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- 2. Get the most out of your office applications. As technology is ever changing and developing so too are our office applications. This presents every business, every government department and every charity with the challenge of making sure they get the best use out of these ever evolving applications. At QA we’ve developed a training portfolio of over 450 relevant courses covering everything from Excel to Photoshop. So whether you need to learn the basics or are ready for an advanced level, we help you to get the most out of your business software; developing key skills which can dramatically cut the time spent learning and increase the retention of those new skills. Our experts work with the biggest names in the industry to create up-to-date, best practice courses, letting you build the skills your business needs.
- 3. Developing skills for the tools you use every day. FIRST CLASS EXPERTISE NO ONE BUILDS BETTER EXPERTS BUSINESS RELATIONSHIPS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER OFFICE APPLICATIONS TRAINING: THE QA WAY TRAINING BEYOND OUR COURSES
- 4. First class expertise. JANE ATKINSON–WELLER Head of Business Applications MARK BROCKBANK Deputy Head of Business Applications Our Office Applications team of experts are top level learning specialists all with real world experience. This experience allows our trainers to expertly communicate complex technical information into ‘real words’ ensuring you understand and get the most out of your learning experience. Along with a wealth of experience, many of our trainers have proven industry qualifications, including: WE HAVE OVER 40 FULL TIME TRAINERS DEDICATED TO TEACHING OFFICE APPLICATION SKILLS RICHARD EDGERTON Microsoft Principal Technologist JOHN DAY SharePoint Principal Technologist RICHARD O’BRIEN Adobe Principal Technologist LIZ ROBERTSON Virtual Learning Consultant SHARON LEE–SINCLAIR Senior Business Applications Consultant Apple TAHIR SHAFIQ Senior Business Applications Consultant Google FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 5. Training that goes beyond our courses. There is no reason why learning with our experts is limited to our classrooms. Our trainers ensure that our delegates get the best possible service before they arrive and after they leave. AC C E S S TO E X P E RT S V I A E M A I L As part of QA’s support and commitment to your learning, the trainer who delivers your course will provide you with their email address. For 3 months after your course you are able to email your trainer directly for support on topics relating directly to those covered on the course attended. Delegates are invited to email the trainer directly with any queries and the trainer or training team aim to respond within 48 hours. M I N I O N L I N E C O U R S E V I D E O S Our on-demand suite of video based learning modules are the ideal support tool after your course. They provide an easy to understand refresher video. The video library is designed for all levels of expertise from beginner to advanced. Our extensive collection also covers different versions of applications. As it is an online service you can also access the video library from mobile devices. FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 6. No one builds better experts. Our unique QA Authored courses bridge the gap between theory and real–world expertise. At QA, over half our Office Applications courses are QA Authored, written by our industry experts. The portfolio of courses is continually growing and expanding every day as new software is released. Through the knowledge of our experts, we ensure you are learning the latest, most relevant release. A QA Authored course helps you gain mastery and solve business problems, with cross-product knowledge and real-world solutions. BEYOND THE VENDORS Authored REAL WORLD APPLIC A TIO N UNMISTAKEABLY QA. DEEPERPRO D U C T KNOWLEDGE CURRENT AND CUTTIN G EDGE FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 7. QA are proud to be a Microsoft Gold Learning Partner. We provide the complete Microsoft specialist suite in our QA Authored Tech IT and Office Applications Office 365 courses. Award–winning partnerships. “Microsoft’s success as a company is dependent upon our ecosystem of great partners, and QA is a shining example of the kind of innovation our partners continue to drive year after year,” “We are pleased to recognize QA for being selected as Winner of the 2015 Microsoft Worldwide Learning Partner of the Year award and for demonstrating excellence in providing value to our mutual customers.” Phil Sorgen, Corporate Vice President, Worldwide Partner Group, Microsoft Corp. FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 8. Training for every office application. A C C E S S LY N C O N E N O T E I N F O P AT H O F F I C E 3 6 5 E X C E L S H A R E P O I N T O U T L O O K P O W E R P O I N T P C F U N D A M E N TA L S P U B L I S H E R P R O J E C T F L A S H D R E A M W E A V E R A C R O B AT I N D E S I G N P H O T O S H O PI L L U S T R AT O R G O O G L E A P P S S A P C R Y S TA L R E P O R T S A P P L E With over 450 Office Application courses, we are confident we can supply the right course for you. If there is a course you have in mind but can’t find, we also offer bespoke learning options that can be tailored to your needs. V B A S H A R E P O I N T D E S I G N E R S K Y P E F O R B U S I N E S S V I S I O W I N D O W S W O R D FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 9. PROVIDING TRUSTED TRAINING ACROSS BOTH PUBLIC AND PRIVATE SECTORS FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 10. Tom Users were extremely satisfied by the training. What that means in reality is that every one of our users, regardless of their ability, was able to go back to their desks and start work immediately. It has been astounding really. Head of Programme Development Dundas & Wilson What our customers think. Unrivalled Customer Satisfaction. 