 Acclaim Management Solutions All Rights Reserved.
  • 16. DYNAMIC What have we covered so far? 16 DECISION MAKING 1.Leadership Styles 2.Common Fears 3.Organization Types 4.Decision v/s Problem 5.Decision Types © 2012 Acclaim Management Solutions All Rights Reserved.
  • 17. DYNAMIC DECISION TYPES 17 DECISION MAKING 5. DYNAMIC COMPONENTS D ATA E CONOMICS C ONTEXT I NNOVATE S TAKEHOLDERS I NTEGRITY O UTCOME N AVIGATE © 2012 Acclaim Management Solutions All Rights Reserved.
  • 18. DYNAMIC PARETO’s LAW 18 DECISION MAKING Rule of Focus 90% 80% 80% 70% 60% 50% 40% 30% 20% 20% 10% 0% Decisions Impact Decision Rule © 2012 Acclaim Management Solutions All Rights Reserved.
  • 19. DYNAMIC DATA 19 DECISION MAKING 1. What data we have? 2. What data we need? 3. Where will we get it? D © 2012 Acclaim Management Solutions All Rights Reserved.
  • 20. DYNAMIC ECONOMICS 20 DECISION MAKING 1. Faster, Better , Cheaper 2. Value – how many times 3. Competitive Advantage D E © 2012 Acclaim Management Solutions All Rights Reserved.
  • 21. DYNAMIC CONTEXT 21 DECISION MAKING 1. Why required? 2. What options available? 3. Collaboration required? D E C © 2012 Acclaim Management Solutions All Rights Reserved.
  • 22. DYNAMIC INNOVATE 22 DECISION MAKING 1. New ideas 2. Creative 3. Futuristic D E C I © 2012 Acclaim Management Solutions All Rights Reserved.
  • 23. DYNAMIC STAKEHOLDERS 23 DECISION MAKING 1. Customer/ Company 2. Employees 3. Family D E C I S © 2012 Acclaim Management Solutions All Rights Reserved.
  • 24. DYNAMIC INTEGRITY 24 DECISION MAKING 1. Company Ethics 2. Own Ethics 3. Audit Trial D E C I S I © 2012 Acclaim Management Solutions All Rights Reserved.
  • 25. DYNAMIC OUTCOMES 25 DECISION MAKING 1. Owner - Vision 2. Objectives/ Goals/ KRA 3. Risk Mitigated D E C I S I O © 2012 Acclaim Management Solutions All Rights Reserved.
  • 26. DYNAMIC NAVIGATE 26 DECISION MAKING 1. Communicate 2. Execute 3. Review and share D E C I S I O N © 2012 Acclaim Management Solutions All Rights Reserved.
  • 27. DYNAMIC DECISION FRAMEWORK 27 DECISION MAKING Governance Leadership Ownership Winning Navigate Outcomes D Integrity Y N Stakeholders A Innovate M I Context C Economics Data © 2012 Acclaim Management Solutions All Rights Reserved.
  • 28. DYNAMIC RECAP OF THE BENEFITS 28 DECISION MAKING Robust procedure, applying thought, logic to make decisions • I nclusive - take into account the interests of all stakeholders • D efensible - takes into account the relevant Values & Ethics • O ptimal - in both terms of RESULTS and RISK • A ctive – More PROACTIVE than reactive • S ensible - Understandable to EXECUTE • I mplementable – SMART principles • X times VALUE add - to the organization or individual Success comes from DYNAMIC DECISIONS © 2012 Acclaim Management Solutions All Rights Reserved.
  • 29. DYNAMIC Just like the LIFE on earth 29 DECISION MAKING depends on the Sun’s GLOW © 2012 Acclaim Management Solutions All Rights Reserved.
  • 30. DYNAMIC LIFE of an organization 30 DECISION MAKING depends on YOU making DYNAMIC DECISIONS © 2012 Acclaim Management Solutions All Rights Reserved.
  • 31. DYNAMIC Live Q & A 31 DECISION MAKING or write to RMAHESHIYER@GMAIL.COM CA. R Mahesh Iyer Coach -Trainer -Consultant Chief Evangelist www.acclaimindia.com © 2012 Acclaim Management Solutions All Rights Reserved.
  • 32. 32 DYNAMIC DECISION MAKING Acclaim’s © 2012 Acclaim Management Solutions All Rights Reserved.

Editor's Notes

  • #14: Toyota is famous for the 5 WHY?