SlideShare a Scribd company logo
Live & Interactive

Your Website in Focus - Does your website meet your objectives?
Raheel Gauba // Brand Leader & Creative Director, Blackbaud

Tuesday, October 22, 13

#liveInt
FOUNDATIONS OF SUCCESSFUL WEBSITES

UNDERLYING STRATEGIES FOR NONPROFITS:
SHARE INFORMATION MORE EFFECTIVELY
COMMUNICATE IN A PERSONALIZED MANNER
SUPPORT ORGANIZATIONAL GOALS
BUILD A COMMUNITY & STRENGTHEN RELATIONSHIPS

#liveInt
Tuesday, October 22, 13

8
SOME INTERESTING FACTS

It takes only a 20th of a
second (50 milliseconds) for
people to make decisions
after viewing a website.
SOURCE: BBC

#liveInt
Tuesday, October 22, 13

9
SOME INTERESTING FACTS

40% of people will abandon
a web page if it takes more
than three seconds to load.
SOURCE: eConsultancy

#liveInt
Tuesday, October 22, 13

9
SOME INTERESTING FACTS

69% of North American
marketers say dynamic,
personalized content is
important for their website. Only
5% say it’s of low importance.
SOURCE: Marketing Charts

#liveInt
Tuesday, October 22, 13

9
SOME INTERESTING FACTS

Only 55% of companies are
currently conducting any
online user experience
testing.
SOURCE: eConsultancy

#liveInt
Tuesday, October 22, 13

9
SOME INTERESTING FACTS

46% of mobile users report
having difficulty interacting
with a web page, and 44%
complain that navigation was
difficult.
SOURCE: Keynote

#liveInt
Tuesday, October 22, 13

9
WEBSITE DESIGN & EXPERIENCE
DESIGN PHILOSOPHY

EVERY PIXEL HAS A PURPOSE
DESIGN MUST BE AUDIENCE CENTRIC
LESS IS ALWAYS MORE
MAINTAIN OR IMPROVE THE BRAND IDENTITY
THE PURPOSE OF THE WEBSITE SHOULD BE OBVIOUS
FOCUS ON MOVING THE AUDIENCE
THINK OUTSIDE THE BOX
CONTENT IS KING
PUT YOUR CMS TO GOOD USE!

#liveInt
Tuesday, October 22, 13

10
IT’S THE ERA OF
SIMPLICITY &
USABILITY
aaah! ed
A
bling
more
No
ites!
t webs
ou

#liveInt
Tuesday, October 22, 13

11
GO MOBILE
OR GO HOME!
More people are browsing
your website using a mobile
device than ever before...
ARE YOU READY FOR THEM?

#liveInt
Tuesday, October 22, 13

12
YOUR SUPPORTERS
ARE SOCIAL...
HOW ABOUT YOU?
/
/
/
/
/
/
/

are you listening?
public networks
private networks
social sign-on tech
‘like’
+1
tweet

#liveInt
Tuesday, October 22, 13

13
CREATE
DIGESTABLE +
SHARABLE CONTENT!
ey LOVE
th
ing me!
read

love
nd I l!!!
h, a vira
o
oing
g
#liveInt
Tuesday, October 22, 13

14
HOW ABOUT PIZZA
WITH YOUR USERS?
#liveInt
Tuesday, October 22, 13

15
EMOTIONS LEAD TO ACTIONS
/
/
/
/
/

storytelling
powerful images
engaging videos
featured quotes
calls to action

#liveInt
Tuesday, October 22, 13

16
WRITING STYLE & TONE

#liveInt
Tuesday, October 22, 13

17
(PLEASE) TELL ME
WHAT YOU HAVE ACCOMPLISHED...
WHY SHOULD I SUPPORT YOU?
9,999 PEOPLE SERVED
9,999 GALLONS DELIVERED
9,999 PETITIONS FILED
9,999 LIVES SAVED

#liveInt
Tuesday, October 22, 13

18
AND FINALLY... CTA’s

What would you like
for me to do next?

#liveInt
Tuesday, October 22, 13

19
your turn!