99% of customers that went on Office Application courses last year were more than satisfied with the training they received from QA. 99% Career Investment. 93% of customers that went on Office Application courses last year view the training they received from QA as a worthwile investment in their career development. 93% New Skills Learnt. 94% of Office Application customers say that they learned new skills and knowledge from QA courses from last year. 94% Malcolm Our engineers are very difficult to please, and yet their feedback has been the best ever. This positive feedback reflects not just in the quality of the product, but also the quality of the training. Senior Project Manager National Grid Sarah The main benefit of working with QA was the ease of transition, minimising the loss of productivity usually associated with moving away from something familiar. They made the process much easier to support. IT Project Manager PRUPIM FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 11. The most effective learning and the greatest choice. Training the way that you want to learn. We offer four training methods for Office Applications courses – Classroom, Attend from Anywhere, Virtual and Workshop. The most extensive course choice. With over 450 courses and a constantly growing portfolio, we develop skills that cover the whole suite of office applications. We have a fully comprehensive curriculum to help delegates of every skill level. Wherever you are in your learning journey, we have courses for beginners through to intermediate and advanced plus a great range of refresher courses. A wider view from industry experts. QA Authored courses fill the gaps between the official vendor courses, linking multiple different products with general skills and industry best practices. Authored Time is precious. So we make it easy to fit your training into your working life. Modern organisations need modern ways of learning. Whether you need the full classroom experience, to connect to the course from your office or need just- in-time knowledge through video or eLearning, we’ll give you what you need. Can’t get the time for a whole team to travel out to a training centre? We’ll bring the course to your company. Or even better, create a blended programme of exactly the right mix for you. Nobody makes it easier for you to learn. FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 12. “Over the last few years, we have seen significant changes in the technology used and the learning needs of our clients. However, our primary goals have remained the same: providing excellent quality relevant training to our customers, building ongoing relationships and transforming the way end users work with their business applications.” Jane Atkinson-Weller Head of Office Applications, QA FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 13. What we offer QA’s Office Applications training ranges from the most basic to the most advanced, helping organisations to drive productivity at all levels within their business. We offer training on leading office suites, email, groupware and even offer bespoke training which can incorporate learning on your own internal applications and business processes. Our Office Applications portfolio has been developed to deliver high quality, end user focused applications courses across a broad range, including Microsoft Office, Microsoft SharePoint, Adobe Creative Suite, Google Apps, Autodesk, Crystal Reports and Windows Operating Systems - spanning numerous versions. The majority of our training courses within this area focus on Microsoft Office applications. We cover a wide range of versions, up to the latest Microsoft Office 2016 suite and Office 365. Our courses map to the Microsoft Office Specialist exams, providing a clear route to recognised certification. FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 14. O F F I C E A P P S T R A I N I N G F O R A L L T H E S K I L L S Y O U N E E D . PRESENTING INFORMATION Whether presenting information internally or externally, our range of courses can help you gain skills for creating infographics, graphs to show analysis and performance and present technical supporting information professionally. REPORTING ANALYSIS Whether reporting is the main focus of your role or you are looking to grow your skills in this area, we offer a full range of reporting training courses. PROJECT MANAGEMENT We offer a range of courses for PPM. In our Office Applications area, these focus on utilising the skills of Microsoft Project and SharePoint. COLLABORATION However you choose to share knowledge within your organisation, ensure your collaboration skills compliment your most up to date applications. OPERATING SYSTEMS We run a full selection of courses to improve your knowledge and practice on the operating system best suited to your needs. GRAPHIC DESIGN Graphic Design is constantly evolving. We offer a full range of courses to ensure you get the most from your Adobe programmes. DATA ANALYSIS Data analysis is an integral part of many roles. Our courses will help prepare you for analysisng the most complex of data. CLOUD AND REMOTE WORKING As well as QA’s cloud offering, within office applications, we can grow your remote working skills. WORD