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Student retention
and learning
analytics:A snapshot of current
Australian practices and a
framework for advancement.
OLT commissioned research
project
UTS: a data
intensive
university
Overview
1. A case study of an
institutional
approach
2. The commissioned
project
“We haven’t fully figured out how to
put analytics to work pervasively
throughout higher education to
make a difference and resolve our
most pressing issues.”
Susan Grajek Vice President of EDUCAUSE in
lamenting the lack of broad scale impact
that analytics has made to date:
UTS: A data
intensive
university
 a university that knows about data,
regardless of its volume and diversity. It
knows about the use and reuse of data to
better inform teaching, learning and research,
as well as understand business, society and
the university itself, how to learn about and
research data, how to store and curate it, and
how to apply and develop analytical tools.
UTS: a data
intensive
university
Learning
UTS: a data intensive
university
1. Solve problems
• attrition
• preparation
• ‘killer’ subjects
2. Promote student
engagement
3. Personalised learning
4. Allocate resources
Event lifecycle analytics
Past Present Future
Information What happened?
(Reporting)
What is happening
now?
(Alerts)
What will happen?
(Extrapolation)
Insight
How and why did it
happen?
(Modelling,
experimental
design)
What’s the next
best action?
(Recommendations)
What’s the best/
worst that can
happen?
(Prediction,
optimisatioin)
Understanding Intervention
Source: Davenport et al (2010) Analytics at work
Problem
solving
i-Educator-
introductionHi – I’m calling
from Student
Services. We’re
calling all first
years just to see
how you’re going
First
year
student
list
(7000+)
UTS students
Student Systems
Outreach program
Outreach workflow
Decision tree model for attrition after two years of engineering degree study for the
2003 Domestic entry cohort at Institution D
Source: http://www.altc.edu.au/resource-engineering-qualification-curriculum-uts-2011
The UTS Model of
Learning
Why are pass rates for subject X < 20%%
Killer subjects
Basic Analysis
Failure rate of 5 killer subjects
48510 is the most stable subject in terms of failure rate
48530 is the most volatile
48540 was no longer offered in recent years
48521 just starts for 3 years
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
Basic Analysis
• Failure rate in 5 “killer” subjects
Learning informed by data
analytics
Findings
• The following factors relate to failing:
– Interval between two adjacent subjects,
– the semester of the last year of student enrollment,
– average grade,
– student pathway.
Promoting
student
engagement
UTS: a data
intensive
university
Student dashboard
OLT conference Learning analytics
OLT conference Learning analytics
Centre for
Connected
Intelligence
UTS: a data
intensive
university
Policies and
processes - a
roadmapEnvironmental scanning and mapping
Policies
Data management
The role of information technology
Staff and organisational structure
Communication
Numeracy levels – staff and students
UTS: a data
intensive
university
Data literacy for staff
and students
OLT conference Learning analytics
Student retention
and learning
analytics:A snapshot of current
Australian practices and a
framework for advancement.
OLT commissioned research
project
http://he-analytics.com
Assoc. Prof Shane Dawson Project leader
Dr Tim Rogers co-leader
Project Partners
Associ Prof Dragan Gašević
Professor Lori Lockyer
Professor Shirley Alexander
Gabrielle Gardiner
Professor Gregor Kennedy
Ms Linda Corrin
Professor Karen Nelson
OLT Commission Project
• OLT commissioned project to identify learning analytics
technologies, processes and policies Australian
universities are employing to address student retention
• 2 funded teams (working collaboratively) -
– Target policy, future direction and international
comparisons (UniSA, UTS, Macquarie, UMelb, USC, UNE)
– Identify current technologies and practices (CDU, Griffith,
BIITE, UNewcastle, Murdoch)
Questions
Q1. What is the research evidence, the strengths and
limitations of learning analytics?
Q2. How are Australian universities planning and
utilising analytics to support their learning and teaching
goals; retention strategies; and identification of at-risk
students?
Q3. How are international peer universities using and
developing analytics to support learning and teaching
practice?
Q4 What are the future trends for learning analytics and
what implications do they have for student retention
and informing student learning outcomes?
Project aims
Specifically:
- map current (and proposed) LA activity in Australian institutions
- identify the drivers shaping, and factors affording and constraining, its adoption
- Comparatively situate Australian LA activity within the international context
Outcomes:
- produce a ‘roadmap’ of best practice, principles and resources that can inform and
assist institutions in their LA activity
- develop resources that provide an overview of LA including definitions,
applications and tools within Australian universities, the overarching barriers and
potential opportunities surrounding its deployment, future trends and ethical
issues
- A Good Practice Guide that will provide case studies of best practice in LA activity
that will assist institutions in future LA activity.
Project methods
1. Semi-structured one-on-one interviews with:
- internationally-recognised research experts around current and future trends
and developments in LA research (completed)
- higher education leaders in North America, UK and Europe with responsibility
for LA around their institution’s LA strategy, progress and goals (completed)
- DVC’s in Australia around their institution’s LA strategy, progress and goals
2. Delphi-method exercise
- - involving panel of international and national experts to explore and provide
consensus on themes arising from interviews and survey
3. Survey data
- Snapshot of current use and planning for LA at all Australian universities. The
survey will be forwarded to DVC’s for input and coordination
- Investigation of academic understanding and use of LA in Australian
institutions