#liveInt
Tuesday, October 22, 13

20
Thank You!
Live & Interactive

Your Website in Focus - Does your website meet your objectives?
Raheel Gauba // Brand Leader & Creative Director, Blackbaud

Let’s continue the conversation on twitter #liveInt
My twitter handle: @raheelgauba
More slides here: slideshare.net/raheelgauba

Tuesday, October 22, 13

More Related Content

PPTX
Financial Edge NXT: The Vision and Solution
PPT
Presentation crm
PDF
Case Study: Paco & Lola ¿se puede vender vino de una forma diferente?
PPTX
Using Your Website to Boost Volunteerism
PDF
Como crear buyerpersonas
PPTX
Blackbaud NetCommunity Grow: Integrated Strategy, Technology, and Impact
PDF
Publicidad Nativa - David Tomas - Inbound Marketing Made in Madrid 2015
PPTX
El Buyer Journey: Personalización y contexto mediante la automatización
Financial Edge NXT: The Vision and Solution
Presentation crm
Case Study: Paco & Lola ¿se puede vender vino de una forma diferente?
Using Your Website to Boost Volunteerism
Como crear buyerpersonas
Blackbaud NetCommunity Grow: Integrated Strategy, Technology, and Impact
Publicidad Nativa - David Tomas - Inbound Marketing Made in Madrid 2015
El Buyer Journey: Personalización y contexto mediante la automatización

Viewers also liked (15)

PPTX
El proceso de venta inbound integrado
PDF
Agencia marketing online - Presentación Setup Media
PDF
¿Qué és Inbound Marketing?
PPTX
The Foundations of a Great Nonprofit Website
PDF
Estrategias y Tendencias en Inbound Marketing para Centros de Formación
PDF
Introducción al Inbound Marketing
PPTX
Webinar - Maximize Your Technology Donations Through TechSoup - 2017-03-28
PDF
10 Practical Tips to Drive Your Nonprofit's Website from Good to Great
PDF
Twitter Chat #VivaInbound con Pau Valdés: resumen
PDF
c-cubesolutions-presentation
PPT
Wales for ever
PPTX
Cómo elaborar un Funnel de Marketing para atraer al cliente ideal
PPTX
The Role of the DBA in the Development Shop
PDF
Clases inbound
PPTX
The Art of the Upgrade: A TRG Master Class for Blackbaud
El proceso de venta inbound integrado
Agencia marketing online - Presentación Setup Media
¿Qué és Inbound Marketing?
The Foundations of a Great Nonprofit Website
Estrategias y Tendencias en Inbound Marketing para Centros de Formación
Introducción al Inbound Marketing
Webinar - Maximize Your Technology Donations Through TechSoup - 2017-03-28
10 Practical Tips to Drive Your Nonprofit's Website from Good to Great
Twitter Chat #VivaInbound con Pau Valdés: resumen
c-cubesolutions-presentation
Wales for ever
Cómo elaborar un Funnel de Marketing para atraer al cliente ideal
The Role of the DBA in the Development Shop
Clases inbound
The Art of the Upgrade: A TRG Master Class for Blackbaud
Ad

Similar to NYC Live and Interactive Internet Summit 2013 (20)

PDF
Website Marketing & Social Media for Business. Simple Tactics for 2011
PPT
PDF
Live int-website-in-focus-webinar
PPT
Fear And Loathing in Social Media
PDF
Live and Interactive: Your Website in Focus Presented by Raheel Gauba, Brand ...
PPTX
4 Pillars of Digital Marketing
PDF
You Gotta Have Personality: how to connect to today’s customer with video
PPT
Onlinehub chicago- ACP
PDF
3/12/12 Creating Passionate Users w/ Kelly Abbott President, 3ones
PPT
Why You Need Digital Marketing? - Digital Marketers India
PDF
Website marketing & Social Media Slides (Action Coach event)
PPT
Growing Newspaper websites with rich media and social networking
PDF
Website marketing & Social Media (Yorkshire Expo)
PPTX
MIS - Web 2.0 Review
ODP
A Corporate Approach To Social Media - by Jos Schuurmans / Cluetail
PPT
Social Media and the future of television
PPS
Social Media
PDF
Mobile, UX & the Quest for ROI
PDF
Visual Storytelling: Maturing Your Social Media Practice for Synagogues
PDF
The Changing World of SEO & 7 Tips to Stay Ahead - Optimise Oxford
Website Marketing & Social Media for Business. Simple Tactics for 2011
Live int-website-in-focus-webinar
Fear And Loathing in Social Media
Live and Interactive: Your Website in Focus Presented by Raheel Gauba, Brand ...
4 Pillars of Digital Marketing
You Gotta Have Personality: how to connect to today’s customer with video
Onlinehub chicago- ACP
3/12/12 Creating Passionate Users w/ Kelly Abbott President, 3ones
Why You Need Digital Marketing? - Digital Marketers India
Website marketing & Social Media Slides (Action Coach event)
Growing Newspaper websites with rich media and social networking
Website marketing & Social Media (Yorkshire Expo)
MIS - Web 2.0 Review
A Corporate Approach To Social Media - by Jos Schuurmans / Cluetail
Social Media and the future of television
Social Media
Mobile, UX & the Quest for ROI
Visual Storytelling: Maturing Your Social Media Practice for Synagogues
The Changing World of SEO & 7 Tips to Stay Ahead - Optimise Oxford
Ad