PROCESSING We run a range of courses to help you improve your word processing skills, whichever application you use. WEB DESIGN We offer courses for web design and development, so whether you use Adobe Dreamweaver or Microsoft SharePoint to design your website, we have the course for you. NEW FEATURES Our office applications suite is constantly evolving with changing technology. These courses focus on the new features of technologies. COMMUNICATION Whether you prefer to communicate in business through email or have meetings via online applications such as skype or lync, QA has courses that support the most common communication softwares. FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 15. Microsoft Office Within today’s organisations, Microsoft Office is present everywhere. It’s become a global standard for communications, text documents, spreadsheets, presentations and databases. Although Microsoft Office is very powerful, many organisations fail to fully benefit from its rich feature set or its potential productivity gains. Microsoft Office training from QA can provide your teams with the required skills to tap into the power of Microsoft Office - making people more productive and efficient. Windows 10 Aimed at the end users in an organisation, our range of Windows operating system courses are ideal for those upgrading from an earlier version, who want to see the specific new features available. We have courses from version 7 up to the latest Windows 10 and these can be customised and combined with Microsoft Office new features courses to provide a complete upgrade solution for end users. Microsoft SharePoint Unlike many other Microsoft products, SharePoint is not a collection of tools or a suite of applications - it is a platform providing a business solution that can be 100% customised. Our SharePoint training focuses on what the business wants the platform to do for each individual in the company. QA has an extensive curriculum of SharePoint training courses, providing all platform users (from end users and super users to Site Administrators and Designers) the skills they need to effectively use and work with SharePoint. Let QA help you fully realise the potential of using Microsoft SharePoint. QA also offer SharePoint server training courses. Microsoft Excel Just about every office job requires some degree of skill in Excel. QA’s wide range of Microsoft Excel courses, from fundamental tools through to advanced VBA programming, will ensure that you and your team can make the most out of this powerful tool, whether you still operate 2003 or are moving to 2016. FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 16. Adobe A D O B E C R E AT I V E S U I T E Adobe’s Creative Suite is a software package that includes a wealth of programmes for those who want to improve their creative, design and digital media skills, such as InDesign, Photoshop and Illustrator. Getting started L E A R N T O C O D E Computer code is used to build websites, apps, games and even used in our cars, washing machines and most modern appliances. QA’s selection of introductory Learn to Code courses give you the coding fundamentals to create an effective web page or application, and provide a great foundation for further learning. Google Apps With our Google Applications courses you will learn how to work efficiently using Google Applications such as Gmail, Google Talk, Google Chat, Google Docs, Spreadsheets and Google Drive in our QA Authored courses. SAP SAP Crystal Reports enhance report building and report processing techniques with a wealth of features that add value to your presentation. In our courses, you will start by creating basic reports by connecting to databases and modifying their presentation; then move on to building more sophisticated reports including sub reports and cross-tabs and using SQL queries. Courses cover Crystal Reports: v11, 2008, 2011 and 2013. FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 17. Autodesk AutoCAD Essentials shows delegates how to create a basic 2D drawing in the AutoCAD software and covers the essential core topics for working with the AutoCAD software. Learn AutoCAD from setting up layers, styles and templates to understanding the AutoCAD workspace and user interface. Apple As more Apple products make a debut in the workplace, users may need to adapt to a new way of working. QA’s courses will ease the transition to operating new interfaces and make you more productive when using Apple products. Our courses cover the key skills required to successfully use Microsoft Office applications, such as Excel, Word and PowerPoint for Mac and also how to use iPads effectively in a business environment. Other training courses QA also offer more niche courses and can work closely to create bespoke training for your company’s requirements. With a large portfolio ranging from 3D printing to Prezi training courses, speak to one of our expert Account Managers today for professional advice on which courses would be most beneficial to you. We can train you on any application and create bespoke courses to your requirements from SAP to CRM systems. FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 18. Let us help you start your learning journey today speak to one of our learning advisors 0345 074 7978 visit QA.COM/ OFFICEAPPS or drop in to one of our national centres. v1.0 FIRST CLASS EXPERTISE TRAINING BEYOND THE COURSE BUSINESS RELATIONSHIPS NO ONE BUILDS BETTER EXPERTS WHAT OUR CUSTOMERS THINK THE MOST EFFECTIVE LEARNING AND THE GREATEST CHOICE WHAT WE OFFER
- 19. QA.COM/OFFICEAPPS For a list of our courses, please visit