The document provides an agenda for a communication skills workshop. It includes reviewing concepts from the previous day, discussing non-verbal communication, and an activity where groups will give informative speeches about made-up animals. Key points are reviewing the 4 steps to managing communication anxiety and 2 types of barriers to communication. The document also discusses how non-verbal communication accounts for 90% of messages conveyed and favorable versus unfavorable nonverbal behaviors. Finally, it outlines the "Safari Adventure" activity where groups will present speeches about imaginary animals.