O365Engage17 - Fast collaboration with microsoft teams and how to add new functionality
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This document provides an overview and summary of Microsoft Teams capabilities for collaboration. It discusses how Teams serves as a chat-based workspace that integrates with Office 365 apps like SharePoint, OneNote, and Outlook. It describes how Teams is built on Office 365 Groups and provides features like channels, tabs, and bots. The presentation explains how to extend Teams through custom tabs, bots, and connectors to integrate third-party services and build chatbots. Overall, the document outlines the key collaboration tools in Teams and options for customizing it.
O365Engage17 - Fast collaboration with microsoft teams and how to add new functionality
- 1. 1 Slide 1 Fast Collaboration with Microsoft Teams and How to Add new functionality Juan Carlos González y Gustavo Vélez
- 2. 2 Slide 2 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Gustavo Vélez Office Servers & Services MVP Portiva http://www.gavd.net | http://www.compartimoss.com https://www.linkedin.com/in/gustavo-velez-12552b8b/ gustavo@gavd.net Juan Carlos González Office Servers & Services MVP Grupo Zertia https://jcgonzalezmartin.wordpress.com/ | http://www.compartimoss.com @jcgm1978 | https://nl.linkedin.com/in/juagon jcgonzalezmartin1978@hotmail.com 2
- 3. 3 Slide 3 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Agenda
- 4. 4 Slide 4 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Collaboration is changing our world 2x Employees work on nearly the number of teams, compared to 5 years ago (*) Geographically Distributed Need different ways to connect across locations and time-zones Internal & External Team Members Team members outside the firewall require access too Multi-Generation Workforce Different expectations and preferences for tools Some features of a typical Team * Source: Microsoft
- 5. 5 Slide 5 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Collaboration Possibilities in Office 365 Co-Creating Content Office Online & Office Desktop Rich content authoring Co-authoring capabilities Online editing Mail & Calendar Outlook E-Mail based collaboration Scheduled Calendar Meetings Voice, Video & Meetings Skype for Business Real-Time Messaging Scheduled and ad- hoc Voice and Video Meetings Real-time Chat Messaging Ad-hoc video meetings Chat-based Workspace Microsoft Teams Sites & Content Management SharePoint Online OneDrive for Business Content based collaboration: Versioning, Metadata, Flow, PowerApps Wiki pages, photos and videos Lists Enterprise Social Yammer Communities of Interest, Executive Engagement Teams working openly
- 6. 8 Slide 8 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 What is Microsoft Teams? • Collaboration Hub for the Millennials Workforce: • Team chats: • Threaded conversations • Channels • Persistent chats • Built-in voice and video calls • Fed with valuable information provided by Connectors & Bots • Extensible & adaptable
- 7. 9 Slide 9 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Teams – Chat-based workspace in Office 365 Chat for today’s teams Chat History Public chats vs private ones Real Time Meetings with Skype integration Available on different devices & platforms A hub for teamwork Chat, Contents, People and tools live in Teams Workspace Integrated with SharePoint, OneNote, OneDrive, Skype, …
- 8. 10 Slide 10 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Teams – Chat-based workspace in Office 365 Customizable for each team Tabs provide simple access to Teams information Connectors are the glue to integrate 3 party services Bots help to understand information and data + take quick actions Secure by default Teams Data is encrypted at rest and in-transit MFA support
- 9. 13 Slide 13 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Teams Building Blocks Each Team gets a Modern Team Site Each Team gets a EXO Inbox (Conversation History + Calendar) Each Team gets an Office 365 Group Each Team gets an AAD Object Each Teams gets a Notebook + A Wiki Tab Each Team has Call & Video Call features
- 10. 15 Slide 15 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Teams Building Blocks
- 11. 16 Slide 16 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Teams Architecture
- 12. 17 Slide 17 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Teams Architecture • Where is Teams Data Stored? (*) Teams Azure Storage cannot be accessed (**) 1:1 chats are captured in participating users’ mailboxes. Chats in channels are captured in the Group Mailbox https://www.petri.com/teams-compliance- story
- 13. 20 Slide 20 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Teams are built on top of Office 365 Groups Group experience populated in Teams Access from Office 365 Applications Group identity created Azure Active Directory Identity, Resource URLs, Owners, Members User creates new Team for collaboration Teams Take Advantage of some of the Groups built-in features: AAD Policy for Groups creation Office 365 Groups Soft-Delete But some Groups features are not available yet in Teams: Naming Policy (it’s coming) External / Guest Users (it’s coming)
- 14. 23 Slide 23 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Team’s SPO Site
- 15. 24 Slide 24 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Teams SPO Site • The Teams site is created in SharePoint Online • Each Channel in a Team gets a folder on the Teams site • The Files tab: view files uploaded to the Teams site, upload new files and share existing files • You can access other folders by adding Tabs to specific Channels in the Team • Files shared within a conversation are automatically added to the Files tab • Permissions and file security options set in SharePoint are automatically reflected within Teams • Files can be managed directly in SharePoint by using “Open in SharePoint”