More from Blackbaud (20)

PPTX
50 Fascinating Nonprofit Stats
PDF
Philanthropy by the Numbers: The story behind the stats
PDF
npEXPERTS 2016: Philanthropy by the Numbers
PDF
5 Tips for Fundraising in an Election Year
PDF
Anatomy of the Perfect Private School Landing Page
PPTX
New York NXT Roadshow
PPTX
New York NXT Roadshow
PDF
The Cold Never Bothered You Anyway
PPTX
What You Should be Doing with Master Schedule but May Not Know
PPTX
Trends in Affordability and Demand
PDF
The Ripple Effect of Successful Implementation
PDF
Using Hacks to Create Consistent and Awesome Video Content for Your Admission...
PPTX
The New Financial Aid Family
PDF
The entrepreneurs a true babson story
PPTX
Introduction to Inbound Marketing for Independent Schools
PDF
Turning your newly enrolled families into annual fund donors
PDF
The school’s guide to modern design trends corwin bermudez
PPTX
Raiser's Edge Database Cleanup Tips
PPTX
Maintaining a Healthy Database in The Education Edge
PPTX
Building Report Cards and Transcripts in The Education Edge
50 Fascinating Nonprofit Stats
Philanthropy by the Numbers: The story behind the stats
npEXPERTS 2016: Philanthropy by the Numbers
5 Tips for Fundraising in an Election Year
Anatomy of the Perfect Private School Landing Page
New York NXT Roadshow
New York NXT Roadshow
The Cold Never Bothered You Anyway
What You Should be Doing with Master Schedule but May Not Know
Trends in Affordability and Demand
The Ripple Effect of Successful Implementation
Using Hacks to Create Consistent and Awesome Video Content for Your Admission...
The New Financial Aid Family
The entrepreneurs a true babson story
Introduction to Inbound Marketing for Independent Schools
Turning your newly enrolled families into annual fund donors
The school’s guide to modern design trends corwin bermudez
Raiser's Edge Database Cleanup Tips
Maintaining a Healthy Database in The Education Edge
Building Report Cards and Transcripts in The Education Edge

Recently uploaded (20)

PDF
How to Break Into AI Search with Andrew Holland
DOCX
procubiz_modern digital marketingblog.docx
PPTX
Best Mobile App Development Company in Lucknow
PPTX
Mastering in Website Competitor Analysis
PDF
Boost Sales Around the Clock with AI Chatbots for Marketing
PDF
Social Media Marketing in 2025 blog 1 2.pdf
PPTX
CH 2 The Role of IMC in the Marketing Process (combined)
PDF
Digital Marketing Agency vs Freelancers and VAs: Which Should You Hire in 2025
PDF
Instagram Marketing Agency by IIS INDIA.pdf
PPT
Market Segmentation and Positioning(3).ppt
PDF
20K Btc Enabled Cash App Accounts – Safe, Fast, Verified.pdf
PPT
Market research before Marketing Research .PPT
PPTX
Unit 2 - Architects Act, COA n competitions.pptx
PDF
Dream Powell - Project and Portfolio 3: Marketing
PDF
Social Media Optimization Basic Introduction
PDF
You Need SEO for Your Business. Here’s Why..pdf
PDF
Biography of Brady Beitlich
PPTX
Choose the Right SEO Agency India - 7 Key Tips by Clickbold Media
PDF
sm_67a1bc7f35716dcb1a9195ea_382528b8-2159-47be-a7ba-d034a449f849.pdf
PPTX
Opening presentation of Sangam Hospital Bodeli
How to Break Into AI Search with Andrew Holland
procubiz_modern digital marketingblog.docx
Best Mobile App Development Company in Lucknow
Mastering in Website Competitor Analysis
Boost Sales Around the Clock with AI Chatbots for Marketing
Social Media Marketing in 2025 blog 1 2.pdf
CH 2 The Role of IMC in the Marketing Process (combined)
Digital Marketing Agency vs Freelancers and VAs: Which Should You Hire in 2025
Instagram Marketing Agency by IIS INDIA.pdf
Market Segmentation and Positioning(3).ppt
20K Btc Enabled Cash App Accounts – Safe, Fast, Verified.pdf
Market research before Marketing Research .PPT
Unit 2 - Architects Act, COA n competitions.pptx
Dream Powell - Project and Portfolio 3: Marketing
Social Media Optimization Basic Introduction
You Need SEO for Your Business. Here’s Why..pdf
Biography of Brady Beitlich
Choose the Right SEO Agency India - 7 Key Tips by Clickbold Media
sm_67a1bc7f35716dcb1a9195ea_382528b8-2159-47be-a7ba-d034a449f849.pdf
Opening presentation of Sangam Hospital Bodeli