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OLT conference Learning analytics

  • 1. Student retention and learning analytics:A snapshot of current Australian practices and a framework for advancement. OLT commissioned research project
  • 2. UTS: a data intensive university Overview 1. A case study of an institutional approach 2. The commissioned project
  • 3. “We haven’t fully figured out how to put analytics to work pervasively throughout higher education to make a difference and resolve our most pressing issues.” Susan Grajek Vice President of EDUCAUSE in lamenting the lack of broad scale impact that analytics has made to date:
  • 5.  a university that knows about data, regardless of its volume and diversity. It knows about the use and reuse of data to better inform teaching, learning and research, as well as understand business, society and the university itself, how to learn about and research data, how to store and curate it, and how to apply and develop analytical tools.
  • 6. UTS: a data intensive university Learning UTS: a data intensive university 1. Solve problems • attrition • preparation • ‘killer’ subjects 2. Promote student engagement 3. Personalised learning 4. Allocate resources
  • 7. Event lifecycle analytics Past Present Future Information What happened? (Reporting) What is happening now? (Alerts) What will happen? (Extrapolation) Insight How and why did it happen? (Modelling, experimental design) What’s the next best action? (Recommendations) What’s the best/ worst that can happen? (Prediction, optimisatioin) Understanding Intervention Source: Davenport et al (2010) Analytics at work
  • 9. i-Educator- introductionHi – I’m calling from Student Services. We’re calling all first years just to see how you’re going First year student list (7000+) UTS students Student Systems Outreach program Outreach workflow
  • 10. Decision tree model for attrition after two years of engineering degree study for the 2003 Domestic entry cohort at Institution D Source: http://www.altc.edu.au/resource-engineering-qualification-curriculum-uts-2011
  • 11. The UTS Model of Learning Why are pass rates for subject X < 20%% Killer subjects
  • 12. Basic Analysis Failure rate of 5 killer subjects 48510 is the most stable subject in terms of failure rate 48530 is the most volatile 48540 was no longer offered in recent years 48521 just starts for 3 years 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 Basic Analysis • Failure rate in 5 “killer” subjects
  • 13. Learning informed by data analytics
  • 14. Findings • The following factors relate to failing: – Interval between two adjacent subjects, – the semester of the last year of student enrollment, – average grade, – student pathway.
  • 20. UTS: a data intensive university Policies and processes - a roadmapEnvironmental scanning and mapping Policies Data management The role of information technology Staff and organisational structure Communication Numeracy levels – staff and students
  • 21. UTS: a data intensive university Data literacy for staff and students
  • 23. Student retention and learning analytics:A snapshot of current Australian practices and a framework for advancement. OLT commissioned research project
  • 25. Assoc. Prof Shane Dawson Project leader Dr Tim Rogers co-leader Project Partners Associ Prof Dragan Gašević Professor Lori Lockyer Professor Shirley Alexander Gabrielle Gardiner Professor Gregor Kennedy Ms Linda Corrin Professor Karen Nelson
  • 26. OLT Commission Project • OLT commissioned project to identify learning analytics technologies, processes and policies Australian universities are employing to address student retention • 2 funded teams (working collaboratively) - – Target policy, future direction and international comparisons (UniSA, UTS, Macquarie, UMelb, USC, UNE) – Identify current technologies and practices (CDU, Griffith, BIITE, UNewcastle, Murdoch)
  • 27. Questions Q1. What is the research evidence, the strengths and limitations of learning analytics? Q2. How are Australian universities planning and utilising analytics to support their learning and teaching goals; retention strategies; and identification of at-risk students? Q3. How are international peer universities using and developing analytics to support learning and teaching practice? Q4 What are the future trends for learning analytics and what implications do they have for student retention and informing student learning outcomes?
  • 28. Project aims Specifically: - map current (and proposed) LA activity in Australian institutions - identify the drivers shaping, and factors affording and constraining, its adoption - Comparatively situate Australian LA activity within the international context Outcomes: - produce a ‘roadmap’ of best practice, principles and resources that can inform and assist institutions in their LA activity - develop resources that provide an overview of LA including definitions, applications and tools within Australian universities, the overarching barriers and potential opportunities surrounding its deployment, future trends and ethical issues - A Good Practice Guide that will provide case studies of best practice in LA activity that will assist institutions in future LA activity.
  • 29. Project methods 1. Semi-structured one-on-one interviews with: - internationally-recognised research experts around current and future trends and developments in LA research (completed) - higher education leaders in North America, UK and Europe with responsibility for LA around their institution’s LA strategy, progress and goals (completed) - DVC’s in Australia around their institution’s LA strategy, progress and goals 2. Delphi-method exercise - - involving panel of international and national experts to explore and provide consensus on themes arising from interviews and survey 3. Survey data - Snapshot of current use and planning for LA at all Australian universities. The survey will be forwarded to DVC’s for input and coordination - Investigation of academic understanding and use of LA in Australian institutions

Editor's Notes

  • #6: The DIU will be an enabler for students, staff, alumni and industry partners to explore and thrive; understanding their environment, solving issues and challenges; leading their fields; providing opportunities to grow knowledge all the time.
  • #8: Insight is the value added of analytics