- 16. 25 Slide 25 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 OneDrive for Business Access • Private chat files are hosted in user OneDrive for Business • Files shared in private chat are automatically shared in the sender's OneDrive • Permissions are automatically granted to all participants in a private chat where a file is shared • Clicking Files in the navigation actions bar gives access to his/her OneDrive for Business site and files the user recently accessed in both OneDrive and SharePoint
- 17. 26 Slide 26 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Teams OneNote
- 18. 27 Slide 27 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Teams OneNote • Notebooks are created for each Team • Sections are created for each Channel • Adding a page to a note in Teams adds a page to the channel’s section in OneNote • Notes can be opened in the OneNote client to gain rich client functionality • Security settings applied within OneNote automatically apply to Notes within Teams
- 19. 28 Slide 28 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Teams EXO mailbox • A group mailbox and calendar are provisioned in EXO for each newly- created Team • Meetings created within Microsoft Teams are pushed to the underlying EXO calendar • Meetings created in EXO sync to the Meetings area in Microsoft Teams
- 20. 29 Slide 29 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Teams Media Components • Teams is built on proven media components for calls & Video calls: immersive, high-performance meeting experience • Audio and video calling are supported natively • Features currently available for desktop only; rollout to other platforms will happen in the future
- 21. 30 Slide 30 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Microsoft Teams Extensibility options
- 22. 31 Slide 31 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams - Tabs • Expose embed-ready web UX on web/desktop app • Get instant access to an app in the right context providing collaboration features around its content • Examples: Power BI dashboard with daily usage, Group task management • Tabs are based on the Tabs Framework
- 23. 32 Slide 32 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams - Tabs • Tabs are always visible at the top and stay with the conversation • When a Team / Channel is created, some default Tabs (Conversations, Files, Wiki) are automatically provisioned
- 24. 33 Slide 33 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 What is a Teams Tab behind the scenes? Package .zip SideloadtoTeams WebSourceCode (C#,JS,whatever) Web Host Manifest loaded locally or to the Store Web Application to the cloud UploadtoMS Store Manifiest Pic20x20 Pic96x96 Teams “knows” where is the Web Application (Manifest) and shows it in an iFrame
- 25. 34 Slide 34 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams with custom Tabs
- 26. 35 Slide 35 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams - Bots • T-Bot: • Gets you using Teams quickly and efficiently by answering your questions and providing help • 22 Bots (*) available by default (June 2017): • Polly | Hipmunk | Grobow | KAYAK | Meekan | Sapho | Workbot | Statsbot | … (*) 30 bots if you enable Teams Developer Preview
- 27. 36 Slide 36 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams - Bots • Bots interact naturally, and in an intelligent way, with Microsoft Teams users through 1:1 chat • Bots are created with the Microsoft Bot Framework: • Ready to work in Microsoft Teams • Great for information retrieval and task completion in chats • Example: Create surveys for employee engagement and satisfaction
- 28. 37 Slide 37 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams – Custom Bots • Simple chatbots • Essentially a web service end-point you can easily integrate in Teams • Don’t require the full process of creating a bot via the Bot Framework • Must be registered per Team
- 29. 38 Slide 38 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 What is a Teams Bot behind the scenes? Web Host WebHost/AI/ Whatever Manifest loaded locally or to the Store Bot configured directly from Teams
- 30. 39 Slide 39 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Collaboration scenarios with Bots in Microsoft Teams
- 31. 40 Slide 40 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams - Office 365 Connectors • A great way to get useful information and content into Microsoft Teams: • Send notifications to Channels • Connectors notify team members about activity happening in external services • Updates show up as rich cards in channels
- 32. 41 Slide 41 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams - Office 365 Connectors • Many of the Office 365 Connectors can be added to Microsoft Teams • 88 Connectors (*) (June 2017) available in the box vs. around 100 Connectors in Office 365 Groups: • Connect Teams to services like Trello, GitHub, Bing News, Twitter, … • Developers can create custom incoming webhooks Connectors (*) Around 100 conectors if you enable Teams Developer Preview
- 33. 42 Slide 42 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 What is a Teams Connector behind the scenes? WebSourceCode (C#,JS,whatever) Web Host Any kind of Application uses the WebHook URL Teams creates a WebHook to receive information as a Card in a Conversation Manifest loaded locally or to the Store SideloadtoTeams UploadtoMS Store Configured directlyin Teams
- 34. 43 Slide 43 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Creating Custom Connectors in Microsoft Teams
- 35. 44 Slide 44 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams – Apps for Microsoft Teams (*) Available once you enable Teams Public Developer Preview: https://msdn.microsoft.com/en- us/microsoft- teams/publicpreview
- 36. 45 Slide 45 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams – Other Extensibility Options Office Store Drive engagement by submitting your app to the Office Store Actionable Messages Add rich interaction to your connector cards Activity Feed Engage users via feed notifications Compose Extensions Allow users to query and share rich cards in conversations Available in Developer Preview