NYC Live and Interactive Internet Summit 2013

  • 1. Live & Interactive Your Website in Focus - Does your website meet your objectives? Raheel Gauba // Brand Leader & Creative Director, Blackbaud Tuesday, October 22, 13 #liveInt
  • 2. FOUNDATIONS OF SUCCESSFUL WEBSITES UNDERLYING STRATEGIES FOR NONPROFITS: SHARE INFORMATION MORE EFFECTIVELY COMMUNICATE IN A PERSONALIZED MANNER SUPPORT ORGANIZATIONAL GOALS BUILD A COMMUNITY & STRENGTHEN RELATIONSHIPS #liveInt Tuesday, October 22, 13 8
  • 3. SOME INTERESTING FACTS It takes only a 20th of a second (50 milliseconds) for people to make decisions after viewing a website. SOURCE: BBC #liveInt Tuesday, October 22, 13 9
  • 4. SOME INTERESTING FACTS 40% of people will abandon a web page if it takes more than three seconds to load. SOURCE: eConsultancy #liveInt Tuesday, October 22, 13 9
  • 5. SOME INTERESTING FACTS 69% of North American marketers say dynamic, personalized content is important for their website. Only 5% say it’s of low importance. SOURCE: Marketing Charts #liveInt Tuesday, October 22, 13 9
  • 6. SOME INTERESTING FACTS Only 55% of companies are currently conducting any online user experience testing. SOURCE: eConsultancy #liveInt Tuesday, October 22, 13 9
  • 7. SOME INTERESTING FACTS 46% of mobile users report having difficulty interacting with a web page, and 44% complain that navigation was difficult. SOURCE: Keynote #liveInt Tuesday, October 22, 13 9
  • 8. WEBSITE DESIGN & EXPERIENCE DESIGN PHILOSOPHY EVERY PIXEL HAS A PURPOSE DESIGN MUST BE AUDIENCE CENTRIC LESS IS ALWAYS MORE MAINTAIN OR IMPROVE THE BRAND IDENTITY THE PURPOSE OF THE WEBSITE SHOULD BE OBVIOUS FOCUS ON MOVING THE AUDIENCE THINK OUTSIDE THE BOX CONTENT IS KING PUT YOUR CMS TO GOOD USE! #liveInt Tuesday, October 22, 13 10
  • 9. IT’S THE ERA OF SIMPLICITY & USABILITY aaah! ed A bling more No ites! t webs ou #liveInt Tuesday, October 22, 13 11
  • 10. GO MOBILE OR GO HOME! More people are browsing your website using a mobile device than ever before... ARE YOU READY FOR THEM? #liveInt Tuesday, October 22, 13 12
  • 11. YOUR SUPPORTERS ARE SOCIAL... HOW ABOUT YOU? / / / / / / / are you listening? public networks private networks social sign-on tech ‘like’ +1 tweet #liveInt Tuesday, October 22, 13 13
  • 12. CREATE DIGESTABLE + SHARABLE CONTENT! ey LOVE th ing me! read love nd I l!!! h, a vira o oing g #liveInt Tuesday, October 22, 13 14
  • 13. HOW ABOUT PIZZA WITH YOUR USERS? #liveInt Tuesday, October 22, 13 15
  • 14. EMOTIONS LEAD TO ACTIONS / / / / / storytelling powerful images engaging videos featured quotes calls to action #liveInt Tuesday, October 22, 13 16
  • 15. WRITING STYLE & TONE #liveInt Tuesday, October 22, 13 17
  • 16. (PLEASE) TELL ME WHAT YOU HAVE ACCOMPLISHED... WHY SHOULD I SUPPORT YOU? 9,999 PEOPLE SERVED 9,999 GALLONS DELIVERED 9,999 PETITIONS FILED 9,999 LIVES SAVED #liveInt Tuesday, October 22, 13 18
  • 17. AND FINALLY... CTA’s What would you like for me to do next? #liveInt Tuesday, October 22, 13 19
  • 19. Thank You! Live & Interactive Your Website in Focus - Does your website meet your objectives? Raheel Gauba // Brand Leader & Creative Director, Blackbaud Let’s continue the conversation on twitter #liveInt My twitter handle: @raheelgauba More slides here: slideshare.net/raheelgauba Tuesday, October 22, 13