Open source : non-assistance à UX en danger, POSS 2017
0 likes421 views
The document introduces Nicolas Vérité, a product owner at Erlang Solutions, and outlines various aspects of user experience (UX) and instant messaging developments over generations. It highlights the integration of empathy, design principles, and the potential of open source in enhancing UX. Additionally, the document discusses the evolution of communication tools and the importance of user feedback and experience hacking in modern product development.
Open source : non-assistance à UX en danger, POSS 2017
- 1. www.erlang-solutions.com Open Source Nicolas Vérité Non-assistance à UX en danger Jeudi 7 décembre 13:30-16:30
- 2. www.erlang-solutions.com Who am I? Nicolas Vérité (Nyco) @nyconyco nicolasverite Product Owner for MongooseIM @ Erlang Solutions Writer, Moderator & President @ LinuxFr.org Board of Directors @ XMPP Standards Foundation (XSF) Meetups @ Lean Startup Experience Workshops & serious games designer nicolas.verite@erlang-solutions.com
- 4. www.erlang-solutions.com Context Information architecture User research Insight Understanding Empathy Anthropology Cognitive science Qualitative vs quantitative Typography Colours Brain science Interaction design Prototype Wireframe Story telling Scenarii Graphic Symbolic Bias Belief Systemic Storyboard Guerilla testing BusinessBranding Tone of voice Vision Mission Ideation Refinement Value Problem solving Style Re-use Guidelines Good & Best practices User Customer Usability
- 5. www.erlang-solutions.com UX IM User eXperience ( ) Instant Messaging
- 15. www.erlang-solutions.com ATTENTION Âmes sensibles s’abstenir Certaines images sont susceptibles de heurter un public non averti
- 19. www.erlang-solutions.com Presence Synchronous Desktop Multi-window Offline messages File-transfers
- 20. www.erlang-solutions.com First generation of instant messaging
- 21. www.erlang-solutions.com Second generation of instant messaging
- 26. www.erlang-solutions.com Always-on (presence secondary) Asynchronous Mobile, smartphone Full-screen Archive In-chat images
- 28. www.erlang-solutions.com Third generation of instant messaging
- 30. www.erlang-solutions.com Continuous experience Mobile AND laptop Mono-window Inbox/unread In-chat images Flat design Team chat, chatops Full text search Integrations Chatbots Monetisation
- 31. www.erlang-solutions.com Slack HipChat/Stride Rocket.Chat Jabber (XMPP) Flock Google Hangouts Chat Mattermost Let’s Chat Gitter Citadel by Thales Ring Zulip Keybase Matrix Circuit by Unify Cisco Spark Microsoft Teams Zang Spaces Mittel MiTeam Twist Ryver Flowdock HiboxLoop Messenger
- 34. www.erlang-solutions.com Greatest of open source strength weakness
- 36. www.erlang-solutions.com UX, good opportunity for open source? Open source, good opportunity for UX?
- 38. www.erlang-solutions.com Feedback Empathy Anthropology Openness Sharing Need Problem shaping and solving Measurement
- 43. www.erlang-solutions.com Want to start a movement?