- 37. 46 Slide 46 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams – Other Extensibility Options Compose Extensions Notifications
- 38. 47 Slide 47 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams – Other Extensibility Options Actionable Messages for Teams Connectors Allow users to take actions on the Connectors Cards without leaving Teams Example: Set a due date or add a comment on a Trello card
- 39. 48 Slide 48 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams – Publishing Teams Extensions in the Office Store • Register as an app developer ( approval) • Register in the Seller Dashboard to submit to the Office Store ( approval) • Use the Seller Dashboard to submit to the Office Store (Manifest + logos + description + screenshots + metadata + …) • Teams app approval process (validation by Microsoft)
- 40. 49 Slide 49 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Session Key Learnings • Teams is the latest addition to the collaboration tools available in Office 365 • Teams is the Collaboration Hub for the Millennials Workforce: • It’s built on Office 365 Core Platforms & Services taking advantage of the built-in benefits inherently provided • It’s the perfect glue to be productive and focused at work • Teams are fully extensible by means of tabs, bots, connectors and more extensibility options that are coming
- 41. 51 Slide 51 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Resources • Learn more about Microsoft Teams • Introducing Microsoft Teams – webcast and announcement • Step-by-step intro for using, enabling, and managing the Microsoft Teams experience • Microsoft Bot Framework Preview • Microsoft Teams Developer Preview • Microsoft Teams Tech Community
- 42. 52 Slide 52 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Resources • Success with Teams • Microsoft Teams Quick Start • Microsoft Teams Customer Success Kit
- 43. 53 Slide 53 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Resources – Teams Extensibility • Microsoft Teams Dev https://dev.office.com/microsoft-teams • Microsoft Teams Design Guide: http://msteamsdesignguidelines.azurewebsites.net • App Validation Policies: https://dev.office.com/officestore/docs/validation-policies • Yeoman Generator by @wicor https://github.com/wictorwilen/generator-teams
- 44. 54 Slide 54 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Resources - Microsoft Bots Framework • Bots Framework Dev Center: • https://dev.botframework.com/ • Getting started with Bots for Microsoft Teams: • https://msdn.microsoft.com/en-us/microsoft- teams/bots?f=255&MSPPError=-2147217396 • https://github.com/OfficeDev/microsoft-teams-sample-get- started • Creating Custom Bots: • https://msdn.microsoft.com/en-us/microsoft-teams/custombot
- 45. 55 Slide 55 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Resources – Office 365 Connectors • Introduction to connectors: • https://support.office.com/en-us/article/Connect-apps-to-your-groups-in-Outlook- ed0ce547-038f-4902-b9b3-9e518ae6fbab?ui=en-US&rs=en-US&ad=US • Start developing custom connectors: • https://dev.outlook.com/Connectors
- 46. 56 Slide 56 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Questions? | Thank You! • Juan Carlos González: jcgonzalezmartin1978@hotmail.com • Gustavo Velez: gustavo@gavd.net We’d like to know what you think! Please fill out the evaluation form you received at the registration desk for this session Session recordings and materials: Materials will be available on Office365Engage.com soon
- 47. 57 Slide 57 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 57 Appendix (For Q & A)
- 48. 58 Slide 58 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Technical requirements for Teams • Office 365 suite license required, and prefer but not require Exchange, SharePoint: • On-Premises/hybrid must be synced via Azure AD Connect • Exchange On-Premises users will have a little less functionality (Connectors) • OneDrive (as par of SharePoint) required for private chats • Skype for Business is not a pre-req, but SfB users will benefit from interop features: • 1:1 IM between Teams and SfB • Click to join SFB meetings from the meetings view in Teams • Archiving, eDiscovery, compliance via Office 365 Security & Compliance Center: • Exchange group mailboxes for team chats and events, user mailboxes for private chats • SharePoint / OneDrive archiving for files
- 49. 59 Slide 59 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Chat Messages Storage • All data stored at rest, in regional clouds based on tenant location set in AAD (initially AMER, EMEA, APAC) • Chats are managed in the Microsoft Teams Chat Service, which runs within the O365 compliance boundary • Microsoft Teams retains all messages • Deleted messages are retained for 7-30 days before permanent deletion • Message edit and deletion logs are not currently retained
- 50. 60 Slide 60 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 How to get # of chat items in the Group MailBox $Office365GroupStatistics=Get-MailboxFolderStatistics -Identity "office365engage@nuberos.es" foreach ($Office365GroupStatistic in $Office365GroupStatistics){ if($Office365GroupStatistic.Name -eq "Team Chat") { Write-Host "Number of chats stored is: " $Office365GroupStatistic.ItemsInFolder } } You can download the full script from here: How to get the number of Chat Items stored in an Office 365 Group
- 51. 61 Slide 61 Fast Collaboration with Microsoft Teams and How to Add new functionality | J.C Gonzalez & G. Velez | 20th of June, 14:15 – 15:30 Follow us: #O365ENGAGE17 Extending Microsoft Teams –Tabs • Tabs development process overview • Goal: Create or adapt your web app to Microsoft Teams with Microsoft Teams JavaScript Library API. • A Tab is a view of HTML Page. • Requirements: HTTPS enabled so the page can be hosted in a iFrame. • Users will not have to go outside teams to get the information. • Tabs only desktop and web applications