NQA provides certification services through a 7 step process: 1) Make an inquiry, 2) Complete a quote request form, 3) Receive a quote, 4) Accept the quote, 5) Book a stage 1 assessment, 6) Upon passing stage 1, book stage 2 assessment, 7) Receive your certificate upon passing both stages. NQA prides itself on being responsive to client needs while maintaining technical rigor. It aims to identify opportunities for improvement during audits. Services include certification, training, and technical support through local offices with global expertise.